RESUME MOHTASHAM- JAWED Communications: 79, D Block20, DDA flats, Sarai Kale Khan,Nizamuddin East, New Delhi-110013 +91-9818755160 +91-9811298664 Email: mohtasham4u@yahoo.com Objective: I aspire to be successful in enjoying fruitful career and to synergize my goals with that of an organization,aiming at mutual enhancements. Profile Brief: • Experience of 9 years in phlebotomy Trainer, Patient Service centre Incharge, Quality &Training, with Centre Manager. • Well versed with contemporary practices • Computer savvy • Motivation • Customer service • Co-ordination with team,Admin work, Work Profile: • Worked as Phlebotomist as well as Centre Incharge at Dr Lal Path Labs Pvt. Ltd, Hanuman road, Delhi from February 2006 to December 2008. • Worked as Centre Incharge and later was promoted to the post of Senior Executive Quality & Training at Quest Diagnostics India Pvt. Ltd, Gurgaon, Haryanafrom January 2009 to March-2013. • Presently working as a Centre Managerwith Express Clinic India Pvt Ltd, since March 2013 to till date as Centre Manager. Professional Responsibilities: To motivate the field personnel assigned to me. Observing large volumes of specimen with the help of strong field force, Phlebotomist,technician and Customer handling etc. To coordinate with the clients and collecting blood samples of HNI client , organise Health Camps, Managing the Staff and Training of the staff regarding company protocol, Checking and maintaining quality of the sample collected Reporting the Daily Sales Report of the Centre. Conducting an Audit of the other Centre of Quest Diagnostics and Maintaining the quality of the Centre. Professional Qualifications: MBA HM:-year 2013 Vinayaka Mission University,Salem Bsc MLT: - year 2011, from PTU Jalandhar DMLT:-year 2005, from (B.I.E.C) Patna Academics: • 1998 – 10th from, (B.I.E.C) Patna • 2000 – 12th from (B.I.E.C) Patna Computer Competencies: • MS – Word, MS – Excel, MS – PowerPoint Net surfing etc. Present Assignment Working with Express Clinics Pvt Ltd as Centre Manager. Managing all the Departments according to their Requirements. Handling the entire clinic Client co-ordinators Handling the Patient and solving their queries Billing,sales Organizing Health Camps Maintaining Customer feedback Staff Management,OPD Patient, On call doctor, etc. Achievements with Quest diagnostics 1. Certificate of completion (Dot urine drug testing course 16/4/2009) 2. Certificate of participation train the Trainer (BD vacutainer 24th July2009) 3. Certification of cardio pulmonary resuscitation (Quest Diagnostics India Pvt. Ltd. 23th Dec 2009) 4. Trainer certificate TMT (Schiller health care India Pvt. Ltd 8/1/2010) 5. Certificate of completion Hair drug testing course Quest diagnostic3/2/2011 Dr.Lal path labs: Company Profile:Dr Lal PathLabs has become synonymous with trust and reliance in the field of pathology services. Treasuring this trust, Dr Lal PathLabs has emerged as one of the highest accredited laboratories in the country, delighting over 10 million customers per year. Banking on state-of-the-art technology and highly skilled personnel, Dr Lal PathLabs shall continue to provide supreme quality of service and earn the trust of millions of people in the times to come. Quest Diagnostics: Company Profile:A Fortune 500 company is the world’s leading provider of pathology testing services to doctors, hospitals, corporates, pharmaceutical companies and patients. Each year Quest Diagnostics performs tests that enable more than 150 million patients and their physicians make better health care decisions. The company offers the broadest range of pathology tests with a test menu of more than 3400 tests. Its rich scientific pool of over 900 MDs/PhDs enables Quest Diagnostics to pioneer innovative tests in diverse fields like Oncology, Gastroenterology, Genetics, Ob-Gynae, Neurology etc. Express Clinics :Company Profile:Express Clinics is a new age Integrated health care model providing services, such as general specialist & super consultation,pathology,Radiology,Dental Health checks services-All under one roof. specialist Personal Profile: • Date of Birth: 11th February 1983 • Marital Status: Single If provided a chance, I promise to work hard with dedication and perfection in the work assigned to me and also providing best results with good patient care. (MOHTASHAM JAWED) Date: