Monday, December 15, 2014 - Central Washington University


Academic Technology Advisory Council Minutes

Monday, December 15, 2014

Barge 304, 2:00-3:00

Attendees: Chris Schedler, Andreas Bohman, Sue Noce, Tina Short, Ping Fu, Michael Moon, Bill


Absent: Fillip Jagodinski, Patricia Cutright, Ginger McIntosh, Josh Welsh, Tracy Pellett, Ron Tidd,

Melanie Palm, Laura Portolese Dias, Natalie Lupton.


Review of Meeting Minutes 12/01/14 a.

M. Moon moved to approve, A. Bohman seconded, minutes approved.


Information Items a.

Task Force Update i.

Meeting for Proctoring task force took place 12/8.


Membership from all of the colleges and University Centers/Continuing Education.

(a) Decided to add disability services rep and student on the task force as well.


B. Thelen will be the chair. ii.

Discussed what areas will need to be considered, such as students taking exams in multiple modalities and those with disabilities. iii.

Issue of budget, fees, and staffing will need to be addressed. iv.

Will look at internal resources that CWU has available from testing services, the centers, and multimodal learning for proctoring, in addition to external resources from other institutions, community volunteers, and testing centers. v.

Focus groups and surveys of faculty and students to see what their respective needs are. vi.

Plan to meet next couple of quarters on regular basis and to have recommendations at the end of Spring to be presented to ATAC and EISC. b.

MEC Technology Advisory Committee i.

MEC in Black Hall is putting together an advisory committee to help make decisions about technology upgrades for the center.


C. Schedler asked if anyone on ATAC would be interested in serving, in particular, faculty with an interest in educational technology.


Committee could have some overlap with the technology funding task force that G.

Harvill will facilitate.


MEC could test out new educational technologies that could then be distributed throughout campus classrooms.

Action: C. Schedler will put call out to rest of ATAC for MEC Technology Advisory Committee.

Action: A. Bohman will send final revisions to ATAC and BTAC charters to C. Schedler.


Status Updates a.

Panopto i.

Server setup is complete and training took place 12/11 for admin/support staff.


Will get up to speed with support infrastructure and then start beta testing with faculty.


Transcriptions and closed captioning for disability services will need to be addressed.

(a) Disability services is looking at opportunities for statewide contract on transcription services that would allow volume discounting.

(b) MediaAmp does have the option of using it as a broker for transcription requests. b.

ILS i.

Completing validations and ready to go live 12/18.


New discovery path search tool is similar to Google style and no longer necessitates selecting which database needs to be searched.


ILS could provide embedded search-box for other systems such as Canvas, MyCWU. c.


Business technology sub-group met and L. Davis presented a business case on changes with the mail shipping rates and software that would show various carrier cost options.


Cost for shipping for departments will be higher next year as prices will reflect volume and weight instead of just weight.

Action: P. Fu will ask other institutions how to embed new ILS searching tool into Canvas.

Action: T. Short will send PowerPoint from BTAC meeting to C. Schedler.


Optimizing Bandwidth Usage a.

CWU is relying more and more on Internet connectivity for business products such as

MediaAmp and Panopto with many cloud providers. i.

K20 gigapop is the main point of entry for K20 out to the network that servers all higher education sites within the State of Washington. Then it goes from K20 out to the Internet.


Licensing costs drop the K20 network down to 3.2gpbs going out to the Internet. ii.

On CWU there are two main areas: ResNet and campus.


10gbps is the main capacity from CWU to K20 network

(a) Campus network demands: streaming media 30%, web browsing 29%, network infrastructure 26%, file transfer 5%, messaging and collaboration 4%, business 2.2%.

(b) ResNet network demands: streaming media 54.7%, web browsing 20%, network infrastructure 11%, message and collaboration 6%.


Looking at daily statistics on the campus network it peaks at 400mbps during the day for receiving (RX) and 300mbps for transfer (TX).


ResNet peaks at 888mbps RX and 111mbps TX between 9pm and midnight.

(a) During the timeframe of 9pm-to-midnight we max out on available bandwidth.

(b) Aggregate bandwidth between ResNet and campus is capping at 1gbps.

(c) J. Carroll suggested a dedicated Netflix server onsite to reduce bandwidth streaming demand for the ResNet network.


Campus and ResNet traffic shaper hardware is old and cannot keep up with demand.

(a) Hardware for both will be replaced and have four to five-year replacement cycles.


A redundant Internet connection is going to be added that will be a failover switch for

K20 outages.

(a) Project has been initiated to local vendor and will be 1 or 2gbps.

(b) Possibility of putting ResNet traffic on backup connection but there may be an issue of increased cost dependent on what the contract with the ISP will allow.

Action: A. Bohman will share the bandwidth PowerPoint with C. Schedler.

Next Meeting:

Monday, January 12, 2014

Barge 304, 2:00-3:00