New Road Surgery Patient Participation Group (NRSPPG)
Minutes of the Committee Meeting held on Tuesday 14th October 2014
At New Road Surgery at 11.00 am
Present
John Wyatt , Alan Danter, Pat Hackett, Isabel Hyde, Leslie Irving, Jessie
James, Nigel James, Carol Killner, Karen Leech, Sheila Oxspring, Robert
Trigger, Norman White,
Apologies
Phil Swarbrick, Heather Williams
Item 2Minutes of Meeting held on 2nd September 2014. Approved and signed
as an accurate record.
Item 3 Matters arising from the Minutes of the Meeting held 2nd September
2014.
(a) Item 6 – May Fayre funds. Isabel Hyde (IH) presented the final figures for the
spending of the funds raised at the May Fayre. There had been an opening
balance of £531.22. Purchase costs of equipment were:Finger pulse oximeter Manual blood pressure monitor Thermoscan thermometer And £200 towards the desk top
ophthalmoscope (cost £538.80)
£75.55 inc. VAT
£24.30 inc. VAT
£130.68 inc. VAT
£200.00
TOTAL
£430.50
This has left a balance of £100.72
IH thanked all those who had been involved in raising the funds for the above. This has
been very much appreciated by all of the staff.
(b) Item 4 – AGM.
Disabled car parking spaces - Jessie James (JJ) raised the issue of disabled car
parking spaces, which had come up at the AGM. This time she reported that
she had complained to reception that another vehicle had had its wheel parked
over the line for the disabled space. Reception had not responded. After a full
discussion, it was agreed that IH would pass on the comments to reception and
request that in future, if there were issues of this nature, a notice could be
placed on the windscreen of the offending car.
AGM 2014 Draft Minutes - It was agreed that these should be placed on the
NRSPPG website. IH to see that this was done. JW questioned availability of
NRSPPG committee meeting minutes on the surgery website. IH agreed to
attend to this and ensure that all minutes were up to date on the website.
Name change - Robert Trigger (RT) asked if the name of this PPG had been
changed at the AGM. This was confirmed as New Road Surgery Patient
Participation Group (NRSPPG). Sheila Oxspring (SO) agreed to see to it that all
references to the Surgery PPG contained the new title.
Item 4 –
Fund Raising Committee Membership. The following members of this
subcommittee were elected, commencing 1 January 2015:Alan Danter - Chairman
Carol Killner
Pat Hackett (to be confirmed)
Diabetic Awareness Event (14th November 10.00 – 12.00) and the
Christmas Coffee Morning (12th December 10.00 – 12.00). Publicity and
planning.
Diabetic Awareness Event - After a general discussion about publicity, it was agreed
that publicity should include the following to be completed by 31/10/14: Text
messaging to patients (IH responsible), email message to all PPG members (RT
responsible), Notice to go to website (IH responsible), notice to NRSPPG Notice
Board (HW responsible).
Refreshments would be available. Donations of cakes would be welcome.
Christmas Coffee Morning - It was agreed that publicity should take the same format
as above for the Diabetic event. JW also suggested a banner indoors, advertising
this event. Revised posters and messaging would be necessary. Further
advertising for this event could be done at the Diabetic Awareness Event. Jo
Item 5 -
Bleasdale and Michelle Mellor had offered to stay on to help arrange the Christmas
Coffee morning. It was hoped that Jo Bleasdale would present advertising for the
Christmas Event at the Diabetic Event. Alan Danter (AD) to contact Jo Bleasdale and
Michelle Mellor to progress arrangements further.
Item 6- Practice Business Plan and Action Plan. Reference Directed Enhanced
Service (“DES”) Document. To decide 3 priorities for the Action Plan required
by Annex C to NHS document.
DES Document. Component 3 - Action Plan. Discussed first. The 3 suggested
priorities for the Action Plan were agreed – Appointments; Education; Fund Raising.
After discussion it was agreed to plan another education meeting and that this
should be “Stroke Awareness” to be held Friday 20th March 2015. Karen Leech (KL)
to ask Stroke Association of Bromsgrove to help with this. IH to look at further
resources for this event. There could be 2 themes – prevention and after care.
It was also agreed to hold another fund raising “Fayre” in the early summer of 2015,
either in May, or in June to coincide with National PPG Awareness Week.
IH reported on the latest practice audit of appointments. It was agreed to bring an
appointments review to the committee every 6 months. The next one would be due
March 2015, when any winter issues would be apparent. IH reported a number of
points from the report, which included:-
A phlebotomist to replace a Health Care Assistant who has left
A new practice nurse to be appointed in the New Year
2 extra GP days per week had been created
It had been a good summer for available appointments
Patient complaints had declined significantly since the spring
Practice Business Plan and Action Plan
IH read out various sections of these plans and agreed to bring a redacted copy to
meetings on a quarterly basis. The plan was divided into Clinical Issues;
Organisational Issues; Patient Experience; Finance; Future Planning.
A store room for drugs with a digital lock had been set up. There had been a large
review of all nurse and clinical appointments. A new system of electronic prescribing
for patients was being slowly introduced. Patients would be asked to nominate a
pharmacy where they could collect their prescriptions which would be sent
electronically. It was hoped that eventually, 80% of prescribing would be done in this
way. The GP’s had reviewed the appointments systems; looked at capacity, referral
letters, training for reception team and the Friends and Family Test to introduced
during October 2014.
Item 7 Annual Survey Questionnaires. After discussion it was agreed to hold
the annual survey during PPG Awareness Week. The PPG Membership could be
surveyed on line. The questions in the survey to be considered at a future date.
Item 8 CCG Meeting held 25th September at Bromsgrove District Council.
Unfortunately no one had been able to attend this meeting. SO agreed to attend the
next meeting on 27th November 2014 in Redditch. JW pointed out that anyone was
free to attend as an observer.
Item 9 Pharmaceutical Needs Assessment. After discussion it was decided that
comments on this massive document were really outside the scope of this committee
and no further action would be taken.
Item 10
Future Committee Meetings:
th
12 December 2014 at 12.00 noon after the Christmas Coffee Morning
20th January 2015 at 11.00 am
Item 10. A.O.B
a) Suggestions and complaints. SO apologised for failing to put this on the agenda.
She would put this on future committee meeting agendas as agreed.
b) SO to circulate the elected committee members with email addresses.
c) IH showed the Friends and Family Test cards to the committee. A monthly report
on these had to go off to NHS England.
d) JW complemented the practice on the arrangements for the flu vaccination clinic,
which had been exemplary.
JW closed the meeting at 12.00 noon.