New Road Surgery Patient Participation Group (NRSPPG)
Minutes of the Committee Meeting held on Wednesday 9th September 2015
At New Road Surgery at 10.30 am
Present
John Wyatt , Alan Danter, Pat Hackett, Isabel Hyde, Leslie Irving, Jessie
James, Nigel James, Carol Killner, Karen Leech, Sheila Oxspring, Phil
Swarbrick, Heather Williams,
Apologies
Robert Trigger
Item 2Minutes of Meeting held 9th September 2015 Approved and signed as
an accurate record.
Item 3 Matters arising from the Meeting held 9th September 2015.
Item 7 - Fund Raising Event Saturday 5th September 2015. IH reported that £331.65
had been raised. This was despite the poor weather and the time of the year. IH
produced a list of the amounts which all of the different stalls had raised. It was felt
that this would be very helpful in planning the next Fund Raising Event. She felt that
there was a lot of work involved in setting up and dismantling the event.
There was a discussion about the need for better publicity in the future for such
events so as to raise a greater sum and make the effort worthwhile in terms of funds
raised. Numerous ideas were suggested such as texting; emailing to members;
adverts in the papers; leafleting (IH had done this on the morning of the event).
It was strongly felt that the Fund Raising Event should go back to May. Publicity to
be put onto the agenda for a future committee meeting.
Item 4 AGM arrangements. Agenda. The Agenda had been circulated to
committee members. PS raised the point that people standing as newly elected
members of the committee needed to be aware of the duties, responsibilities and
activities of committee members. Such members should be aware that they needed
both listening skills and people skills. JW felt that the AGM was not the place for
them to be briefed on this. CK suggested that committee members should meet with
prospective new committee members to explain roles and responsibilities prior to
elections being held. SO suggested that there should be a method of self
identification on the annual surveys, for those expressing an interest in committee
work.
Item 5 Appointments Statistics. Agreed Agenda Item every 6 months.
IH explained that the 6 monthly statistics were not available. There had been
difficulties with appointments over the summer. 2 new GP were starting, one on
14th September and one on 23rd September. KL was looking at the statistics on a
weekly basis and matching appointments to demand. IH explained that over the
summer numerous locums had been helping at the surgery. This had not been ideal
despite the fact that such GP’s were very capable. From the 14th September the
regular doctors would be back and the appointments system would be much more
stable.
DNA’s were discussed. CK asked if the text reminder service had helped to reduce
DNA’s. KL said that initially it had helped but the DNA’s still were there.
Item 6Dementia Awareness Event. 20th November 2015 10.00 – 12.00.
IH reported that Sam from the Alzheimer’s was booked to come and give the talk. It
was agreed that committee members would attend on 19th November at 6.00 pm to
help to put out chairs. The room would be arranged width ways since this had
worked so well at the last Education Event. Tickets would be issued for this event
and would be limited to 60-70. Patients would need to collect tickets from reception.
People who attended would be asked for donations for tea and coffee and this would
be given to the Alzheimer’s Society.
Publicity - HW would publicise the event by notices on the notice board in the foyer
and the NRSPPG notice board. RT would be asked to send out emails advertising the
event.
PS asked if NRSPPG needed an information Officer who could publicise and market
events for NRSPPG. It was felt that this should be discussed with RT.
IH asked what the next Education Event should be. After general discussion it was
agreed to hold a “Men’s and Women’s Health Issues” Event in the Spring of 2016.
Item 7 Suggestions and Complaints. Standard Agenda Item. IH reported that
there had been no major issues. There had been one or two niggles about
appointments but this was almost inevitable.
Item 8 Possibility of display of pictures of Membership Committee members.
LI had asked if there could be a picture display of committee members. This had
been discussed in the past. A group photograph was suggested. It was decided to
put this onto the agenda for the next committee meeting, since it would affect the
newly constituted committee.
Item 9
Future Committee Meetings:
th
November 10 2015.
Item 10. A.O.B
Tuesday October 6th and Tuesday
a) AD asked what the funds, now held in NRSPPG bank account, were to be
spent on. There was a total of £604.64, including the end of August
balance and the money raised at the September Fund Raising Event. It had
been agreed that £300.00 would be donated to the surgery to go towards
the cost of a gate and path between the Surgery and the Ryland Centre.
That would leave a balance of £304.64. It was agreed to put this matter
onto the agenda for the next committee meeting bearing in mind that
some funds needed to be retained for known expenditure such as NAPP
affiliation fees.
b) NRSPPG Constitution. After a short general discussion regarding updating
the Constitution, it was agreed to put this item on to the agenda for a
future meeting.
The Chairman closed the meeting at approx.. 11.20 am