Stakeholder Impact

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Stakeholder Impact
The initiative’s initial focus was to work with a wide range of various stakeholders to identify institutional data
needs. As we move forward, we will increase emphasis on proposing modifications of our data entry and collection
processes and implement new reporting technologies. Below are examples of how various stakeholders have and
will be impacted by the initiative.
Basic Skills Staff
The initiative has already led to adjustments to Colleague to include validations for easier and more accurate data
relating to Literacy Education Information System (LEIS) input and file submission; Adult High School NRS cohort
reporting: student placement calculation; and mid-term student placement reports to identify student success at
momentum points; and more accuracy of year end NRS reporting. System level dashboards focusing on
enrollment, attendance, NRS outcomes and performance measures are currently being developed.
Feedback from the Basic Skills staff based on progress thus far has been very positive and they are even more
excited about expected changes to come.
Records/Registration Staff
Access to accurate student data is paramount to policy decisions, program and institutional funding, financial aid,
and more. The initiative is identifying CIS obstacles to ease data entry personnel time, reduce report errors,
simplify workflows, and clarify field definitions to facilitate clear understanding on use of data and the implications
of inaccurate or untimely data entry. As the initiative progresses there will be technology changes that will allow
more insight into the data via data quality reports and transactional reports with greater details.
Institutional Effectiveness Staff
Institutional Effectiveness staff play a crucial role in assessing institutional outcomes and ensuring stakeholders
have information needed to facilitate decision making. The outcomes of this initiative will facilitate program
review, operational planning, accreditation, student outcomes, and other research needs relating to institutional
effectiveness. In addition, through expanded data collection and standardization, the system office will have the
capabilities to handle IPEDS reporting for all of the colleges which would take a significant burden off of the
colleges.
Information Technology Staff
As the teams continue their work and submit their technology requests, extensive collaboration between colleges
IT staff and the System Office will be required to ensure we maximize improvement in workflows; meet business
requirements, and implement efficient modes of data transfer.
Faculty and other Staff
Through the use of improved and accessible data, faculty and staff will be able to determine how their instruction
and services are impacting the academic journey of their students. The available data will facilitate efforts relating
to course assessment, enrollment management, grant reporting, and other data needs associated with program
and learning outcomes.
College Administration
This statewide initiative will build capacity among community colleges and the North Carolina Community College
System to analyze statewide and institutional data to better inform policy and reform efforts. Data access will help
colleges gauge performance over time and compare results with peer institutions.
State Board/Trustees
Over the last decade, there has been increasing demand to assess institutional performance and student outcomes
from various groups including accreditation agencies, grant funders, policy advocates, elected officials, educational
organizations, media outlets, and other government agencies. This initiative will result in a robust informational
system far exceeding the limitations and scope of the current system and the needs of external stakeholders.
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