Amnesty International UK JOB DESCRIPTION JOB TITLE Head of Finance and Data Analysis TEAM Finance and Data Management DEPARTMENT Corporate Services REPORTS TO Director of Corporate Services RESPONSIBLE FOR Systems Reporting Manager, Systems Reporting Manager – Income and Database Marketing Manager SCALE E HOURS PER WEEK 35 (flexible working considered) OVERALL PURPOSE OF THE JOB The Head of Finance and Data Analysis is responsible for managing AIUK’s finances, supporter and financial data and systems, and the finance and data analysis functions in a way that supports and advances the organisation’s objectives. MAIN RESPONSIBILITIES Strategy 1.1 Provide advice and information to the Senior Management Team and colleagues on areas within the scope of this role. This will include legal developments, best practice and current developments and thinking in the finance, accounting and data management field. It will also include opportunities to make more effective use of our resources, including measurement systems which demonstrate efficient systems of financial management, reporting and effective use of financial resources, including ways to increase income, and the potential of new technology to achieve AIUK’s financial objectives 1.2 Acting as part of the Leadership Team of AIUK, to contribute to the development and implementation of AIUK’s Strategic and Annual Plans, ensure collegiate team working, participate in Leadership Team meetings and activities, and effectively role-model and implement internal processes, management practices, and AIUK values. Financial Management 2.1 Prepare the year-end accounts for all AIUK entities, together with the organisation of the annual audit. 2.2 Produce regular internal management accounts and reports, including commentary and analysis, for presentation to the Senior Management Team, Board, Trustees, Finance Sub Committee (FSC) and budget holders. 2.3 Ensure the presentation of key financial information to the public and supporters is clear, transparent and appropriate. 1 2.4 Manage the production of standardised reports to Amnesty’s International Secretariat. 2.5 Ensure that procedures, processes, and strict internal controls are in place throughout AIUK to minimise the risk of fraud and error, and to facilitate efficient and appropriate reporting 2.6 Ensure compliance with statutory regulations and legislation with respect to Company Law, taxation (direct and indirect) and Charity legislation, Data Protection, and any other relevant legal requirements. 2.7 Develop procedures, processes and structures such that efficiency is promoted within the organisation, and the Finance and Data Analysis Teams in particular, and that best practice is identified and implemented within their processes. 2.8 Oversee provision of financial training to non-finance staff within AIUK particularly in relation to budgetary control, and also training to staff where needed on the supporter database system. 2.9 Support the Management Accountant where needed in relation to the management reporting and budgetary functions. 2.10 Vet significant tenders/contracts and conduct due diligence enquiries where needed. 2.11 Ensure the timely and accurate submission of the direct debit and gift aid claims. 2.12 Lead on the development of statistical forecasting models to predict income flows on Amnesty’s key revenue streams. Data Management 3.1 Oversee data selections for communications; and analyse and interpret the supporter and financial data in order to make recommendations on strategy development. To be responsible for the production of data selections and analysis for campaigning and fundraising activity as appropriate. 3.2 Act as the principal gatekeeper for supporter data, and ensure that supporter and marketing data is captured into and extracted from the supporter database in the way to best progress AIUK’s objectives whilst complying with legislation and sector practice. 3.3 Allocate and maintenance of all corporate reference data required to monitor the effectiveness of marketing activities and enable the efficient integration of key systems (supporter database, website and finance systems). 3.4 Identify and coordinate AIUK’s database development needs and liaise with the IT Team and/or external suppliers in order to schedule and supervise their implementation. 3.5 Oversee the provision of data analysis and insight based on analysis of financial and other performance of AIUK fundraising and campaigning initiatives and an understanding of supporter behavior. Liaise with the Communications Planner to produce a monthly insight report. 3.6 Ensure that the day-to-day processing of transactions within the department are processed in a timely and accurate manner and that the requirements of stakeholders are met. 2 3.7 Develop, monitor and implement finance and data analysis systems and databases as necessary and ensure all records are accurately maintained. 3.8 Ensure that all partner fulfillment agencies manage and process Amnesty’s data in line with our standards and protocols and our supporter database is updated from all outsourced data fulfillment sources. 3.9 Oversee the development of regression models and targeting tolls to improve the lifetime value yielded by supporter communications. 3.10 Establish processes to screen, clean and de-duplicate the database in order to have a system that complies with data protection requirements and improves our mass communication activities. 3.11 Act as the Data Protection Officer for AIUK. Governance & Planning 4.1 To be proactive in promoting excellent risk management strategies across the organisation, manage the risk register and organise regular reviews. 4.2 To support the organisation’s business planning finance processes, playing a leading role in dovetailing with the budget setting process. 4.3 To keep abreast of developments in governance best practice in the charity sector and recommend changes within AIUK as appropriate Resource Management 5.1 Lead, manage, coach and motivate the Finance and Data Managment staff and volunteers, in particular the direct reports to this post including providing technical support and training to the team in terms of accounting knowledge and reporting, and support on finance IT systems including liaison with the IT team where necessary. 5.2 Develop and construct the Finance Team budget and Data Management Team budget and monitor performance against actual throughout the year; including monthly reforecasts. 5.3 Manage the health and safety of the staff and volunteers for which the post has responsibility for, including conducting risk assessments as appropriate, and ensuring they have access to, and participate in, appropriate instruction, training and supervision. External Relationships 6.1 Develop and manage appropriate and productive relationships with external partners and suppliers to ensure quality, value for money, and maximum benefit for AIUK, including AIUK’s bankers ensuring efficient service from them and cost-effective banking arrangements, and auditors, data agencies, tax advisors and other relevant external consultants. 6.2 Represent, and act as advocate for, AIUK at relevant forums and organisations and ensure the organisation’s values and aims are effectively communicated and represented. 3 6.3 Together with the Director of Corporate Services, represent the UK Section’s interests in international discussions on matters of finance within the Amnesty movement. 6.4 Attend and make presentations at meetings of the FSC and Trustees and attend the Section’s AGM and Finance Working Party if required. 6.5 Deputise for the Director of Corporate Services at meetings of the Board, Charity Trustees and SMT as required. Other 7.1 Take responsibility for their own health, safety and welfare, comply with AIUK H&S policy and procedures, and not act in any way that compromises the safety of themselves, colleagues or the public. 7.2 Deliver all aspects of this job description in accordance with AIUK’s Equal and Diversity Policy. 7.3 Undertake any relevant duties or projects delegated by line management which are in line with the overall responsibilities of the post. 7.4 To act as deputy to the Director of Corporate Services when required. July 2014 4 ESSENTIAL Experience Skills and Knowledge General DESIRABLE Qualifications Experience Skills and Knowledge PERSON SPECIFICATION HEAD OF FINANCE AND DATA ANALYSIS CRITERIA Significant and successful management of a either a finance and/or data management function at a senior level Significant experience of producing analysis from databases to inform strategy Experience of successfully leading and motivating a team of staff Substantial and wide ranging experience of using and developing IT systems, especially relating to data analysis and accounting systems Experience of managing substantial budgets Excellent interpersonal skills, and an ability to communicate effectively and establish credibility with individuals and groups from a range of backgrounds. Knowledge and understanding of customer databases Knowledge and understanding of relevant financial legislation Understanding of regression analysis and other statistical tools Ability to make sound decisions Ability to negotiate contracts Ability to use limited resources effectively Ability to think strategically and translate strategy into operational plans Advanced Management Information reporting system skills including designing formats, anticipating and identifying stakeholder requirements Logical, well organised, and able to anticipate problems/ issues and resolve across all levels of the organisation Flexible in approach and able to undertake tasks of varying complexity and interest in quick succession Excellent Excel skills Ability to work under own initiative Passionate commitment to speedy and effective communication of financial information to multiple stakeholders and promotion of the finance function Enthusiastic advocate of benchmarking and continuous improvement Ability to direct, manage and lead projects Ability to work effectively under pressure Willingness to take responsibility for and implement corporate decisions Ability to work unsocial hours on an occasional basis. Understanding of, and commitment to, the aims and objectives of Amnesty International Understanding of, and commitment to, Equal Opportunities Qualified with CCAB recognised accounting qualification Finance management in a complex charity environment Experience of preparing accounts to SORP 2005 standard Experience of UK VAT arrangements in a complex environment Experience of marketing at a senor level Experience of producing complex data selections for marketing activity Experience of developing databases Experience of managing data agencies Experience in the use of analysis tools Ability to address large audiences Ability to take lead in championing risk management 5