SURESH KUMAR. S
Mobile: +91 9840949962
Email: ssureshkumarbe@gmail.com
OBJECTIVE
To obtain a challenging career in networking field as Network
Engineer where my knowledge and experience can prove beneficial for the organization.
SUMMARY





5 years 5 Months of experience in Networking.
Presently working as Network Engineer at Sify Technologies Ltd, Chennai.
Hands on experience in Cisco Routers, Switches, CISCO ASA, Fortigate Firewalls.
Ability to learn and adapt to new process quickly.
Willing to learn new networking technologies and improve my networking
Knowledge.
TECHNICAL SKILLS




Routing : Implementing and Troubleshooting Routing protocols (BGP, OSPF) and
MPLS Technology.
Switching: L2 protocols like STP, VTP on Cisco 2960, 3560, 3750, 4506 switches.
Security: Implementing and Troubleshooting Access policies, NAT, Fortigate & ASA
firewall and Cisco Load Balancer.
Tools: Nagios, PRTG and MRTG, Solarwinds, Remedy, CRM and OSS.
PROFESSIONAL EXPERIENCE :1
Company
Position
Duration
:
:
:
Sify Technologies Ltd, Chennai.
Network Engineer
April 2013 – TILL DATE
PROJECT PROFILE:
Project : Managed Cloud Services
sify’s enterprise cloud services offers the best-in-class cloud computing services in
India with its unparalleled expertise in storage and network services on cloud. Managed
Services team handles the Vfirewall, VRouter and VSLB.
Responsibilities:





Management and Configuration of VFirewall,VRouter.
Troubleshooting of Connectivity and Firewall & Routing issues.
Coordinating with internal support team to expedite resolution of WAN issues.
Coordination with both Sify and customer end during escalations till the issue is
resolved.
Creating and executing change request following change management process for
any configuration changes based on customer requirement.










Creation of Implementation Document which contains Low level and High level
Network design and connectivity description.
Updating Customer Network Design whenever change happens.
Responsible for providing LAN connectivity for internal teams and troubleshooting
issues.
Management of LAN and WAN for internal Infra.
Management and monitoring of Cisco firewall and switches,
Responsible for maintaining IPSec VPN connectivity between IMS and Clients
network for the Offshore Support teams.
Troubleshooting and coordinating with Sify Core team for Sify Backbone issues.
Creating and executing change request by following the change Management
process for any change in Internal Infra.
Management of IP address database.
Management of monitoring tool.
PROFESSIONAL EXPERIENCE: 2
Company
:
Aircel Business Solutions (Adecco Flexione).
Position
:
Network Engineer
Duration
:
February 2011 – April 2013
Responsibilities:










Provisioning of new customer Internet/MPLS-VPN links on the various location
present in our POPs across the country.
Troubleshooting the issues of Internet Customer complaints.
Responsible for first level troubleshooting of MPLS VPN & BGP .
Providing
remote
support
to
on
field
Deployment
teams
in
commissioning/troubleshooting of customer links .
Supporting to L3 Team for provisioning New POPs.
Responsible for polling Backbone and customer links on CACTI & PRTG servers.
Responsible for timely escalation of issues to L3
Responsible for maintenance of APNIC entries for customer IP blocks and creation
of route objects for own blocks.
Responsible for monitoring of SYSLOG server entries and Tacacs + logs
Responsible for coordinating with various upstream providers like PCCW,
SINGTEL, BHARTI and TCL etc regarding various backbone and backhaul (NPLC)
links.
PROFESSIONAL EXPERIENCE: 3
Company
:
Alcatel-Lucent.
Position
:
Network Engineer
Duration
:
March 2010 to January 2011
Responsibilities:








Provisioning Monitoring and Troubleshooting of INTERNET Bandwidth Services.
Monitoring through various tools like CRM, OSS in identifying the problems.
Good at Troubleshooting WAN as well as LAN related issues.
Experience in day-to-day Network activities and troubleshooting.
Upgrading the Existing Networks and Suggesting for new Implementations.
Maintaining and Preparing Reports & delivering on time to Management.
Co-Ordination with other teams (Data Team, NOC L3 Team, and DSL) for fault
resolutions.
Handling Client Escalation call.






Feedback given to my Team based on their performance.
Calibrating the officer’s calls and providing the feedback.
Taking Customer System through Remote or chat and trouble shoot the customers
issues.
Maintaining Mass outage Records across TamilNadu.
Maintaining Agent Performance Report on daily Basis and Monthly basis,
Troubleshooting DSL Errors for TN-Residential Customers over an inbound call.
EDUCATIONAL PROFILE:
Qualification
:
Certification
:
B.E (CSE) Erode Sengunthar Engineering College,
Perundurai in May 2008
CCNA (CSCO12666132)
PERSONAL PROFILE:
Name
Father Name
Date of Birth
Nationality
Marital Status
Languages Known
:
:
:
:
:
:
Sureshkumar. S
Shanmugam. S
23 March 1985
Indian
Married
English, Tamil
DECLARATION
I here solemnly affirm that the details provided above are true to the best
of my knowledge.
Place:
e:
Dat
SURESHKUMAR.S