Ravi S. Patel
Phone: +27 616529028
Email: ravipatel124@gmail.com
Seeking a challenging position and career in the field of IT networking to deliver the best in all
situations
Technical Summary
 A Technical Professional around 5.5 years of experience in Implementation & Maintenance of
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multi-functional products. Troubleshooting, configuration & calibration in IT networking & Telecom
sector.
Excellent ability to learn and adapt to new technology with emerging trends, Self-motivated, able
to set effective priorities to achieve immediate and long-term goals and meet operational
deadlines.
Network planning, installation, troubleshooting & design knowledge of LAN, MAN, WAN.
Experience on Networking Device: - Cisco Switches, Routers & All type of Modems including Wi-Fi
Modems.
Good understanding of OSI Model, TCP/IP protocol suite, ARP, BGP, TCP, UDP, DHCP, FTP, SNMP,
Frame Relay, Different topologies, Active Directory.
Experience on Routing Protocols (OSPF, EIGRP, RIP) & VLAN, VPN, PVC, VOIP, IP-PBX, Firewall,
SSL VPN, Wi-Max, ADSL.
Experience on telecom technologies like WCDMA, GSM, Microwave, E1, ATM and knowledge of
CDMA, RNC, MSC, HLR, and VLR.
Professional Certification
 CCNA- Cisco Certified Network Associate.
 CCNP- Cisco Certified Network Professional.
Network Engineer
Feb 2015 to till the date
T-SYSTEMS South Africa (Outsourced)
BP (British Petroleum- U.K.) GQoS Project
Johannesburg, South Africa
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Troubleshooting of the switching and routing devices via network monitoring tools.
Configuration of the devices like Cisco 3700, 3750, 2600, using the CLI, Telnet or SSH.
Design and maintain technical and project documentation.
Login to the networking devices and to identify the issues.
BP (British Petroleum- U.K.) Global Telecom Services Project
Johannesburg, South Africa
 Managing and supporting the project on IT infrastructure of the client for LAN, MAN, WAN,
Firewall, Servers, Mobility and Fixed telephony.
 Working on BMC Remedy, WTTS ticketing tools with proactive and reactive manner, responsible
for ensuring the IT infrastructure are fulfilled using a minimum of computing resources.
 Network Monitoring though SP Spectrum Tool, CMS Remedy.
 Investigates issues and conducts root cause analysis and comes up with various options to solve
the problem.
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Mentor and supervise junior infrastructure support staff
 To deal with network issues like VPN, Firewall, IP, WAN, LAN for global vendors like IBM,
Ipsoft and BP.
 Accountability for Port activation, Routing, Switching, VPN, DNS, DHCP, VLAN, Voice, MPLS,
firewalls regarding problems and solutions.
 To provide technical assistance for Incident Management, Problem Management and Change
Management queues through mail and telephonic.
 To verify the risk criteria and provide resolution of the network issues within the SLA time
lines via involving the correct parties.
 Provide technical assistance to the team for critical issues with priority P1/P2 and resolve them
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using bridge call with Incident Management and relevant parties.
Complete handling of Change Management in terms of documentation and Outcomes.
Responsible for fill out the change related forms like OHC, RIA, RFC, FWRC and keep track until
the completion of tasks.
Ticket maintenance and communication with vendors on tools likes WTTS (T-system) and
Remedy BMC.
Provide High Quality Feedback to Customers and Suppliers during incident life cycle.
Ability to convey technical solutions in a clear and concise manner.
Associate Specialist (IT Networking)
Feb 2014 to Nov 2014
Roquette Riddhi Siddhi
Starch and Maze Manufacturer
Ahmedabad, India
Profile: Remote Desktop Support to maintain the systems.
 Installation and Configuration of All Windows O.S. and other related software.
 Troubleshooting printer and related issues, Backup, Restore.
 Network equipment’s like switches, routers and modem configuration, IP Telephony.
 Maintain Corporate LAN, WAN, Wi-Fi by troubleshooting & configuration.
Network Engineer
March 2012 to Aug 2013
Sai Info System Ltd
IT & Telecom Service Provider
BSNL VVobb Project
Ahmedabad, India
Profile: Technical Support and on call resolution from back office for VVobb Phones. [VVobb- voice and
video over broad band (like CISCO IP Phones)].
 Register New phone connections on SIP server by IP configuration & PVC creation.
 IP phone’s Bandwidth, Frame rate, Codec, and other parameter configuration as per standards.
 All type of modem configuration, DHCP allocation as per IP pools and Firmware installation from
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back office.
Track on NMS & different portals to view & rectify customer’s technical quires.
Worked on VOIP devices: - SIS ATA, AD 100, AD 200, and AD 600.
Worked on Video VOIP devices: - SIS 43M, SIS 70TM, SIS 102TL.
Provide support to Field Engineers & Customers for technical aspects & keep record for the same.
Had to discuss Network related issues to Provision Team & Device related issues to DND Team.
Assistant (Network) Engineer
Nov 2010 to Feb 2012
Ericsson India Pvt. Ltd. (Outsourced)
Idea 3G Project
Ahmedabad, India
Profile: Planning and Management for Implementation of 3G sites. Track & Check the progress of the
project.
 Expertise in Commissioning, Integration and Troubleshooting of Ericsson Node-B. i.e. 6202,
6601, 6201, 6101, 3481 series.
 To prepare & edit IUB, O&M, Site Equipment, External Hardware Scripts for Ericsson 6000 Series
Node-B.
 Script configuration for ATM to IP migration at both Node-B and RNC end.
 Solve the hardware and software problem of Existing Node-B sites & alarm rectification too.
 Installation & Commissioning of different Traffic Nodes like AMM 2P, 6P, 20P & Classic Node (Mini
Link-E).
 Capacity Planning & Traffic cards configuration such as MMU 2C, MMU 2D, LTU, NPU 3, NPU 3B.
 Remote software up gradation of Node-B and TN through NMS, also IP Migration of TN (Native &
EoPDH).
 VLAN definition, QoS definition, E1 through, Bandwidth Profile.
 Definition of IP addresses, OSPF, Area- ID and Static Routes on TN through Telnet Session.
 Configuration of LAN Switch for TN visibility such as addition and deletion of Static & Dynamic
Routes.
 Expertise in DCN Planning and Implementation for the network along with IP Plan for the TN
in the network and assure in NMS visibility.
 Expertise in Microwave link installation, commissioning & configuration with Traffic Nodes.
Worked on the Ericsson Radios:- 15 GHz, 18 GHz.
Project Leader
July 2009 to Aug 2010
Devikrupa Electronics Pvt. Ltd.
BSNL 3G Project
Ahmedabad, India
Profile: Planning & Management of Project in terms of Finance, Manpower, Equipment & have to
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make changes as per project need.
Plan Lay-out, Site Acquisition & Documentation till Site Acceptance.
Prepare TSSR (Technical Site Survey Reports), BOQ (Bill of Quantity).
Expert in Installation, Commissioning & Troubleshooting for Alcatel 9321 (Node- B).
TRDU, xCCM-U, xCEM-U card installation as per Capacity Planning.
VSWR testing & Rectification by Site Analyzer.
Alarm configuration, Power Measurement, Voice & Video call testing.
IP migration & E1 through of Node-B.
Provide connectivity of Node-b to T-Node (at RNC) by OFC or Microwave.
Maintain DPR as per daily updates and have to submit to Cluster Manger.
Prepare Node-B check list for Technical Parameters & have to verify at customer end.
Complete involvement in Acceptance Test (AT) up to site handover.
Tools:-
TOOLS
SP Spectrum
Live Action
NMS
RBS Element Manager
Mini link craft
Mini link E
Traffic nodes
Windows Commander
Site Analyser
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SKILLS
Monitoring Network health & Troubleshooting
Network monitoring & Import Reports tool
IP Phone Troubleshooting
BTS Commissioning (Ericsson)
Microwave, Transmission, IP, Switch and Routing
Configuration(Ericsson- IP based)
Microwave, Transmission and
Configuration(Ericsson- ATM based)
E1, IP, Routing, Switching, V-LAN configuration
Installation & Backup from Node- b
VSWR, Frequency, Power measurement,
EXPERIENCE
LEVEL
4
3
4
4
4
4
4
3
4
1 connotes experience ranging between one month to three months
2 connotes experience ranging between three to six months
3 connotes experience ranging to six months to two years
4 connotes experience ranging to two years and higher
Academic Credentials
 SAQA- NQF level 8 (South Africa)
 Bachelors of Engineer in Electronics & Communication Field with 1st class from Saurashtra
University, Wadhwancity in 2009.
 Intermediate (12th Science) with 2nd class from GHSEB in 2005.
 High School (10th) with Distinction from GSEB in 2003.
Personal Profile
Name: Date of Birth: Gender: Nationality: Status in South Africa: Passport Details: Language Known: Address: -
Ravi Patel
13.01.1988
Male
Indian
5 Year Quota Work Permit
J4569519
English, Hindi, Gujarati
Crosby, Johannesburg, South Africa.