CONTINUITY & CHANGE: Refreshing the relationship between Welsh Government and the Third Sector PAVS CONSULTATION RESPONSE – Summary Version This paper provides a summary of the responses PAVS intends to present to Welsh Government for each of the questions posed in the consultation document. Chapter 1 – Outline of the current basis of the relationship between the Welsh Government and the Third Sector Q1: Are there any other key changes or developments in recent years that impact on the relationship between Welsh Government and the Third Sector and should be taken into account? Other key changes or developments that should be taken into account are: Increasing demand for third sector services due to welfare benefit reforms and changing demographics Lack of growth in the Welsh economy and increasing numbers of young people who are not in employment, education or training Rural poverty – exacerbated by rising fuel costs, lack of public transport, limited access to services, isolation and poor broadband connectivity Reduction in Charity Commission services in Wales – more reliance on County Voluntary Councils to deliver support for charities on the ground Sustainable development - building natural, cultural, human, social and produced capital in local communities Increasing costs of delivering safe services and complying with legislation and regulation at the same time as funding is being reduced Chapter 2 – Affirming and renewing the relationship Q2: Do you agree that the analysis of the third sector and its qualities listed above are still relevant? Include reference to the sector’s role in sustainable development and effective public engagement Expand qualities to include (1) Altruistic, enthusiastic and innovative and (2) Capable of mobilising volunteers Q3: Do you consider that the five strategic themes in 2.17 are still useful as a basis for ongoing dialogue? Strengthen the first theme: Increasing voluntary action – a more active commitment than “valuing” The fourth and fifth themes are too narrow in definition and should be changed to: o Supporting sustainable third sector organisations o Transforming public service delivery models Highlight the role of the sector in co-producing citizen-directed public services Q4: Are there other elements you would add or consider to be more useful? PAVS proposes adding the following two themes: Delivering innovative solutions to meet identified needs Evaluating impact and outcomes PAVS Consultation Response – At a Glance Page 1 Chapter 3 – Supporting the Third Sector Infrastructure Q5: The role of the Infrastructure is set out above. Please let us know if there is something you think has been overlooked. PAVS welcomes the overall affirmation of the effectiveness of the current Infrastructure arrangements and the recognition that intermediary organisations are necessary in terms of providing support for the sector. Require “specialist” service providers to make use of the Wales-wide network of County Voluntary Councils to join up services on the ground at a local and regional level Ensure “specialist” services are truly specialist and cannot be delivered by the generic third sector Infrastructure organisations, either independently or in partnership with other providers The idea of the Integrated Delivery Plan is a good one as long as it is jointly owned and developed by all members of the Infrastructure Partnership – PAVS supports an outcomes-focused framework for the Partnership Agreement 1 In addition to the key roles of the Infrastructure summarised in the document, PAVS would add the following: o Brokering third sector services into statutory sector provision and identifying unmet needs (this is particularly relevant in the area of integrated community-based health and social care services) o Facilitating citizen engagement o Developing the third sector workforce (paid and unpaid) o Lobbying and campaigning o Networking and facilitating collaboration (brokering relationships between national charities and small, grass-roots organisations in terms of service delivery partnerships) o Providing HR and Finance services – low-cost, accessible “packages of support” for third sector organisations who cannot afford to employ specialist staff County Voluntary Councils have expertise in managing small grants programmes and have the local intelligence to ensure such grants are invested to achieve local strategic priorities – small grants programmes are a useful “hook” for development work PAVS agrees with the statement that “the focus on developing the wider sector and community action remains paramount” particularly when applied to the plethora of small, grassroots organisations that contribute significantly to community resilience and cohesion. PAVS welcomes the positive support for Volunteer Centres and recognition for the valuable work they do with individual volunteers and volunteer-involving organisations. More resources are needed to enable volunteer centres and volunteer-involving organisations to provide long-term and in-depth support for volunteers with additional needs. PAVS agrees that good governance is paramount, but would ask that quality assurance systems remain proportionate and not a “knee jerk” reaction to high profile failures, such as AWEMA and Plas Madoc, which are not representative of the wider sector. As an independent organisation, accountable to the wider third sector through its membership base, a County Voluntary Council is best placed to objectively and impartially articulate the voice of the sector at local and regional strategic planning partnerships. The current research function of WCVA should be strengthened and expanded to provide a robust data framework to support policy development and impact assessment – a “What Works” centre1 for the third sector in Wales. What Works Network, a national co-ordinated UK initiative that seeks to strengthen the use of evidence for policy and practice, not only at Government level but also at the local and community levels, and indeed with end users themselves (The Guardian Professional, Thursday 7th March 2013) PAVS Consultation Response – At a Glance Page 2 PAVS believes that the Infrastructure Partnership should apply a “digital first” approach when planning its future service delivery model. There is no doubt that new technology can be applied to various services within the Infrastructure, particularly around dissemination of information; communication; training; consultation and regional working arrangements Q6: How might we achieve the right balance of funding and delivery across the Infrastructure nationally, regionally and locally? The basis for allocating funding amongst County Voluntary Councils must continue to protect the viability of smaller organisations operating in rural areas with low levels of population – allocating funding at a regional level would be a reasonable option, provided local service delivery can be maintained Support for local organisations at a local level is absolutely critical if Wales is to develop resilient communities and a strong civil society. For this reason, PAVS proposes that any future funding model enhances, or at least protects, service delivery at the local level Any radical change in funding allocation to Infrastructure partners will require a reasonable lead-in time and could not be implemented from 1st April 2014 Q7: Do you support the proposal to develop a Third Sector Innovation Fund on the basis outlined here? PAVS does not support the proposal to top-slice existing Infrastructure funds, the value of which has already been eroded over the past few years, because this will be detrimental to local services A regional grants programme, managed at a national level, will incur administrative and management costs which would be better spent on direct services and a competitive process will mean some areas will lose out completely PAVS believes that a better approach would be to define the outcomes that Welsh Government is seeking to achieve within the Infrastructure Partnership Agreement; invest the funding at a regional level and allow the CVCs to decide how best to use the funding to achieve the outcomes Q8: We consider that the current Infrastructure support for volunteering is strong in many respects but could be simplified. Do you have any suggestions for how it could be improved? PAVS agrees that the current Infrastructure support for volunteering is strong, and is pleased to see that Volunteer Centres are recognised as being integral to any new framework for volunteering that might be developed. PAVS suggests the following simplifications to the existing volunteering arrangements: Review the role of Gwirforce – this function would be better delivered by linking with existing youth forums at a local level, including the Youth Assembly, Youth Forums, School Councils, Youth Bank, etc. Merge the Gwirvol and Volunteering in Wales funding streams to provide a unified fund to support all-age volunteering – this would simplify monitoring requirements Allocate the grant-funding element of the merged funding stream at a regional level to enable strategic investment in local/regional volunteering projects to meet locally identified needs Chapter 4 - Engagement Q9: Do you agree with the proposals for development of the Third Sector Partnership Council (TSPC) and meeting structure? The purpose of the TSPC needs to be clearly articulated and, if this is not possible, then there is no strong argument for continuing to meet in this way – local groups find it difficult to engage with this process PAVS Consultation Response – At a Glance Page 3 PAVS does not agree with the proposal to develop a small Strategic Leadership Group, as this would only serve to increase the “elitist” nature of the group PAVS proposes opening up the meetings as widely as possible through the use of social media and video conferencing to enable third sector organisations to contribute “virtually” to the discussion. To allow for proper discussion of key themes (identified jointly by Welsh Government and the third sector), TSPC meeting should last for half-a-day and, where possible, be linked to a conference or seminar to which members of local and regional groups could also be invited PAVS agrees that meetings should be held in different parts of Wales and that visits to local groups could be arranged for Ministers and officials by the “host” CVC It is important to dispel the widely held view that if you are not “at the table” then you are excluded from decision making and have less chance of receiving funding. The need for transparency and inclusion is paramount Q10: The suggested framework for TSPC workstream activity seeks to increase the effectiveness of the contribution of the workstreams. Do you have other suggestions to add to or improve the proposal? PAVS agrees that there should be clear and consistent terms of reference - no workstream should be established unless there is mutually agreed clarity of purpose and outcome The proposal in the consultation to introduce a regional dimension to the TSPC is to be welcomed. A regional forum could bring together local, regional and national organisations to address an agenda driven by identified needs at a local/regional level, as well as celebrating success and sharing learning Q11: Do you agree that the existing biannual cross-portfolio Ministerial meetings should be replaced by a more flexible pattern of meetings with Ministers which focus on timely and specific issues of mutual interest/concern? It is important to retain Ministerial commitment to meet with the third sector at regular intervals throughout the year - Ministerial meetings need to be built upon and improved, not abolished or diluted. Ministerial meetings should be focused on key issues that are causing real problems, allowing time for in-depth conversations to take place with third sector organisations and members/service users, making use of new technology to open up the discussion more widely Chapter 5 – Working together nationally, regionally and locally Q12: What can be done to ensure that the Third Sector’s contribution to the Programme for Government is recognised and maximised? The third sector is not an instrument of government and its independence needs to be maintained – however, the sector is an important partner in delivering a fair and sustainable Wales and has considerable synergy with the Programme for Government Welsh Government could maximise the third sector’s contribution to the Programme for Government by including relevant outcomes in the Infrastructure Partnership Agreement and by including Tackling Poverty, Sustainable Development and Equalities & Social Justice as crosscutting themes In terms of recognising the contribution of the third sector, the Infrastructure could collate data to measure the impact of the sector’s work in relation to specific policy areas, such as tackling poverty or climate change. The national body within the Infrastructure (WCVA) would be wellplaced to lead on this work PAVS Consultation Response – At a Glance Page 4 Q13: The proposal is for a greater Third Sector involvement in regional working. How would you wish to see that achieved? CVC planning facilitators engage local networks in regional partnerships – whatever the “regional footprint” PAVS would not recommend any irrevocable change of legal structures to create regional County Voluntary Councils at this stage because of the uncertainty over Local Government reconfiguration and changes to the regional public services “collaborative organisational areas” PAVS suggests that that the best way of ensuring third sector engagement at a regional level will be to include regional outcomes and performance indicators in the Partnership Agreement, supported by an appropriate investment of funding at a regional level, and allow CVCs to decide the best option for working regionally Q14: Do you agree that the model of commissioning set out in 5.17 should be adopted within the Code of Practice? PAVS supports the model of commissioning set out in 5.17 and agrees that it should be adopted – and enforced - within the Funding Code of Practice provided it is made clear that grants can still be used to secure services It is important to retain an outcomes based model in whatever commissioning framework is finally adopted, based on a process of co-production – this is the only way to achieve service transformation The Funding Code of Practice should also include a commitment to full cost recovery (FCR), which must include a contribution to governance costs Further thought needs to be given to establishing a protocol governing the separation of functions within the commissioning cycle. Local Authorities and Health Boards routinely play a part in service design and then go on to deliver those services in-house. The same flexibility ought to be afforded to third sector organisations, particularly third sector intermediary bodies, otherwise the concept of co-production is seriously undermined Q15: Community development and community resilience is an important part of the Welsh Government and Third Sector relationship. How would you like to see our proposals in this area taken forward? PAVS completely agrees with the statement in the consultation document that community groups and local volunteers should receive the support they need to thrive and achieve their aims Rural poverty is equally as important as urban poverty, yet is it not recognised through programmes such as Communities First and Families First which are based on the Wales Index of Multiple Deprivation PAVS believes that town and community councils have an important role to play as “community leaders”, working closely with County Voluntary Councils, LEADER groups and Communities First Partnerships to engage local people in delivering local solutions to meet local needs Encouraging people to volunteer in local communities is also fundamental to developing resilient communities. Volunteer Centres clearly have a role to play in this aspect of community development, supporting communities to choose appropriate mechanisms to get more people interested in volunteering Small grants can “oil the wheels” of community development Chapter 6 – Local Compacts Q16: Do you consider that Local Compacts, as described in this chapter, have a continuing role in shaping the relationship between the Third and Public Sectors in Wales? PAVS considers that local Compacts do have a continuing role to play in terms of shaping the relationship between the third sector and the public sector PAVS Consultation Response – At a Glance Page 5 The main problems in terms of establishing an equal and reciprocal partnership between the third and public sectors relate to disparities of funding and power. As a County Voluntary Council, it is difficult to behave and be treated as an equal partner when compared to the significant financial and human resources of the Health Board and Local Authority PAVS accepts that good Compact arrangements help to address these imbalances but they must be equally binding on all partners, without the usual “get out” clauses that are applied when things become problematic Q17: Do you agree with the proposal (Option 2) to develop existing frameworks to impose greater control or influence over local compacts and only introduce new statutory obligations if this approach fails over time? PAVS agrees with this proposal, but only on the basis that Welsh Government sets out clear guidance and declares its intention from the outset to introduce new statutory obligations if this approach fails It would also be helpful if funding streams that are currently “passported” through statutory partners could be moved to County Voluntary Councils – this would certainly encourage a more enthusiastic commitment to joint working from public sector colleagues PAVS believes that Compacts will only work if all parties are willing to make them work – being forced into this through legislation is likely to achieve the opposite effect – we therefore do not agree that Compacts should be statutory Chapter 7 – Framework documents Q18: Do you agree that the Voluntary Sector Scheme should be revised on the suggested basis? PAVS agrees that the Voluntary Sector Scheme should be revised to take into account any changes that might come about as a result of the current consultation. Care will need to be taken that the essence of the Scheme remains intact and that any changes are properly considered to minimise the chance of “unintended consequences” arising in future. Q19: Do you agree that the Code of Practice for Funding the third sector should be strengthened and updated? Are there particular issues you think should be addressed in the revision? PAVS agrees that the Funding Code of Practice should be updated in light of the various changes that have taken place since it was first published, particularly around commissioning, tendering and procurement. The following issues should be addressed in the revision: Advance payments for third sector organisations Full cost recovery Proper reimbursement of volunteer expenses Proportionate financial monitoring arrangements Q20: Do you agree that the existing Action Plan should be superseded by the Integrated Delivery Plan, Annual Report and Workstream Framework? In principle, PAVS supports the idea of replacing a static action plan with a more dynamic planning process that includes the production of an annual Integrated Delivery Plan (developed jointly by Third Sector Infrastructure partners); an Annual Report on the Voluntary Sector Scheme and structured reports from the TSPC workstreams. PAVS Consultation Response – At a Glance Page 6