POSITION OPENING 7662 Chanute Street NE Moses Lake, WA 98837-3299 509.793.2008 FAX 509.762.6355 TDD 509.762.6335 TOLL FREE 1.877.745.1212 http://www.bigbend.edu hroffice@bigbend.edu #15-27 June 15, 2015 SYSTEMS ENGINEER NETWORK ADMINISTRATOR Full-time, exempt position for Big Bend Technology SALARY: $64,000-$70,000 depending on experience for a full-time, 12-month renewable contract (pro-rated for first year). BENEFITS: Big Bend Community College provides a robust benefits package. The benefits, programs, and services offered are a sizable amount of an employee’s overall compensation and an important factor in encouraging a healthy work-life balance at BBCC. Our package includes health, vision, and dental insurance for the employee and dependents; life, AD&D, and long-term disability insurance; participation in the SBCTC Retirement Plan; and generous leave benefits to include: 11 paid holidays, 24 vacation and 12 sick leave days per full contract year. START DATE: As soon as possible following interviews. DEADLINE FOR APPLICATION: Open until filled. First Review of Applications will begin July 8, 2015 at 12:00 noon. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so your prompt response is encouraged. BIG BEND COMMUNITY COLLEGE IS COMMITTED TO INCREASING ITS CULTURAL DIVERSITY AMONG PROFESSIONAL STAFF. WE STRONGLY ENCOURAGE MEMBERS OF PROTECTED GROUPS TO APPLY FOR THIS POSITION. Big Bend Community College is a rural community college located in the sunny, central part of Washington State and accredited by the Northwest Commission on Colleges and Universities. Big Bend Community College serves approximately 5,000 students annually, with an annualized FTE of approximately 2,100, in a 4,600-square-mile service district including 15 communities in Grant and Adams Counties and the Odessa School District in Lincoln County with on-site and online instruction. POSITION SUMMARY: Act as a senior-level computer systems and network programming technical resource. Administer all aspects of configuration and network systems programming on mission critical network devices, networks, network security and telephony. Design, plan, program, configure, install, and ensure functionality, security and stability of network devices; routers, firewalls, switches, VLANs, subnets, quality of service, IP telephony, Cisco Unified Communications Components, etc. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Troubleshoot network devices, applications and network connectivity problems and provide support on systems issues. Develop and recommend strategies for the implementation of new software and hardware technologies. Uses independent judgment in performing the majority of the job duties. Administers and maintains networks and network devices and proactively observes trends or problem areas that may need correction. Must stay current with technology trends, best practices and roadmaps. Provides technical assistance to ITS department staff and serves as a technical resource to various college technology users and groups. Works as a team with other technology engineers, technology professionals, project managers and college staff to collectively provide support to the organization. This position reports to the Director of Information Technology. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary essential duties and responsibilities include but will not be limited to the following: Develops, designs, configures, programs, deploys, implements and maintains the enterprise network systems with security, manageability, interoperability, scalability and reliability as the cornerstone to every project and service. Responsible for the management and maintenance of the enterprise voice and data network, voice mail system, VoIP telephony systems, wide-area network, local-area network and virtual networks and the infrastructure supporting those systems. Ensures secure local and remote access to enterprise computing systems and information. Monitors network(s), LAN, WAN, devices, device logs, etc. for utilization and availability. Analyzes and report information collected from monitoring systems for network security risks as well as network stability, quality of service, and usage. Defines future architecture views includes mapping business strategies to technology strategies, mapping business needs to the IT infrastructure, and recommending architectural and security standards. Serve as a subject matter expert advising, recommending, and defining technology solutions, capacity planning, implementation procedures, project scope, timelines, and improving systems performance. Reviews Information Technology policies and procedures. Deliver recommendations based on current and future needs, industry best practices and cyber security awareness. Manages multiple simultaneous complex enterprise technology projects. Plans resource allocation and develops work plans to meet milestones and timelines for highly visible and complex IT projects while minimizing impact and risk to the organization. Responds and resolves customer issues that are escalated for all enterprise systems and support other Information Technology staff, projects, issues and systems as challenges arise. Maintains service levels through systems security, stability, and integrity for the purpose of warranty and utility, adherence to industry and departmental standards while leveraging system capabilities. Trains college staff through traditional, one-on-one, team collaboration, information exchange, and responding to inquiry. Maintains cooperative working relationship with College staff, vendors, consultants, other organizations and the public. Retains proficiency on relevant technologies, awareness of security threats, industry trends, and best practices through training, research and collaboration. OTHER WORK RESPONSIBILITIES: Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise. Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of MSDS, equipment, infection control, fire, disaster, safe lifting and body mechanics. Ensures compliance with college policies and procedures and state and federal regulations. Conduct self in a professional manner and ensures the interaction with team members and other support groups is conducted in a courteous and efficient manner conducive to the college’s values. Perform related duties and responsibilities as may be required. MINIMUM QUALIFICATIONS: Bachelor’s degree in Information Technology or related field from a regionally accredited institution. An equivalent combination of education and experience may substitute for the degree. Three years’ or more experience working in Information Technology. Previous experience as a senior-level or subject matter expert in information technology. The ability to demonstrate thorough knowledge, understanding, and practical experience in Cisco networking; IP, routing, firewalls, switches, VLANs, subnets, quality of service, IP telephony, Cisco Unified Communications Components etc. Cisco CCNA certification. Familiarity with industry terminology, best practices, project management, systems analysis and ITIL. DESIRABLE QUALIFICATIONS: Familiarity and experience with SQL, Microsoft Server, SAN/NAS, backup and recovery. CCNP and/or CCIE certification. Previous experience working in education, preferably higher education. Previous experience working in a multi-cultural environment. PHYSICAL REQUIREMENTS: Ability to stand and sit as needed. Frequent use of computer and exposure to terminal screens in performing work assignments. Frequent need for oral and auditory communications. Occasionally kneel, stoop, crouch, crawl, reach, and lift up to 50 lbs., unassisted. APPLICATION PROCEDURE: In order to be considered, all applicants must submit all of the following application materials: Completed and signed BBCC employment application form. Cover letter that specifically addresses how the candidate meets minimum and desirable qualifications. Current resume. Copies of transcripts from all degree-granting institutions – degree must be verified on transcript copies (upon contract, official transcripts will need to be submitted). Reference page including 3-5 professional references. Incomplete application packets will not be forwarded to the Screening Committee for consideration. Application materials must be picked up from BBCC Human Resources Office or downloaded from our web site (*see instructions below). All application materials must be received in the College Human Resources Office. Application materials can be faxed or e-mailed to the Human Resources Office if followed up by the hard copy in the mail. All application materials become the property of BBCC and will not be returned or photocopied. The BBCC Employment Application and Information for Federal and State Reporting Purposes Form may be downloaded from the BBCC website www.bigbend.edu. All other required application materials may be mailed, faxed or e-mailed to the BBCC Human Resources Office. There is also an Information for Federal and State Reporting Purposes Form online that you can voluntarily complete and turn in. For further information, contact the BBCC Human Resources Office, Building 1400, and 7662 Chanute Street NE, Moses Lake, WA 98837-3299, 509.793.2008 or e-mail: hroffice@bigbend.edu. Office hours: 7:30 a.m. to 5:00 p.m., Monday through Thursday and 7:30 a.m. to 2:30 p.m. on Friday. SPECIAL NOTES: Big Bend Community College hires only United States citizens and aliens lawfully authorized to work in the United States, and, if hired, requires written proof and verification of legal work status. Big Bend Community College provides a drug free, healthful, safe and secure work environment in compliance with the Federal Drug Free Workplace Act of 1988. Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible when the need is identified in advance. Big Bend Community College does not discriminate on the basis of race, creed, color, religion, national origin, age, sex, marital status, pregnancy, pregnancy status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with a disability, genetic information, or any other legally protected classification. The following person has been designated to handle inquiries regarding employment non-discrimination policies: Kim Garza, Vice President of Human Resources and Labor/Affirmative Action Officer/Title IX Coordinator, Big Bend Community College, Human Resource Office, 7662 Chanute St NE, Moses Lake, WA 98837, 509.793.2010. Big Bend Community College is a smoke free agency in accordance with state law. Employment is contingent upon favorable background check.