August 20, 2013 (12:30 PM – 5:15 PM) Savannah Riverfront Marriott 100 General McIntosh Boulevard Savannah, Georgia 31401 Tentative Agenda Tuesday, August 20, 2013, Savannah, Georgia 12:30 p.m. - 1:00 p.m. Registration 1:00 p.m. – 1:15 p.m. Welcome & Introduction – Vi Naylor 1:15 p.m. - 2:15 p.m. Reducing Readmissions: All teach, all learn Patient Education Panel discussion – what’s working / what’s not – Discharge education throughout stay Red flags for patients self-management: tools & resources Motivational Interviewing: the process and teach back Discharge instructions: “I am at home, now what?” Hospital representatives: Naphtali Edge Dir. of Transition Management Company: Emory Healthcare Mary Pizzino, Executive Director, Informatics and Quality Data Management Susie Payne, Resource Management Director Clearview Regional Medical Center 2:15 p.m. - 3:15 p.m. Medication Management – The Plan Vicky Agramonte, RN, MSN Project Manager Healthcare Quality Improvement Program Island Peer Review Organization, Inc. (IPRO) 3:15 a.m. - 3:30 p.m. 3:30 p.m. - 4:30 p.m. Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Break Follow-up: What’s working / what’s not Pending tests Appointments Post hospital stay calls Communication with provider / next level of care Hospital representative panel discussion Hospital representatives: Naphtali Edge Dir. of Transition Management 4:30 p.m. - 5:00 p.m. 5:00 p.m. - 5:15 p.m. 5:15 p.m. Company: Emory Healthcare Mary Pizzino, Executive Director, Informatics and Quality Data Management Susie Payne, Resource Management Director Clearview Regional Medical Center Ensuring resources: Community Healthcare Connection Savannah Community Healthcare Connection Jennifer Hodge, Alliant|GMCF Rhonda Jones from East Georgia Medical Center and Dee Dee Seagraves Next steps Adjourn Tuesday, August 27, 2013 (8:30 AM – 1:15 PM) Marriott Century Center (Emory Area / I-85 at Clairmont Road Exit #91) Atlanta, Georgia Reducing Readmissions: All Teach, All Learn 8:30 a.m. – 9:00 a.m. Registration 9:00 a.m. – 9:15 a.m. Introduction/Welcome – Vi Naylor 9:16 a.m. - 10:15 a.m. Reducing Readmissions: All teach, all learn Patient Education Panel discussion – what’s working / what’s not – Discharge education throughout stay Red flags for patients self-management: tools & resources Motivational Interviewing: the process and teach back Discharge instructions: “I am at home, now what?” Hospital representatives: Dr. Nicole Franks Emory Healthcare, Susie Payne, Resource Management Director Clearview Regional Medical Center Susan Troccia Director, Coordinated Care Gwinnett Medical Center 10:15 a.m. - 11:15 a.m. Medication Management – The Plan Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Vicky Agramonte, RN, MSN Project Manager Healthcare Quality Improvement Program Island Peer Review Organization, Inc. (IPRO) Kristine Gleason, MPH, RPh Clinical Quality Leader Northwestern Memorial Hospital 11:15 a.m. -11:30 a.m. 11:30 a.m. -12:30 p.m. Break Follow-up: What’s working / what’s not Pending tests Appointments Post hospital stay calls Communication with provider / next level of care Hospital representative panel discussion (Continued): Dr. Nicole Franks, Emory Health System Selena Baskins, Northridge Medical Center Susie Payne, Resource Management Director Clearview Regional Medical Center Susan Troccia, Director, Coordinated Care Gwinnett Medical Center 12:30 p.m. – 1:00 p.m. Ensuring resources: Community Healthcare Connection Atlanta Regional Commission: Community-based Care Transition Program – Mary Bloomberg & Cyndi Burke, ARC Care Transitions Coordinator 1:00 p.m. – 1:15 p.m. Next steps 1:15 p.m. Adjourn