Muller Martini Marketing AG Press Release Date No. Number of characters Contact MMServices 09.10.2013 PI 1768 6268 Muller Martini Marketing AG Untere Brühlstrasse 13, 4800 Zofingen, Switzerland Tel. +41 (0)62 745 45 75, Fax +41 (0)62 751 55 50 info@mullermartini.com, www.mullermartini.com Optimizes Production Systems Investment Security in the Mailroom The question of “servicing” is gaining importance in the graphic arts industry. With its MMServices portfolio, Muller Martini ensures that printing and publishing companies can improve and secure in the future their mailroom's profitability. It is difficult to predict what expectations readers will have of newspapers in the future. When newspaper producers invest, they need a solution that gives them a current competitive edge and ensures profitability. Yet the solution also needs to be flexibly adaptable in the future to a changing environment. That does not always necessitate a new investment. “It’s also worth asking how existing equipment can be optimized by means of expansions, updates and upgrades and kept in operation for longer,” says Felix Stirnimann, Member of Muller Martini Corporate Management. That’s why newspaper producers should have their machinery checked yearly for improvement potential.” Extending the Economic Life-Cycle of Equipment Workflows in the mailroom are increasingly complex owing to the trend towards more detailed zoning and higher insert numbers, while production windows are shorter than ever before. “Nobody can afford machine breakdowns or even a total system failure any more given the tight deadlines,” says Stirnimann. Problems that can lead to defective products or costly equipment failures need to be detected early and rectified in time. An appropriate investment protection program ensures that existing equipment maintains a high level of productivity over the maximum period of time or, in the case of a drop in performance, is brought back up to optimum production levels as quickly as possible. With its MMServices program (see box), Muller Martini offers an extensive life cycle management program that ensures equipment remains cost-effective and increases its economic life-cycle by means of manageable investments. Operating costs are optimized and profitability is increased. 1/3 Muller Martini Marketing AG Modular Design Provides Investment Security Systems from Muller Martini have a modular design, which means they can be extended or expanded in the future to suit changing requirements. In order to increase the efficiency of existing mailroom equipment, a ProLiner inserting system from Muller Martini, for instance, can be extended later by a CoLiner pre-gathering system or supplemented with a ValueLiner card gluer in order to expand the service range of the printing company and tap into new sources of revenue. Investments in Servicing Pay Off During a standardized inspection, a certified service technician from Muller Martini checks all aspects of the customer’s equipment with regard to safety, quality and performance, as well as all machine functions. The resulting inspection report provides information about the overall condition of the equipment as well as details about all of the components inspected. Individual recommendations are then made by Muller Martini on the basis of the report for the optimal continued operation and maintenance of the machine. “At a relatively low cost, an inspection shows how to get the most out of production,” emphasizes Stirnimann. The objective is not only to prevent or rectify faults, but also to increase a company’s ability to compete and enter new markets by means of updates and upgrades. “It’s worth regularly investing in servicing,” says Stirnimann. “It optimizes operating costs, allowing for a return on investment over many years.” Box Services – Get Fit for More Profitability The global MMServices portfolio ensures productivity, quality and added value. It increases profitability, extends the economic life-cycle of machinery and provides reliable investment protection for mailroom equipment. MM MM Startup: Experienced project managers plan and direct new investments such as the restructuring or expansion of machinery. They organize complete, customized machine relocations and ensure rapid commissioning and the high level of process reliability of the equipment. MM Repair: Qualified service technicians are on hand quickly to provide expert assistance, since even the best equipment can fail occasionally. Original spare parts and wear parts from a Muller Martini factory or the local service center ensure uninterrupted, high-quality production. MM Remote:In the event of a fault, customers can choose whether to call their service team, 24/7 telephone support, or make use of remote online analyses with interactive support from experienced specialists. Or they can use a combination of these for immediate troubleshooting with the relevant spare parts and wear parts. That reduces failure costs and increases the availability of the equipment. MM Uptodate: Regular upgrades, updates and relevant retrofits ensure the high degree of stability of production and the extended economic life-cycle of the equipment, so that it continues to operate efficiently for many years. Retrofitting with stateof-the-art technologies reduces operating costs and increases the value of the equipment. Equipment-specific expansions enable adapting to changing Muller Martini Marketing AG markets without high investment costs so that new business ideas can be implemented. MM Inspect: The preventive inspection service involving comprehensive analyses and extensive function controls reveals the condition of equipment as well as its optimization potential in terms of production reliability, productivity and production options. That enables an individual investment protection program (life cycle management) to be developed for the customer system. MM Improve: During thorough training at the customer’s site or at Muller Martini, experienced specialists impart comprehensive expertise as well as numerous tips and tricks and advise customers on how to increase efficiency in production. The handson knowledge conveyed is actively acquired through workshops and programs for increasing efficiency. MM Select: Thanks to customized service and inspection contracts, customers benefit from Muller Martini’s extensive expertise. Regular inspections ensure the high level of reliability and availability of the equipment. Precise planning of the inspections also prevents production interruptions and enables costs to be calculated in advance. Image Caption PI 1768 MM Services.jpg The MMServices portfolio from Muller Martini comprising seven modules increases the economic life-cycle PI 1768 MM Inspect.jpg A certified service technician checks all aspects of mailroom equipment with regard to safety, quality and performance, as well as all machine functions as part of MMServices. Muller Martini Marketing AG Documentation/Information Untere Brühlstrasse 13 4800 Zofingen Switzerland www.mullermartini.com