Job Description 1. JOB DETAILS Job title: Respiratory Therapy Assistant Accountable to: Locality General Manager Location: Kendal 2. JOB SUMMARY All staff are expected to work to the Trust Values: • We act with kindness - We never forget we are here for our patients. • We are ambitious - We never stop improving. • We are fair - We strive to bring about social equity. • We show spirit - We are energetic, resourceful and determined Be a key member of the highly specialised multi-disciplinary Community Respiratory Team, working collaboratively with other team members across the South Lakes Health Community. To assist the team in the assessment, treatment, evaluation, future planning and monitoring of patient needs, providing direct health and social care, treatment and therapy to promote independent living for patients with all levels of severity of respiratory disease. To assist the Community Respiratory Team with day to day administrative work To be responsible for the administrative duties relating to the organising, running and patient communication aspects of the pulmonary rehabilitation programme. Undertake a variety of skills and tasks, for example: facilitating patients with their pulmonary rehabilitation physical exercises, relaxation, and promoting disease education which may include health promotion &, smoking cessation advice and support. Where relevant, providing day-to-day management of a group of patients in their own homes. To take responsibility for own actions, provide regular feedback to the team and complete patient records to assist with care planning. To maintain knowledge, skills, abilities and attitudes necessary to deliver an evidenced based service that is responsive to the changing needs of the locality population and the service. 3. ROLE OF DEPARTMENT The Community Respiratory Team, in partnership with other disciplines, agencies, patients and carers, provides a high quality acute and rehabilitative respiratory intermediate care service that enhances the patient experience within a governance framework. This Respiratory Team also triages respiratory related referrals to secondary care, assessing and advising on the management of these patients as well as facilitating the attainment of high respiratory clinical standards within the general practice team. 4. ORGANISATIONAL CHART Locality General Manager Clinical Services Manager Clinical Lead for Respiratory service Respiratory Nurse Specialists Specialist Respiratory Occupational Therapist Respiratory Nurse Specialists Team Secretary Specialist Respiratory Physiotherapist Respiratory Therapy Assistant 5. KEY WORKING RELATIONSHIPS Community respiratory service and other staff / services within the organisation Patients and their representatives 6. DUTIES AND RESPONSIBILITIES OF THE POST Accountability / Freedom to act Be directly responsible to the clinical specialists of the Community Respiratory Team; the Physiotherapy staff will often be the first point of contact however all the Community Respiratory Team clinicians will have responsibility to indirectly supervise. Work within the national standards and professional codes of conduct for Therapy Assistants and work under clinical supervision within a range of community settings and patients’ homes. CLINICAL PRACTICE Work within your own competency to support from clinicians in a range of settings in the community, at times without direct supervision and managing own standards of practice. Take responsibility for the organisation of, and to assist the respiratory physiotherapy staff in the running of the pulmonary rehabilitation programmes, providing continuity for patients during the whole programme. Regularly monitor and reassess patients’ progress and report back any changes to the clinical case holder, recognising when patients have reached the desired goals or have additional needs requiring reassessment by the qualified respiratory staff. Under their guidance and supervision, assist the clinical specialists in developing, organising, coordinating and delivering an evidenced based pulmonary rehabilitation programme. To support staff to when required with patients activities of daily living (ADL), group education sessions, and other elements of the service that seek to promote rehabilitation and the independence of patients with respiratory disease. Work in an encouraging, motivating and enabling way, to facilitate the independence of patients with respiratory disease according to agreed rehabilitation plans. During the exercise programmes assist the clinician in motivating patients and encourage participation in activities. To assist the Community Respiratory Team with assessments, individual treatments and health promotion activities in various community settings including patients’ homes. In accordance with trusts infection control policy be responsible for the maintenance of equipment hygiene Actively promote awareness of the importance of exercise and participation in physical activities. Promote healthy lifestyles, especially smoking cessation; and be willing to undertake training to be a stop smoking advisor. Remind patients to take their prescribed medication within Cumbria PCT practice guidelines and guidance from respiratory team clinicians. Maintain a high level of personal skill, practical knowledge, qualifications and clinical competence to enable safe working practice. Maintain accurate and legible patient records and use the IT systems to enter data as required by the Community Respiratory Service and Cumbria PCT. To develop effective working relationships and ensure effective communication with patients, carers, the MDT, other staff and outside agencies, maintaining confidentiality at all times and resulting in effective, co-ordinated care for clients. Contribute to management supervision. Assist in the development of protocols and risk assessments. Participate in the development and expansion of the Community Respiratory Service. EDUCATOR: Discuss with patients issues relevant to their health and social care needs based on health promotion and good social care practice. Assist in the development and delivery of training packages to a range of staff in the wider health and social care community. RESEARCH / AUDIT ROLE: To incorporate nationally agreed standards and guidelines into clinical practice. To participate in clinical audit of the service on a regular basis so that patient care is continuously reviewed and improved and ensuring that documentation and record keeping is comprehensively maintained. PROFESSIONAL ROLE: In order to help maintain and develop knowledge and skills, to participate in an annual KSF professional development review which includes discussion around own professional development plan. To take responsibility for ones own continuing professional development according to the agreed professional development plan. Maintain a development portfolio. Following attendance at study days / conferences, to consolidate own learning and to share this with other members of the Community Respiratory Team by providing feedback at Team meetings. Incorporate new and established evidence into practice as instructed by a clinical specialist member of the Community Respiratory Team. Access relevant professional clinical supervision to maintain own clinical practice. Provide support and advice to other staff based within the community acting within own clinical competency. Assist in the supervision of any students on placement. Contribute to the induction of all new staff. Share responsibility for cost effective use of budgetary resources. Ensure a safe environment for patients, relatives and staff, whilst maintaining a working knowledge of the appropriate health and safety policies. Also report all hazards to senior clinicians and Community Respiratory Service Manager and take remedial action where appropriate. To ensure that all complaints, untoward incidents, accidents and areas of clinical risk are identified and reported in accordance with Trust policies and procedures. To be aware of and work within the policies of Cumbria PCT and to carry out such duties as may be required and that are consistent with the responsibility of this banding. The main policies that relate to this post are: Equal opportunities and Diversity Awareness Fire Smoking Health and Safety / Risk Assessment Manual handling Security and Personal Safety CPR Data protection Vulnerable persons / Adult Protection To promote equal opportunities for staff and clients in accordance with Cumbria PCT policies to ensure that no person receives less favourable treatment than another on the grounds of age, sex, marital status, race, religion, colour, creed, nationality, ethnic or sexual orientation. COMMUNICATION Maintain accurate and timely case notes to trust and professional standards. Provide and receive written and verbal information regarding a patients’ condition and abilities. Use skills to ensure patients and carers understand the intervention or plan and gain informed consent. This may include patients who will have difficulties in understanding or communicating, e.g. patients who may be deaf, blind, or be unable to accept diagnosis or presenting condition. Be able to communicate sensitive information where agreement and cooperation is required e.g. discussion and advice to medical staff, other health professionals and social services regarding the management of patients within the service. Ensure effective communication with patients, carers, other members of the Community Respiratory Team, other primary care staff and outside agencies, maintaining confidentiality at all times. Attend and contribute to all relevant meetings. FINANCIAL AND PHYSICAL RESOURCES Identify the need for new and replacement stock and advise the MDT and Community Respiratory Service Manager. Be responsible for the safe use of equipment by self and others. HUMAN RESOURCES Demonstrate and teach own skills to Health Care Assistants working in the community, where appropriate. Participate in PDR. Ensure all serious and untoward incidents and major risks are notified through the appropriate reporting mechanisms. Ensure systems which support appropriate response to untoward incidents and risk are followed within the programme. INFORMATION RESOURCES Provide information to other disciplines and organisations, as required. Liaising with clinical and non clinical staff across Cumbria PCT Assist with the development of service information, assessment tools and packages. Maintain own appropriate statistical returns, including computerised data. PHYSICAL, MENTAL AND EMOTIONAL EFFORT REQUIRED Driving for short to medium distances daily. Potential exposure to adverse weather conditions in rural areas. Use of a keyboard and VDU screen, daily. Transfer of medium to heavy loads e.g. Oxygen cylinders, Pulmonary Rehabilitation and other equipment and supplies, daily. Comply with the Trusts Manual Handling policy and exhibit high levels of manual handling skills when carrying out assessments and treatments, with moderate effort throughout the day. This will involve mobilising bariatric patients. High physical effort required working on the pulmonary rehabilitation programme and in the community demonstrating exercises and motivating throughout each day. Some physical co ordination and dexterity required. Delivering treatments to patients using persuasion, empathy and well developed non verbal skills to overcome barriers to understanding, or behaviours relating to depression/ anxiety/ disabilities. On occasions, dealing with highly distressed patients and carers. Maintaining flexibility of working patterns to accommodate changing presentations of patients. Exposure to bodily fluid on a daily basis .i.e. sputum, saliva, vomit, faeces and urine. Potential risk of exposure to substances, organisms, or parasites, that may damage health. To be able to operate as a lone worker in the community setting. 7. WORK SETTING AND REVIEW 8. INDIVIDUAL RESPONSIBILITIES The post holder is expected to adhere to Trust policies and procedures and relevant legislation including the requirements of the any professional bodies attend mandatory training as identified by the Trust adhere to Trust infection prevention policies, procedures, audits in line with the Health Act 2006, to actively reduce Health Care Associated Infections 9. CONFIDENTIALITY The post holder must maintain the confidentiality of information about patients’ staff and Trust business in accordance with the Data Protection Act 1998 and Caldicott principles. 10. HEALTH AND SAFETY Employees must be aware of the responsibilities placed upon them under the Health & Safety at work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. 11. RISK MANAGEMENT All staff have a responsibility to report all clinical and non-clinical accidents, incidents or near-misses promptly and when requested to co-operate with any investigations undertaken. 12. EQUALITY AND DIVERSITY All employees of the Trust have responsibility to: Act in ways that support equality and value diversity. Treat everyone with whom they come into contact with dignity and respect. Act in ways that are in accordance with Trust’s Single Equality Scheme, Equality and Diversity policy, and Dignity in the Workplace policy. 13. SAFEGUARDING All employees have a duty for safeguarding and promoting the welfare of children and adults at risk. Staff must be familiar with the trusts Safeguarding Policy and the process for raising concerns about the welfare of anyone with whom they have contact. Staff must also ensure they receive the appropriate level of safeguarding children and adult training depending on their role in the Trust. Staff are expected to access supervision and support from their line managers and/or the locality based safeguarding team when managing complex cases where applicable to their role. 14. INFORMATION GOVERNANCE The post holder must keep up to date with the requirements of information governance; undertake mandatory training and follow Trust policies and procedures to ensure that trust information is dealt with legally, securely, efficiently and effectively. It is important that the post holder processes personal identifiable information only in accordance with the Trust Data Protection Act notification to the Information Commissioner. The post holder must check with the Data Protection Officer before creating new systems to process person identifiable information to ensure that this is carried out within the scope of the Data Protection Act 1998 notification. The post holder must manage the records they create or hold during the course of their employment with the Trust in an appropriate way, making the records available for sharing in a controlled manner subject to statutory requirements and agreed security and confidentiality policies, procedures and guidelines e.g. Data Protection Act 1998, Freedom of Information Act 2000, Caldicott Guidelines NHS Confidentiality Code of Conduct 2003, and professional codes of conduct on confidentiality. The post holder must maintain the confidentiality of information about service user staff and organisational business in accordance with the Data Protection Act 1998 and Caldicott principles. It is likely that the post holder will be in contact at some time with a form of information system, and therefore are responsible for implementing and maintaining data quality. The post holder, when making entries into records, must ensure that these are legible and attributable and that the record keeping is contemporaneous. It is essential that information recorded within records either on paper, in an electronic format or both paper and electronic is accurate, complete and relevant. 15. JOB DESCRIPTION AGREEMENT Post holder’s signature ……………………………………….. Date ……………………………………….. Line Manager’s signature ……………………………………….. Date ……………………………………….. PERSON SPECIFICATION POST TITLE: Respiratory Therapy Assistant Factor Qualifications Essential Have undertaken a recognised health related- exercise qualification (to NVQ level 3 or equivalent), or willingness to undertake health-related exercise training. Desirable O Level / GCSE English & Maths / Administrative / secretarial related qualification (or equivalent) Have undertaken training relating to respiratory or chronic disease management, or shows a willingness and competency to undertake respiratory disease training required to support this role. Evidence of current continuing professional development. Care Certificate or the willingness and ability to undertake (applicable for all non-registered support workers that provide health care) Knowledge/Experienc e Demonstrable experience of working in a health care or customer service setting that has required the use of good communication and people skills Experience of administrative responsibilities Experience of working in a team environment Experience of working in a role where a degree of organisation, autonomy and responsibility has been required Experience of working with people in rehabilitation / enabling setting. Proven experience as a band 2 or 3 Support Worker, Therapy Assistant, Technical Instructor or equivalent. Knowledge of audit processes. Experience of using leadership qualities in a positive and successful way. Knowledge / Understanding of physical, social and psychological difficulties people with chronic health problems may experience. Skills and Aptitudes Excellent written, verbal and nonverbal communication skills. Excellent Interpersonal skills. Ability to use own initiative and work independently, whilst working within a competency framework and team environment. An understanding of and commitment to equal opportunities issues both within the workplace and the community in general. Ability to develop and implement initiatives and changes, contributing to service development in liaison with the team. Ability to organise own workload and work to deadlines. Good administrative skills and competent use of Microsoft suit. Car driver – current UK driving licence and access to own vehicle. Personal Circumstances We are seeking a compassionate / empathetic / understanding individual who demonstrates a positive, kind and supportive attitude towards this client group and their carers. Basic knowledge of common respiratory / chronic health conditions. The successful candidate would be committed to long term development within this post of therapy assistant working within our respiratory service, and demonstrate an enthusiasm for this post. Conscientious, honest and reliable, demonstrating a flexible and mature attitude. Motivated to develop their knowledge and skills related to the post of respiratory therapy assistant, and willing to undertake additional responsibilities and training as opportunity arises or service development requires. Motivated to contribute towards and support the development of the respiratory service and pulmonary rehabilitation programme. A commitment to the provision of anti-discriminatory and antioppressive practice. A commitment to safeguarding and promoting the welfare of vulnerable adults. Demonstrate the ability to manage and prioritise own workload. Other requirements To have the ability to complete tasks that may involve bending, kneeling or frequent repetitive activities often in confined restricted places. Act in ways that support equality and value diversity To be able to travel to different parts of South Cumbria independent of public transport PERSON SPECIFICATION AGREEMENT Post holder ……………………………………….. Date ……………………………………….. Line Manager ……………………………………….. Date ………………………………………..