Administrative and Service Excellence Awards Service Excellence: Awarded to staff members in both administrative and clinical roles who have consistently provided extraordinary service and exhibited an unwavering commitment to the standards NMFF espouses. Martin Edison, Lake Forest Regional Practice Denise Little, Surgery Nancy Boughey, Pulmonary Medicine Administrative Innovation: Awarded to a manager or staff member who has improved the overall experience for Foundation patients or employees by developing or promoting an innovative service approach, clinical support function or business solution. Mike Malcolm, Medicine Rayan Venkatesh, Compliance Eric Strand, Information Services Administrative Collaboration: Awarded to a member of the management team who has demonstrated exceptional service to the organization through effective demonstrations of cross-departmental problemsolving, interventions, and/or development of new solutions or approaches. Nicole Buikema, Surgery Administrative Leadership: Awarded to a member of the management team who has demonstrated outstanding administrative leadership of a new or existing program, or a long term commitment to accepting and excelling at new leadership assignments. Sandra Kozlowski, Dermatology Physician Clinical Excellence Awards Community Service: Awarded to a physician who has performed notable clinical activities outside of his/her routine responsibilities at Northwestern, caring for under-served populations, either in the local community or on a national or international basis. Ashti Doobay-Persaud, MD, Hospital Medicine Erica Marsh, MD, Obstetrics and Gynecology, Reproductive Endocrinology and Infertility Clinical Innovation: Awarded to a physician who has improved the quality of care of his/her patients or service delivery by developing or promoting innovative clinical practices, techniques, or new technology. Surendra Basti, MD, Ophthalmology Frank Miller, MD, Radiology Clinical Collaboration: Awarded to a physician who has demonstrated outstanding responsiveness to colleagues, particularly as it relates to access, communication, and overall citizenship in patient care activities. Jonathan Cotliar, MD, Dermatology Colin Gillespie, MD, Pulmonary and Critical Care Medicine/Thoracic Surgery Clinical Leadership: Awarded to a physician who has demonstrated outstanding clinical leadership of a new or existing program. Albert Lin, MD, Medicine, Cardiology Nancy Sassower, MD, Chicago Lakeshore Medical Associates