NIS-Change Impact Analysis Manager (Columbus, Ohio) #915776
Introduction
Purpose: The Change Impact Analysis Manager will lead efforts to identify specific end-user changes and
establish change plans across a portfolio of IT projects planned over the next 24 months to establish
separate IT infrastructure and applications for Columbia Pipeline Group (CPG). NiSource has announced
their intent to spin off CPG in mid-2015. A full time NiSource change management team will be
established to support the successful deployment of over 500 applications to employees. The
development of customized change plans will drive successful adoption of technologies while minimizing
business disruption.
The incumbent will partner with other members of the change team and provide leadership to external
consultants and collaborate with Application Project Managers to identify change impacts and design
change solutions.
Responsibilities
Key outcomes for success include:
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Accurate and thorough identification of change impacts by end user population for specific
applications and deployments.
Strong collaboration with Application Project Managers and the broader Training, Change
Network and Communications team.
Specific change management plans to provide stakeholders with what information and action is
pertinent for them.
Employees understand what to expect and what specific actions they need to take in specific
timeframes throughout the transition.
Key Responsibilities:
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Lead the design and implementation of identifying end user impacts forchanges to business
processes, systems and technology interfaces for all stakeholder audiences across a broad
portfolio of IT projects.
Identify potential people risks and anticipated points of resistance based on degree of change,
and develop specific plans to mitigate or address the concerns.
Develop detailed change management plans for each application and deployment that
addresses specific stakeholder audience impacts and degree of change.
Work with functional application teams and the broader change management team to scope
training and communication requirements to support change management plans.
Build and manage against an approved workplan, meeting critical deadlines in a fast-paced,
complex project team environment.
Work with other team members to develop and deliver change management plans and activities,
leveraging existing Organizational Change Management (OCM) methodology and tools.
Provide leadership to supporting consulting team and models strong collaboration across the
broader change management and technical teams.
Selection Criteria
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Bachelor's degree
Minimum of 5+ years experience in a role demonstrating solid technical change management
experience
Strong analytic and decision making abilities
Familiarity with the stages and associated change management actions of an IT project
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Experience working in a project-based, complex change management and/or organization
development environment.
Ability to work in a fast-paced environment with tight deadlines
Must be self-directed, with ability to work both independently and collaboratively
Must be flexible and able to adapt quickly to change
Strong written and verbal communication skills, as well as excellent organizational, time
management, and follow-through skills
Ability to prioritize and manage multiple, simultaneous ¿ and at times, competing priorities and
deliverables
Demonstrated group facilitation skills; Ability to influence others and move toward a common
vision or goal
Ability to comprehend, break-down and explain complex business concepts and/or processes
Strong skills with PowerPoint, Excel, Word; Exposure to Visio, SharePoint and MS Project
Demonstrated project management skills
NiSource Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others' perspectives/convictions,
engaging others' opinions, creating a safe environment where people, ideas, and opinions are valued
within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by
valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive
work environment.
How To Apply
For immediate consideration, please apply on-line at www.nisource.jobs on or before April 23rd, 2015!
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all
employees and applicants for employment without regard to race, color, religion, national origin or
ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity,
genetic information, or any protected group status as defined by law. Each employee is expected to
abide by this principle