Are you the person that monitors the virtual server or virtual desktop infrastructure? If so, which one?
Yes, I’m in charge of the virtual servers or virtual desktop infrastructure …
We have a saying around here that we solve problems and resolve pain. If you don’t have any pain, there’s probably no reason to speak. If you have two minutes, I can tell you about the
products we have and the problems we solve at it pertains to the virtual server/desktop environment. If at the end of the two minutes, you don’t have any interest; I’ll respect your decision, and continue my efforts elsewhere. Sound fair?
Ok I’ll give you two minutes…
We have a product that is focused on solving problems with virtual servers/virtual desktop infrastructure.
With respect to virtual servers:
The Product We Have
1.
Gives an administrator deep visibility in to the full virtual stack; hypervisor, virtual machine OS, and application residing on the VM
2.
From one central console monitor all other aspects of the environment that may impact the performance of the applications within the virtual environment; such as networks, databases, storage, etc
3.
Without programming allows an administrator to customize thresholds, alerts and fix actions such that when an threshold is breached and an alert is triggered a preprogrammed fix action can also kick off to stop or start an application or process, reboot a server, etc.
The Problem We Solve
1.
simplifying monitoring by providing one product that monitors the virtual server infrastructure, applications and surrounding infrastructure and
2.
Allowing proactive monitoring to avoid downtime.
Is this of any interest? If so, pain qualification questions…

With respect to XenApp and XenDesktop environments:
The Product We Have
1.
Monitors from one console and product--not only user session data - both current and historical – but surrounding infrastructure which many times causes the problems such as SQL Database, windows infrastructure, network elements, etc
2.
Without programming allows an administrator to customize thresholds, alerts and fix actions such that when an threshold is breached and an alert is triggered a preprogrammed fix action can also kick off to stop or start an application or process, reboot a server, etc
The Problem We Solve:
1.
Reducing time to determining root cause and remediation of performance issues
2.
Avoiding user complaints by being proactive in monitoring with customized remediation actions.
Do you have any interest in discussing further?
1.
What are you experiencing that is causing pain?
2.
How does this impact your business?
3.
How long has this been going on?
4.
What have you done to resolve the issue?
5.
Why must it be resolved now? And, what happens if you don’t?
Solution:
6.
Have you determined the criteria for selecting a product? Or what are you looking for in a solution?
Do they have the ability to purchase?
7.
Can we run through the price of our solution and your inventory so we can establish how much this will cost?