Human Resources Manager (Recruitment #1502-02) OPENS: February 27, 2015. Recruitment will remain open until sufficient applications from qualified candidates are received. Initial Application Review will be done for all applications received by Friday, March 13, 2015 at 5:00 PM CRESA – 710 W 13th St, Vancouver, WA 98660 FAX (360) 694-1954 Office (360) 737-1911 CRESA IS AN EQUAL OPPORTUNITY EMPLOYER JOB DESCRIPTION: CRESA is seeking qualified applicants for the position of Human Resources Manager. The Human Resources Manager is responsible for the overall administration, coordination and evaluation of the agency’s human resources function. Human resources include employee and performance management; labor relations and collective bargaining; recruitment and selection; classification, compensation, and benefits administration; human resources training; employee recognition and safety programs; and oversight of quality assurance and accreditation programs and staff. Building strong professional relationships and ongoing trust with CRESA employees, supervisors, managers, and job seekers is critical to overall program success. Key responsibilities include program and personnel management; policy and procedure review, development and implementation; and quality assurance / improvement. The HR Manager functions with a high level of responsibility and works collaboratively with other management personnel to provide subject matter expertise, advice and service on complex personnel assignments and issues. This position participates on the management team and work under general direction of the Administrative Services Manager. This position is “at will” and serves at the pleasure of the appointing authority; employment may be terminated at any time for any reason without cause or notice. ESSENTIAL JOB FUNCTIONS: The incumbent must be able to perform the essential functions of the job with or without reasonable accommodation: Develop, implement and manage human resources programs, policies, goals and objectives. Identify and implement LEAN processes and efficiencies for human resources processes. Manage quality assurance and accreditation personnel and programs. Perform the full range of personnel management duties including hiring, training, performance management, evaluation, and corrective action. Work with managers on labor relations, performance management, corrective action and disciplinary issues. Administer the labor contract administration and labor relations. Serve as lead negotiator for collective bargaining and participate on labor / management committees. Coordinate grievances and resolutions and other employment claims at the pre-litigation stage. Work closely with agency’s risk and liability insurance provider on critical personnel issues. Advise managers and employees about personnel requirements, employment laws, policies and practices. Assist in or conduct management reviews, investigations and research, including developing and reviewing proposed training, performance improvement and corrective actions. Conduct and administer recruitment processes and new employee orientation. Develop and administer compensation and classification program. Write job descriptions, conduct salary and classification studies, analyze compensation, and monitor performance evaluation programs. Conduct and write classification reviews. Develop, recommend and implement personnel policies and procedures. Respond to inquiries and surveys about agency personnel programs, policies and practices. Manage employee leave and assistance programs, including attendance review, leaves of absence, workers compensation, ADA accommodations, critical incidents and employee assistance resources. Serve as a liaison between the benefits department and agency staff. Implement and report on agency EEO and diversity plans and initiatives. Administer unemployment and workers compensation claims, hearings and documentation. Maintain human resources files, records and reports. Page 1 of 9 Develop and present or facilitate human resources training programs. Serve on safety and employee recognition committees. Analyze legislation and regulations to determine effect on personnel programs and services. Perform other duties as required and assigned. SALARY RANGE: $5,362 – $7,576 per month. Note: It is CRESA’s practice to begin new hires within the lower to middle part of the salary range. Starting salary to be determined by hiring manager based on knowledge, skills and abilities directly relevant to this position. MINIMUM JOB QUALIFICATIONS: Any equivalent combination of education and experience that provides the knowledge, skills and ability required to successfully perform the job will be considered. A typical way to obtain the knowledge and abilities would be: Bachelor’s degree in human resources, organizational behavior, communications, or a related field – and – At least three (3) years of progressively responsible HR generalist or HR management experience spanning multiple human resources disciplines. Additional years of relevant work experience may substitute for the educational requirement on a year-for-year basis. Experience in public safety or public sector human resources and unionized environments is highly desirable. Possession of such human resources certification(s) as PHR, SPHR, or SHRM-SCP is highly desirable. Familiarity with accreditation programs such as CALEA and/or NAED is helpful. Candidates must successfully pass pre-employment reference and criminal history checks Knowledge of: Current human resource management principles and practices regarding recruitment, classification, compensation, benefits, performance management, labor relations, EEO and affirmative action programs, Federal and state employment, labor and wage and hour laws. Modern office and administration processes. Correspondence and report preparation, research, and recordkeeping. Ability to: Carry out work in an effective and timely manner. Apply critical thinking, problem solving and collaboration to the work. Analyze situations thoroughly, identify potential problems, and find and recommend effective solutions. Interpret, apply, and explain policies and procedures. Establish and maintain positive and professional working relationships. Effectively communicate and express ideas orally and in writing. Understand and execute complex oral and written instructions. Work with appropriate initiative, discretion, judgment and organizational skills. Apply guidelines, policies or procedures in diverse situations. Understand and apply laws, theories, principles and techniques to organizational needs. Advise managers on personnel issues and concerns. Effectively use computers, technology and social media applications. BENEFITS: CRESA employee benefits include medical, dental and vision insurance, life insurance, long term disability insurance, flexible spending account, employee assistance program, and leave time (vacation, sick and holiday leave) and 401K and/or 457 retirement plans. Employees do not contribute to Social Security and do not accrue social security credits for time worked at CRESA. Employees do contribute to Medicare. CLARK REGIONAL EMERGENCY SERVICES AGENCY: A regional public safety service agency, CRESA provides 9-1-1 Public Safety Dispatch, Emergency Management and regional governmental radio system operation and maintenance. CRESA is accredited through CALEA (Commission on Accreditation of Law Enforcement Agencies), NAED (National Accreditation of Emergency Dispatch) and APCO’s Project 33. EQUAL OPPORTUNITY EMPLOYER: CRESA is an equal opportunity (EEO) employer and does not unlawfully discriminate on the basis of race, color, national origin, religion, age, gender, sexual orientation, marital status, disability, genetic information, veteran status or any other basis prohibited by federal, state or local law. Recruitment processes are conducted to ensure open competition, equal employment opportunity and prohibit discrimination. Women, minorities, veterans, and persons with disabilities are encouraged to apply. CRESA will provide reasonable accommodation for persons with disabilities during the selection process if requested. Applicants are responsible to notify the Human Resources Manager of the accommodation needed at the time of application or at least two days prior to the date needed. For an alternate format of this information, Page 2 of 9 contact ADA Compliance Office: (360) 992-9205. Washington Relay Service – 7-1-1 or (800) 833-6368 or Email cresa@clark.wa.gov LOCATION – CRESA is located in the City of Vancouver (population 164,500) within Clark County, Washington (population 435,500). Located just minutes north of Portland, Oregon and with easy access to the Columbia Gorge, Cascade Mountains, and Washington and Oregon coasts, the region offers abundant cultural and recreational opportunities. Washington has no state income tax. IMMIGRATION LAW NOTICE – Only U.S. Citizens and aliens lawfully authorized to work in the United States will be hired. All new employees will be required to complete and sign an Employment Eligibility Verification form and present documentation verifying identity and employment eligibility. E-VERIFY – CRESA participates in E-Verify to determine whether Form I-9 documentation is valid. Our Agency uses E-Verify’s photo matching tool to match the photograph appearing on some permanent resident cards, employment authorization cards, and U.S. passports with the official U.S. government photograph. E-Verify also checks data from driver’s licenses and identification cards issued by some states. For more information on EVerify, please contact DHS (888) 897-7791 or www.dhs.gov/e-verify. SELECTION PROCESS OVERVIEW All dates listed are tentative and subject to change 1. Submit Application – Filing period begins: February 27, 2015. Initial application review: Friday, March 13, 2015 at 5:00 PM. The recruitment will remain open until sufficient applications from qualified candidates are received. The position may close at any time, without notice. 2. Read all application materials thoroughly. Applications must be fully complete and legible. o Download application – www.cresa911.org/employment/ o Request application by – Email – karen.murphy@clark.wa.gov Phone – (360) 992-9205 Request application be mailed. Washington Relay Service – 7-1-1 or (800) 833-6368 o Submit application by – Mail or in person – 710 W 13th St, Vancouver, WA 98660-2810 DO NOT EMAIL APPLICATIONS Fax – (360) 694-1954 DO NOT EMAIL APPLICATIONS PLEASE NOTE – EMAIL WILL BE THE PRIMARY METHOD OF CANDIDATE CONTACT. ALL CANDIDATES ARE REQUIRED TO PROVIDE A VALID EMAIL ADDRESS FOR RECRUITMENT CORRESPONDENCE. 3. Application Screening – beginning March 13, 2015 (Pass/Fail) – The recruitment may be closed at any time without notice following the initial review date. An initial screening of all applications will be conducted by the HR Manager to ensure applicants meet the minimum job qualifications. Following the initial screening, application materials from qualified applicants will be reviewed by the Hiring Team. Those candidates whose knowledge, skills and qualifications most closely match this position’s requirements will be invited to the Oral Interview process(es). Candidate notices will be emailed or mailed no later than 30 days from the receipt of the application to inform applicants if they will continue in the recruitment process. a. Supplemental Materials / Responses to Questions – (Pass/Fail) – In addition to the application form, candidates must submit (1) a current resume, (2) cover letter, and (3) narrative responses to jobrelated supplemental questions listed on the next page. Applications submitted without these materials will be considered incomplete and will be removed from consideration. 4. Oral Board Interview(s) – Interview dates to be decided (Pass/Fail) – CRESA conducts oral panel interviews to assess candidates’ job-related knowledge, skills and qualifications. Additionally, candidates may be asked to prepare materials and/or bring samples of relevant work products. Requirements would be sent to candidates in advance of the interview. The interview process may include: a. Interviews with one or more panels of interviewers on the same day, or b. An initial interview, followed by a final interview of top candidate(s) on a subsequent day. Page 3 of 9 5. Conditional Offer / Background Investigation – Anticipated completion of backgrounds – end of April or beginning of May (Pass/Fail) – Based on the interview selection, the top candidate will be given a conditional offer of employment contingent on successfully passing the background investigation. This process will require completion of a detailed Personal History form and investigation of elements including but not limited to job and personal references; verification of candidate’s employment history, education, and other relevant credentials; and a criminal history check. 6. Final Offer – Anticipated approximately no later than May 15, 2015 –– If successfully passing the background investigation, the selected candidate will be given a final offer of employment. 7. Orientation and Training – (Pass/Fail) – The Human Resources Manager is an “at will” position and does not serve a probationary period. Employment “at will” means that the employee serves at the pleasure of the appointing authority (CRESA Director) and employment may be terminated at any time for any reason without cause or notice. 8. Reapplication Process – Applicants removed or withdrawn from the recruitment are eligible to reapply during any future recruitment, unless the applicant fails or is removed from Background Investigation. Typically, applicants who fail or are removed from the Background Investigation are ineligible to reapply for the same position in future. Exceptions to this policy will be made at the Director’s discretion. SUPPLEMENTAL MATERIALS / RESPONSES TO QUESTIONS Along with a printed and signed copy of CRESA Application form (all pages following this), please: Attach a current resume and cover letter – and – Provide narrative responses to the supplemental topics below. There is no minimum required answer length. Maximum length for each topic should not exceed one page single spaced. (1) Detail your experience in human resources disciplines, such as HR program management, recruitment, performance management, classification / compensation, HRIS, quality assurance and compliance, etc. Describe your specific scope of authority and responsibility under each discipline. (2) Detail your knowledge of or experience with labor relations, labor negotiations, coordinating and/or resolving grievances, and administering union collective bargaining agreements. (3) Describe your knowledge of or experience with quality assurance processes such as LEAN, total quality management, or similar. Note any LEAN initiatives or process improvement programs you have led or significantly participated in. (4) Detail your supervisory or management experience. Describe your experience administering programs where you have tasking responsibilities but not direct supervisory authority. NOTE: This recruitment announcement is a general description only. Information in this announcement does not constitute either an expressed or implied contract and is subject to change at any time without notice. Page 4 of 9 Human Resources Manager (#1502-02) CRESA – 710 W 13th St, Vancouver, WA 98660 – FAX (360) 694-1954 – Office (360) 737-1911 – DO NOT EMAIL APPLICATION CRESA is an equal opportunity (EEO) employer and does not unlawfully discriminate on the basis of race, color, national origin, religion, age, sex, sexual orientation, marital status, disability, genetic information, veteran status or any other basis prohibited by federal, state or local law. DO NOT SUBMIT PHOTOGRAPHS OF YOURSELF. EDUCATION __ Yes __ No Do you have a High School diploma? __ Yes __ No Do you have a GED certification? List all educational institutions: colleges, universities and vocational schools you have attended: Last Name: First Name: Cell Phone: Home Phone: Institution: Degree / Cert received Institution: Email: Degree / Cert received Address: Institution: City, State, Zip: Degree / Cert received Mark “Yes” or “No” for each. __ Yes __ No Are you over the age of 18? __ Yes __ No Are you a U.S. citizen or do you have a Visa permitting you to work in the U.S.? (Documentation of authorization to work in the U.S. will be required if an offer of employment is made and accepted.) __ Yes __ No Do you wish to claim Veteran’s Preference for testing, pursuant to RCW 41.04.010? __ Yes __ No Have you read this Job Announcement and can you perform the essential functions of the position for which you are applying, with or without reasonable accommodation? __ Yes __ No Do you have, or can you obtain, a valid driver’s license (from a State within the USA)? __ Yes __ No Have you ever applied for a job with CRESA before? List job title(s) and year(s) applied: CONVICTIONS __ Yes __ No Have you been ever been convicted of a felony. __ Yes __ No Have you been convicted of a felony or released from prison within the last 10 years, or have been convicted of a misdemeanor other than minor traffic offenses within the past three (3) years? If yes, please explain: List charge(s): List date(s) of conviction(s): CRESA is mindful of its obligation to employ qualified persons and its entitlement under law to consider an applicant’s conviction record as it relates to job performance. A conviction will not disqualify you for employment unless such record would reasonably affect your fitness for the job for which you have applied. Applicant must read and sign agreement to the following: To the best of my knowledge, the information I provide herein, including on any attached documents, is true and complete. I authorize investigation of all statements in this application. I understand that providing false information on this application or in any portion of the recruitment process is grounds for disqualification and/or dismissal from employment, regardless of the time the information is discovered. If I am applying for an “at will” position, I understand that nothing in this application or my communications with any CRESA official is intended to create an employment contract between the Agency any me. I understand I will be required to submit to background checks, post-job offer medical examinations and/or drug screen as a condition of employment for certain Agency positions. I understand unsatisfactory results from, refusal to cooperate with, or any attempt to affect the results of these tests or process is grounds for disqualification and/or dismissal. I understand that if I receive a Conditional Offer of Employment for a position where I will have unsupervised access to children, developmentally disabled persons or vulnerable adults, CRESA is required to complete a thorough background check as required by the Child / Adult Abuse Information Act. APPLICANT SIGNATURE (Handwritten): Date: Page 5 of 9 Human Resources Manager (#1502-02) CRESA – 710 W 13th St, Vancouver, WA 98660 – FAX (360) 694-1954 – Office (360) 737-1911 – DO NOT EMAIL APPLICATION EMPLOYMENT HISTORY List your work experience for at least the last 10 years, starting with most current. List any experience prior to 10 years if it is directly related to the job you are applying for. Include non-paid experience that is related to the job you are applying for. Attach additional sheets as necessary. COMPLETE ALL SECTION even if you are submitting a resume in addition to this application. An incomplete application may disqualify you. If you have been known by a different name by any of these employers, please identify the name they knew you by. (Current) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: (per hr/mo) Hours per Week: Job Duties: (Former) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: (per hr/mo) Hours per Week: Job Duties: (Former) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: (per hr/mo) Hours per Week: Job Duties: (Former) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: Job Duties: Page 6 of 9 (per hr/mo) Hours per Week: Human Resources Manager (#1502-02) CRESA – 710 W 13th St, Vancouver, WA 98660 – FAX (360) 694-1954 – Office (360) 737-1911 – DO NOT EMAIL APPLICATION EMPLOYMENT HISTORY List your work experience for at least the last 10 years, starting with most current. List any experience prior to 10 years if it is directly related to the job you are applying for. Include non-paid experience that is related to the job you are applying for. Attach additional sheets as necessary. COMPLETE ALL SECTION even if you are submitting a resume in addition to this application. An incomplete application may disqualify you. If you have been known by a different name by any of these employers, please identify the name they knew you by. (Current) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: (per hr/mo) Hours per Week: Job Duties: (Former) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: (per hr/mo) Hours per Week: Job Duties: (Former) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: (per hr/mo) Hours per Week: Job Duties: (Former) Job Title: Hire Date: (mm/yy) Company Name: End Date: (mm/yy) Why are you leaving? Supervisor Name: Company Address: Work Phone: Pay Rate: Job Duties: Page 7 of 9 (per hr/mo) Hours per Week: Human Resources Manager (#1502-02) CRESA – 710 W 13th St, Vancouver, WA 98660 – FAX (360) 694-1954 – Office (360) 737-1911 – DO NOT EMAIL APPLICATION AUTHORIZATION TO RELEASE EMPLOYMENT RECORDS References will only be checked for finalists. Current and/or prior employers will only be contacted after an applicant has been notified that s/he is a finalist. I certify that the information I give to Clark Regional Emergency Services Agency (CRESA) is true and complete to the best of my knowledge. I understand that falsification of this application will be grounds for elimination from further consideration or, if employed, may result in discipline up to and including immediate dismissal. I further certify that I am not engaged in any outside activity or business that could be considered in conflict with CRESA interest or those of its clients, nor will I become engaged in such activity or business if employed. I, the undersigned applicant for employment with CRESA, in consideration of the review of my employment application, do authorize CRESA to solicit information regarding my character, general reputation, previous employment, and similar background information, and to contact any and all prior employers or references I have given on my application. I hereby release all parties and persons connected with any such request for information from all claims, liabilities, and damages for any reason arising out of the furnishing of such information. If employed, I release CRESA from any liability for future references it may provide regarding my work history at CRESA. If employed, I further agree that if I lose, damage or fail to return any of CRESA’s property, CRESA is authorized to deduct from my wages sufficient reasonable funds to replace its property. It is my intention that any copy of this authorization be as effective as the original. Date: Name: (please print) Signature: Page 8 of 9 Human Resources Manager (#1502-02) CRESA – 710 W 13th St, Vancouver, WA 98660 – FAX (360) 694-1954 – Office (360) 737-1911 – DO NOT EMAIL APPLICATION EQUAL EMPLOYMENT OPPORTUNITY QUESTIONNAIRE (this page is optional) This page will be removed from the application and kept separately. CRESA is an equal opportunity (EEO) employer and does not unlawfully discriminate on the basis of race, color, national origin, religion, age, gender, sexual orientation, marital status, disability, genetic information, veteran status or any other basis prohibited by federal, state or local law. Recruitment processes are conducted to ensure open competition, provide equal employment opportunity and prohibit such discrimination. This form is voluntary and will remain anonymous. It will be used only for internal and federal reporting purposes, as applicable. This information will help CRESA evaluate its efforts in providing equal opportunity employment. Please check if you do not want to complete this form I do not wish to disclose this information RECRUITMENT SOURCE: Where did you first learn about this particular job opening? (choose one) From CRESA: CRESA’s Website Print Newspaper: (name?) ___________________________________ CRESA’s Mailing List Job Website: Columbian.com CRESA Employee Other: Oregonlive.com Other website (name?) _______________________ Other Friend, Acquaintance Employment Department (where?) Other Source: ETHNIC AND RACIAL CATEGORIES: Select one of the following. If you are unsure which race/ethnic category is appropriate, check the one with which you most closely identify. Ethnic group categories and definitions are as defined by and reported to the Federal Equal Employment Opportunity Commission.] (choose one) I do not wish to disclose this information Asian Alaskan Native Black or African American Caucasian Hispanic or Latino Native American Two or more races Other: Native Hawaiian or other Pacific Islander GENDER _________________________ ARE YOU OVER THE AGE OF 40? Yes I do not wish to disclose this information No I do not wish to disclose this information DISABLED STATUS: Person with a Disability: Any person who: (1) has a physical or mental impairment which substantially limits one or more of such person’s major life activities (such as communication, walking, self-care, socialization, education, vocational training, employment, transportation, etc.), (2) has a record of such impairment, or (3) is regarded as having such an impairment. Note: contact Human Resources to request an accommodation. VETERAN STATUS: Recently Separated Veteran: Served on active duty during the three-year period beginning on the date of such veteran’s discharge or release from active duty. Other Protected Veteran: Served on active duty during a war or in a campaign or expedition for which a campaign badge or service medal was authorized (Dept. of Defense Regulations or Exec. Order 12985). Page 9 of 9