CAROL DONLON St. Clements, Ontario H: (519) 699-5755 donloncarol@gmail.com http://www.caroldonlon.com ____________________________________________________________ PROFESSIONAL PROFILE 15 years of experience facilitating career and professional development workshops Strong communication and facilitation skills demonstrated through workshop feedback Six years of Job Development for participants with diverse needs and employment barriers Solid understanding of learning needs gained through Adult Education training and certification Talent for initiating and developing workshops that enhance learning for adults and youth Certified in Personality Dimensions, True Colors, Myers Briggs Personality Type Indicator Strong educational foundation with degrees in Education, Business and Communications as well as certificates in Adult Education and Human Resources Management Ontario College of Teachers Basic Qualifications – Primary / Junior Divisions / Senior Ontario College of Teachers Additional Qualifications – Basic Business (Marketing), Special Ed M. Ed. In Education – Adult Education & Training – graduation expected in December 2014 PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS Facilitation / Teaching Conducted needs assessments in order to develop training programs to meet learning objectives Facilitated training sessions on a variety of topics; Resume Writing, Interview Skills, Career Exploration, Job Search Strategies, Employability and Job Maintenance Skills, Interview Skills, Dispelling Myths of the Older Worker, Personality Dimensions, Myers Brigg Personality Indicator, Team Building, Learning Styles & Strategies, Presentation / Communication Skills, Stress Management, Creating Balance in Life, Presenting a Professional Image, Customer Service, and Building Self-Esteem Facilitated individual and group training for students, participants, staff and volunteers Presented program information through group orientations, information sessions and meetings Monitored student progress for students in the following programs: Developmental Service Worker, Career Development Practitioner and Academic Upgrading Taught Interpersonal Communication Skills and Organizational Behaviour to business students Career Planning Conducted assessments, consulted with participants, developed return to work action plans and referred participants to appropriate programs, workshops, agencies, educational institutions and work opportunities Provided career and personal management counseling to youth and adults Facilitated group career exploration workshops – MBTI, Personality Dimensions, Exploring Your Employable Self, Reviewing Your Options, Occupational Decision Making Met with youth and adults individually to uncover interests, needs, skills and aspirations Assisted participants in learning about the labour market, goal setting, information interviews and occupational decision making Job Development / Recruitment Generated marketing materials and promoted programs through speaking engagements Created strong employer relationships to facilitate partnerships, work placements and opportunities to recruit qualified candidates for open positions Placed and monitored participants in work placements for youth, adults, Ontario Works participants, New Canadians, Mature Workers, people with developmental challenges and professionals in diverse fields Taught and assisted participants with job search essentials – resume creation, interview skills (including mock interviews), self-marketing and problem solving skills Carol Donlon Page 2 Adult Learning Facilitation Experience Instructor / School of Business 2014 Conestoga College Institute of Technology & Advanced Learning, Kitchener, ON Taught three sections of Interpersonal Communications Skills using a variety of teaching methods to assist learners in developing “soft” managing skills to maximize career potential Employer Liaison 2012-2014 Conestoga College Institute of Technology & Advanced Learning, Guelph, ON Utilized marketing and relationship building skills to partner with employers in order to recruit and place qualified candidates for their career opportunities Facilitated career workshops and individual coaching sessions for candidates over age 50 to assist them in gaining the knowledge and skills to be effective in marketing their skills to employers. Session topics included: Personality Dimensions for Career Success, Stress Management & Resiliency, Interview Skills, and Networking Your Way to Work Career Facilitator 2002-2010 Conestoga College Institute of Technology & Advanced Learning, Kitchener, Waterloo, Stratford, ON Facilitated career workshops to assist learners to better understand their skills, values, needs and how to successfully obtain and maintain career opportunities. These workshops included: Exploring Your Employable Self, Occupational Decision Making, Interview Skills, Personality Dimensions for Career Success, Myers Briggs Type Indicator for Career Decision Making, Reviewing Your Options, and Stress Management. Conducted assessments and intake sessions, assisted people in deciding on career goals and overcoming barriers, referred them to appropriate programs, services and employers Kindermusik Educator 2007-2009 Kindermusik of Cambridge & KW, Kindermusik of Elmira, ON Lead parents and their young children in dance, singing and musical exploration to nurture children’s development as both an Instructor and Owner Career Transition Services, Kitchener Career Transition Services, Kitchener, ON 2001-2002 Career Facilitator Provided career counseling and coaching services to assist people to identify and achieve their career goals Delivered information sessions in order to provide program details and recruit participants Facilitated workshops to assist participants in obtaining career and training opportunities OTHER CAREER FACILITATION EXPERIENCE Career Facilitator / Consultant, Lutherwood (2 years) Employment Counselor, North York Centre for Employment Counseling (2 years) Recruiter, Temp-ted Employment Services (1 year), Contact Personnel Group (2 years) Employee Coordinator, County of Huron Planning & Development (3 years) Program Facilitator, Community Living London (2 years) EDUCATION DEGREES Master of Education / Adult Training & Education, Colorado State University, 2014 Bachelor of Education, University of Western Ontario, 1991 by OTHER HIGHER EDUCATION DEGREES Honors Bachelor of Commerce, University of Windsor Bachelor of Arts, Communications, University of Windsor Teacher of Adults Certificate, Centennial College