The Citizen Hotel
926 J Street
Sacramento, CA 95814
916-447-2700
There are no conference activities in this hotel.
The Citizen Hotel is located at the intersection of 10th and J Street. It has a 198
rooms, and notes that very few of the rooms are alike. As you enter the hotel, the
aroma of vanilla, almond and biscotti candles may greet you. With the exception of
the elevator lobby and the Grange Restaurant, the hotel is carpeted.
All areas inside of the hotel are non-smoking.
Lobby/Registration Desk
You will enter (facing south) the Citizen Hotel from J Street and will be greet by a
valet and bellhop. The entrance is double door and leads directly into the elevator
lobby. The floor is tile. On your left (east) you will past an entrance hallway to The
Grange (Restaurant). Continuing south across the elevator lobby on your left are 3
elevators, each has a rug in front of it. As you approach, the elevator cars are one,
two and three. The call button is located between the first and second elevators.
Just past the elevators is a small service hallway and at the south end of the elevator
lobby is the entrance to the Registration desk lobby. There are large sixty-inch
decorative vases on each side of the door the lobby.
On the right (west) side of the elevator across from the entrance to the Grange is a
set of stairs that run the full height of the hotel. The stairs occupy most of the west
wall.
At the south end of the elevator lobby is the entrance to the registration desk. This
lobby is carpeted and the registration desk is directly in front of you on the south
side of the lobby (approximately 20 feet). The theme of the registration area is of a
library and is two stories. To the right (west) of the registration area is a sitting
area with chairs and the walls are bookshelves.
Elevators
As noted there is a rug in front of each elevator. On the first floor, the call button is
located between the first (left to right) and second elevator. On all other floors there
is a call button between each of the three elevators.
The call button panel inside of the elevator is located on both sides of the door.
From top down the panel is
12 - 13 -14 (only elevator car number one can access floors 13 and 14)
9 – 10 – 11
6–7–8
3–4–5
B–1–2
Open door - close door
Alarm button lower right under close door button
The elevator speaks the number of the floor when the door opens.
Residential Hallways
Generally – the hallways in the hotel are in a square with the elevator lobby in the
center. Directly across the elevator lobby are the stairs on the west side are the
stairs that access the entire building. To the left (south) the stairs descend and to
the right (north) they ascend.
Most of the guest rooms are on the outer walls of the hallways and are even
numbered. Guest room east hall (numbers begin with x00) north hall with number
X12 to X22), west hall with number X24 to X34 and south hall with number x36 to
x40. There are a few odd numbers of rooms in the east hallway (x01 and x03)
To the right (north) as you exit the elevator is the north hall, turn right to access the
east hallway and turn left to access the west hallway. In the back (south) hallway,
x40 is closest to the east hallway and x34 is closest to the west hallway
Not all floors have a west and south hallways
There is a house phone in the north hallway across from the elevator lobby. The
phone connects directly with the hotel operator.
At the junction of the east and south corridor is an emergency exit. After going
through the door, there is a short hallway before you encounter the steps (left side)
going down.
Rooms
Access to the room is by inserting the card horizontally in the slot above the door
handle. The door is unlocked when you hear a ‘buzz’. Inside, the door has a metal
security lock at approximately feet, and there is a dead bolt lever below the handle.
Across from the bed is wardrobe with two doors – on the left are shelves that have
the coffee make, a safe and the left side has a rack for hanging garments. The desk
has a lamp that has a toggle switch on the base and two outlets for power and
charging. There is a phone on the desk (land line) and wireless phone on the
bedside table. Hotel recommends use of the landline phone on the desk as the
wireless phone has limited range.
Phone
The phone buttons are top row to bottom row:
Message, Guest Services, Concierge, Room Service, Valet
1–2–3
4–5–6
7–8–9
*-0-#
Volume up, volume down, page, redial, mute
Hold, Line 1 – speaker
Thermostat – there are two buttons on the right side of the thermostat – top
increases temperature, bottom lowers temperature. Ask bell service to assist
locating thermostat.
Curtains – the room has a double set of curtain, sheer and blackout. During the day
when housekeeping refreshes your room, they my open the curtains.
TV Remote
Order – Power – Menu
Up arrow
Left arrow – Select – Right Arrow
Down arrow
Back – Search – Exit
Volume up - Channel up
Mute
Volume down – Channel down
Record – exit – pause
Play back – play/pause – fast forward
1–2–3
4–5–6
7–8–9
0
preview
Bath
Towel is located on a shelf below the sink. Below the towels are drawers that have
the hair dryer and extra toilet paper. Sink facet has cold (right) and hot (left)
handles. Soap and amenities (shampoo, conditioner, lotion) are located on the side
of the sink.
The shower curtain also has a liner (inside). The bath water control is a single
handle above the spigot and turns counter clockwise. The shower control is located
on top of the spigot.
The toilet flush is located on the side of the tank.
Grange Restaurant - located on the first level of the Hotel, it has an entrance next
to the bank of elevators in the lobby. As you enter – there is a ‘wall’ and the path of
travel is either left (north) or right (south). If you go to your left (north) and turn to
your right – you will be able to access the Host station.
Route to the Convention Center
The streets in Sacramento (midtown where the hotels and convention center are
located) streets with numbers are north/south streets are numbered – increasing
from west to east, and east/west streets are alphabetical and increasing from north
to south.
As you exit the Citizen Hotel turn right (east) and J street (one way east) will be on
your left. As you pass the end of the hotel you will come to 10th street (one way
north (from your right to left) so there is no turning traffic from J street. There is a
well-marked curb cut. The intersection crossings has an audible indicator. Crossing
10th street has a ‘tweeting bird’ and crossing J street has a ‘cuckoo bird’. 10th street
has two
lanes with parking on both sides.
For the most part, the sidewalk is approximately 12 feet wide, clear of obstructions
except a couple of trees and bike racks near the curbs. Continuing east on J Street –
there is a liquor store on the corner and two doors past that is DADs on J
(inexpensive breakfast and supposedly great burgers) and it closes at 3:00 p.m.
About mid-block you will cross a drive (parking lot). As you approach 11th street,
there is a slight downward slope with a wide well marked curb cut. 11th street does
not have audible signals and is basically two lanes and is a 2 way (north/south)
street so there is turning traffic from you left. From 11th to 12th is basically
unremarkable, keeping the sound of J street traffic on your left. 12th street does not
have audible signals is also essentially a two way street so there will be turning
traffic coming from your left. However, 12th street is a wide crossing and has two
sets of light rail tracks that are used frequently and do not have advanced crossing
signals.
Between 12th Street and 13th street there is a parking garage drive about mid block
and then a small hut used by parking valets for the Sheraton for which you will be
passing until you get to 13th street.
There are several options to get to the Convention Center.
First option - Cross 13th Street – J Street will be on your left (north) and the
intersection does not have an audible signal. 13th street is two-way (north/south),
one lane in each direction. J Street is one way east. The crossing has a well-defined
dimpled curb cuts. Once across the street, turn right (south). The Convention
Center, on your left – 13th Street on your right occupies about 80 percent of 13th
Street frontage. There are trees and benches along the curb. There are no definitive
landmarks, there may be some music and sounds of people to your right, which is
the only indicator of the northern entrance that will take you into the Convention
Center, and to your immediate right (south) is Starbucks. Continuing south on 13th
Street, the area will open up as the front line of the Convention Center is set back
further from the street. As you approach the south end of the Convention Center
you will come to the entrance of the West Lobby. There are two large columns that
stand in front of the entrance to your left.
Second option– at the intersection of J and 13th Street turn right (south) and travel
on the west side of the street. There are trees, benches and areas of grass at the
curb on your left and on your right there is a railing with an outdoor seating area for
the Sheraton. The path of travel is otherwise unobstructed. At the south end of the
Sheraton is a service alley (to your right) and across the alley is the entrance to a
parking garage. The sidewalk has a slight downward slope (left toward the street).
Although there is one large opening you will first past the entrance for vehicles and
then the exit. For pedestrian safety, whenever a vehicle is about to exit the parking
garage, there is an audible warning. Continuing south you will pass Pennisi’s Deli,
open for morning coffee/pastry and light lunch shot. To your left at curbside are
tables and chairs. Continuing south on your right is an office building that has a
recessed opening at the south end. There is a large column in front of the entrance
and in the path of travel. You are entering the area on your right (west) that is Kay
pedestrian mall. At the street side (your left) sidewalk and street become blended
and to your upper back right is a large air-handling unit (noise). You should be able
to hear the sounds of water in fountains that are in 13th Street that separate the two
lanes of traffic. There are two fountains and the pedestrian path of travel
(approximately 15 feet wide) is between the two fountains. There is not a welldefined crossing point on the Kay side. As you approach the east side – you are
coming to the doors of the West Lobby of the Convention Center.
The third option is to cross 13th Street at J and continue east. As you walk along the
Convention Center there are many sets of doors but the first will provide access to
the first floor North Lobby, near the intersection with the West Hall (men/women’s
restrooms) and continuing south past Starbucks, Wolfgang Puck (carpet to tile to
carpet) and ending at the West Lobby.
Returning from Convention Center
If you are staying at the Sheraton or Citizens Hotel, as you come out of the door, turn
left (east) and walk to the corner of 13th and J. There path of travel changes because
of pillars to the Convention Center, but keep the sound of J street on your right. At
13th Street, cross and to access the Sheraton, to your left will be the entrance to the
PMB Lounge. For the Citizen’s Hotel, continue north crossings, 12th, 11th and 10th,
and the entrance to The Grange will be on your left followed by the main entrance to
the hotel.