Fee Payment Policy Audience and scope: This policy is relevant to the following roles: All staff and external stakeholders Document management and control Policy Number AM3 Consultation Scope Category Management Approval Bodies Policy Owner Director, Academic Operations Academic Registrar Review Dates Policy Contact Person Reasonable and appropriate consultation with staff, CFO, students and external stakeholders Chief Executive and Academic Board 30 June 2017 Amendment history Version Effective Date Created/Reviewed by Reason for review/Comment 01 1 August 2008 Part of planned review 02 13th November 2013 11 December 2015 Sue Wohlmuther, Academic Registrar Sue Wohlmuther, Academic Registrar Chris Park, Academic Registrar Version 3.0 21 December 2015 Part of Institute review. Was policy 053 Planned review 1 Fee Payment Policy Table of Contents AUDIENCE AND SCOPE: .......................................................................................................... 1 DOCUMENT MANAGEMENT AND CONTROL ................................................................................................ 1 AMENDMENT HISTORY ........................................................................................................................ 1 TABLE OF CONTENTS .......................................................................................................................... 2 FEE PAYMENT POLICY ............................................... ERROR! BOOKMARK NOT DEFINED. PURPOSE ........................................................................................................................................ 3 POLICY ........................................................................................................................................... 3 PROCEDURES ................................................................................................................................... 3 EVALUATION/OUTCOMES .................................................................................................................... 7 ADDITIONAL INFORMATION ................................................................................................... 8 GLOSSARY ....................................................................................................................................... 8 EXEMPTIONS AND DISPENSATIONS .......................................................................................................... 8 DELEGATIONS ................................................................................................................................... 8 RELEVANT LEGISLATION ....................................................................................................................... 9 LEGAL COMPLIANCE ........................................................................................................................... 9 ASSOCIATED DOCUMENTS .................................................................................................................... 9 21 December 2015 2 Fee Payment Policy Fee Payment 1. Purpose 1.1 This policy provides instruction to staff about administering fees and the processes to be followed if fees are not paid. 1.2 This policy ensures the consistent management of fees and forms part of the Institute procedures for the enrolment of students, along with the policies on cancellations, withdrawals and transfers, admission and enrolment and the Student Regulations. 1.3 This policy applies to SAC-funded (base) courses. The Faculties and or EnterpriseMIT are responsible for developing policy and procedures for non-SAC (non-base) courses. 1.4 This policy applies to the payment of fees (including tuition and resource fees) by: New Zealand citizens and permanent residents International Students Companies 1.5 This policy does not apply to the payment of fees for: Secondary-Tertiary Alignment Resource (STAR) programmes and courses Tertiary Education Commission (TEC) non-SAC funded students Industry Training Organisation (ITO) funded courses and programmes MIT Trades Academy (MITTA) funded students Staff members of Manukau Institute of Technology (permanent and limited tenure, fulltime and pro rata) whose fees are paid, waived or reimbursed by the Institute in accordance with Policy HR5 People Development Policy 2. 2. Policy 2.1 The policy pertaining to fee payment is outlined in the Student Regulations section 4: Paying Fees. 2.2 No student with unpaid fees or other monies owing will be accepted on further Manukau Institute of Technology courses, or be allowed to graduate with any award until the debt is paid in full. 2.3 The approval of the Chief Financial Officer (or delegate) must be obtained before any debt is referred to a debt collection agency. 2.4 The Chief Financial Officer must approve any changes to this policy. Procedures 3.1 Procedures should be read alongside the current Student Regulations. 3.2 Fees may be paid by: cash, cheque, EFTPOS, MasterCard* or Visa* 21 December 2015 bank draft 3 Fee Payment Policy electronic transfer direct credit student loan training incentive allowance scholarships *A surcharge may be added to the total amount of payments using the credit option when using MasterCard or Visa (a credit card or debit card). The surcharge will be set at the current rate charged to MIT for credit or debit card transactions. 3.3 Any payments made by a student/customer should receive an official Manukau Institute of Technology receipt. 3.4 When Fees Apply 3.5 3.6 21 December 2015 3.4.1 Fees are due for payment at the commencement of the course, in line with the Admissions and Enrolment section of the Student Regulations. 3.4.2 Administrative staff enrolling students on cross-year or split-year courses must ensure the correct year’s fees are added to each enrolment (e.g., the fee that applies to an enrolment is the fee chargeable on the date that the course commences) by advising Academic Registry to set the programmes up. 3.4.3 No exception may be made to section 3.4.2. without the approval of the Chief Financial Officer. Fee Waivers 3.5.1 Students are liable for all fees applicable to their enrolment unless a fee waiver expressly applies, and the use of this fee waiver has been approved for the enrolment period by the Chief Financial Officer. 3.5.2 Faculty Administration Managers are responsible for monitoring the use of fee waivers, including: ensuring that staff who are applying fee waiver codes as part of their roles have been appropriately trained, and that staff comply with all instructions concerning the fee waiver processes. Fees Paid by a Company 3.6.1 Where a company agrees to pay fees on behalf of a student, that company undertakes to pay all MIT fees and charges relating to the relevant student’s enrolment and to meet all collection charges associated with debt recovery, even if the student has subsequently left their employment. 3.6.2 If a student’s fees are being paid by a company, fees must be paid by company cheque, credit card or on invoice. A request for a company invoice must be accompanied by a company purchase order number, postal address and the name of the contact person on company letterhead. 3.6.3 An MIT credit application is required to be completed by all companies (including credit references) and a credit check will be made by the cashiers on all new companies with fees invoiced to a total of $5,000.00 (inc. GST) or over. 4 Fee Payment Policy 3.7 21 December 2015 3.6.4 If fees are paid by company cheque or credit card, payment must be received by MIT before the commencement of the course. If fees are being paid on company invoice (one per enrolled student), the invoice must be generated before the commencement of the course. 3.6.5 Payment of invoices is due by the twentieth of the following month from the invoice date. If payment has not been made by the end of that month, a copy of the invoice will be generated and sent together with a first reminder letter/email to request the payment of fees owing. 3.6.6 If payment has still not been made by the end of the next month a second reminder letter will be sent advising that the company has ten working days to pay the debt or they will be referred to a debt collection agency. 3.6.7 If after 10 working days the company has not paid the invoice, the debt will be sent to MIT Finance for referral to the debt collection agency. Academic Registry will flag the student on the student management system as a doubtful debtor. 3.6.8 For all SAC-funded (base) courses, attendance registers for students must be completed by lecturers on the SMS for the first fifteen working days from the commencement of the course. This information is used to confirm that a student meets section 2.9.2 of the Student Regulations, and is therefore liable to pay fees. 3.6.9 Registers are to be entered into the SMS within five working days from the commencement of the course and shall continue to be entered promptly into the SMS until the expiry of the fifteen working day period referred to in section 3.7.1 above. [N.B. This instruction does not apply to programmes that have an attendance recording requirement (e.g., Youth Guarantee), for these programmes attendance must be recorded for the whole of the programme, not just for the first fifteen days]. 3.6.10 Faculties must have a system that ensures that students who have not paid and have not attended are withdrawn (NRQ) from the student management system within the timeframes specified by, and in accordance with, AM4 Cancellations, Withdrawals and Transfers and AM5 Cancellations, Withdrawals and Transfers for International Students. Managing Unpaid Fees 3.7.1 Debts of over $100.00 (inc. GST) older than 90 days will be referred to a debt collection agency. 3.7.2 Faculties will be liable for any charges incurred from a debt collection agency if they decide (by reason of Faculty error) to retract a student debt after it has been referred and actioned. 3.7.3 If a course has started and the fees have not been paid in full or arrangements made for payment (e.g. by student loan), the Institute will take the following steps to obtain the required payment: i. Any student whose fees remain unpaid after twenty working days from the commencement of the course is invoiced by Academic Registry and a first reminder letter/email sent (after consultation with the Faculty). This includes all unpaid resource fees, NZQA fees and examination fees. ii. If no payment is made by the date due, the debt will be referred to the Faculty for confirmation of details and/or authorisation to refer to a debt collection agency. 5 Fee Payment Policy 3.8 iii. Once a debt collection referral is signed by the Dean (or authorising person) and returned to Academic Registry, the student’s past attendance will be reconfirmed and a final letter/email will be sent to the student advising that the debt will be referred to a debt collection agency. iv. After 10 working days, if the student has still not contacted Academic Registry or arranged to pay the invoice, the debt will be sent to MIT Finance for referral to the debt collection agency. Academic Registry will flag the student on the student management system as a doubtful debtor. 3.7.4 At the end of each semester Academic Registry will provide to Finance a consolidated list of doubtful debtors owing less than $100 (inc. GST) along with any debtors who are under 18 years of age, for consideration of debt write-off. 3.7.5 The procedures outlined in this section 3.8 do not apply to company debts, which shall be dealt with in accordance with section 3.6 of this policy. Instalments – Domestic Students 3.8.1 In exceptional circumstances and with the express agreement of the Academic Registrar, payment by instalment may be agreed. 3.8.2 This will usually be for fees in excess of $250.00 (inc. GST) and only where a student is not eligible for a student loan through Studylink. 3.8.3 Each instalment arrangement will incur an administration fee of $75.00 (inc. GST). 3.8.4 An instalment agreement must be signed by the student and the original held on file in Academic Registry. The agreement must: 3.8.5 3.9 21 December 2015 note that the student will be liable for all unpaid tuition fees/resource fees plus all external costs of collection from appointed agencies, ensure that the payments will be completed within the duration of the course, detail the administrative fees associated with managing the instalment payments, and document agreement by the student to pay the administrative fees. Deans of Faculties will be advised of any students who are paying fees by instalment. Instalments – International Students 3.9.1 In exceptional circumstances International students may pay the tuition fee for one year in two instalments of 60% and 40%. 3.9.2 Only a student who has studied at MIT for at least one year, has a good financial history, good academic results and is supported by the Dean of the Faculty will be considered for instalments. 3.9.3 Each instalment arrangement will incur an administration fee of $75.00 (inc. GST). 3.9.4 In the case of an International student paying by instalments an instalment agreement must be signed by the student and the original held on file in the International Office. The agreement must: 6 Fee Payment Policy 3.9.5 4 note that the student will be liable for all unpaid tuition fees/resource fees, ensure that the payments will be completed within the duration of the course, detail the administrative fees associated with managing the instalment payments, document agreement by the student to pay the administrative fees, and have the express approval of the International Director. Deans of Faculties will be advised of any International students who are paying fees by instalment. Evaluation/Outcomes Review periods and new policy suggestions are monitored by the Academic Registrar and the Director, Academic Operations. 21 December 2015 7 Fee Payment Policy Additional Information 5 6 Glossary Term Definition Fees Fees charged by MIT, including but not limited to tuition fees, resource fees, student services fees, administration fees and sundry fees. Fee Waivers Used when students do not need to pay all or part of the course fees e.g. Youth Guarantee, discounts. SAC (Base) Funded Courses Courses that have TEC Student Achievement Funding and International full fee paying students Non SAC (nonbase) Funded Courses Resource fees Courses that are self-funded, ITO funded or funded by means other than through the TEC. Sundry fees Fees that are not specific to a particular course, including but not limited to fines, cross credit fees, credit transfer fees, recognition of prior learning fees, qualification fees and fees charged on behalf of a third-party. Tuition fees Teaching related fees. Written off When a bad debt is not pursued, however in such cases the debt must still be paid before a student may re-enrol at the Institute. Non-teaching related fees paid by students to cover specific course-related costs (e.g. tools). Exemptions and Dispensations Dispensations from the requirements of this policy for one-off circumstances must be approved in writing by either the Chief Financial Officer or the Director responsible for the Academic Registry. 7 Delegations 7.1 General 7.1.1 Council delegation to the Chief Executive: To determine, subject to the State Sector Act 1988, the management policies1 of the Institute in relation to the management of its affairs and the implementation of its approved Investment Plan and Strategic Plan. (Delegation to be exercised in accordance with the requirements of section 182 of the Act). [Council Register of Permanent Delegations and Authorisations: CE/OP6 (May 2012)]. 1 This delegation excludes Human Resources (personnel) policies which, in accordance with the State Sector Act 1988, are the responsibility of the Chief Executive as the employer of staff (section 77A State Section Act 1988). 21 December 2015 8 Fee Payment Policy 7.1.2 7.2 8 Delegated Authorities Policy (FIN2): To write off bad debts within specified limits (delegation to Directors, Chief Financial Officer and Chief Executive). Fees 7.2.1 Council delegation to the Chief Executive: To prescribe non tuition fees (including course costs and administration fees) and student services fees payable by domestic and International students2. (Delegation to be exercised in accordance with the requirements of ss227 and 228 of the Education Act 1989). [Council Register of Permanent Delegations and Authorisations: CE/FI8 (May 2012)]. 7.2.2 Council delegation to the Chief Executive: To accept instalments for the payment of any fee payable by a student of the Institute. [Council Register of Permanent Delegations and Authorisations: CE/FI 9 (May 2012)]. 7.2.3 Chief Executive to the Academic Registrar and Director International (Subdelegation): Authority to accept payment of fees by instalments in exceptional circumstances where the fees exceed $250.000 (including GST). 7.2.4 Chief Executive to the Academic Registrar and Director International (Authorisation): Authority to exercise the discretion to charge administration fees as outlined in section 3.8 and 3.9 of this policy. Relevant Legislation Education Act 1989 Part XVI s 224-237 Minors Contracts Act 1969 Tertiary Education Commission (TEC) website re: Enrolment of SAC funded students 9 Legal Compliance This policy complies with Institute statutes, regulations and relevant legislation. 10 Associated Documents Policy AM2 Admission and Enrolment Policy Policy AM4 Cancellations, Withdrawals and Transfers Policy AM5 Cancellations, Withdrawals and Transfers for International Students Policy HR5 People Development Policy 2 Tuition fees for domestic and international students are prescribed by the Council. 21 December 2015 9