Emily Berríos 5860 Southcenter Blvd., Apt. #E103, Tukwila, WA 98188 c: 614/638-2531 e: emilyberrios@gmail.com Objective Translation opportunity that takes full advantage of my education and communication skills allowing me to gain more experience and hone my skills in order to better serve my employers Qualifications Bachelor's Degree in Animal Science Bachelor's Degree in Animation Bilingual; Proficient in translation and interpretation from English to Spanish and vice versa Seven years’ experience in office environments working with MS Office Software including Word, Excel, and Power Point Excellent written and verbal communication skills Outstanding people skills and abilities working in a diverse team Experienced in data entry, data analysis and processing, and customer service Experience Highlights Translation and Interpretation Performed translation and editing of items ranging from presentations to employee training manuals into Spanish for a freelance translation company Translated customer forms into Spanish for daily use in a medical office Interpreted for customers with little to no English understanding which required quick, accurate and empathic reactions Translated and typeset product packages for sale Performed phone interviews to customers while documenting and interpreting their responses into English Data Management and Processing Analyzed various client changes that may be received via official form, fax or message in order to determine intent and requirements Followed up with client via phone, email or fax if requirements were not met, or if their specific circumstance required a different approach High volume analysis of forms to identify data points, entered these points into a database for identification, review, management and acknowledgment Customer Service Fulfilled receptionist role answering phones, greeting customers, scheduling appointments and entering customer information. Buyer of office supplies and none medical equipment Client billing, arrangement of payment and collection of past due accounts Fulfilled various roles from sales person, product assembly line, packaging, catering and customer service Community Involvement Art teacher for the Asian American Community Services (AACS) for a summer outreach for at risk youth class Wrote the class curriculum and acquired supplies. The class was taught twice a week with the aid of the full time staff and another art teacher Chaperoned minors during field trips as needed, with class size varying from 10 to 25 children ranging in age from 5 to 17 years old Education Columbus College of Art and Design, Columbus, OH (2006-2010) Bachelor of Arts in Animation Maintained a 3.4/4.00 GPA, listed in the President's List several semesters running due to good performance, work was shown in the gallery space at the end of year student show University of Puerto Rico-Mayagüez, Mayagüez, PR (1997-2002) Bachelor of Science in Animal Sciences (Industria Pecuaria) Maintained a 3.45/4.00 GPA and was featured in the 1999 Dean's List, completed two summer internships one in veterinary research and the other in animal husbandry and education Recent Employment Quorum Review IRB Rebecca Peterson Participant Specialist and Document Specialist Various Temporary Agencies Staffing and Recruiting Heartland Herbs Fran Linkowski Various Roles Seattle, WA 2012-present Columbus, OH and Seattle, WA 2010-2012 Columbus, OH 2007-2011