DRAFT ONLY The National College for School Leadership Taking a Kaleidoscopic View; new directions for practitioner research in networked learning contexts Karen Carter Networked Learning Group, NCSL Paper presented at the British Educational Research Association Annual Conference, Heriot-Watt University, Edinburgh, 11-13 September 2003 DRAFT – not for reproduction without the author’s permission Comments and feedback are welcome and should be addressed to: karen.carter@ncsl.org.uk 1 DRAFT ONLY Taking a Kaleidoscopic View; new directions for practitioner research in networked learning contexts Karen CARTER National College for School Leadership, U.K. ABSTRACT: In accounting for the challenges of supporting practitioner research within a large scale national initiative, this paper explores the new directions taken to create a collaborative context for school-based enquiry within the National College for School Leadership’s Networked Learning Communities programme. Using illustrative examples from the work of the programme, the paper will examine the pivotal role of practitioner research in supporting the development of enquiry-based leadership practice at all levels, within, across and between schools as learning communities. Engagement with a variety of forms of classroom, school and networked research will be considered, where it is argued that one new direction for practitioner research lies in the adoption of an eclectic mix of action-oriented enquiry methodologies, including, action research, action learning and appreciative enquiry. The paper concludes that, within practitioner enquiry contexts, effective schoolto-school and network-to-network learning and knowledge sharing requires a kaleidoscopic view of the kinaesthetics of learning and the networking of knowledge. This in turn, suggests the need for a new perspective on practitioner research which re-configures the enquiry process and its outcomes within a networked model of knowledge generation and transfer. Introduction In contributing to the multiple-perspectives debate around the theme of ‘New Directions in Practitioner Research’ (Noffke et al. 2003) the discussion which follows aims to articulate the central role given to practitioner research in the National College for School Leadership’s strategies for supporting the leadership and professional development of practitioners within the school sector in England. More specifically the paper will explore the collaborative context for school-based practitioner enquiry which has been created within the College’s Networked Learning Communities (NLC) programme. Using illustrative examples from the work of the programme, the paper will examine the pivotal role of practitioner research in supporting the development of enquiry-based leadership practice at all levels, within, across and between schools as learning communities, and consider some of the key challenges of supporting practitioner research within a large-scale national initiative. The National College for School Leadership (NCSL) has been created to support and develop England’s 25,000 headteachers, as well as the thousands of teachers and others with leadership roles and aspirations in our schools (NCSL, 2001:1). First and foremost, then, the College is about educational leadership for school leaders, and is committed to generating an applied research agenda that will arise from and support the practice of leadership in schools. Leadership, though conceptually elusive is, quite rightly, in fashion. Managed change, structures, hierarchies and accountabilities still have their place, but the 2 DRAFT ONLY new language is also about, capacity, creativity, teams, organizational redesign, collaboration, flexibility, networks and transformation – and these are in the domain of leadership (Jackson & Southworth, 2001). ‘NCSL exists to make a difference through the development of leadership - and that difference is about school improvement (and increasingly, school transformation), strengthening and deepening leadership, building professional learning communities and improving life chances for children’ (Jackson, 2002:46). The work of the College is, therefore, characterised by a commitment not only to knowledge creation and sharing (which are seen as the prime functions of research), but also to an action orientation - to the application and utilisation of knowledge. The National College has the potential to bring real benefits to school leaders and the wider profession. We are in a unique position to collect evidence to inform policy. We intend to make the College a respected source of advice to government and policy-makers on leadership issues. We will do this by developing our knowledge base and by engaging in dialogue with the profession. (NCSL, 2001a:1) Our developing work in this field, is centred upon a conviction that the action orientation of professionally-focused enquiry provides a powerful medium for individual and organisational learning and capacity building amongst whole ‘communities of leaders’ (Barth, 1988; Day et al. 1998) and across and between schools as ‘learning communities’ (Stoll & Fink, 1996; Joyce et al., 1998; Lieberman, 1999). The Networked Learning Communities programme also has a concern to generate wider system-level learning, to which the processes and outcomes of practitioner enquiry work make a direct contribution, through a process we have termed ‘learning exchange’. These processes involve accumulating and making sense of the learning emerging from the work of the NLCs and re-configuring it to make it dynamically useable – both for those within and outside the programme. This kaleidoscopic view of the process of generating dynamic representations of learning within Networked Learning Communities and the wider system, is a key contribution which the programme aims to make to current thinking and practice in knowledge management at the system level. In this regard, accessing the knowledge-base which underpins the work of school-based leadership practitioners and providing a context for the expression of practitioner voice on matters of both educational policy and practice, is seen to be crucial to the achievement of current system-wide aspirations for school transformation and sustainable improvement, because as Stoll (2001) suggests: 3 DRAFT ONLY While society as a whole, policy makers and others outside schools have their own important role to play in helping enhance schools’ capacity for learning, ultimately the key players are those within schools because they know their schools best. (p.3). Hence, our work is characterised by two core fields of commitment. The first is to the involvement of the voice of school leaders, relevance for practice and a commitment to enquiry-based leadership - we start from the premise that what is known about school leadership in action is out there, being lived out daily by the leaders in our schools. The second is an orientation towards innovation, action and applied research; to designing interventions, working with schools, studying what works well and why – in the belief that through sharing what is known and applying best ideas we can further advance both leadership and school improvement understandings (Jackson & Southworth, 2001). In summary, there are a number of generic themes which have underpinned the College’s work in designing its development and research programmes and its strategies for supporting the professional and leadership development of the teaching profession in England, these themes represent significant fields of commitment in their own right. Developing enquiry-based leadership Linking research and the practice of leadership Exploring new forms of leadership learning Making strategic connections and network links Designing planned interventions for transformational purposes The Networked Learning Communities Programme; the background NCSL is committed to developing collaborative, capacity-building and sustainable learning programmes - the Networked Learning Communities programme is one illustration of this commitment. The nature of the NLC programme as a large-scale, national initiative is characterised by the detail of the population which constitutes its participant-base. The first cohort of 40 Networked Learning Communities (Cohort 1a) was launched in September 2002 with a further 45 joining in January 2003 (Cohort 1b). Approximately 1,000 schools from all phases are represented, involving approximately 250,000 pupils. 77 LEAs across England currently have Networked Learning Communities operating within them – with 25% of these being NLCs that straddle more than one LEA. Additionally, in September 2003 a further 26 NLCs have joined the programme, taking the total number of networks engaged in the programme to over a 100. 4 DRAFT ONLY Networked Learning Communities is a development and research programme focused upon working with clusters of schools who, in turn, are working in partnership with others to enhance the quality of pupil learning, professional development, and school-to-school learning. We have drawn from the OECD Lisbon Seminar (reported in Hopkins, 2001) in defining NLCs as follows: Networked Learning Communities are purposefully led social entities that are characterised by a commitment to quality, rigour and a focus on outcomes. They are also an effective means of supporting innovation in times of change. In education, Networked Learning Communities promote the dissemination of good practice, enhance the professional development of teachers, support capacity building in schools, mediate between centralised and decentralised structures, and assist in the process of re-structuring and re-culturing educational organisational systems. (Jackson, 2002a: 2) The NLC programme is designed to improve learning opportunities for pupils and to support the development of schools as professional learning communities. It places teachers, leaders and schools at the heart of innovation and knowledge creation within the profession and enables the development of local, context-specific practices and solutions that can be explained and interpreted by schools in other contexts – at the heart of knowledge networks. NLCs act as critical friends to one another and each has an elected external partner, which may include Higher Education Institutions (HEIs), Local Education Authorities (LEAs) or community groups. The strategic purpose of the NLC programme is to generate learning – about ‘networked learning’, knowledge management and learning exchange – for the programme and for the wider system. The unique characteristic of the programme is ‘networked learning’. NLCs are committed to ‘learning from, with and on behalf of each other’ as underpinning values within the work of the programme. Networked learning applies particularly to ‘learning on behalf of each other’, where it is understood that we can add value to the networks and learn more about networked learning through the exchange of learning (or knowledge management) processes. This process of learning exchange is the dimension of the work that relates to the ways learning is drawn from what networks do and know, from beyond the programme (publicly available knowledge), and from collaborative study and enquiry processes within and between networks.1 5 DRAFT ONLY The NLC programme is designed to encourage change through learning at multiple levels of the education system. In fact, what makes the programme distinctive from traditional approaches to raising standards is its founding premise that a focus on one or two aspects of teaching and learning will not build the system-wide capacity for continuous adaptation and improvement upon which long-term success depends. (DEMOS, 2002:2) The Scaffolding for the Programme A key feature of the distinctiveness of the programme design, is its orientation towards building system-wide capacity for continuous adaptation and improvement, through an emphasis on encouraging change and development at multiple levels within the education system. The conceptual framework which underpins this design provides ‘the scaffolding’ for the programme and for networked learning activity within the NLCs. This scaffolding also provides a multi-layered context for participant engagement in practitioner research as well as providing a framework for programme-level research and enquiry. It is based upon the concept of six ‘Levels of Learning’ (NCSL, 2002). Each Network has chosen an evidence-informed approach to improving pupil learning as the unifying focus for their collaboration. Thereafter, the programme is built around six levels of learning, nested or interrelated so that each adds value to the others: Pupil learning (a pedagogic focus) Adult learning (with professional learning communities as the aspiration) Leadership learning (at all levels, particularly collaborative headteacher learning) Organisational learning (progressive redesign around learning principles) School-to-school learning (and between communities of practice) Network-to-Network learning (a programme priority) There are also three non-negotiable principles, which are: moral purpose – a commitment to success for all children; enquiry - evidence and data-driven learning and models of shared and distributed leadership. In summary, the Networked Learning Communities programme can be characterised in the following terms. It is enquiry driven and emphasises knowledge creation and evidence-informed practice It is led by participants, promoting a high degree of ‘ownership’ It is data rich, establishing baseline surveys and other data sources for all participants, and models innovation in data management for network schools 6 DRAFT ONLY It stimulates and supports the diffusion of knowledge and capacity across networks, rather than defining effective practice and disseminating it through vertical channels of support and accountability (NCSL, 2003) It is this framework, built around the concept of six levels of learning, three core principles and three key characteristics of networked learning activity, which provides the ‘scaffolding’ for the programme and the context for both programme-level research and enquiry and the engagement of NLC participants in practitioner research and enquiry. In the light of this, the work of the programme is, in turn, strategically and operationally driven, in both its development and research domains, by three key questions which guide NLC activity. How is programme activity: supporting the development of networks?; helping us to learn about networked learning?; enabling the programme to influence policy? Pupil Learning Influence Policy Enquiry Driven Network Development Participant Led Networked Learning Network-to- Network Learning Adult Learning *Distributed Leadership *Moral Purpose *Enquiry Data Rich Lateral Knowledge Diffusion Leadership Learning School-to-School Learning School-wide Learning Figure 1: Networked Learning Communities – The Scaffolding 7 Learn about Networked Learning DRAFT ONLY The Methodological Orientation of Practitioner Enquiry within the Programme The programme is committed to inside-out change processes (Day et al. 1990; Dadds, 1996; Hopkins, 2002). There is an equally strong commitment to coherence–making through joint learning, to sustainability and capacity building (Hopkins & Jackson, 2002; Hadfield et al., 2002) and to reflective, problem solving and knowledge creating approaches (Hopkins, 2001; Jackson, 2002b). We seek to act out co-constructed learning and contextual enquiry. The template that we apply to all the work of the NLC programme is drawn from the parity we attach to three fields of knowledge (NCSL, 2002). This model of learning provides the epistemological basis for the methodological orientation of our work within the ‘collaborative action enquiry’ paradigm. Practitioner knowledge we start from what people know, the knowledge that people bring to the learning table Publicly available knowledge the theory and research publicly available to be drawn into learning environments The knowledge we create together through collaborative enquiry Figure 2: A Model of Learning - The Three Fields of Knowledge In our understanding, ‘action enquiry’ embraces a number of varying approaches including ‘action research’ (e.g. Lewin, 1946; Elliott, 1991), ‘action learning’ (e.g. Revans, 1980; McGill & Beaty, 1992) and ‘appreciative enquiry’ (e.g. Cooperrider et al., 2000; Watkins & Mohr, 2001). Each of these paradigms of enquiry has different origins, histories and traditions which have grown out of the varying applications of an action-focused approach to ‘real world’ research. Action research in education in the UK has grown largely out of a tradition of curriculum development (Stenhouse, 1975; 1978; Elliott,1998) and latterly been associated with work in the field of school improvement (Hopkins et al., 1994; Myers, 1996; Halsall, 8 DRAFT ONLY 1998; Joyce et al., 1999). Action learning meanwhile, has its roots in a tradition of management development within the private sector, originating in an approach to real world problem solving in the mining industry (Revans, 1966; 1971). As one of the latest additions to the action enquiry paradigm, appreciative enquiry, on the other hand, has evolved from work in the field of organisational change. As a collaborative organisational development intervention it has been utilised by companies around the world to engage in bold experiments in organisational design and change management (Whitney, 1998). Despite their differing starting points, each of these approaches to enquiry is bound together around a common core characterised by a focus upon collaborative engagement in a process of action-oriented, evidence-informed improvement and the building of change management capacity within organisations. In this way, action enquiry in all its forms appears unified by a dual emphasis upon bringing about improvements in practice and improvements in understanding simultaneously (McCormick & James, 1983) whether at individual, organisational or whole system level. As a type of ‘real world enquiry’ it is also commonly concerned with seeking a potential usefulness in relation to policy and practice (Robson, 1993). In working from a previous identification of the characteristics of teacher research (Carter & Halsall, 1998) we see commonalities across each of these paradigms of enquiry which have helped to inform the use of action enquiry processes within our work. it focuses on professional activity, usually in the workplace itself its purpose is to clarify aspects of that activity, with a view to bringing about beneficial change and ultimately, to improve student progress, achievement and development, this being precisely the purpose of school improvement it may focus on, again as is the case with school improvement efforts generally, both teaching and learning at the classroom level, and supporting organisational conditions and change management capacity (p.72-73) Within this frame of reference, the adoption of an enquiry-based approach to leadership and leadership development is seen as a powerful vehicle for building ‘school capacity’ (NCSL, 2002), that is, ‘the collective competency of the school as an entity to bring about change’ (Hopkins, 2001:12). It is also recognised as valuable in providing a medium through which school improvement efforts can be framed to accommodate a simultaneous emphasis upon the professional learning of individuals and the development of ‘organisational capacity’. As Hopkins (2001) suggests, ‘In a wide range of public and private sector organisations there is now evidence to suggest that leadership is more likely to be effective if it addresses not only the learning of individuals, but at the same time dimensions of organisational capacity’ (p.12). Without this dual emphasis, he argues, a school will be unable to ‘transform’ itself or sustain 9 DRAFT ONLY continuous improvement efforts that result in student attainment. He further suggests that one of the key organisational features required in building the ‘social capital’ aspect of capacity is the provision of opportunities for staff to work together collaboratively whilst engaged in enquiry and problem solving (2001:12). In this way of thinking, the adoption of an enquiry-based approach to leadership is understood to provide a potentially potent means of building change management capacity, individual and collective leadership capacity, and internal, organisational capacity, within a continuous cycle of investigation, action and improvement (Carter & Ireson, 2003). The Challenges of Programme Facilitation The networked context in which both programme-level research and enquiry and practitioner research are undertaken within the Networked Learning Communities programme is important to account for. In supporting the use of action enquiry methodologies within the work of the NLCs and in investigating, at programme level, critical programmatic themes such as, the facilitation of network development, and learning at the network-to-network level, it has been necessary for us to develop a networked model of facilitation which provides us with the means to re-frame our facilitation practice in ways which will build sustainability for both the networks themselves in the longer term, and for the programme in the shorter to medium term. Models and methods of facilitation within the Networked Learning Communities programme have been explored in a variety of contexts at both programme level and within newly formed regional teams. This exploration has utilised a variety of enquiry methodologies including the adoption of an action learning approach (Revans, 1980; McGill & Beaty, 1992) and the use of an appreciative enquiry framework (Cooperrider et al., 2000; Watkins & Mohr, 2001). Developing thinking around emergent models and methods of facilitation has also been captured through a working group process drawing upon perspectives from theory, practice and policy in providing a framework for re-conceptualising our facilitation practice in light of the evolving needs of the programme and of the networks (Carter et al., 2003). This work has been undertaken with the core purpose of informing the development of the network consultancy function within the NLC programme in operationalising approaches to facilitation which are responsive and adaptive, appropriately differentiated to developing network needs and therefore, both evolutionary and innovatory in nature. In addition, this work has focused upon the increasingly pressing need to ensure that the models and methods of facilitation utilised within the programme are sustainable in both the medium and long term and have a constant eye upon the need for nurturing connectivity and networked learning at all levels within the programme. 10 DRAFT ONLY The Framing of Facilitation – Towards a Model of Practice Appreciative enquiry data gathered from the Network Consultancy team as part of a ‘research lens’ focus upon network facilitation required facilitators to frame their lived experiences of facilitation within the programme from within an appreciative stance. This enquiry aimed to: • develop the positive start made by facilitators and acknowledge the positive experiences and potential contributions of new starters and others, and to go forward from this optimistic/ appreciative stance • draw together the significant cultural characteristics of our facilitation practice ‘at its best’ and then preserve and grow them • make explicit and positively acknowledge the connections with and influence of, the public knowledge-base in informing our current thinking and future practice The outcomes of the ‘discovery’ stage of the enquiry were drawn together utilising two analytic frameworks.The first was focused upon the identification of the values and principles underpinning our facilitation in practice. The second, focused upon the identification of the activities and actions of facilitation exemplified in the narrative accounts given by facilitators of their work with the networks. The data within these two frameworks were subsequently grouped around four ‘Dimensions of Facilitation’ - participation, action orientation, personal practice and relationships (see Appendix 1) and four ‘Domains of Facilitation Activity’ – developer, networked, enquirer, knowledge generator (see Appendix 2). Network Consultancy Development/ facilitation Networking Intervener, Coach Enquiry and Research Network Connector Enquirer, Analyst, Interpreter Reporter, Artefact Generator Knowledge Creation Figure 3: The Four Domains of Facilitation Activity 11 DRAFT ONLY Unsurprisingly, considering the stage of network development when the enquiry was undertaken (February 2003), the main emphasis of activity and confidence appeared to be within the ‘Developer’, ‘Networker’ and ‘Enquirer’ functions whilst the ‘Knowledge Generation’ function appeared to be least well developed. In framing the values and principles which underpinned facilitation practice in NLC there was a high level of congruence around the ‘action orientation’ of the facilitation role. There was also a recognition of the significant influence of ‘personal practice’ and the need for interpretation and adaptation of role to meet networks’ needs. An emphasis was also placed upon facilitative approaches to nurturing ‘participation’ and building and sustaining ‘relationships’ within facilitator-network engagement and interaction. Although it might be argued that the ‘development’ domain of our activity as facilitators can be distinctively characterised as being associated with the support of network processes within the project management, or organisational change management field, amongst others. It might also be suggested that network issues in this domain of the quadrant can only be addressed by considering the activity undertaken within the other quadrants first. This, it might be argued, is the quadrant that will transform plans, ideas and concepts into reality and brings about a synergy between action undertaken in the other quadrants. In this way of thinking, facilitation and development lies at the core of the work of the facilitator group – it is the key catalytic function within our role to make things happen. It represents the optimal point of our effectiveness when we are able to bring together each of the other quadrants of activity within a powerful combination for driving forward and supporting both network and programme level learning. A Networked Learning Development and Research Programme Knowledge Creation Networking Facilitation our research activity, our seminars, our products Research and Enquiry Figure 4: Reconfiguring the Locus of Facilitation Activity within the Programme 12 DRAFT ONLY Emergent Models and Methods for Future Practice In subsequently developing our thinking around the theme of facilitation following this initial stage of enquiry, we began to explore how these identified ‘dimensions’ of facilitation (the values and principles underpinning our facilitation practice) and ‘domains’ of facilitation activity (activities and action of facilitation) might be de-constructed and re-constructed with a view to the development of a more sustainable model of facilitation practice than the ‘one facilitator-one network’ model of facilitation currently in operation. Proposals for the development of models and methods of facilitation practice for the future are currently under consideration in terms of operationalising new forms of facilitation within a newly established regional structure and a new programme level project group structure. These proposals, which are currently at the stage of operational design and development, are rooted in the idea that a more explicitly ‘networked’ model of facilitation provides us with the means to reframe our facilitation practice in ways which will build sustainability for both the networks themselves in the longer term, and for the programme in the shorter to medium term. Current thinking which is informing the development of these new forms of facilitation is that if we are to achieve effective network-to-network, programme and systemic level learning and knowledge sharing, then a ‘kaleidoscopic view’ of the kinaesthetics of learning and the networking of knowledge might be helpful to us in pursuing this aim. This in turn, suggests the need for a new perspective on our work as facilitators which re-configures our facilitation activity and its outcomes, within a networked model of knowledge generation and transfer. This viewpoint is seen to represent a move away from the singular application of a ‘microscopic lens’ in analysing personal practice, or in studying or supporting the work of networks within a ‘one-on-one’ model of facilitation. It is also seen to be distinctive from the application of a ‘telescopic lens’, in viewing the work of others (be they other networks, or other facilitators) ‘from a distance’ as a second consequence of the adoption of a ‘one-onone’ model of facilitation. What is proposed, in viewing our facilitation practice through a kaleidoscopic lens, is a reconfiguration of our practice in supporting the networks to achieve a more dynamic, colourful and kinaesthetic view of their own learning and of the potential of network-tonetwork learning within this, in ways which have the potential to energise, both the process of networked learning and its outcomes, in connected and powerful ways. We therefore envisage a networked model of facilitation to look something along the lines indicated below – where there is a dynamic pattern of connection and layering between our actions in the four domains of facilitation activity – centred upon the use of a networked model of facilitation. 13 DRAFT ONLY N2N regional networking & knowledge sharing N2N regional network support & development N2N programme groups N2N facilitator activity N2N research enquiry group N2N regional groups N2N themed groups N2N programme products N2N regional research & enquiry N2N consultant activity N2N national network support & development N2N development and enquiry groups N2N regional knowledge generation N2N regional products Figure 5: The kaleidoscopic context for the facilitation of network-to-network learning Concluding Discussion; Taking a Kaleidoscopic View of Practitioner Research In summarising the new directions taken in the work of Networked Learning Communities programme and identifying the key challenges posed in supporting practitioner research in networked learning contexts - that is, both our own research as practitioners and that of the NLC participants and their partners in schools - a number of concluding issues are identified below. In attempting to frame the key challenges currently faced by the NLC programme it is hoped that a consideration of these key themes will engage others in the current debate around ‘‘New Directions in Practitioner Research’ (Noffke et al. 2003). Supporting ‘leadership’ and ‘learning’ communities in addressing their individual and organisational improvement goals (Harradine, 1996; Carter, 1998) and facilitating the sharing of practice and the dissemination of lessons learned from collaborative enquiry across NLC’s six levels of learning, thereby connecting classroom enquiry and teacher learning and knowledge generation, to school, network and network-to-network contexts at the system level. 14 DRAFT ONLY Creating a kaleidoscopic process for knowledge generation and knowledge sharing thereby ‘networking knowledge’ to inform school improvement and leadership processes (Jackson, 2002a; Hargreaves, 2001) and the building of a knowledge-base of innovative practice, whilst acknowledging the context-specific nature of practice and, therefore, of the knowledge derived from action enquiry, where it is argued that there is ‘no one best way’ (Fullan, 1991; Scheerens, 1992). Creating a context for, and contributing to, collaborative enquiry involving different research and practitioner communities (Halsall et al., 1998; Myers, 1996) e.g. Universities; LEAs; schools; national bodies etc., with the aim of supporting a schoolbased culture of research, and bridging the gap between ‘the castle of the school’ and ‘the castle of the academy’ (Somekh, 1994) and including the development of inclusive collaborations, where all NLC participants, including pupils, can contribute to networked learning enquiry. Giving status to practitioner ‘voice’ in research and policy contexts (Hargreaves & Evans, 1997; Dadds, 1996; Groundwater-Smith, 1996) both through the involvement of practitioners in the NLC programme’s development and research activity and through their involvement in learning exchange and knowledge sharing processes, dissemination, publication and other policy informing activity. 2 Notes 1. 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