Distance Learning in Maryland Colleges and Universities Academic Year 2001-2002 October 2003 MARYLAND HIGHER EDUCATION COMMISSION John J. Oliver, Jr., Chairman Donald J. Slowinski, Sr., Vice Chairman Joann A. Boughman Aja M. Campbell Edward O. Clarke, Jr. Anne Osborn Emery Ilona Modly Hogan George S. Malouf, Jr. Emmett Paige, Jr. Hoke L. Smith Richard P. Street, Jr. Mario VillaSanta John A. Sabatini, Jr. Acting Secretary of Higher Education Executive Summary This report discusses the extent and the character of the distance learning (DL) activities of Maryland colleges and universities during academic year 2002—fall semester 2001 and spring semester 2002. Out-of-state institutions that might have been operating in the State are not included. “Distance learning,” as used here, refers to education or training delivered off-campus via electronic technologies, including video, audio, and computer-based instruction. It does not include courses conducted exclusively via traditional print-based correspondence or courses in which the instructor travels to the remote site to deliver instruction in person for all class meetings. When possible, comparison is made in this analysis with data previously reported for the four instructional sessions of calendar year 1997 -- the winter session, the spring semester, the summer session, and the fall semester -- and for academic year 1999-2000. Overall, the data indicate an explosive growth of distance learning in the five intervening years. A few of the most significant findings resulting from the survey and analyzed in the following pages are: Between 1997 and 2002, Maryland colleges and universities increased the number of enrollments in credit courses offered by all forms of distance learning from 1,245 credit courses with 29,145 enrollments to 3,087 courses and 96,277 enrollments—a 148% increase in courses and a 230% increase in enrollment in 5 years. In 1997, the most popular modes of delivery for distance learning courses (credit and noncredit) in rank order were: (1) one-way, pre-recorded video (493 courses); (2) two-way interactive video and audio (335 courses); and (3) asynchronous online instruction (153 courses). In 2001-2002, the most popular modes of delivery for distance learning courses (credit and non-credit) in rank order were: (1) asynchronous online instruction (2,995 courses) (2) one-way, pre-recorded video (335 courses); and (3) two-way interactive video and audio (306 courses). In 1997, 10 Maryland colleges and universities offered 17 degree programs either primarily or entirely by distance learning. In 2002, 15 Maryland institutions offered 72 degree programs either primarily or entirely by distance learning. The expansion of distance learning has not touched all segments of higher education equally. The data reveal the following: Whereas five years ago, of the 11 constituent institutions of the University System of Maryland (USM), only the University of Maryland University College demonstrated a significant distance learning effort; now all of the institutions of the USM have adopted distance learning (DL) in some form. Six (6) USM campuses now offer complete degree programs by DL. 3 The University of Maryland University College (UMUC) continues to dominate distance learning in Maryland as it did in 1997; and, because of the number and breadth of credit courses (782) and degree programs (31) it offers online, UMUC has become a world-class competitor in the field of electronic distance learning. Since 1997, the number of credit and non-credit DL enrollments of all community colleges has grown; but a gap seems to be widening between larger institutions with sizeable DL enrollments and the smaller campuses. Six (6) of the larger community colleges (Anne Arundel Community College, Community College of Baltimore County, College of Southern Maryland, Howard Community College, Montgomery College, and Prince George’s Community College) total 19,645 DL enrollments. The 10 other smaller community colleges total only 12,866 enrollments. Although 3 independent colleges—Capitol College, Goucher College, and Johns Hopkins University—have become major distance learning providers, many of the independent colleges and universities (16 out of 25 institutions responding) have not adopted distance learning in any form. The baseline technology necessary for the delivery of asynchronous computer-aided courses exists at all public institutions; but this infrastructure is absent at most independent colleges and universities. Clearly, enrollments in DL courses (especially online courses) have grown at a much faster rate than all enrollments since 1997. If, as many experts contend and the data here displayed indicate, much of the future growth in higher education enrollments will be in the use of information technologies to reach new markets, colleges and universities which have not entered distance learning in a competitive way will be at a great disadvantage. Detailed institutional data are contained in the tables that follow the narrative report. Summary tables by segment are interspersed through the narrative and are also found among the tables. Section VI: National Perspective compares Maryland’s DL developments with national data. In Section VII: Concluding Remarks, implications for policymakers are discussed. Finally, a word of caution. It should be noted that “distance learning is not for everyone.” Certain institutions have made a clear policy decision that the provision of distance learning is not appropriate to their mission. In other cases, faculty members have decided that their discipline does not lend itself to distance learning. These can be reasonable and valid decisions. Each institution must decide what is the proper balance between traditionally delivered instruction and instruction delivered by distance learning. But State policy should assure that this decision is based on academic grounds, not on a lack of information technology resources. 4 Table of Contents Introduction 7 I Measures of Activity 9 II Delivery Methods 15 III Instructional Practices 21 IV Support Services for Students and Faculty 25 V Telecommunications Equipment and Services 27 VI National Perspective 31 VII Concluding Remarks 35 APPENDIX 1. Data Tables 40 2. Distance Learning Survey Form 93 3. References 102 5 6 Introduction The purpose of this report is to provide a portrait of the use of distance learning (DL) by Maryland colleges and universities. This data was collected in fall 2002 as a part of the regular postsecondary education data collection of the Maryland Higher Education Commission (MHEC). For the purposes of this survey, the term “distance learning” refers to: education or training delivered off-campus via audio, video and/or computer technologies, but does not include courses conducted exclusively via traditional print-based correspondence or courses in which the instructor travels to the remote site to deliver instruction in person for all class meetings. Since the first survey of distance learning covering calendar year 1997, immense changes have occurred in the use of information technology in Maryland’s colleges and universities. Much of this has been due to the coordination, encouragement, and leadership provided by the founders of the Maryland Community College Teleconsortium (MCCT) and MarylandOnline (MOL). These two organizations (merged into an expanded MOL in 1999) have developed statewide guidelines, provided statewide faculty technology training, and improved the student services available to distance learners in Maryland. In addition, since 1997, the University of Maryland University College (UMUC) has completed its transformation into the nation’s leading virtual institution. As the data in this report will attest, UMUC provides more distance learning opportunities than all other Maryland institutions combined. Additionally, UMUC provided the administrative home for the birth and development of MarylandOnline. The growth of distance learning in Maryland—especially of online learning—from 1997 to 2002 has disproved the old cliché about academe’s inability to embrace change. Many institutions have decided that they must develop the capacity to deliver distance learning to serve their students better. Other institutions have seen this as an entrée into new markets. In just five years the number of institutions offering DL credit courses increased from 29 to 35, the number of DL credit-bearing courses mushroomed from 1,245 to 3,087, and the total enrollments in electronically delivered distance learning credit-bearing courses more than tripled from 29,415 to 96,277. While the bulk of this growth was attributable to UMUC, increasingly all types of institutions are adopting DL instruction. The reader should be aware that the rapid expansion in distance learning quickly renders precise data out-of-date; so the data herein are best seen as indicators of the relative size of the activity among the several institutions and segments of higher education at one point in time rather than as a precise indicator of the specific activity by any one individual institution. It should be noted that the data presented in this report is based solely on the survey responses. As questions arise, MHEC staff contacted the institutions and attempted to verify the responses. 7 Detailed tables containing the institutional responses to the survey are presented in the Appendix. In the report, the data have been analyzed in five topical categories: (1) (2) (3) (4) (5) Measures of activity; Delivery methods; Instructional practices; Support services for students and faculty; and Telecommunications equipment and services. References in the text to alphabetized tables refer to the tables integrated into the text, while tables in the Appendix are indicated by numbers. Graphs are identified with roman numerals. The data analyzed for this report will be updated regularly as a part of the Maryland Higher Education Commission’s regular data collection process. 8 I Measures of Activity Maryland public and independent colleges and universities were asked to report four indicators of the level of distance learning (DL) activity for academic year 2001-2002. The four indicators are: Enrollment in credit courses delivered by distance learning Enrollment in non-credit courses delivered by distance learning Number of credit courses delivered by distance learning Number of non-credit courses delivered by distance learning When examining the data for courses, one must keep in mind, unless otherwise noted, that these data include all forms of electronically delivered courses. Therefore, one should not read into these numbers the prevalence or scarcity of a particular type of technology -- say, online courses or interactive video courses, because all methods of delivery are combined in this section. The extent of the use of different technologies is discussed in Section II of this report. The measures of activity for individual institutions are presented in Tables 1 and 2 in the Appendix. Credit Courses Offered by Distance Learning 1,662 782 1,800 1,600 1,400 1,200 Number 1,000 of 800 Courses 600 400 200 0 335 308 1,013 536 2001-2002 252 334 837 216 1999-2000 135 57 1997 UM UC er Oth ea 4-Y lics ub P r m Co m ity un es lleg o C Ind ts en nd e ep 1997 1999-2000 Figure I. Distance Learning Courses (Duplicate Courses Included) 2001-2002 9 During 2001-2002, 35 out of 54 degreegranting institutions offered a total of 3,087 credit-bearing courses by distance learning. A few of these courses were repeated from session to session. So, the total of 3,087 includes courses duplicated from semester to semester. Figure I demonstrates the rapid expansion that has taken place in distance learning over the past 5 years. The total number of courses offered by distance learning has increased by 148% since 1997. Independents 10% Community Colleges 54% UMUC 25% Other 4-yrs 11% Figure II. Percentage of Distance Learning Credit Courses by Segment Academic Year 2001-2002 Figure II represents the distribution by segment of credit courses offered in 2002. The absolute leadership of University of Maryland University College (UMUC) is so notable that this institution has been broken out in most of the graphs and data tables in this study. Of the 1,117 credit DL courses offered by the public four-year institutions, UMUC offered 782 (or 70%) (Appendix Table 2.a.). The credit courses offered by community colleges were distributed among all the colleges, with all community colleges offering at least a few distance learning credit courses (Table A). The most active community colleges were the largest ones: Community College of Baltimore County (225 courses), Prince Georges Community College (222), Anne Arundel Community College (221), College of Southern Maryland (170), Montgomery College (155), and Howard Community College (143) (Table A, Appendix Table 2.b.). Table A. Credit Courses Offered by Distance Learning by Institution Academic Year 2001-2002 Public 4-Year Institutions (13 institutions) Bowie State University Coppin State College Frostburg State University Salisbury U. Towson U. U. of Baltimore U. of M., Baltimore U. of M. Baltimore County U. of M., College Park U. of M. Eastern Shore U. of M. University College Morgan State U. St. Mary's College of Maryland TOTAL Independent Colleges and Universities (25 institutions) Community Colleges (16 institutions) 10 42 24 7 18 33 73 38 82 782 8 1,117 Allegany College of Maryland Anne Arundel CC Baltimore City CC Carroll CC Cecil CC College of Southern Maryland Chesapeake College CC of Baltimore County Frederick CC Garrett College Hagerstown CC Harford CC Howard CC Montgomery College Prince George's CC Wor-Wic CC 73 221 72 60 18 170 69 225 80 13 40 71 143 155 222 30 1,662 Baltimore Hebrew U. Baltimore International College Capitol College Columbia Union College Goucher College Hagerstown Business College Harry Lundeberg School of Seamanship Hood College The Johns Hopkins U. Loyola College in Maryland Maryland College of Art and Design Maryland Institute College of Art McDaniel College Mount Saint Mary's College & Seminary National Labor College Ner Israel Rabbinical College College of Notre Dame of Maryland St. John's College St. Mary's Seminary and U. Sojourner-Douglass College Tai Sophia Institute Villa Julie College Washington College Washington Bible College Yeshiva College 147 54 2 75 15 9 3 3 308 The independent institutions as a group have increased their credit courses offered by distance learning by 435%, from 57 in 1997 to 308 in 2001-2002. However, only 8 independent institutions out of 25 offer these courses. The majority of independent colleges and universities offer no DL courses. The most active campus was Capitol College, offering 147 DL credit courses. Other independent institutions offering significant numbers of DL credit courses were Johns Hopkins University (75), and Goucher College (54) (Appendix Table 2.c.). Enrollments in Distance Learning Credit Courses There were 96,277 headcount enrollments in credit-bearing courses offered by distance learning during academic year 2001-2002. This represents an increase of 228% since 1997. Independents 4% Community Colleges 31% UMUC 58% Other 4-Years 7% Figure III. Enrollments in Distance Learning Academic Year 2001-2002 As illustrated in Figure III., UMUC enrolled more than half of all DL credit students during academic year (AY) 2001-2002. If one assumes that all of the credit courses were 3-credit courses, then one can assume that an equated full-time course load per student would be 10 courses per academic year (15 credit hours per semester, or 30 credit hours per year). By dividing the number of individual enrollments in credit courses by the assumed course load, the resulting number of full-time equivalent students (FTES) for AY 2001-2002 would be 9,628. This number would have to be adjusted slightly to account for graduate students, who take fewer courses per semester. Still, the total of around 9,600 FTES is a relatively safe estimate. DL courses in 2002 accounted for approximately 4.5% of total FTE enrollment. This total is nearly double the percentage of distance learning since AY 2000 when DL accounted for 2.6% of total FTE enrollment. This finding is of critical importance at a time when the State is concerned about the need to expand the capacity of educational facilities. Although AY 2002 credit enrollments equaled approximately that of a medium-sized public university, such as the University of Maryland Baltimore County, students registered for online courses did not require dormitories, student centers, athletic fields, or classroom buildings. 11 120,000 100,000 Enrollments 80,000 UMUC 60,000 Other 4-Years 40,000 Community Colleges 20,000 Independents 0 1997 2000 Academic Year 2002 Figure IV. Enrollment Trends in Distance Learning Credit Courses Delivered by All Technologies 1997 to 2002 Non-Credit Courses Offered by Distance Learning There were very few non-credit courses offered by distance learning in 1997—only 128 total. By 1999-2000, this number had more than tripled to 419. In 2001-2002, the courses increased to 838. As in 1997, almost all (93%) of these courses were offered by community colleges (Table B). This finding is somewhat surprising in that more colleges and universities have not tapped this market; since the primary audience for distance learning is generally assumed to be already employed adults, who might be considered a ready market for non-credit personal and professional development opportunities. Table B. Non-Credit courses Offered by Distance Learning (Duplicate courses included) 1997 to 2002 Total number of noncredit courses 1997 Total number of noncredit courses 2001-2002 University of Maryland University College 1 12 Other Four-Year Public Institutions 21 50 Community Colleges 98 776 Independent Institutions 8 0 128 838 Institutions Surveyed TOTAL 12 Enrollments in Non-Credit Courses Offered by Distance Learning Since the number of non-credit DL courses was small compared to the number of credit DL courses, the enrollment in non-credit courses was also proportionately smaller than that in credit courses. For the academic year 2001-2002, there were 5,695 non-credit DL enrollments compared to over 96,000 credit enrollments. UMUC’s DL non-credit enrollments represent more than 50% of all non-credit enrollments and the community colleges represent 49%. Since 1997, there has been a 440% increase in non-credit enrollments (Table C). Table C. Enrollments in Non-Credit Distance Learning Courses Delivered by All Technologies 1997 to 2002 Total number of noncredit enrollments 1997 Total number of noncredit enrollments 2001-2002 University of Maryland University College 32 2,851 Other Four-Year Public Institutions 30 75 Community Colleges 641 2,769 Independent Institutions 351 0 1,054 5,695 Institutions Surveyed TOTAL 13 14 II Delivery Methods The survey sought answers to two major questions concerning delivery methods: Which were the primary technologies used? Who was the intended audience? The survey distinguished among six primary instructional technologies and also had an “other” option (Table D and Appendix Tables 2.a.-2.d.). Eleven alternate delivery sites were offered, including “at the student’s home” (Table E and Appendix Table 3.a.-3.d.). Online Instruction Over the last few years, asynchronous online instruction has surpassed one-way, pre-recorded video as the dominant mode of delivery for distance learning in Maryland. This instruction is entirely computer-based, available through the Internet. A course offered online is available to any student worldwide with access to the Internet. Such an instructional mode has only been available for a few years; and it is the most promising technology for the future growth of distance learning. In 1997, “asynchronous online instruction” ranked third among the most used modes of delivery. In academic year 2001-2002, the increase in the number of credit and non-credit asynchronous online courses (2,995 in 2001-2002, up from only 153 in 1997) made this the most-used mode of delivery for distance learning. This marked increase reflected the adoption of online instruction by almost all public colleges – both community colleges and four-year institutions (Appendix Tables 2.a.-2.d.). Whereas UMUC was alone among the public four-year institutions in offering asynchronous online courses in 1997, by 2001-2002, 12 out 13 public four-year colleges and universities offered courses with this technology. Similarly, only 7 community colleges offered asynchronous online courses in 1997, but all of the community colleges did so in 2001-2002. As we have seen, independent colleges offered few courses by distance learning in 1997. At that time, most of the online courses offered by independent colleges were offered by two institutions: The Johns Hopkins University (JHU) and Capitol College. By 2002, The JHU had increased its online courses to 75 and Capitol College increased its online offerings to 147 courses. In 2002, a number of independent institutions offered online instruction. Goucher College now offers 54 online courses (versus 1 in 1997) and 3 master’s degree programs. Other independent campuses reporting online courses were Hood College, the Maryland Institute College of Art, McDaniel College and Mount Saint Mary’s College and Seminary. 15 Table D. Rank Order of Use of Leading Distant Learning Delivery Modes 2002 vs. 1997 Rank Number of in courses in 2001-2002 2001-2002 Technology Rank in 1997 Number of courses in 1997 Asynchronous online 1 2,995 3 153 One-way prerecorded video 2 335 5 493 Two-way interactive video and audio 3 306 2 335 Two-way online 4 128 4 85 One-way live video, oneor two-way audio 5 48 1 30 Table E. Primary Modes of Delivery for Distance Learning Courses 1997 vs. 2002 Institutions Surveyed Number of Number of one-way Number of two-way asynchronous prerecorded video interactive video and online courses courses audio courses Calendar Academic Calendar Academic Calendar Academic Year Year Year Year Year Year 1997 2001-2002 1997 2001-2002 1997 2001-02 Number of one-way live video, one-way Number of two-way audio courses online courses Calendar Academic Calendar Academic Year Year Year Year 1997 2001-2002 1997 2001-2002 University of Maryland University College 55 780 0 0 35 0 0 0 0 0 Other Four-Year Public Institutions 0 205 21 50 74 96 0 2 0 0 Community Colleges 79 1,877 472 281 207 208 16 46 24 3 Independent Institutions 19 133 0 4 19 2 0 0 6 125 TOTAL 153 2,995 493 335 335 306 16 48 30 128 16 Table F. Institutions Reporting Asynchronous Online Courses Offered During 1997 with Number of Courses Offered Public Four-Year Institutions (13 institutions) Independent Colleges and Universities (26 institutions) Community Colleges (16 institutions) University of Maryland University College 55 TOTAL 55 Anne Arundel CC Carroll CC CC of Baltimore County Chesapeake College Howard CC Montgomery College Prince George's CC 6 6 3 1 2 51 10 Capitol College Goucher College The Johns Hopkins U. 79 4 1 14 19 Table G. Institutions Reporting Online Courses Offered (both asynchronous and two-way online) During Academic Year 2001-2002 with Number of Courses Offered Public Four-Year Institutions (13 institutions) Bowie State University Coppin State College Frostburg State Salisbury U. Towson U. U. of Baltimore U. of M., Baltimore U. of M. Baltimore County U. of M., College Park U. of M. University College Morgan State U. St. Mary's College of Maryland TOTAL Independent Colleges and Universities (25 institutions) Community Colleges (16 institutions) 2 10 13 4 9 33 39 53 9 780 3 30 Allegany College of Maryland Anne Arundel CC Baltimore City CC Carroll CC Cecil CC College of Southern Maryland Chesapeake College CC of Baltimore County Frederick CC Garrett CC Hagerstown CC Harford CC Howard CC Montgomery College Prince George's CC Wor-Wic CC 985 18 254 106 107 18 109 119 270 113 7 85 137 179 152 156 50 1,880 17 Capitol College Goucher College Hood College The Johns Hopkins U. Maryland Institute, College of Art McDaniel College Mount Saint Mary's College & Seminary College of Notre Dame of Maryland 147 54 1 27 15 9 2 3 258 It must be noted that the growth of online instruction in Maryland has been greatly aided by two consortia: the Maryland Community College Teleconsortium (started in 1998) and MarylandOnline (begun in 1999). These two organizations merged four years ago (now known as MarylandOnline) and have provided the organizational structure necessary for the sharing of courses, statewide faculty technology training, the development of common policies, and shared student services. Video In 1997, by far the largest number of DL courses was delivered by one-way, pre-recorded video (493). This was probably an indication of the large number of courses offered by the College of the Air, a consortium of colleges (mostly community colleges) contracting with Maryland Public Television to offer college courses for credit, with the video being broadcast by MPT into students’ homes. The second largest category of DL courses in 1997 was offered by two-way interactive video and audio (335). There has been a decrease in the number of DL courses delivered by the several video technologies between 1997 (844) and 2001-2002 (689). It is clear that the rapid expansion of this technology evident in the early 1990s has given way to the growth in online instruction. Interactive video courses in Maryland have been offered over three networks: (1) the Maryland Interactive Distance Learning Network (MIDLN), (2) the University System of Maryland Interactive Video Network (IVN), and (3) the Baltimore Region Community Colleges Instructional Video Network (BRCCIVN). MDLN is a full-motion video, fiber optic DS-3 network managed by Verizon. IVN and BRCCIVN are compressed video networks carried on T-1 lines. A MDLN classroom connects four sites interactively with video quality similar to a home television. There are eight monitors in a classroom (four in front for the students to see, four in back for the teacher to see). An IVN or BRCCIVN classroom has two monitors (one showing the distant class and one the classroom where instruction takes place). Whereas the total number of video courses decreased, the biggest reduction was in the transmission of one-way prerecorded video courses by the community colleges (dropped from 472 in 1997 to 281 courses in 2001-2002) (Table E). A decline in the number of two-way interactive video and audio courses (teleconferencing) among all three segments was also observed (from 335 to 306). The number of pre-recorded video courses (such as the College of the Air offers on public television) also declined among all three segments by 158 courses (from 493 in 1997 to 335 in 2001-2002). As we have seen, independent colleges offered few courses by distance learning. In fact, the number of video courses offered by independent colleges and universities actually decreased from 19 to 6 over the five-year period. 18 Sites for the Delivery of Video Instruction As opposed to online instruction which is available where and when a student can access the Internet, interactive video-instruction is site-based and scheduled for specific times, like traditional classroom instruction. During AY 2001-2002, the most popular delivery sites were video classrooms at branch campuses or off-campus centers of the institutions offering the courses (159 courses). The second most popular spot for public four-year institutions was at other public four-year institutions and for community colleges at other community colleges (Table H and Appendix Tables 3.a-3.d.). Once again, the contrast between the activity of the public institutions and the independent colleges and universities is striking. Whereas 159 courses were delivered to branch campus sites by video, only 6 of these courses were offered by independent institutions. Between 1997 and AY 2002, the number of DL video courses delivered to private sector workplaces and military installations has fluctuated. For instance, from 1997 to 2000, increases were observed in the private sector (from 2 to 35 courses) and military bases (from 7 to 65 courses). In contrast, the number of courses delivered to private workplaces in AY 2002 dropped below the 1997 levels (from 35 in AY 2000 to 1 course in AY 2002) and military bases (from 65 in AY 2000 to 16 courses in AY 2002). In both cases the major provider of these video courses was UMUC. Another area of DL video instruction that has not grown is delivery courses to public schools. Campuses reported delivering almost the same number of video courses to public secondary schools in 2001-2002 as in 1997. The total was slightly down from 37 to 36. Primary Audiences for Distance Learning The institutions being surveyed were requested to identify the primary intended audience for each of their credit and non-credit courses. The common belief is that distance learning, especially asynchronous online instruction, is ideally structured to appeal to adult, fully-employed learners who need to find time in a busy schedule for education. Institutions were asked to select from among a variety of potential audiences as indicated in Table I on the following page and Appendix Tables 10.a.-10.d. The largest proportion of courses (61%) for which a primary audience was identified was intended for undergraduate students. But this was down from 83% in 1997. The next largest intended audience, graduate students, represented 24% of all courses in 2001-2002. This figure was up from 10.5% in 1997. UMUC accounts for 489 out of 1,601 credit courses for undergraduates (31%) and 305 out of 627 credit courses for graduate students (48%). 19 Table H. Number of Courses Delivered by Video to Certain Sites 1997 to 2002 Institutions Surveyed Courses delivered to a branch campus, off campus, main campus 1997 AY AY 2000 2002 Courses delivered to public 4-yr campus 1997 AY AY 2000 2002 Courses delivered to a community college 1997 AY AY 2000 2002 Courses delivered to independent campus* AY 1997 2002 Courses delivered to Courses delivered to a public public secondary elementary or school middle school* 1997 AY AY 2000 2002 AY 1997 2002 Courses delivered to student's home* AY 1997 2002 Courses delivered to a private sector workplace 1997 AY AY 2000 2002 Courses delivered to a state agency site 1997 AY AY 2000 2002 Courses delivered to a military base site 1997 AY AY 2000 2002 University of Maryland University College 39 67 13 0 68 13 0 34 3 0 0 0 0 0 0 0 0 0 1 33 0 0 0 0 0 55 7 Other Four-Year Public Institutions 40 35 31 11 40 42 6 36 14 0 0 6 9 9 0 6 3 8 1 2 1 0 21 35 6 10 9 Community Colleges 129 108 109 5 17 3 83 113 93 3 0 29 16 27 0 0 69 4 0 0 0 0 0 0 1 0 0 Independent Institutions 12 TOTAL 220 7 217 6 159 3 19 0 125 0 58 10 99 2 185 0 110 3 6 2 2 2 37 0 25 0 36 0 0 0 6 14 86 0 12 0 2 0 35 0 1 0 0 1 22 0 35 0 7 0 65 0 16 *Data not available AY 2000 Table I. Distance Learning Courses/Activities by Primary Audience Academic Year 2001-2002 20 Courses designed for Courses Courses designed professional Courses designed designed for for elementary & continuing for continuing high school middle school education education students students students Courses designed for adult education students (GED, ESL) Courses designed for undergraduates Courses designed for graduates University of Maryland University College 489 305 0 0 0 0 0 Other Four-Year Public Institutions 100 139 15 15 0 0 2 Community Colleges 933 0 5 301 6 0 0 79 183 43 0 0 0 0 1,601 627 63 316 6 0 2 Institutions Surveyed Independent Institutions TOTAL III Instructional Practices The institutions surveyed were asked several questions concerning the nature of their distance learning offerings. The general intent was to determine the relationship of their offerings to their traditional on-campus academic structures. Development of Course Content It was not surprising to note that the largest group of DL courses was developed by the faculty of the institutions offering the courses (Table J and Appendix 4.a.-4.d.). Of the 2,938 courses reported in response to this question, 2,159 (73%) were developed by the institutions’ faculty members. In fact, nearly all of the courses offered by UMUC, the other four-year public institutions, and the independent colleges were developed by faculty at the institution offering the courses. Among community colleges, 606 (21%) of the courses were developed by commercial vendors, a doubling since 1997. It may be assumed that many of these are College of the Air courses distributed by the Public Broadcasting Service’s Adult Learning Service and the Annenberg CPB project. Whatever the source, the use of commercial vendors is a significant development in the academic world. Still, given the large vendor industry that has developed to provide online courses, it is surprising Maryland institutions have not adopted more commercial instructional content. Among independent colleges, almost all courses reported were developed by either institutional faculty or by another college or university. Table J. Course Development 1997 to 2002 Institutions Surveyed Developed by Number of courses another higher developed by faculty education institution Developed in collaboration with another institution Developed by a commercial vendor 1997 19992000 20012002 1997 19992000 20012002 1997 19992000 20012002 1997 19992000 20012002 32 548 794 32 0 0 0 0 0 0 0 0 Other Four-Year Public Institutions 103 237 308 0 0 0 8 0 0 19 0 15 Community Colleges 292 650 898 38 111 63 2 14 52 283 451 606 36 191 159 0 3 0 1 0 2 0 0 0 70 114 63 11 14 54 302 451 621 University of Maryland University College Independent Institutions TOTAL 463 1,626 2,159 21 Degree Programs Offered by Distance Learning The development of an individual course for delivery by distance learning can be a very difficult and challenging task, and it indicates a significant investment of resources by an institution. The offering of entire degree programs, therefore, is not an easy goal to achieve. An associate degree requires at least 60 credits earned or approximately 20 courses. A bachelor’s degree requires at least twice that amount -- 120 credits or 40 courses. Master’s degree programs are shorter in length (at least 30 credits or around 10 courses). Given the size of this task, and the fact that the spread of distance learning is so recent, it is not surprising that in 1997, very few institutions had reached the point of offering entire degrees by DL. In fact in 1997, only 6 of the 54 institutions surveyed reported that they offered entire degree programs by distance learning. When asked if they offered degree programs primarily by distance learning (meaning 75% or more of the courses were DL courses), 6 more institutions joined the first six (6). By 2001-2002, the picture had changed considerably, with 15 institutions offering 72 degree programs either entirely or primarily (at least 75% of the required courses) by distance learning. The increase in the number of programs was determined largely by UMUC, which offered 31 degree programs (16 bachelor’s degrees, 15 master’s) (Table K). In 1997, most of the complete degree programs offered were at the master’s degree level. These are shorter programs, and all the courses are concentrated in the major discipline, making this a more manageable developmental project as compared to an entire bachelor’s or associate’s degree program requiring general education courses in many disciplines. In 2001-2002, the degrees available by DL (and primarily by online instruction) include 26 associate degree programs, 18 bachelor-level programs, 26 master’s programs and 2 doctoral degrees. Membership in Consortia During the period between the 1997 survey and the present survey, three significant consortia had developed in Maryland to encourage and foster distance learning. These are the Maryland Community College Teleconsortium (MCCT), MarylandOnline (MOL), and the Maryland Digital Library (MDL). Through MCCT, the community colleges shared their campus-free online offerings. A student at community college A may enroll in courses sponsored by community colleges B, C, D, and so on but will pay the tuition of his or her home college and have the course entered on the transcript as if the course were taken at the home college. MCCT allowed the community colleges to save on the considerable costs of producing and delivering distance learning courses while still meeting student demands for quality online instruction. MarylandOnline is an inter-segmental voluntary consortium of Maryland community colleges and four-year colleges and universities that enables students to achieve their educational goals leading to career advancement and satisfaction. In fall 2002, MarylandOnline represented 25 institutions offering 22 Table K. Degree Programs Offered Primarily* or Entirely by Distance Learning Academic Year 2001-2002 *consisting of 75% or more DL courses Institutions Surveyed Associate degrees Bachelor's degrees Master's degrees Doctoral degrees PUBLIC FOUR-YEAR SEGMENT Bowie State University Technology Coppin State College Curriculum and Instruction U. of M., Baltimore RN to BSN D.Sc.P.T. Physical Therapy Transitional DPT Physical Therapy U. of M. Baltimore County Information Systems Management Studies in EHS U. of M. , College Park U. of M. University College Teaching Business Administration Communication Studies Computer & Info. Science Computer Studies Environmental Mgt. Fire Science General Studies Humanities Human Resource Mgt. Information Systems Mgt. Legal Studies Management Studies Marketing Psychology Social Science Reliability Engineering Teaching Distance Education Education International Mgt. Accounting & Financial Mgt. Biotechnology Studies Computer Systems Mgt. Electronic Commerce Information Technology Technology Mgt. Telecommunications Mgt. Software Engineering Business Administration Environmental Mgt. Management COMMUNITY COLLEGE SEGMENT Anne Arundel CC College of Southern Maryland CC of Baltimore County Harford CC Howard CC Montgomery College Business Management Business Administration General Studies (2 options) Arts and Sciences (2 options) Computer Info. Sys. (2 options) Computer Science (2 options) Financial Accounting Business Administration Management Development Information Services General Studies Arts and Sciences (2 options) Business Administration General Studies Computer Info. Sys. Business Administration General Studies Computer Info. Sys. General Studies Business Administration Accounting Business Computer Applications Computer Sci. & Tech. General Studies Management INDEPENDENT SEGMENT Capitol College Network Security Information Architecture Electronic Commerce Goucher College Historic Preservation Arts Administration Creature Nonfiction Public Health Master's degrees The Johns Hopkins U. Total per degree level Associate degrees Bachelor's degrees 26 18 26 72 TOTAL PROGRAMS 23 Doctoral degrees 2 certificate programs, 26 associate degrees, 15 bachelor’s degrees, and 18 graduate degrees. With these programs in place, students with demanding home and work responsibilities have the flexibility needed to pursue degrees and certificates leading to career advancement. Maryland’s academic libraries, which serve the state’s publicly supported and independent two- and four-year colleges and universities, have joined to develop a Maryland Digital Library. The goals of MDL are to: (1) increase effective access to information of critical value in both Internet accessible electronic form and in library collections of books, journals, sound recordings and other traditional forms of material, (2) optimize effective use of funding in the acquisition and creation of digital resources, and (3) link Maryland to the rapid developments in national and global digital library capabilities. The principal benefits of the Maryland Digital Library accrue from two key program components – the Maryland Universal Statewide Access (MdUSA) that provides access to licensed Internet-accessible information and the Maryland Premier Academic Catalog (MdPAC) that provides online access first to existing library holdings and then to newly created digital content. Table L represents the extent of participation in MOL and MDL. While it is notable that neither of these organizations existed in 1997, it is revealing that only around half of Maryland’s colleges and universities are members of the two consortia. These are, of course, the institutions that are most active in distance learning. The colleges and universities that have not ventured into the world of electronically-mediated instruction were also not active in these cooperative endeavors to foster and expand distance learning. So, a cycle of cause and effect occurs. The gap has widened between the leading DL institutions and the institutions not yet involved in DL. Even more critical, the “digital divide” is expanding among Maryland’s higher education institutions in regard to their participation in the information technology revolution (Appendix Tables 9.a., b., c.). Table L. Institutional Membership in Maryland Online and the Maryland Digital Library Academic Year 2001-2002 Total Number of Institutions MarylandOnline Maryland Digital Library Four-Year Public Institutions 13 6 11 Community Colleges 16 16 14 Independent Institutions 25 3 5 54 25 30 Segments TOTAL 24 IV Support Services for Students and Faculty Support Services for Distance Learning Students Colleges and universities have developed a number of ways to provide support services for distance learning students—some who may never visit the campus. Obviously, these services will vary by the form of instruction. For example, a community college delivering interactive video courses to a local high school may have the instructor visit the school on a regular basis. On the other hand, a public university offering online courses to students who may be anywhere on the globe must provide all student services online. In completing the survey, a number of institutions left this section blank—not responding in the positive or the negative. Blank answers have been counted as meaning that the service was “not available.” This interpretation was consistent with other responses from these campuses--such as a lack of courses offered by distance learning. The major services provided in support of distance learning are contained in Tables M and N. The most notable of these are the online services. Thirty-two (32) out of 54 responding institutions provided students with e-mail or online access to an instructor. Thirty-two (32) institutions provided electronic access to library catalogs. Twenty (20) institutions provided online access to wide area networks for students. In 1997, 19 campuses had online registration. In 2001-2002, 24 out of 54 respondents provided online registration. Training and Technical Assistance for Faculty Members One measure of the maturity of an institution in offering distance learning is the extent to which the college or university has developed mechanisms for preparing faculty to teach using distance learning rather than leaving faculty training to chance. Many institutions offer just a few distance learning courses because of the energy and enterprising spirit of one or two faculty members. But institutions that take distance learning seriously provide training and curriculum development support in an organized and ongoing fashion. During 2001-2002, only around one-half of the colleges and universities in Maryland had formal programs of faculty training and distance learning course development. Training and technical assistance was far more available to faculty at public institutions than at independent colleges and universities. Twenty-eight (28) of the 29 responding public institutions offered training in the use and application of distance learning technology. Only 8 of the 25 responding independent institutions offered such training. All three segments (35 out of 54 institutions) reported training for faculty in the development of curricula for DL courses. Similarly, all segments (33 out of 54 institutions) reported provisions for training faculty in DL instruction methods (Appendix Tables 12.a., b., c.). 25 Table M. Student Support Services Available for Some or All Distance Learning Courses Academic Year 2001-2002 Total Number Telephone or of online Computer Institutions application registration Segments Surveyed Academic advising Toll-free Teaching phone, email assistant, Toll-free Online Instructor or online tutor, phone, email, financial aid visits remote access to facilitator at online access application site instructor remote sites to help desk Four-Year Public Institutions 13 8 9 5 7 9 8 8 9 Community Colleges 16 8 12 7 6 10 16 7 14 Independent Institutions 25 2 3 2 3 4 8 2 7 SUBTOTALS FOR ALL PUBLIC INSTITUTIONS 29 16 21 12 13 19 24 15 23 TOTALS FOR ALL SEGMENTS 54 18 24 14 16 23 32 17 30 Table N. Library Services Available for Some or All Distance Learning Students Academic Year 2001-2002 Total number of institutions surveyed Segments Surveyed Able to access the institution's Able to library Able to order reserve catalog library items library items Able to download copies of items Cooperative library loan agreements Online access to wide area networks Four-Year Public Institutions 13 10 9 10 8 9 6 Community Colleges 16 14 11 11 12 16 11 Independent Institutions 25 8 7 7 5 7 3 SUBTOTALS FOR ALL PUBLIC INSTITUTIONS 29 24 20 21 20 25 17 TOTALS FOR ALL SEGMENTS 54 32 27 28 25 32 20 Table O. Number of Institutions Offering Each Type of Training/Technical Assistance to Faculty Academic Year 2001-2002 Segments Surveyed Utilization/ Development Total number application of curricula Teaching of institutions of DL for DL methods for surveyed technologies courses DL courses Four-Year Public Institutions 13 12 12 12 Community Colleges 16 16 16 16 Independent Institutions 25 8 7 5 54 36 35 33 TOTAL 26 V Telecommunications Equipment and Services Institutions were requested to indicate whether they owned or operated 25 specific types of telecommunications equipment, facilities, or services. For analysis, the equipment/facilities have been grouped into three categories: 1. Multi-media and computer-aided instructional equipment and services 2. Compressed video, radio and audio facilities 3. Video production facilities and analog video links It must be remembered that, before the 1990s, distance learning using telecommunications meant primarily video broadcasts or interactive video teleconferencing using analog equipment such as satellite transmissions. Therefore, during the 1970s and 1980s, many campuses invested in satellite uplinks and downlinks, video production studios, and other equipment (such as microwave transmission towers) to carry analog video signals. Following the general availability of the Internet to the public in the late-1980s and its commercialization in the early 1990s, the emphasis of educators shifted to development of online and media-enhanced courses. By 1997, leading institutions had introduced online courses but few complete degree programs. Five years later in 2001-2002, as we have seen, 72 entire degree programs were being offered by distance learning—52 of them entirely online. Higher education institutions have had to adapt to these changing technologies. It has been expensive. The telecommunications infrastructure for entire campuses was re-designed and replaced in the last half of the 1990s. Generation after generation of rapidly obsolescent computer hardware and software has required continual upgrading. The strain on campus budgets and capital funds has been enormous. Only financially strong institutions can afford to remain at the forefront of advances in technology. Multi-Media and Computer-Aided Instruction Equipment and Services As demonstrated in this report, the fastest growing form of distance learning is asynchronous online instruction via the Internet. If a college or university is planning to enter this arena, it must supply a number of related telecommunications services to its students and must develop certain baseline institutional capabilities. This section of the survey requested institutions to indicate whether or not they had these capabilities. A number of colleges and universities, primarily independent institutions that offered no DL courses, left this section blank. These responses are treated as negative responses. 27 Table P. Multi-Media and Computer-Aided Instruction Equipment and Services Academic Year 2001-2002 Electronic classroom (networked computer facility) Segment Surveyed Internet Internet Node Electronic WWW Site Mail server Web page capability Institutional for website students Bulletin board or computer conferencing system Class listserv capability Voice mail Four-Year Public Institutions (13) 10 7 12 11 11 10 10 9 11 Community Colleges (16) 11 13 16 16 16 10 11 11 14 Independent Institutions (25) 8 5 7 8 8 7 8 7 6 29 25 35 35 35 27 29 27 31 TOTAL (54) The responses displayed in Table P indicate that proportionally more of the community colleges had computer-related instructional and multi-media equipment and services available to their students during 2001-2002 than did the four-year public institutions or the independent institutions. For example, while 13 out of 16 community colleges had Internet node sites, 7 out of 13 four-year public and 5 out of 25 independent institutions had the equipment for this direct link to the Internet. Electronic bulletin boards, computer conferencing systems, and class listservs are considered by some as essential to online distance learning and can also be enhancements to traditional classroom-based education. Once again, the public four-year institutions led the way in the implementation of these services. Smaller community colleges and almost all independent colleges and universities lacked these services. Electronic classrooms are classrooms containing networked PCs which are tied together in a local area network and are usually linked to the Internet. Such classrooms allow students to work together on collaborative projects, to contribute online (sometimes anonymously) to classroom discussions, to do research on the Internet during class, to engage in simulations, and many other applications. Twentyone (21) of the 29 public institutions had at least one electronic classroom; whereas only 8 of 25 independent institutions reported having these classrooms. Video Production Facilities and Analog Video Links A large number of the public campuses had full video production studios. Of the 13 public four-year institutions, 8 had studios. Likewise, 8 of the 16 community colleges had studios. Only 1 of 25 independent institutions had a studio. The same contrast holds true for television field production units (mobile TV trucks), with 7 public four-year institutions and 7 community colleges having these trucks. Two (2) independent institutions had such units (Table Q). Of all 29 public institutions, 8 campuses did not have satellite downlinks. The broad use by public institutions of satellite technology once again contrasts starkly with the lack of such equipment among 28 Table Q. Number of Institutions with Video Production Facilities and Analog Video links Academic Year 2001-2002 Total Institutions Surveyed Full production studio TV field production units Four-Year Public Institutions 13 8 7 4 Community Colleges 16 8 7 Independent Institutions 25 1 54 17 Segments Surveyed TOTAL ITFS ITFS receive channel site Microwave distribution links Ku band satellite uplink C band satellite uplink Ku band satellite downlink 2 6 1 1 7 8 8 2 5 0 0 1 0 0 13 13 11 2 3 2 0 0 1 0 0 3 3 2 2 3 16 4 2 8 1 1 23 24 21 6 11 Table R. Compressed Video, Radio Stations Academic Year 2001-2002 29 Segments Surveyed Digital compressed Broadcast FM video codecs radio station subchannels Four-Year Public Institutions 6 6 2 Community Colleges 4 2 1 Independent Institutions 2 1 0 12 9 3 TOTAL C band Audio satellite CATV Broadcast conference downlink channels TV stations bridges the independents, where only 3 campuses reported having a satellite downlink. Nineteen (19) public campuses and 2 independent institutions operated cable channels (CATV). Four (4) public campuses and 2 independent institutions managed their own broadcast TV stations. Compressed Video, Radio and Audio The Maryland Distance Learning Network (MDLN) was begun in 1994 to encourage the sharing of courses among Maryland campuses and with high schools. MDLN, carried on broadband DS-3 fiber optic lines, is compressed very little, so that the received picture appears as full-motion television. The University of Maryland Interactive Video Network (IVN) and the Baltimore Regional Community College Interactive Video Network are both heavily compressed. However, all three networks function well as a distance learning medium. The full motion MDLN is more easily accepted by public school children, but adults adapt quickly to all three systems. Compressed video usage is now growing more rapidly than satellite usage. On the other hand, Web-based multi-media instruction on personal PCs is growing more rapidly than interactive video in general. Among the institutions responding to the survey concerning their practices in 2001-2002, 10 out of 29 public institutions and 2 out of 25 independent campuses used interactive compressed video to deliver courses. The use of radio by colleges and universities for course delivery is not wide-spread. Nine (9) institutions reported having broadcast radio stations. However, the use of these radio stations is primarily for training communications majors rather than for delivering instruction. 30 VI National Perspective The following comparisons between DL in Maryland and DL nationally are based on two national studies published, by the U.S. Department of Education: Distance Education in Higher Education Institutions (October 1997); and Distance Education at Degree-Granting Postsecondary Institutions 2000-2001 (July 2003). A View of Distance Learning Among Segments Fifty-six percent (56%) of all U.S. higher education institutions offered some form of DL courses whereas sixty-four percent (64%) of all Maryland campuses offered DL courses. Ninety percent (90%) of all U.S. public two- and four-year campuses reported offering DL courses. Ninety-three percent (93%) of the MD public institutions offered DL instruction. Nationally, 63% of the two-year public colleges offered distance courses compared to 100% of the community colleges in Maryland. Nationally, 37% of the public four-year campuses offered DL courses versus 86% in Maryland. Thirty-three percent (33%) of all independent institutions in the U.S. reported DL courses, while 28% of Maryland’s independent institutions reported DL course offerings. Distance Learning Enrollments and Course Offerings 70,000 1,400,000 60,000 1,200,000 50,000 1,000,000 40,000 800,000 30,000 600,000 20,000 400,000 10,000 200,000 Independents 0 Community Colleges 0 Maryland Enrollments 1,600,000 Public 4 yr National Enrollments Nationally, approximately 3 million students enrolled in 127,400 various DL (credit and non-credit) courses. These students enrolled in 2,320 institutions averaging 1,326 students per campus. Maryland campuses enrolled students more than twice the national average: 101,972 students enrolled at 35 campuses or 2,913 students per campus. National Maryland Figure V. Distribution of Enrollments in Distance Learning Courses by Segment National vs. Maryland 31 70% Percentage of enrollments 60% 64% 50% 40% 48% 30% 20% 31% 32% 4% 19% 10% 0% Public 4 yr Community Colleges Independents Figure VI. Percentage Distribution of Distance Learning Courses by Segment, National vs. Maryland National Maryland Consistent with the national figures, Maryland’s public two- and four-year campuses claimed the largest portion of DL enrollments. Public twoyear colleges around the nation had the greatest number of enrollments (44% of total DL enrolls), public four-years had the second highest enrollments (34%) and independents were third (21%). As for Maryland, the public four-years ranked the highest (64% of total DL enrollments) due to UMUC. The community colleges ranked second (32%), and the independent segment was third place (4%). It should be noted that when UMUC is broken out separately, that institution alone outpaces the national percentage for public four-year institutions (57% of all Maryland DL enrollments). Nationally, 93% of all DL courses were collegiate credit-bearing curricula with the remaining 7% consisting of continuing education and professional curricula. In Maryland, 79% of all DL courses were collegiate credit-bearing courses, and 21% were non-credit curricula. Enrollments in Credit Courses 45% 40% 35% 30% Enrollment 25% grow th 20% 15% 10% 5% 0% Year 1 Year 2 Year 3 Year 4 Figure VII. Distance Learning Credit Enrollm ent Increases over 5 Years, National vs. Maryland (1996-2001 for all U.S., 1997-2002 for Maryland) National Maryland 32 The growth rate of DL enrollments in Maryland outpaced the National growth rate for credit instruction. According to the U.S. Department of Education data, DL enrollments grew nationally by 114% from 1996 to 2001. Maryland’s enrollments grew by 227% from 1997 to 2002. Degree Programs Nationally, 30% of the institutions surveyed reportedly had developed degree programs that could be completed entirely via DL; whereas in Maryland, 19% of the institutions designed such programs. On the national level, 21% of the institutions offered entire DL undergraduate degree programs and in Maryland, 17% of the institutions surveyed did so. Technologies Among all the institutions offering DL instruction in the U.S., the most popular technologies were the Internet and video. Ninety percent (90%) reported using asynchronous computer-based instruction. Fifty-one percent (51%) used two-way video with two-way audio. As reported above, online instruction is also the most popular technology in Maryland. Participation in Distance Learning Consortia Seventy-five percent (75%) of all U.S. institutions that offered DL courses participated in a state consortium. Eighty-six percent (86%) of all Maryland institutions that reported DL courses (and 55% of all institutions) belonged to one or two of the Maryland DL consortia during 2001-2002. As quoted in the Chronicle of Higher Education (July 21, 2003), John Bailey, Director of the U.S. Department of Education Office of Educational Technology, stated, “Distance education is not replacing traditional higher education institutions. It’s allowing these traditional higher-education institutions to make their courses and faculty expertise available to a whole new set of students who otherwise would not be able to participate for whatever reason—because of time or constraints or geographical and location constraints.” The resourcefulness of Maryland institutions is evident when compared to their national peers. Maryland and National Data Compared National Maryland Percentage of all higher education institutions offering some form of DL courses 56 64 Percentage of all public campuses offering DL courses 90 93 Percentage of public four-year institutions offering DL courses 37 86 Percentage of public two-year colleges offering DL courses 63 100 Percentage of independent colleges and universities offering DL courses 33 28 Percentage of all institutions participating in a statewide consortium (2001 for U.S., 2002 for Maryland) 28 45 Average annual percentage increase in DL credit enrollments (AY 1996-2001 for all U.S., AY 1997-2002 for Maryland) 28 57 Percentage growth in DL credit enrollments over recent 5 years (AY 1996-2001 for all U.S., AY 1997-2002 for Maryland) 114 227 33 34 VII Concluding Remarks We now have three comparable surveys of distance learning activity in Maryland---for 1997, 19992000 and 2001-2002. There are patterns in the 2002 data that confirm developments suggested by the earlier data collections. While the overall impression left by the data is one of explosive, revolutionary growth in distance learning, there is also evidence that this has not been a universal phenomenon, but varies by types of institutions. Furthermore, the trends suggest issues of statewide interest transcending individual institutions. Whereas, in 1997 few Maryland institutions were offering DL courses by asynchronous online delivery, five years later all 29 public colleges and universities were offering these courses. In 2,779 credit courses offered by distance learning technologies, these public institutions had 92,025 individual enrollments. This enrollment, when converted to full-time equivalent students (FTES), is the equivalent of 9,202 full-time students. This is about the size of the FTES enrollment of University of Maryland Baltimore County. Of course, we must always remember that the vast majority of these enrollments are at one institution—the University of Maryland University College (55,749). The Digital Divide The reverse side of this revolutionary environment has been the slow development of distance learning at half the public universities and smaller community colleges and, especially, among the independent institutions. Only 8 of the 25 independent institutions reported offering credit courses by DL technologies. These eight institutions shared 4,252 enrollments, but most of the DL courses offered by independent institutions (222 of 308) and most of their DL enrollments (3,719 of 4,252) were attributable to only two institutions—Capitol College and The Johns Hopkins University. A “digital divide” has developed among Maryland’s higher education institutions in regard to their participation in the information technology revolution. On one side of the divide are the University of Maryland University College (UMUC), the larger community colleges, several public universities, and a few independent institutions. These institutions have adopted distance learning enthusiastically. On the other side of the divide are institutions—generally the smaller community colleges, a few public universities, and most independent colleges, that have (for either financial or academic reasons) not invested in electronically mediated instruction and do not share in the enrollments it attracts. So, a “technology gap” or “digital divide,” first noted in 1997, continues to widen between the colleges and universities that have embraced and can afford the technology revolution and the institutions that are being left behind technologically. Partially, this exists because of the strength of institutional missions and differing student markets. But it also exists because smaller public campuses and most independent institutions have not been able to afford the basic technological infrastructure required by online learning. This disparity may also exists among a few institutions that are reluctant to adapt to technological change and DL instruction. 35 Competitive Environment It is a source of concern that many Maryland colleges and universities do not have the baseline equipment and services necessary for the fastest growing form of postsecondary education and training—online instruction. If Maryland institutions of higher education are to be competitive with public and independent institutions in other states and with entrepreneurial institutions capable of serving global markets (e.g., the University of Phoenix, Capella University, Jones International University, the British Open University), and with commercial purveyors of educational services, the technology gap among Maryland institutions must be overcome. For no longer are the educational choices of Maryland residents limited to campuses within driving distance. Now, it is convenient for Marylanders to stay in their homes and take courses that originate in Illinois, Florida, California, or England. There are other aspects of the competitive environment of distance learning that are not covered in this study but have been reported in other studies by the Maryland Higher Education Commission--notably the Higher Education Information Technology Study: A Comparison of State Funding for Statewide Initiatives (MHEC, August 2000). That study compared statewide initiatives to encourage and support distance learning in four areas: Educational networks Statewide virtual universities Digital libraries Campus infrastructure Whereas Maryland has provided specific and targeted support in the area of campus infrastructure, there has been no targeted and directed State initiative in the other areas. If this investment is not made, the State’s workforce will be not continue to be competitive with the workers in other states, and the Maryland economy will suffer in proportion to the unrealized potential of the workforce. Statewide Educational Utilities In order to achieve the scale required to make technology-based delivery cost-effective, it is often necessary to develop statewide consortia to share the costs and the resources. Many states have done this by creating statewide educational utilities that provide services to the students of all campuses in the state – the Kentucky Virtual University and the Kentucky Virtual High School are examples. There are five areas in which statewide collaboration is most common: Virtual Universities K-12 Virtual Learning Initiatives Digital Libraries Educational Networks Faculty and Teacher Training There is a need for online “utilities” such as MarylandOnline and the Maryland Digital Library that provide support services to all institutions. These utilities can help the weaker institutions achieve a more level playing field while also providing services needed by the technology leaders. 36 MarylandOnline and the Maryland Digital Library can help the institutions less active in distance learning achieve a more level playing field while also providing needed statewide services to the technology leaders. Such statewide utilities, that provide services to all institutions, can (1) assure that Maryland’s higher education institutions have the necessary infrastructure of online services, (2) market Maryland’s online courses and programs through an internationally recognizable website for all Maryland institutions, and (3) economically provide online student services, faculty technology training, and online access to library materials, e-journals and databases to the students and faculties of all Maryland colleges and universities. Creating Expanded Capacity One of the major issues facing Maryland over the next decade will be how to provide access to higher education for the projected growth in postsecondary enrollments. The Maryland Higher Education Commission projects that total headcount enrollment at Maryland public colleges and universities is projected to increase by 24%, or by more than 59,000 students, by 2012. To provide for all of this growth through the construction of new facilities would require capital construction in the next 9 years equivalent to one-fourth of all the existing public campuses. Obviously, neither the time nor the funds are available for such a task. Distance learning technologies—especially online education—can provide a cost-effective way of meeting the demand for expanding the capacity of the State’s higher education system. DL is already the fastest growing area of higher education. In academic year 2000, 2.6% of the full-time equivalent students in Maryland were generated by DL. In only 2 years (by 2002), the same group of students grew to 4.3%. A wise State investment in distance learning can aid the State in expanding enrollment capacity without imposing costly expenses in capital construction, etc. Adapting to Rapid Change It has become a common assumption of public policy-makers that academe is slow to change. The data in this report suggest otherwise. Perhaps never in the history of higher education has such a rapid transformation occurred in such a short period of time. In fact, the spread and growth of distance learning (and electronically enhanced traditional instruction) have occurred in a remarkably short period of time—basically in the past decade. The transformation of the higher education enterprise by electronically mediated instruction has been profound. The concepts of self-paced study and “anytime—any place” convenience have replaced the concepts of rigidly scheduled semesters and classroom instruction. The use of educational vendors for course design and content with institutional ownership of courses (rather than faculty ownership) is changing relationships between faculty members and their institutions. The ability of students and instructors to be anywhere on the globe and to continue to communicate electronically has totally changed concepts of student-faculty interaction, academic advising, and student assessment. The fact that so many Maryland colleges and universities have adopted distance learning to such a great extent is testimony to the flexibility, adaptability, and responsiveness of Maryland higher education. 37 38 APPENDIX 1. Data Tables 2. Distance Learning Survey Form 3. References 39 List of Tables MEASURES OF ACTIVITY 1: Enrollments in Credit and Non-Credit Distance Learning Courses a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 43 44 45 46 DELIVERY METHODS 2: Primary Mode of Delivery for Credit and Non-Credit Distance Learning Courses a. Four-Year Public Institutions 47 b. Community Colleges 48 c. Independent Institutions 49 d. Summary Table 50 3: Delivery Sites of Credit and Non-Credit Courses a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 51 52 53 54 INSTRUCTIONAL PRACTICES 4: Development of Course Content a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 55 56 57 58 5: Distance Courses that have No Equivalent Classes on Campus a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 59 59 59 60 6: Customized Training Activities Available by Means of Distance Learning a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 61 61 61 62 40 7: Institutions with Degree Programs Delivered Primarily or Entirely by Distance Learning a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 63 63 63 64 8: Distance Degree Programs Identified a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 65 66 67 68 9: Institutional Memberships in Distance Learning Consortia a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 69 69 69 70 10: Distance Courses Designed for Specific Students Audiences a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 71 72 73 74 SUPPORT SERVICES FOR STUDENTS AND FACULTY 11: Automated Resources Available to Some or All Students a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 75 76 77 78 12: Technology Training Available to Faculty a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 79 79 79 80 13: Computer- and Internet-Based Support Available to Faculty and Students a. Four-Year Public Institutions b. Community Colleges c. Independent Institutions d. Summary Table 81 82 83 84 41 14: Campuses with Various Types of Services and Equipment Available to Support Courses a. Four-Year Public Institutions 85 b. Community Colleges 86 c. Independent Institutions 87 d. Summary Table 88 15: Number of Each Type of Video and Audio Equipment/Services that Support Courses a. Four-Year Public Institutions 89 b. Community Colleges 90 c. Independent Institutions 91 d. Summary Table 92 42