Risk Management Policy January 2015 1 Risk Policy The risk management policy forms part of the University’s internal control and corporate governance arrangements. Good risk management practice is about having a holistic approach, driven by a desire to balance stability and innovation. The policy explains the University’s underlying approach to risk management, documents the roles and responsibilities of the board of governors (Council), the senior management team (UMAG), and other key parties. It also outlines key aspects of the risk management process, and identifies the main reporting procedures. In addition, it describes how Council evaluates the effectiveness of the institution’s internal control procedures. Risk is often defined as “the threat or possibility that an action or event will adversely or beneficially affect an organisation’s ability to achieve its objectives”. There are many potential benefits of implementing and embedding risk management as a management tool, some of which are listed below: 2.1 Supports strategic and business planning Allows new opportunities to be grasped Enhances communication across the University Supports effective use of resources Promotes a continuous improvement culture Helps to focus the internal audit programme Reassures stakeholders Reduces shocks and surprises Underlying approach to risk management The following key principles outline the University’s approach to risk management and internal control. Specific roles are outlined in sections 3 to 5: maintaining an environment where issues can be raised and discussed openly between Management and Council; the University makes conservative and prudent recognition and disclosure of the financial and non-financial implications of risks; risk is considered as an embedded part of every key project (capital, revenue or other); key risk indicators will be identified and closely monitored on at least a quarterly basis by UMAG and reported on to Council. 2 2.2. Role of Council Council has responsibility for overseeing risk management within the institution as a whole. Its role is to: 2.3. set the tone and influence the culture of risk management within the University. This includes: determining the appropriate risk appetite or level of exposure for the University as a whole or on any relevant individual issue; determining what types of risk are acceptable and which are not; setting the standards and expectations of staff with respect to conduct and probity; approve major decisions affecting the University’s risk profile or exposure; monitor the management of significant risks to reduce the likelihood of unwelcome surprises; ensure that there is an overall system of management control for identification and management of less significant risks; annually review the University’s approach to risk management and approve changes or improvements to key elements of its processes and procedures. Role of the Audit Committee The Audit Committee’s annual report to Council must include the Committee’s opinion on the adequacy and effectiveness of the University’s risk management, control and governance arrangements. The committee oversees internal audit, external audit and risk management, as required in its review of internal controls. The committee is therefore well placed to provide advice to the Council on the effectiveness of the internal control system, including the institution’s system for the management of risk. 2.4. Role of the Senior Management Team (UMAG) UMAG assumes the operational role of risk committee with prime responsibility for managing and reporting on risk issues regularly to Council. Key roles of UMAG are to: (a) (b) (c) identify and evaluate the significant risks faced by the institution for consideration by the Council; provide adequate information in a timely manner to the Council and its committees on the status of risks and controls and recommend to Council policies on risk management; the Emergency Planning and Risk Committee is a sub group which has been established to progress the embedding of emergency planning management, business continuity management and risk management across the University. 3 2.5 Risk Management as Part of the System of Internal Control The system of internal control incorporates risk management. This enables the University to respond to a variety of operational, financial, and commercial risks. These elements include: (a) Policies and Procedures Attached to significant risks are a series of policies that underpin the internal control process. The policies are set by Council or by other groups under delegations established by Council and implemented and communicated to staff by senior management. Written procedures support the policies where appropriate. (b) Monthly Reporting – financial and key projects Comprehensive monthly reporting is designed to monitor key risks and their controls. Examples include the Monthly Management Accounts and monthly Project Executive meetings. Decisions to rectify problems are made at regular meetings of UMAG and the Council if appropriate. (c) Strategic Risks Register This is compiled quarterly for review by UMAG and helps to facilitate the identification, assessment and ongoing monitoring of risks significant to the University. The document is formally appraised annually but emerging risks are added as required, and improvement actions and risk indicators are monitored regularly. (d) Faculty Risk Faculty Deans and equivalents are responsible for encouraging good risk management practice within their area and need to ensure that significant risks in their faculty or division are identified, assessed and monitored. The risks should be fully appraised annually but emerging risks are added as required, and improvement actions and risk indicators are monitored regularly. (e) Internal Audit Programme Apart from its normal programme of work, internal audit is responsible for the annual review of the effectiveness of the internal control system within the University. 4 (f) External Audit External audit provides feedback to the Audit Committee on the operation of the internal financial controls, reviewed as part of the annual audit. The University’s Annual Report includes a Statement on Internal Control. The full text of this statement, as included in the 2014 Annual Report, is attached. 2.6. Risk Management Strategy The Risk Management Policy is implemented operationally at a number of levels. Good risk management practice is about having a holistic approach, driven by a desire to balance stability and innovation. 2.6.1 Risk Rating At University level an initial assessment of gross risk (with scores attached based on ‘Impact’ – severe to insignificant and ‘Probability’ – very high to very low). Next it considers the safeguards in place to reduce the gross risk to a residual risk level. It also considers any additional safeguards planned and the target residual risk level. Probability Impact Severe (5) Very Low (1) Low (2) Medium (3) High (4) Very High (5) Major (4) Moderate (3) Minor (2) Insignificant (1) 2.6.2 Responsibility Each risk is scored out of five for Impact (ranging from 1 for insignificant, to 5 for severe impact), and out of five for Probability (1 being very low, 5 being very high), producing a Total Risk Score out of 25. 5 Total risk 25 20 15 10 5 Income Impact Disastrous Critical Severe Moderate Negligible Very High High Medium Low Total Gross risk score – risk assessed as if no controls are in place. Total residual risk score – risk assessed after those controls, which have been assessed as effective, have been taken into account. The Risk Register identifies those with senior managerial responsibility for ensuring that there is management of the particular risk, and within that, assigns lead responsibility to individuals. Other staff are involved in managing the activities and in taking appropriate action, should an adverse event occur; but those with such operational responsibilities are not identified in the Risk Register. 2.6.3 Dynamic or Static Risks are also categorised into either ‘Dynamic’ or ‘Static’. Dynamic risks are those considered to be live and changing in response to the current external environment. Static risks would be those present in the background over a longer period. 2.6.4 Potential Income Impact This summary list will include assessment of the potential financial impact of particular risks on achievement of the Strategic Plan using a scale of Very High/High/Medium/Low. For this purpose, Very High is defined as in year impact >£10M, High between £5M and £10M, Medium between £2M and £5M, Low as <£2M. (a) Reviewed by Council (quarterly) An extract from the full strategic risks register showing high-level risks, identified in the risk matrix as either Red or Amber. This is accompanied by a covering report which highlights new, increasing and decreasing risks. It would be expected that no more than 10 to 12 risks in number would be brought to Council’s attention to ensure that discussion focussed on the most significant. The full register will be reviewed annually. 6 (b) Reviewed by Audit Committee (quarterly) The extract from the full strategic risks register as presented to Council, supplemented by information on responsibility and controls. The full register will be reviewed annually. (c) Reviewed by UMAG (quarterly) A copy of the full strategic risks register showing scores, responsibilities and control actions. Each issue highlights new, increasing and decreasing risks. Faculty and Divisional Risk Registers are considered on a rotational basis. The agenda of one meeting a year will be focussed on risk management. (d) Reviewed by Project Executive Committees established for key projects (in particular capital and major IT projects) (monthly) A copy of the full Project related register showing scores, responsibilities and control actions. (e) Reviewed by Faculties (termly) and Divisions (or equivalent) (quarterly) A copy of the full Faculty/Divisional related register showing scores, responsibilities and control actions. 2.7. Annual review of effectiveness Council is responsible for reviewing the effectiveness of internal control of the institution. Its view will be informed by the whole range of information provided to it throughout the year and also an independent report from the Audit Committee. Its approach is outlined below. For each significant risk identified, Council will: review the previous year and examine the University’s track record on risk management and internal control; consider the internal and external risk profile of the coming year and consider if current internal control arrangements are likely to be effective. In coming to a view on the effectiveness of internal controls the Council will consider the following aspects. (a) Control environment: the University’s objectives and its financial and non-financial targets; organisational structure and calibre of the senior management team; culture, approach, and resources with respect to the management of risk; 7 (b) On-going identification and evaluation of significant risks: (c) timely identification and assessment of significant risks; prioritisation of risks and the allocation of resources to address areas of high exposure. Information and communication: (d) delegation of authority; public reporting. quality and timeliness of information on significant risks; time it takes for control breakdowns to be recognised or new risks to be identified. Monitoring and corrective action: ability of the University to learn from issues that arise; commitment and speed with which corrective actions are implemented. Audit Committee prepares a report of its review of the effectiveness of the internal control system annually for consideration by Council. 8