Prospect Research 101 - Three Stones Consulting, LLC

advertisement
Young Nonprofit Professionals
Network Learning Circle
The Essentials of Fundraising &
Donor Development
Week 3 - Prospect Research
(Identification & Qualification)
Jessica Haynie
October 11, 2011
Today’s Agenda
•
•
•
•
Exercise - elevator pitch
Review data evaluation
Presentation
Review homework
2
Steps in Donor Development
•
•
•
•
•
Identification
Qualification (major donors)
Cultivation
Solicitation
Stewardship
3
5 Step Strategy
4
Step 1
• Set your criteria
5
Who are you looking for?
• A few prospects or a few hundred?
• New donors or upgrading current
donors?
• What giving level are you looking for?
• What do you want donors to give to?
6
Step 2
• Start gathering names and develop a
list of prospects
7
Develop a list of prospects
• The best prospects include:
–
–
–
–
–
–
–
–
Current and former Board Members
Key volunteers
Staff
Current donors
Lapsed donors
Vendors
Those generous to similar organizations
Affluent individuals with whom someone in the organization
has a relationship with
8
Lisa Dietlin: Individuals are the key!
• Develop strategies for identifying:
– Entrepreneurs
– Women
– Gay and Lesbian Individuals
– Minority Communities
– Baby Boomers
9
Develop a list of prospects
• Start from within first
– Do you have a pile of names, articles, notes, etc?
– Has anyone been flagged in your database?
– Who in your database has given $100 or more for
a number of consecutive years?
– Talk to staff and board for recommendations
– Past major donors
10
Develop list of prospects
• Then work your way to external sources
– Look at the annual reports of similar organizations
– Review top lists (i.e. Santa Fe’s most wealthiest
list, national philanthropic reports on top givers)
– Talk to other development directors/share names
– Keep up on the New Mexico Business Weekly,
your local newspaper and magazines
11
Step 3
• Qualification - do brief research to
identify:
– Capacity
– Interest
– Connection
12
Step 4
• Rate your prospects (1-3)
13
Step 5
• Do in depth research on your 3’s and
create research profiles
• Set the 1’s and 2’s aside, as they are
suspects and you can research them
later
14
What do we need to know
about prospects?
•
•
•
•
•
•
•
Background/Bio
Hobbies/Interests
Connections
Capacity
Inclination to give/charitable contributions
Interest in your organization/cause
Contact information
15
Background/Bio
•
•
•
•
•
Family
Family History
Education
Employment
Career
Achievements
• Google search (name,
name + biography,
name + Santa Fe/New
Mexico)
• Company website
• www.fec.gov for
employer
• LinkedIn
• Facebook
• Wikipedia
16
Hobbies/Interests
• What is time spent
on beyond family
and career
responsibilities?
• What is the prospect
passionate about?
•
•
•
•
•
•
Google search
Biographies
Company bio
LinkedIn
Facebook
Wikipedia
17
Connections
• Who is in the
prospect’s circle of
colleagues or
friends?
• Who is in your
organization’s circle
who can influence
the prospect?
•
•
•
•
•
•
•
•
Advisory boards
Board of directors
Trustee
Volunteer
Member
Company website
LinkedIn
Facebook
18
Capacity
• Company
ownership, salary &
compensation
• Family wealth
• Real estate
• Family foundation
• Google
• Company annual
reports
• Zillow
• Foundation website
• Guidestar-search 990s
• Foundation Directory
• Company site
• www.hoovers.com
• www.zoominfo.com
19
Inclination to give/
charitable contributions
• What other causes
does the prospect
support?
• What amounts?
• How often?
• Annual reports (paper
and online)
• Google search (name +
donor)
• For political
contributions: FEC and
NM Secretary of State
20
Interest in your organization/cause
• Are they already
involved in your
organization/cause?
• Volunteer or giving
history?
• Have they shown
interest, but are not
engaged yet?
• Talk to board, staff
and volunteers
• Look at
organization’s
database, files
21
Contact information
• Home address/
phone/email
• Vacation home?
• Work address/
phone/email
• Assistant’s name
and contact info
•
•
•
•
411.com
Phone book
Company website
Call general
company number
and ask for
assistant’s contact
• www.mapquest.com
22
Putting it all together –
creating a profile
23
Review of Strategy
• Set your criteria
• Start gathering names and develop a
list of prospects
• Do brief research to identify: capacity,
interest and connection
• Rate your prospects (1-3)
• Do in depth research on your 3’s and
create research profiles
24
Myths in Donor Research
• With all of the electronic databases these
days, finding information is easy and fast
• Development officers need a full research
profile before contacting a prospect
• Researchers are back-room information
gatherers
25
Myths in Donor Research
• The research function should be kept low-key
and secret if possible, donors would be upset
if they were aware of it
• Researchers should only concentrate on
finding wealth information: it is the most
important thing
• If we hire a researcher, we will immediately
come up on an enormous gift
26
Ethics & Confidentiality
• When faced with what you feel might be
an ethical dilemma, consider how any
action or use of information would
impact your organization’s relationship
with the prospect or donor.
• In our line of work, it is “all about the
relationship.”
27
What makes your information
confidential?
Research is gathered from publicly
available resources but…
When all the information is put together
into a profile format the information is
highly confidential!
28
Ethics & Confidentiality
• Everyone that handles confidential
information should sign a confidentiality
statement
• Include APRA Statement of Ethics & Donor
Bill of Rights with statement
– http://www.aprahome.org/Portals/0/APRAStateme
ntofEthics.pdf
– http://www.afpnet.org/files/ContentDocuments/Do
nor_Bill_of_Rights.pdf
29
How to maintain ethics in research
Honesty
Transparency
Respect
Privacy
Relevance
Responsibility
It is “all about the relationship!”
30
Homework
• Identify your top 20 existing major donors
– Base on total lifetime giving or highest gift
• Identify your top 20 non-major donors who have
been giving $100 or more for at least 3 consecutive
years
• Using the techniques and resources discussed
today, identify 20 suspects to research further and
qualify
• For each, identify which stage they are currently in
(qualification, cultivation, solicitation, stewardship)
31
Any questions?
Three Stones Consulting, LLC
Santa Fe, NM
Jessica@threestonesconsulting.com
www.threestonesconsulting.com
315-729-3994
32
Download