IV. New Office Training Module

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Meditech 5.64.21
Remote Access
Training
September 2011
Page 1
INFORMATION COVERED
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This is training module is designed for physicians and their physician
office staff.
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It has all the basic tools to:
 apply for remote access
 understand the requirements for PC preparation
 understand the use of remote token to gain quick remote access to the MHS Meditech
clinical and billing patient information needed in your physician practice.
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Other Information covered:
► Application process
► Basic hardware information
► Remote access to Meditech
► Download Citrix program
► Remote entry to Meditech
► Change password
October 2006
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Meditech sign on
Desk top view and helpful tips
View patient information
View Reports
Face Sheet for Billing information
Contact information
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Page 2
PHYSICIAN PORTAL ACCESS
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Access MHS web site by using your Internet browser with URL:
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This site has system requirements, and good preparatory tips
http://www.methodisthealthsystem.org
Click On
Physician
Portal
October 2006
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Page 3
PHYSICIAN PORTAL - MEDITECH SELECTION
October 2006
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Select Meditech
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Can also select:
► Web PACS
► MHS email
► Library services
► Medical Staff
portal
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Page 4
MEDITECH INFORMATION PAGE
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October 2006
Meditech page view
 Step by step for remote
access instructions
Requirements
 This has all you need to
know and prepare your
PCs for remote access
Tips and troubleshooting
 Good housekeeping ideas
to help problem solve
remote access
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Page 5
REQUIREMENTS FOR REMOTE ACCESS TO MEDITECH
Hardware Recommendations:
► PC processor 700MHs
► Memory 128 + RAM
► Cable modem or DSL
► Monitor 1024x768 resolution
► HP Printer
Software:
► Windows XP professional
► Internet Explorer 5.x +
► Office 2000 +
► Antivirus/Spyware
October 2006
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Page 6
TIPS AND TROUBLESHOOTING
October 2006
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This page is an absolute must
read before starting remote
access process in office or
home.
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Preparing PC prior to install
Citrix program is critical for
success.
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This is especially true in
removing internet temporary
files and spyware files that
interfere with success
downloading of Citrix.
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Page 7
RSA SECURE ID TOKEN
October 2006
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The MHS IS department will send
token(s) with username and
password after receipt and
completion of application forms.
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The RSA Secure ID token has a
battery life of four years. The code
changes every minute.
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Contact MHS help desk for
replacement if token is lost.
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Physicians and their office personnel
will be given unique six digit
passwords to use with their token’s
six digit rotating number
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Page 8
CITRIX LOGON
http://webapp.mhd.com
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October 2006
After all preparations
completed on your PC
You will need your office
token username and password
obtained from IS dept
Then go to the above site in
your browser
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Page 9
CITRIX SECURITY PROMPT
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October 2006
Type in your given MHS user
name with first letter
capitalized eg: Smla123456
Then in password box first
enter your password given by
IS plus the RSA access token
number.
( total entry = 12digits)
Be careful !!!
5 incorrect entries and token
will need to be reset by MHS
help desk 214-947-1999 –All
facilities should use this
contact for tokens
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Page 10
INSTALLING CITRIX PROGRAM
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For each PC, you will need to do a
one time download of “MHS
Application Portal Client “
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October 2006
This allows your PC to remotely
access Meditech and print needed
reports
Select Yes to download program
when prompted
You must then restart your
browser session
This will fully install the Citrix
program into your PC for allowing
remote access to Meditech
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Page 11
ENTRY PROCESS AFTER CITRIX LOAD
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After you have downloaded Citrix client and re-initialized your browser
session
Go again to http://webapp.mhd.com
Again enter your user name and remote token log in as previously
described.
You will brought back to the MHS Application Portal
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October 2006
Now select “Anonymous” (this is
for office use)
Physicians with internet access
privileges may need to use
“Explicit” and use their MHS
internet user name and
password.
Select login at bottom
Review instructions given by IS
with your token on what to use.
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Page 12
MEDITECH ICON
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1
Click on Meditech icon
Seeing this on your screen
means your PC has
successfully loaded the Citrix
client, and should be able to
get into Meditech remotely
2
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October 2006
Grant
access to
allow
Meditech to
run
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Page 13
SUMMARY
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You should be able to apply and complete your remote Meditech access
in your office or home PC
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This document is one of four:
 Remote Access (this document)
 Meditech Training
 Physician Consult Ordering
 Electronic Signature
October 2006
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Page 14
CONTACT INFORMATION
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If you are having problems with your access, please contact 214947-1999 the MHS helpdesk or [email protected]
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MHS does not have a team to come to your office to repair PCs.
October 2006
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