Spot Billing with iBilling
Enterprise
For Utility Companies
Powered By:
Techspecialist Consulting Ltd.
…doing more with less.
Preamble
Billing forms core of the commercial operations
for utility companies
Metering, Billing and collection make up the
Revenue cycle
Challenges
Over 70% of metered consumers are on postpaid meter
Convoluted billing cycle (Bill generation and distribution, M52 card…)
Field malpractices
Lack of Centralized and integrated billing system
Lack of intelligent report and Data analytics for effective decision making
Also,
Prepaid meters for all consumers is a tall order
Smart meter does not stop bypassing without a smart grid
iBilling Enterprise –Bridging the GAP
iBilling Enterprise
• A revolutionary solution devised with an intention to
enable Utility companies to streamline and
implement an effective Revenue cycle Management
and to make the processes customer centric.
• The Spot billing process helps in integrating various
activities being handled by several people at multiple
location into a single window.
Billing Generation and Distribution – Where
we are
Meter
Reading
Bill
Generation
Data Entry
Bill
Distribution
Consumption
Calculation
Reconciliation
The STEPS
Step1: marketer goes to consumer house to read meter
Step2: M52 cards is printed out for the marketer to manually fill meter
readings for his cycle
Step3: marketer fills M52 card manually
Step4: marketer submits filled M52 cards to computer Section
Step5: Data entry officers input data from M52 into the computer (Billing
app)
Step6: consumers’ current consumption is generated via the billing app
Step7: Stubs are collected from account dept. and arrears are inputted into
the billing application (reconciliation)
Step8: Bills are printed in batches
Step9: Marketers start distributing bills
New Dawn With iBilling Enterprise
Instantaneous Bill generation, printing and
distribution at consumer premise
Update consumer’s profile (i.e: photo, email, phone..)
Instant logging of issue/fault
Analytics/Reporting dashboard
Reading/Payment history
Payment posting dashboard
Integration with third party apps like payment
gateway, mobile money, mapping tool, CRM etc
DEMO
Thank You