Inventory Management Outline Basic Definitions and Ideas •Reasons to Hold Inventory •Inventory Costs Inventory Control Systems •Continuous Review Models •Basic EOQ Model •Quantity Discounts •Safety Stock •Special Case: The News Vendor Problem •Discrete Probability Example •Continuous Probability Example •Periodic Review Model What is Inventory? • Inventory is a stock of items held to meet future demand. • Inventory management answers two questions: – How much to order – When to order Basic Concepts of Inventory Management can be expanded to apply to a broad array of types of “inventory”: – – – – – – – – Raw materials Purchased parts and supplies Labor In-process (partially completed) products Component parts Working capital Tools, machinery, and equipment Finished goods Reasons to Hold Inventory • Meet unexpected demand • Smooth seasonal or cyclical demand • Meet variations in customer demand • Take advantage of price discounts • Hedge against price increases • Quantity discounts Two Forms of Demand • Dependent – items used to produce final products • Independent – items demanded by external customers Inventory Costs • Carrying Cost – cost of holding an item in inventory • Ordering Cost – cost of replenishing inventory • Shortage Cost – temporary or permanent loss of sales when demand cannot be met Inventory Control Systems • Fixed-order-quantity system (Continuous) – constant amount ordered when inventory declines to predetermined level • Fixed-time-period system (Periodic) – order placed for variable amount after fixed passage of time Continuous Review Models • Basic EOQ Model • Quantity Discounts • Safety Stock The Basic EOQ Model (Economic Order Quantity) Assumptions of the Basic EOQ Model: – – – – Demand is known with certainty Demand is relatively constant over time No shortages are allowed Lead time for the receipt of orders is constant – The order quantity is received all at once Inventory Order Cycle Basic EOQ Model 750 Inventory 500 250 0 -250 0 50 100 150 200 250 300 350 Days 400 450 500 550 600 650 700 EOQ Model Costs S = cost of placing order D = annual demand H = annual per-unit carrying cost Q = order quantity Annual ordering cost = SD/Q Annual carrying cost = HQ/2 Total cost = SD/Q + HQ/2 Q* = Economic Order Quantity EOQ Cost Curves EOQ Example 1000 Total Annual Cost 750 Ordering Holding Total 500 250 0 0 100 200 300 400 500 Order Quantity 600 700 800 900 1000 EOQ Example If D = 1,000 per year, S = $62.50 per order, and H = $0.50 per unit per year, what is the economic order quantity? Q* 2DS H 2 * 1000 * 62.5 0.5 500 Quantity Discounts Price per unit decreases as order quantity increases: Quantity 1-49 50-74 75-149 150-299 300-499 500+ Price $35.00 $34.75 $33.55 $32.35 $31.15 $30.75 Quantity Discount Costs DS QH TC CD Q 2 C per unit price D = annual demand Quantity Discount Cost Curves EOQ with Quantity Discounts $85,000 Total Annual Cost $82,500 $80,000 0-49 50-74 75-149 150-299 300-499 500+ $77,500 $75,000 $72,500 $70,000 0 50 100 150 200 250 300 350 400 450 500 550 600 Order Quantity 650 700 750 800 850 900 950 1000 Quantity Discount Algorithm Step 1. Calculate a value for Q*. Step 2: For any discount, if the order quantity is too low to qualify for the discount, adjust Q upward to the lowest feasible quantity. Step 3: Calculate the total annual cost for each Q*. Quantity Discount Algorithm Step 1. Calculate a value for Q*. Q* 2DS H 2 * 2 , 400 * 10 3.33 120 Quantity Discount Algorithm Step 2: For any discount, if the order quantity is too low to qualify for the discount, adjust Q* upward to the lowest feasible quantity. Quantity 1-49 50-74 75-149 150-299 300-499 500+ Price $35.00 $34.75 $33.55 $32.35 $31.15 $30.75 Min 1 50 75 150 300 500 Q* 120 120 120 120 120 120 Adj. Q* 120 120 120 150 300 500 EOQ with Quantity Discounts $85,000 Total Annual Cost $82,500 $80,000 0-49 50-74 75-149 150-299 300-499 500+ $77,500 $75,000 $72,500 $70,000 0 50 100 150 200 250 300 350 400 450 500 550 600 Order Quantity 650 700 750 800 850 900 950 1000 Quantity Discount Algorithm Step 3: Calculate the total annual cost for each Q*. Quantity 1-49 50-74 75-149 150-299 300-499 500+ Price Min Q* Adj. Q* Holding Cost Ordering Cost Purchasing Cost Total Cost $35.00 1 120 120 $ 199.90 $ 199.90 $ 84,000.00 $84,399.80 $34.75 50 120 120 $ 199.90 $ 199.90 $ 83,400.00 $83,799.80 $33.55 75 120 120 $ 199.90 $ 199.90 $ 80,520.00 $80,919.80 $32.35 150 120 150 $ 249.75 $ 160.00 $ 77,640.00 $78,049.75 $31.15 300 120 300 $ 499.50 $ 80.00 $ 74,760.00 $75,339.50 $30.75 500 120 500 $ 832.50 $ 48.00 $ 73,800.00 $74,680.50 EOQ with Quantity Discounts $85,000 Total Annual Cost $82,500 $80,000 $77,500 $75,000 $72,500 $70,000 0 50 100 150 200 250 300 350 400 450 500 550 600 Order Quantity 650 700 750 800 850 900 950 1000 When to Order Reorder Point = level of inventory at which to place a new order (a.k.a. ROP, R) R = dL Where d = demand rate per period L = lead time 750 Inventory 500 250 0 -250 0 50 100 150 200 250 300 350 Days 400 450 500 550 600 650 700 Lead time for one of your fastest-moving products is 21 days. Demand during this period averages 100 units per day. What would be an appropriate reorder point? R dL 100 * 21 2,100 What About Random Demand? (Or Random Lead Time?) 4000 3500 3000 Inventory 2500 2000 1500 1000 500 0 -500 0 50 100 150 200 -1000 Days 250 300 350 •Safety stock – buffer added to on-hand inventory during lead time •Stockout – an inventory shortage •Service level – probability that the inventory available during lead time will meet demand Reorder Point with Variable Demand (Leadtime is Constant) R d L z , where d = average daily demand L = lead time d standarddeviationof daily demand standarddeviationof demandduring lead time z = number of standarddeviations for desired service level z safety stock A carpet store wants a reorder point with a 95% service level and a 5% stockout probability during the leadtime. d = 30 yards per day L = 10 days d 5 yards per day Determining the z-value for Service Level Varianceof Lead Time Demand=(daily variances)x (numberof days of lead time) = d2 L Standarddeviation= d2 L = d L d = 30 yards per day L = 10 days d 5 yards per day R d L z ( 30)(10) ( 1.65)(5)( 10 ) 300 26.1 326.1 yards Safety stock z ( 1.65)(5)( 10) 26.1 yards Determining the Safety Stock from the z-value What If Leadtime is Random? Random Variable Mean Standard Deviation L = Leadtime L L d = Demand d d dL L d L2 dL = Demand during Leadtime 2 d 2 Special Case: The Newsboy Problem The News Vendor Problem is a special “single period” version of the EOQ model, where the product drops in value after a relatively brief selling period. The name comes from newspapers, which are much less valuable after the day they are originally published. This model may be useful for any product with a short product life cycle, such as •Time-sensitive Materials (newspapers, magazines) •Fashion Goods (some kinds of apparel) •Perishable Goods (some food products) Two new assumptions: •There are two distinct selling periods: •an initial period in which the product is sold at a regular price •a subsequent period in which the item is sold at a lower “salvage” price. •Two revenue values: •a regular price P, at which the product can be sold during the initial selling period •a salvage value V, at which the product can be sold after the initial selling period. The salvage value is frequently less than the cost of production C, and in general we wish to avoid selling units at the salvage price. “Damned if you do; damned if you don’t”: • If we order too many, there will be extra units left over to be sold at the disadvantageous salvage price. • If we order too few, some customer demand will not be satisfied, and we will forego the profits that could have been made from selling to the customer. Discrete Probability Example Demand 300 400 500 600 700 800 Probability 0.05 0.10 0.40 0.30 0.10 0.05 C = $8.00 P = $20.00 V = $4.00 Newsboy Solution In this case, it is useful to examine the marginal benefit from each unit purchased. The expected profit from any unit purchased is: Expected Profit = P(Selling at Regular Price)*(Profit if Sold at Regular Price) + P(Selling at Salvage Price)*(Profit if Sold at Salvage Price) = P(Selling at Regular Price)*(P - C) + P(Selling at Salvage Price)*(V - C) Demand 300 400 500 600 700 800 Demand 300 400 500 600 700 800 Probability 0.05 0.10 0.40 0.30 0.10 0.05 P(Sell) 1.00 0.95 0.85 0.45 0.15 0.05 P(Not Sell) 0.00 0.05 0.15 0.55 0.85 0.95 Demand 300 400 500 600 700 800 Prob. 0.05 0.10 0.40 0.30 0.10 0.05 P(Sell) 1.00 0.95 0.85 0.45 0.15 0.05 Profit if Sold $ 12.00 $ 12.00 $ 12.00 $ 12.00 $ 12.00 $ 12.00 P(Not Sell) 0.00 0.05 0.15 0.55 0.85 0.95 Profit if Not Sold $ (4.00) $ (4.00) $ (4.00) $ (4.00) $ (4.00) $ (4.00) Weighted Average Profit $ 12.00 $ 11.20 $ 9.60 $ 3.20 $ (1.60) $ (3.20) Marginal Expected Profit Total Expected Profit $14 $7,000 $12 $6,000 $10 $5,000 $8 $6 $4,000 $4 $3,000 $2 $2,000 $$1,000 $(2) $(4) $0 50 100 150 200 250 300 350 400 450 500 550 600 Quantity Ordered 650 700 750 800 850 900 950 1000 0 50 100 150 200 250 300 350 400 450 500 550 600 650 700 750 800 850 900 950 1000 Quantity Ordered Based on this analysis, we would order 600 units. Continuous Probability Example Using the same mean and standard deviation as in the previous case (545.0 and 111.7), what would be optimal if demand were normally distributed? Define CO and CU to be the “costs” of over-ordering and under-ordering, respectively. In this case: CO V C 4 8 $4.00 CU P C 20 8 $12.00 It can be shown that the optimal order quantity is the value in the demand distribution that corresponds to the “critical probability”: Critical probability CU CU CO 12 12 4 12 16 0.75 From the standard normal table, the z-value corresponding to a 0.75 probability is 0.6745. Q 0.6745 545.0 0.6745111.7 620.3 Periodic Review Models Sometimes a continuous review system doesn’t make sense, as when the item is not very expensive to carry, and/or when the customers don’t mind waiting for a backorder. A periodic review system only checks inventory and places orders at fixed intervals of time. A basic periodic review system might work as follows: Every T time periods, check the inventory level I, and order enough to bring inventory back up to some predetermined level. This “order-up-to” level should be enough to cover expected demand during the lead time, plus the time that will elapse before the next periodic review. Q dT L I We might also build some safety stock in to the “order-up-to” quantity. Q dT L z T L I What is Supply-Chain Management? Supply-chain management is a total system approach to managing the entire flow of information, materials, and services from raw-material suppliers through factories and warehouses to the end customer B01.2314 -Operations -- Prof. 53 What is a Supply-Chain? Supply-chain is a term that describes how organizations (suppliers, manufacturers, distributors, and customers) are linked together Services Suppliers Service Support Operations Local Service Providers Customers Supply Networks Inputs Transformation Localization Output Manufacturing Suppliers Manufacturing Distribution Customers B01.2314 -Operations -- Prof. 54 Measures of Supply-Chain Performance • One of the most commonly used measures in all of operations management is “Inventory Turnover” Cost of goodssold Inventoryturnover Averageaggregateinventoryvalue • In situations where distribution inventory is dominant, “Weeks of Supply” is preferred and measures how many weeks’ worth of inventory is in the system at a particular time Averageaggregateinventoryvalue 52 weeks Weeksof supply Cost of goodssold B01.2314 -Operations -- Prof. 55 Example: Supply-Chain Performance Measurement Suppose a company’s new annual report claims their costs of goods sold for the year is $160 million and their total average inventory (production materials + workin-process) is worth $35 million. This company normally has an inventory turn ratio of 10. What is this year’s Inventory Turnover ratio? What does it mean? B01.2314 -Operations -- Prof. 56 Cost of goodssold Inventoryturnover Averageaggregateinventoryvalue A 1 COGS $ 2 Avg Inventory $ 3 Turnover B 160,000,000 35,000,000 4.57 B01.2314 -- Operations -- Prof. Juran C =B1/B2 57 Since the company’s normal inventory turnover ratio is 10, a drop to 4.57 means that the inventory is not turning over as quickly as it had in the past. In other words, they now have more inventory relative to their cost of goods sold than before. What else would you want to know about this situation? B01.2314 -Operations -- Prof. 58 Supply Chain Strategy Marshall Fisher: • Adverse effects of price promotions • Functional vs. Innovative products B01.2314 -Operations -- Prof. 59 Hau Lee’s Supply Chain Concepts • Hau Lee’s approach to supply chains centers on aligning the supply chain with process side uncertainties (focus on the supply side) • A stable supply process has mature technologies and an evolving supply process has rapidly changing technologies • Types of Supply Chains – Efficient – Risk-Hedging – Responsive – Agile B01.2314 -Operations -- Prof. 60 Demand Characteristics Functional Low demand Uncertainty More predictable demand Stable Demand Long product life Low inventory cost Low profit margin Low product variety Higher volume Low stockout cost Low obsolescence B01.2314 -Operations -- Prof. Innovative High demand Uncertainty Difficult to forecast Variable Demand Short selling season High inventory cost High profit margin High product variety Low volume High stockout cost High obsolescence Supply Characteristics Stable Few breakdowns Stable and higher yields Few quality problems More supply sources Reliable suppliers Few process changes Few capacity constraints Easy to change over Flexible Dependable lead times 61 Evolving Vulnerable to breakdowns Variable and lower yields Potential quality problems Limited supply sources Unreliable suppliers More process changes Potential capacity constraints Difficult to change over Inflexible Variable lead times Hau Lee’s Uncertainty Framework Low Supply Uncertainty (Stable Process) High Supply Uncertainty (Evolving Process) B01.2314 -Operations -- Prof. Low Demand Uncertainty High Demand Uncertainty (Functional Products) (Innovative Products) Efficient Supply Chain Responsive Supply Chain (Grocery, Basic Apparel, Food, Oil and Gas) (Fashion Apparel, Computers, Popular Music) Risk-hedging Supply Chain Agile Supply Chain (Hydroelectric Power, Some Food Produce) (Telecom, High-end Computers, Semiconductors) 62 Value Density • Value density is defined as the value of an item per pound of weight • An important measure when deciding where items should be stocked geographically and how they should be shipped B01.2314 -Operations -- Prof. 63 Mass Customization • Mass customization is a term used to describe the ability of a company to deliver highly customized products and services to different customers • The key to mass customization is effectively postponing the tasks of differentiating a product for a specific customer until the latest possible point in the supply-chain network B01.2314 -Operations -- Prof. 64 Mass Customization • Principle 1: A product should be designed so it consists of independent modules that can be assembled into different forms of the product easily and inexpensively. • Principle 2: Manufacturing and service processes should be designed so that they consist of independent modules that can be moved or rearranged easily to support different distribution network strategies. B01.2314 -Operations -- Prof. 65 Mass Customization • Principle 3: The supply network — the positioning of the inventory and the location, number, and structure of service, manufacturing, and distribution facilities — should be designed to provide two capabilities. First, it must be able to supply the basic product to the facilities performing the customization in a cost-effective manner. Second, it must have the flexibility and the responsiveness to take individual customers’ orders and deliver the finished, customized good quickly. B01.2314 -Operations -- Prof. 66 Summary • Supply-Chain Management • Measuring Supply-Chain Performance • Outsourcing • Value Density • Mass Customization B01.2314 -Operations -- Prof. 67 Summary Basic Definitions and Ideas •Reasons to Hold Inventory •Inventory Costs Inventory Control Systems •Continuous Review Models •Basic EOQ Model •Quantity Discounts •Safety Stock •Special Case: The News Vendor Problem •Discrete Probability Example •Continuous Probability Example •Periodic Review Model