Introduction to Shopkey5.com
ShopKey5.com Web page
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Introduction to Shopkey5.com
What is ShopKey5.com?
ShopKey5.com integrates service, diagnostics and estimating into
one powerful, browser-based application that users access online.
Like ShopKey5 Repair, more of the data you need most, such as
procedures, TSBs and wiring diagrams, is always just a mouse
click away-no matter where you are in the program.
The inclusion of ShopKey5 Estimating makes ShopKey5.com an
excellent choice for shops with broadband internet access.
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Introduction to Shopkey5.com
What is ShopKey5.com?
ShopKey5.com is the end product of repair information that has been
collected across the past eight decades and presented to our customers
in a consistent, easy-to-use format.
ShopKey5.com includes Diagnostics, Repair Information, TSBs, Recalls,
Maintenance Requirements, Parts Prices, Labor Times, Vintage
Information, and Fluid Types and Volumes that have been reproduced
directly from Original Equipment Manufactures (OEM) published
works.
All this information is then combined to create the aftermarket
industry’s best Wiring Diagrams, User Tips, and shortcuts that make up
ShopKey5.com.
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SYSTEM COVERAGE INCLUDES:

. DTC Index
 . Specifications & Component Index
 . Wiring Diagrams-All
 Accessories and Equipment
 Body and Frame
 Brakes
 Driveline/Axles
 Electrical
 Engine
 Engine Performance
 General Information
 HVAC
 Lighting
 Maintenance
 Restraints
 Steering
 Suspension
 Transmission
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COMPREHENSIVE DATA:
1983-current Domestic and Import Models
 Clear illustrations and Wiring Diagrams
 Complete Diagnostics
 Tech Bulletins and Recalls
 Scheduled Maintenance with Labor Times
 Frequent Data Updates
 OEM Parts and Prices
 Parts Locator

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No Vehicle Selected
These are Product Tabs
Vehicle
Repair
Estimator
TSB
Maintenance/Fluids
Quote
New Tab :Tire Fitment (not shown)
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This is the Vehicle Identification Screen
Enter the Year, Make and
Model and select Product
Tab
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Click this Selection to see What’s New
All this information
has either been added
or updated in May
2010
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Click this Selection to see Print Menu
Entire Article (text only)
Article (with Figures)
Entire
Current Heading (text only)
Current Heading (with Figures)
The Print Menu allows you to select
what you want to print, either the Entire
Article with or without figures or
Current Headings with or without
figures.
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Click this Selection for the Setup Menu
Quote Default Settings
Information
User Access
Active Sessions
Configuration
Shopkey Live Profiles
About
Click on Quote Default Settings
Now you can set up the Exchange Rate, Labor Rate, Shop
Supplies, Taxes and Hazardous Materials costs.
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Shop
Click this Selection for the Setup Menu
Quote Default Settings
Information
User Access
Active Sessions
Configuration
Shopkey Live Profiles
About
Click on Shop Information
Now you can add your shop information so it is
printed on all your print outs.
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Shop
Click this Selection for the Setup Menu
Quote Default Settings
Information
User Access
Active Sessions
Configuration
Shopkey Live Profiles
About
Click on User Access
This screen confirms the Data you have access too
as well as the Expiration Date.
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Shop
Click this Selection for the Setup Menu
Quote Default Settings
Information
User Access
Active Sessions
Configuration
Shop
Shopkey Live Profiles
About
Click on Active Sessions
This screen shows which Modules are currently
active or most recently used.
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Click this Selection for the Setup Menu
Quote Default Settings
Information
User Access
Active Sessions
Configuration
Shopkey Live Profiles
About
Click on Configuration
Configuration set up allows you to select to print System
Wiring Diagrams in Color or Black & White. You can also
enable or disable ShopKey Live Tips.
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Shop
Click this Selection for the Setup Menu
Quote Default Settings
Information
User Access
Active Sessions
Configuration
Shop
Shopkey Live Profiles
About
Click on ShopKey Live Profiles
This contains your information and identifies you
as the author of any tips you submit.
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Click this Selection for the Setup Menu
Quote Default Settings
Information
User Access
Active Sessions
Configuration
Shopkey Live Profiles
About
Click on About
This screen shows you the version, date created
and the years of coverage provided.
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Shop
Where’s my calculator
Click this Selection for the Vintage Information
As a ShopKey5.com subscriber you have access to
vintage vehicle information as far back as 1960.
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Click this Selection for Help
Help with ShopKey5, Repair, Estimating, Maintenance and TSBs
or General Information available anytime you need it.
Remember …. You need to Logout ..not close browser to Logout
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Select
Show
Worksheet
http://performancecenter.mitchell1.com/welcome/videos.asp
Check Lists
Details
Tire Rotation Patterns
How to Read a Side Wall
Tire Speed Rating
Technical Service Bulletins
1074 Titles
Shopkey Pro
Sign Up
Industry Trends
Changes in the Industry
Re-Thinking Information Delivery
The Product
Industry Trends
Changes in the Industry
Rapid Change
United States Department of Labor
Source: http://www.bls.gov/oco/ocos181.htm
Information Delivery Methods
• 1918 – 1980s, Books were the
way to deliver information
• In the 80’s information
migrated to the DOS
Computer
• In the early 90’s Mitchell1
moved to Microsoft Windows
• 00’s introduced the DVD
• Now we have the Internet
Research Time
Needle in a Haystack
Memory Lane
Electronic Ignition
circa 1975
1939 Wiring: Headlights to Tail Lights
Wiring Proliferation
Pages Processed by Editorial
Proliferation of Codes, etc.
Chrysler Engine DTCs
6000
5000
5000
4000
3000
2000
1000
200
400
0
1995
2005
2010
P6749 + B4104 + C4104 + U1808 = 16,765 OBDII Codes
Industry Trends
Re-Thinking Information Delivery
Traditional Info Retrieval
Year
Drill-Down Method
Make
Model
Categor
y
SubCat
Title
Old Paradigm
Article
New Information Retrieval
P0116
New Paradigm
Three Primary Reasons for Service
1
2
3
ShopKey Pro
Faster,
Easier,
Smarter.
Faster…
Top 10 List
ShopKey Pro learns from the users. A top 10 list of the most
looked-up component is provided, specific to the YMM the
user is looking up
TSB’s At Hand
No more toggling from screen to screen or scanning irrelevant
data. TSB’s are now in-line with the component the user is
working on
Easier…
Relevant Information
No more weeding through pages of articles to find specific
information. ShopKey Pro offers quick and concise views of:
Descriptions, Locations, Procedures, Diagrams and Specs
Quick Views into the data
Maintenance tasks, Fluid Capacities, Trouble Codes, R&R
procedures. ShopKey Pro is designed to get the user to their
information within seconds in easy to read and easy to access
views.
Smarter…
Built-in Thesaurus
No need to know what each manufacturer calls a specific
component. 26 different OEMs use 35 different names for an
oxygen sensor – is it an O2 Sensor or an Air Fuel Ratio
Sensor?
Within 3 keystrokes ShopKey Pro starts giving back
information
Catches Misspellings
Type Brake or Break and you still get back the correct data
The People Behind the Product
• ShopKey Editorial Consists of:
– 14 Senior Editors
– 48 Technical Editors & Associate Editors
• ASE Certifications (600+)
–
–
–
–
–
45 ASE Certified Technicians
23 Truck Certified
13 Master Truck
12 World Class
12 Quad Masters
Testimonials
Customer Testimonials

“In 35 years in the industry, ShopKey Pro is by far the best I have run across” – Dan Smith

“ShopKey Pro is truly faster and easier to use” – Mark Gasser

“Finding information in ShopKey Pro is easy making this an
excellent system to use” – Kevin Swift

“When it comes to maintenance and repair information for
Professionals, ShopKey Pro is a breath of fresh air”
– Tim Reichenbach

“I love the ease of use and flow of ShopKey Pro” – Regina Patrick
Alldata User Testimonials

“It’s easier to navigate than Alldata” – Bobby Grubbs

“ShopKey Pro is far superior than Alldata” – Roger Lee

“Much more user friendly” – Dwight Piggs

“Since using ShopKey Pro, I have not had
to use Alldata once” – Tim Paternaude
System Requirements
High Speed Internet Connection
1024x768 monitor
Internet 8 and above, Firefox 4, or Chrome 15
Lets Go Live