OMSAN LOJİSTİK Session 1 – Morning Defining the Problem • Context - Supply Chain, Distribution Network - Single Warehouse Operations • Logistics Activity Profiling Session 3 – Morning Process and Technology Alternatives • Small Item Picking - Order Picking Methods - Forward Pick, Slotting, and Replenishment • Mechanized Picking Systems - Zone Picking Logistics Activity Profiling Session 4 – Afternoon - Batch Picking Session 2 – Afternoon Process and Technology Alternatives • Pallet Storage • Case Picking - Manual - Mechanized -2- Day 1 Putting it all Together • Developing the integrated design - Sizing the Functions - Defining Overall Facility Flow - Orienting Shipping and Receiving - Planning Aisle Patterns • Integrating Human Activity Day 2 Warehousing—Do You Know? Logistics Activity Profiling • What is profiling? • Why do we do it? (Hint: this is a trick question—it’s what we’re going to spend the next hour exploring!!) -3- Logistics Activity Profiling Definition Profiling is an umbrella term used to define analysis you perform on your company’s key inventory data*, such as: • Inventory physical characteristics • Orders/order history • SKU-level movement history In this session we’ll explore: • Motivations—why profile? • Inventory, orders, and history—what to do with them and why it’s important • Creating an activity database (overview) * The official TPG term for this activity is “wallerin’ around in the data.” -4- Logistics Activity Profiling Motivations—Why Do It? • • • • • Gain insight into how processes might be designed Evaluate alternative operating methods Identify automation/mechanization opportunities Define inventory positioning rules (slotting) Increase space utilization and throughput capacity in an existing facility • Consolidate distribution centers • Improve order fulfillment efficiency • Spotlight changes in inventory activity . . . – End-of-life-cycle seasonal goods – Changes from fast to slow movers, and vice versa – Dead dogs Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders SKUs History Dimensions Patterns/Trends Lines Cube Pack/Storage Configurations Weight Single Multiple Pallets Cases Broken Cases -6- Handling Reqt’s Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders History SKUs have dimensions from which you derive cubic volumePatterns/Trends and track weight . . . Lines Cube SKUs Dimensions Pack/Storage Configurations Weight Single Multiple Pallets Cases Broken Cases -7- Handling Reqt’s Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders History Pack and storage configurations that tell you something about Patterns/Trends how they are stored Lines Cube and picked . . . SKUs Dimensions Pack/Storage Configurations Weight Single Multiple Pallets Cases Broken Cases -8- Handling Reqt’s Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders History SKUs And handling Dimensions requirements may Patterns/Trends affect pack/storage Lines configurations and how Cube Pack/Storage Configurations orders can be Weight sequenced and picked. Single Handling Conversely, order Pallets Reqt’s patterns Multiplemay dictate Cases pack and storage Broken Cases configurations. -9- Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders History SKUs Dimensions Patterns/Trends Lines Cube Pack/Storage Configurations Weight Single Multiple - 10 - Orders are made up of lines; sometimes Cases only one, sometimes Broken Cases hundreds . . . Pallets Handling Reqt’s Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders History The lines contain SKUs, which have cubic volume Patterns/Trends and weight and can come in Lines Cube a variety of pack and handling configurations Weight ... Single Multiple SKUs Dimensions Pack/Storage Configurations Pallets Cases Broken Cases - 11 - Handling Reqt’s Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders History And any and all of the SKU characteristics Patterns/Trends may vary dramatically Lines Cube by order type! SKUs Dimensions Pack/Storage Configurations Weight Single Multiple Pallets Cases Broken Cases - 12 - Handling Reqt’s Logistics Activity Profiling Which to Discuss First? The “Chicken-and-Egg” Problem Orders History SKUs Dimensions Patterns/ Trends Lines Cube Pack/Storage Configurations Weight Historical data Single provides the foundation upon Multiple which profiling analysis is done - 13 - Pallets Cases Broken Cases Handling Reqt’s Logistics Activity Profiling Inventory Characteristics • Physical – Weight, cube and dimensions of each product – Material handling requirements, e.g,: • Full pallets (standard pallets, clamp loads) • Roll stock (paper) • Drums • Cold (perishables, wine) • Frozen (meats, ice cream) • Population – Total SKU counts – Family/Group SKU counts • Anticipated movement profile – Stock/repeatable item - 14 – Seasonal or “one-time use” goods Logistics Activity Profiling Order Data—Three Views • • • Identify demand patterns at the aggregate level: – Daily – Weekly – Monthly – Quarterly – Annually Identify and model order/line characteristics – Single-line orders – Multi-line orders – Pallet, case, and unit combinations Identify inventory-specific order characteristics: – For all SKUs – For individual SKUs – For groups/families of SKUs - 15 - Logistics Activity Profiling Aggregate Order Demand Data Shipping cutoffs, system download windows, and a host of other events can cause spikes and dips in daily order activity Activity Time of Day Replenishment schedules to stores or regional facilities, customer “habits,” etc. can drive weekly patterns Activity M TU W TH FR SA SU Day of Week - 16 - Logistics Activity Profiling Aggregate Order Demand Data Analysis may show some clear indications of order variability during certain days or weeks of the month . . . Activity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Day of Month . . . and show further trends at the quarterly level Activity JAN FEB Q1 - 17 - MAR Logistics Activity Profiling Aggregate Order Demand Data Activity The annual view can be an excellent indicator of seasonal peaks, especially when tracked over several years. JAN FEB MAR APR MAY JUN JUL AUG Months of the Year - 18 - SEP OCT NOV DEC Logistics Activity Profiling Aggregate Order Data—Uses and Risks . . . while negotiating 3rd party support for the October peak Activity The shape of the curve and its repeatability might cause you to design a facility to handle your June peak volume . . . JAN FEB MAR APR MAY JUN JUL AUG Months of the Year - 19 - SEP OCT NOV DEC Logistics Activity Profiling Aggregate Order Data—Uses and Risks Be very careful when making a key, high-cost decision based on this form of analysis—the data could be skewed by one-time or rare events. Know your business—know your data!! This peak could be . . . • Regular, repeatable, and expected • Caused by an acquisition/expansion • The result of your having the nation’s only remaining supply of pet rocks in a sudden, unexpected nostalgia craze! AUG SEP ar - 20 - OCT NOV DEC Logistics Activity Profiling Order/Line Characteristics—Shows Distributions 80,00% 70,05% 70,00% 30.000 60,00% 25.000 50,00% 20.000 40,00% 15.000 10.000 5.000 0 30,00% % of Orders Number of Orders % of Orders 20,00% 7,48% 10,00% 5,76%3,08% 3,72%3,02%3,26%1,83% 1,80% 0,00% Number of Orders 30.000 60,00% Cubic Ft. Ranges Cube Per Order 25.000 50,00% 20.000 40,00% 15.000 10.000 30,00% 22,20% 5.000 20,00% 6,19% 10,00% 2,93% 3,44% 4,64% 2,95% 2,20% 11-15 Lines 16-25 Lines 26-50 Lines 51-100 Lines 101+ Lines 0 0,00% 1 Line 2-5 Lines 6-10 Lines Number of Lines - 21 - Lines Per Order % of Orders 55,59% Number of Orders Number of Orders 35.000 % of Orders Logistics Activity Profiling Order/Line Characteristics—Shows Pick Type Makeup 15% Mixed % Orders 20% % Lines 10% Full Pallet 30% 75% Loose Carton 50% 0% 10 20 30 40 50 60 70 80 % % % % % % % % Pallet/Case - 22 - Logistics Activity Profiling Order/Line Characteristics—Shows Pick Type Makeup % Orders 10% % Pick Lines Mixed 20% 30% Full Case Only 25% 60% Broken Case Only 55% 0% 10 % 20 % 30 % 40 % 50 % 60 % Full Case/Broken Case - 23 - Logistics Activity Profiling Order/Line Characteristics—Shows Relationships Order Lines 1 2 3 4 5 6 7 8 9 10+ Total % 0-.5 CbFt 37.55% 12.48% 3.55% 0.28% 0.15% 0.06% 0.03% 0.02% 0.01% 0.02% 54.15% .5-1 CbFt 8.19% 3.34% 0.86% 0.27% 0.15% 0.07% 0.04% 0.02% 0.01% 0.01% 12.97% 1-1.5 CbFt 3.29% 1.49% 0.70% 0.34% 0.21% 0.11% 0.06% 0.02% 0.01% 0.02% 6.26% 1.5-2 CbFt 2.08% 0.94% 0.59% 0.31% 0.20% 0.15% 0.06% 0.03% 0.01% 0.01% 4.38% 2-2.5 CbFt 1.13% 0.51% 0.37% 0.25% 0.16% 0.09% 0.05% 0.01% 0.01% 0.02% 2.58% 2.5-3 CbFt Total % 0.95% 53.19% 0.34% 19.10% 0.28% 6.36% 0.19% 1.63% 0.12% 0.99% 0.08% 0.55% 0.03% 0.28% 0.02% 0.12% 0.01% 0.06% 0.02% 0.10% 2.04% 82.39% Logistics Activity Profiling Order/Line Characteristics—Shows Daily Activity Patterns Customers In Dispatch Sequence Product A1 B1 11-231 11-324 11-367 11-508 11-612 11-798 11-856 25 22 18 14 12 9 6 21-176 21-234 21-338 21-387 21-465 21-559 21-673 21-789 100 89 78 65 62 45 39 35 26-123 26-175 26-237 26-279 26-362 26-491 26-568 26-654 C1 30 24 22 16 11 10 5 A2 35 32 26 24 19 15 12 B2 21 21 14 12 9 7 5 D1 40 37 26 22 17 15 11 D2 D3 F1 39 34 28 23 18 12 12 20 15 14 13 10 9 7 27 23 14 13 11 6 3 144 122 94 87 79 67 55 54 98 84 81 64 58 47 42 33 105 96 92 84 80 78 58 43 130 110 97 85 75 66 53 50 Logistics Activity Profiling SKU Characteristics Enables you to look at SKU-level behavior . . . • For all SKUs • For individual SKUs • For groups/families of SKUs And react to a number of potential outcomes: • Demand patterns • ABC classification • Grouping opportunities - 26 - Logistics Activity Profiling Identify Demand Patterns Declining Inclining Consistent Seasonal Irregular Logistics Activity Profiling ABC Classification Three words . . . Pareto, Pareto, Pareto!! “separating the critical few from the trivial many” The Pareto diagram is named after Vilfredo Pareto, a 19th century Italian economist who postulated that a large share of wealth is owned by a small percentage of the population1. This basic principle,often referred to as the “80-20” rule, translates well into a huge variety of applications. Vilfredo Pareto 1848-1923 Why does this matter? Mathematical/statistical modeling and applications developed from Pareto’s principle can drive huge benefits to logistics and distribution operations. If the industry has not yet erected a monument to Pareto, it should!! - 28 - 1source: http://www.ecom.unimelb.edu.au/ecowww/rdixon/pareto.html Logistics Activity Profiling Typical Observations • 20% of SKUs will generate 80% of activity, as measured in a variety of ways: – Cube movement – Line count – Dollar value – Staffing levels • Of these populations, the “outliers” will have an even greater impact ... – 5% of SKUs often generate 50%-60% of activity – 50% to 60% of SKUs often generate only 5% of activity - 29 - Logistics Activity Profiling ABC Classification—Analysis Example Traditional ABC Pallet Pick Stats Pallet Rank A B C SKUS 45 97 649 791 Pallets 15,655 2,978 981 19,614 % Spread by Pallet Volume 80% 15% 5% Traditional ABC Layer Pick Stats Layer Rank A B C SKUS 139 177 475 791 % Spread by Layers Picks Layers/Pick Layer Volume 13,949 3,537 3.9 80% 2,628 624 4.2 15% 873 206 4.2 5% 17,450 4,367 Traditional ABC Case Pick Stats Case - 30 - Rank A B C SKUS 201 303 287 791 % Spread by Case Volume Cases Picks Cases/Pick 54,516 10,322 5.3 80% 10,037 2,377 4.2 15% 3,749 830 4.5 5% 68,302 13,529 Logistics Activity Profiling ABC Classification—Application Example 19,614 18,633 20,000 15,655 “C” Items: • 649 SKUs • Last 5% of movement • Double-deep rack 15,000 Total Pallet Activity “B” Items: • 97 SKUs • Next 15% of movement • With “A” items=95% of movement • Block stack 4 -7 deep 10,000 “A” Items: • 45 SKUs •Top 80% of movement • Fast-turn lanes at dock • Block stack 7-9 deep 5,000 0 0 100 45 200 300 400 500 600 142 800 791 Cumulative SKU Count - 31 - 700 Logistics Activity Profiling ABC Classification—Application Example 20,000 17,450 16,577 13,949 Total Layer Activity 15,000 “C” Items: • 475 SKUs, 873 layers, 206 picks • Last 5% of movement • Double-deep rack • Pick to pick area with DD reach truck “B” Items: • 177 SKUs, 2,628 layers, 624 picks • Next 15% of movement • With “A” items=95% of movement • Push-back rack • Clamp truck accessible 10,000 5,000 “A” Items: • 139 SKUs, 13,949 layers, 3,537 picks • Top 80% of movement • 4-deep flow-through lanes • Clamp truck accessible 0 0 100 200 139 - 32 - 300 400 500 600 316 Cumulative SKU Count 700 800 791 Logistics Activity Profiling ABC Classification—Application Example (Traditional ABC) 68,302 64,553 70,000 60,000 54,516 Total Case Activity “C” Items: • 287 SKUs, 3,749 cases, 830 picks • Last 5% of movement • Double-deep rack rear locations or single-deep/turret truck access • Pick to pick area 50,000 40,000 “B” Items: • 303 SKUs, 10,037 cases, 2,377 picks • Next 15% of movement • With “A” items=95% of movement • Double-deep rack rear locations or single-deep/turret truck access • Pick to pick area 30,000 20,000 “A” Items: • 201 SKUs, 54,516 cases, 10,322 picks • Top 80% of movement • 4-deep flow-through lanes • Hand picked onto pallet jack or similar device 10,000 0 0 100 200 201 - 33 - 300 400 500 600 504 Cumulative SKU Count 700 800 791 Logistics Activity Profiling ABC Classification—Application Example (Expanded ABC) 68,302 64,553 70,000 60,000 54,516 47,776 Total Case Activity “C” Items: • 287 SKUs, 3,749 cases, 830 picks • Last 5% of movement • Double-deep rack rear locations or single-deep/turret truck access • Pick to pick area 50,000 “A3” Items: • 71 SKUs, 6,740 cases, 1,382 picks • Next 10% of movement • All “A” items = 80% of movement • Storage? • Picking? 40,000 34,044 30,000 “A2” Items: • 58 SKUs, 13,732 cases, 2,690 picks • Next 20% of movement • With “A1” items=70% of movement • Storage? • Picking? “A1” Items: • 72 SKUs, 34,044 cases, 6,250 picks • Top 50% of movement • 4-deep flow-through lanes • Hand picked onto pallet jack or similar device 20,000 10,000 0 0 100 72 - 34 - 200 130 300 400 “B” Items: • 303 SKUs, 10,037 cases, 2,377 picks • Next 15% of movement • With “A” items=95% of movement • Double-deep rack rear locations or single-deep/turret truck access • Pick to pick area 500 600 201 700 800 791 Cumulative SKU Count Logistics Activity Profiling Grouping Opportunities Item Number Item Number Pair Frequency 189-2-4 189-2-1 58 493-2-1 493-2-8 45 007-3-3 007-3-2 36 119-2-1 119-2-7 30 999-1-8 999-1-6 22 207-4-2 207-4-4 15 662-1-9 662-1-1 12 339-7-4 879-2-8 9 112-3-8 112-3-4 6 One form of grouping SKUs is “pair frequency,” in which you assess how often two (or more) SKUs are ordered together. These SKUs might be candidates to slot next to one another. Logistics Activity Profiling Grouping Opportunities (cont.) Other grouping opportunities include . . . • Store-specific • Aisle specific • Color/size/style • Oversize/heavy • Sortable/non-sortable • Others? Logistics Activity Profiling Creating a Database INV. MASTER Inventory Snapshots Average Inventory Levels - 37 - ORDER MASTER Order Header Order Detail (Lines) ITEM MASTER Items Classification Item Weight Cases Per Pallet $Value Item Cube Logistics Activity Profiling Creating a Database (cont.) HISTORICAL TRANSACTION DATABASE DAILY TRANSACTION DATABASE (CURRENT MONTH) (CURRENT AND PREVIOUS YEARS) Static Archive Current MS Access, other db - 38 - 1 YEAR OF ORDERS (6 MONTHS IF NOT SEASONAL) INVENTORY SNAPSHOTS Logistics Activity Profiling Creating Reports Current Archive Static MS Access, other db } Consolidate and Calculate MS Excel, Other Reporting Tool Rank 1 2 3 4 - 39 - Item 355 138SA 353 SW95A Number Total % Of Of Order Quantity Total Lines Ordered Volume 1895 1820 1734 1669 8971 7238 6630 5266 0.5742% 0.4633% 0.4244% 0.3371% Cumulativ # Pick Daily Pick e Volume Days Frequency 0.574% 1.038% 1.462% 1.799% 57 57 57 57 33.25 31.93 30.42 29.28 } Analyze (sort/rank) and Present Logistics Activity Profiling Session Wrap Up—Profiling Pays!! • • • • • Identify and operationally leverage behavior of . . – Orders – SKUs – Activity Spot and quickly react to trends . . . predict the future Make informed design decisions but remember . . . Be cautious about spending too much time on the analysis and getting mired in the data Data is all about yesterday . . . Know your business . . . Know your data!! Wallerin’ in the data stimulates creative thinking. Keep your eyes open and your mind prepared for doing something different!!