Project Management from Simple to Complex 2-1 This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/3.0/or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA 2-2 Chapter 2 Project Profiling 2-3 Learning Objectives • Identify project attributes that can be used for project profiling • Define project profiling • Identify different methods of typing projects • Describe the characteristics of complex systems • Identify the categories used by the Darnall-Preston Complexity Index • Describe each of the external attributes that contribute to project complexity 2-4 Learning Objectives • Describe each of the internal attributes that contribute to project complexity • Describe each of the technological attributes that contribute to project complexity • Describe each of the environmental attributes that contribute to project complexity 2-5 Using a Project Profile • Common attributes among projects allow the profiling of a project • Attribute: Characteristic of an entity or object • Information on project size and location – Enables the parent organization to assign an appropriate project manager 2-6 Using a Project Profile • Project profiling: Process of extracting a characterization from the known attributes of a project • Provides a more comprehensive understanding of the project and should result in: – An appropriate execution approach – The assignment of organizational resources 2-7 Project Profiling Models • Typology: Classification or profiling of items that have characteristics or traits in common • Shenhar and Dvir characterized projects based on two dimensions: – Technological uncertainty – System scope 2-8 Project Profiling Models • Robert Youker identified basic differences in project types: – Uncertainty and risk – Level of sophistication of workers – Level of detail in planning – Newness of technology – Time pressure 2-9 Complex Systems and the Darnall-Preston Complexity Index • The complexity of a system is determined by: – The number of parts or activities – The degree of differentiation between the parts – The structure of their connections 2-10 Complex Systems and the Darnall-Preston Complexity Index • Heterogeneous and irregularly configured systems are complex – Have multiple interacting components – Collective behavior cannot be inferred from the behavior of the components • Complexity is context dependent 2-11 Complex Systems and the Darnall-Preston Complexity Index • Projects are complex adaptive systems • Adaptive system: Organization of elements that change in response to events in its environment • Relationship dependence: Activities that are affected by events that change the characteristics of other activities 2-12 Complex Systems and the Darnall-Preston Complexity Index • Complex adaptive systems: – Tend to self-organize – Adapt to changing environments – Adapt to changes in the project’s internal situation 2-13 Darnall-Preston Complexity Index DPCI™ • A project profiling system that groups project attributes into four categories: – Internal attributes – External attributes – Technological complexity – Ecological attributes 2-14 Darnall-Preston Complexity Index DPCI™ • Identifies the experience, knowledge, skills, and abilities needed by the project manager • Has implications for the composition, organization, and skills needed by the project leadership team • Provides information and a context for: – Developing the project execution plan – Assessing the probability of success 2-15 Darnall-Preston Complexity Index Structure • The DPCI was developed around four assumptions: – All projects are unique – Projects have common characteristics – Characteristics can be grouped together to create a project profile – There is an optimum execution approach for each project profile • An optimum set of skills and experience for the project manager and execution team 2-16 Darnall-Preston Complexity Index Structure • External attributes that contribute to project complexity: – Size – Duration – Available resources 2-17 Darnall-Preston Complexity Index Structure • Internal attributes that contribute to project complexity: – Clarity of project objectives – Clarity of scope – Organizational complexity – Stakeholder agreement 2-18 Darnall-Preston Complexity Index Structure • Technological attributes that contribute to project complexity: – Newness of the technology – Familiarity of team members with the technology • Environmental attributes that contribute to project complexity: – Legal – Cultural – Political – Ecological 2-19