MX-ONE 5.0 Communication Server
Pre-Sales Presentation (for existing Partners)
© Aastra - 2012
MX-ONE 5.0 – Highlights
Virtualization
Focus on SIP
•
SIP extension services
•
BluStar ecosystem
•
MSRP
Unicode
Group capacity
New hardware
Power savings
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MX-ONE Virtualization
© Aastra - 2012
MX-ONE 5.0 Highlights
Enterprise communications in the cloud
• Infrastructure Consolidation and Centralization – IT focus today
• Enhanced resilience and security in the cloud
• Virtualization – cloud enabler while maintaining business continuity and
user experience.
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Virtualization of the Enterprise Communication
Virtualization – cloud enabler while maintaining business
continuity and user experience
Enables new business models
Virtualization of UC Collaboration platform for SME
• Leverage on LME offering to address SME segment
• Virtualized Unified Communication Collaboration Appliance perfect fit for SME
• UCC virtualized appliance on HP networking platform
Infrastructure Consolidation and Centralization
• Integrate to Information and Communication Technology (ICT) global strategy
• Reduce server footprint and energy consumption, lower TCO
• Migration to SIP trunking and network consolidation
• Increased reliability of the total solution
Move from CPE to the private or public cloud
• On-demand services
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Virtualization – Consolidation & Centralization
Traditional communications environment
• Separate servers for TS
• Separate servers for UC applications
VAN
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Virtualization – Basic Setup
Virtualized Communications Servers
• Virtualized Telephony Servers
• Virtualized UC Applications Server
• Benefits:
> Consolidate TS and application servers
> Reduce server footprint and facilitate data center management
> Real time apps in line with company IS/IT virtualization strategy
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MX-ONE 5.0 Virtualization
Note
• VMware is not provided by Aastra
• VMware must be installed by certified partners/engineers
Basic setup, server consolidation without redundancy
• Requires:
> VMware vSphere, Hypervisor: ESXi 5.0
Basic setup, server consolidation using MX-ONE server redundancy
• Requires:
> VMware vSphere, Hypervisor: ESXi 5.0
High Availability setups
• Allows smooth upgrades with low downtimes
• High Availability (HA)
> Provides failover between servers with impact similar to MX-ONE Server Redundancy
> Expected downtime reduced from around 5 minutes (n+1) to 30 to 60 seconds
> No loss of LDAP master
• High Availability (HA) + Fault Tolerance (FT)
> Provides synchronized server duplication, a passive executes the same actions as the active
> Provides full Hot-standby if an active server fails
• Requires:
>
>
>
>
>
>
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SAN (Storage Area Networks) and a Network infrastructure according to VMware specifications
VMware vSphere, Hypervisor: ESXi 5.0
VMware vCenter
VMware vMotion
High Availability option
Fault Tolerance option
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Virtualization – VMware High availability option
Benefits
• Warm standby solution
• No Need for MX-ONE N+1 Redundancy
• Direct media calls maintained
• Valid for both Telephony Server and
UC applications
HA Cluster
VAN
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Storage (iSCSI SAN)
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Virtualization – Fault Tolerance option
Benefits
• Hot Standby - Server memory mirrored via dedicated LAN link
• No down time or loss of calls / services
• 2 levels of back-up to offer true than ”5-nines” resilience
VMware
Fault
Tolerance
HA/FT
Cluster
VAN
Very Fast Network
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Storage (iSCSI SAN)
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MX-ONE 5.0 virtualized - Benefits
IT Consolidation
> Reduce capital costs
• Infrastructure savings
• Lower power consumption
• Reduced cooling requirements
• Decrease physical space requirements
> Improve the efficiency and availability of IT resources
Increase Reliability
> More reliable failover capabilities
> Can achieve true ”5 nines” level of resilience
Integrate to Information and Communication Technology (ICT) global strategy
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MX-ONE SIP Extension Services
© Aastra - 2012
Enhanced Multiple Terminal Service
AKA Forking
Users with several terminals shall:
• be able to have up to 4 active terminals (logged on)
> actual maximum shall be set per user (existing functionality)
• be able to have the same extension number
> for log on to any of his/her terminals
• if the user has an active terminal of the same type, it shall
be forced logged-off
> as dialled number to reach the user (on any of his/her
terminals)
> delivered as CLI from any of his/her terminals
• have all active terminals ring simultaneously
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Enhanced Multiple Terminal Service
Supported end user terminals, any choice up to a total of four
1. Arbitrary type of generic extension (DECT, virtual, H.323, 3rd party SIP,
etc.)
> But, only one of each type - note that just one single SIP terminal is permitted
if it is a third party phone
> Note that this is existing functionality with Forking
2. Desktop SIP terminal, 67xx or BluStar
3. BluStar for PC softphone
4. Remote extension over SIP e.g. a mobile with or without AMCC
5. SIP DECT
Selected end users may log on up to 4 identical desktop terminals
•
Controlled by user CoS
Note that call control and monitoring with CSTA is not supported
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New MX-ONE Solution Licensing
MX-ONE Telephony Server 5.0
• One extension license per directory number (analog, digital, CAS, ISDN S0)
• One license per directory number (DECT, Mobile Extension)
• One user license per directory number (IP)
> The user license includes 1 device (SIP or H.323)
> Up to 3 additional IP devices can be connected to the directory number
This means that up to 4 IP devices (3 SIP and 1 H.323) can be registered to one directory number
> Each extra IP terminal requires one terminal license
> One SIP video media license per directory number
• Upgrading, one IP extension gets one terminal
3:rd party SIP device
• 3:rd party SIP Device license (plus video media license to enable video for 3:rd party device)
BluStar for PC 2.0 (capabilities set per user in MX-ONE)
• BluStar for PC client (New)
• BSC CTI– no extension (New)
• BSC softphone + video (New)
Additional options:
> BSC Plug-in OSC/Lync (New)
> BSC Plug-in IBM Sametime (New)
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MX-ONE 5.0 Unicode
Unicode is supported by MX-ONE and newer terminals
• Aastra 6700i, 7xxx, 4223, 4225
• Name and progress messages are supported
Managers (e.g. MP) can enter names in unicode
No translation of received/sent names
If Unicode is sent to terminals without support
• Unicode (0000-007F) cut to ASCII range (00-7F)
• Characters outside sent as ?
Only English text files are created
• Translation is the responsibility of the CSUs
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MX-ONE 5.0 - SIP Extension Services
Shared call/line appearance
• Supported only for the Aastra 6700i range of SIP terminals
• Similar to MDN on DTSs
• A line can be shared by several users
> Monitor status of the shared line
> Make and answer calls using the shared line from own telephone
> Simple move of a call between sharing users
Call park pool
• Any party can park a call against a call park pool number (individual or huntgroup)
> The call park pool is configured with auto-park classified virtual SIPs (0.0.0.0)
> User does transfer before answer to the call park pool
> Parking party needs display to see which individual the call is parked against
• So dont hang up too early
• Any party can pick-up the call using individual call pick-up
• If the parked call is not picked-up, the parking user, if generic, is recalled after 4
minutes (fixed)
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MX-ONE 5.0 - SIP Extension Services
EDNs, Extra Directory Numbers (ADN phase 1) for Aastra 6700i phones
• Similar to ADNs for DTSs
• Can be defined on line keys 3 to 9 (if available on the terminal)
• Automatically follows logon/off status of Line 1 (ODN)
• Busy state is always individual for each line
• If ODN is diverted or initiates DND
> All EDNs are forced to DND
> Note that DND for SIP is not the same service as the existing for e.g. ATS/DTS
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MX-ONE 5.0 - SIP Extension Services
DND, Do Not Disturb
• Individual and Group DND supported for A67xx
• Same traffic functionality but different invokation
• Treatment of calls to DND marked user/EDN can be configured
> Number unobtainalbe tone
> Skip own terminal in PN-list
> Controlled distribution to remaining PN entries with DND-flag e.g.
• For IDND
> Direct to VM for internal calls
> Direct to attendant for external calls
• For GDND
> Department nurses fixed phone
> Department nurses DECT
• IDND activated from own terminal or attendant
> Bypass only from operator/attendant (*60#)
• GDND activated from class marked extension
> Bypass from operator/attendant, Master/GDND programming extension (*60#)
> Automatic bypass for answer position
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MX-ONE 5.0 – SIP Extension Services
Intercom for Aastra 6700i
• Configured with EDNs, linked pair wise with hot-line
> optionally auto answer set
• Pressing the EDN-key, a hot-line call is set-up to the corresponding EDN
> Signalled as internal call
> No display updates until answered
> With auto answer, the speech from the called phone is muted
• Intercom can be configured to include DTS using ADNs
> No muting by DTS
• May work with third party SIP terminals
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MX-ONE 5.0 - SIP Extension Services
Simulated individual diversion for Aastra 6700i
• Not recommended for upgrading or migrating customers
• Shall not be used for advanced users with e.g. Boss-Secretary, MNS, SCA,
EDNs or several terminals
• Provides a simple ”normal” divert feature by tweaking other services
• Class marked extensions gets
> One call list with no possibility to change or deactivate the list e.g.
• Own extension
• VM for internal calls
• Attendant for external calls
> A divert key and menu choices for diversion
• *21.... Procedures are not supported
• Pressing the key or programming Follow-Me, ECF or Message Diversion
> Active diversion is indicated on the phone
> If key pressed or normal divert selected, phone is swtiched to DND mode
> If two different diversions are active, the key has to be pressed twice
• Manager Provisioning, simplified programming for most users
• Divert template created in MP with ODN (the text) as first entry
• Tick the ”simple divert” check-box
• The users default call list is generated automatically
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MX-ONE 5.0 - MSRP (RFC 4975)
Message Session Relay Protocol (MSRP)
• Primarily to support sending of IM between SIP end points
• The session set-up is routed by MX-ONE
> Uses the call list of the adressed person
> Bypasses busy state
> Distributed only to call list entries marked as MSRP capable
> Only for internal sessions, not supported over SIP trunk
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MX-ONE 5.0 - Feature Enhancements
© Aastra - 2012
MX-ONE 5.0 - Group Capacity
Expanded capacity for ACD/CTI/PBX groups (4.1 SP2 NPR)
• ACD/CTI groups per server
1000
(from 32)
• ACD/CTI groups per system
2000
(from 250)
• Number of calls in queue, per server
5000
(from 1000)
• Number of calls in queue, per system
10000
(from 1000)
• Number of PBX groups per server
1000
(from 500)
• PBX hunt group members per server
3500
(from 1000)
• PBX hunt groups per system
10000
(from 2500)
• Call pick-up groups per server
250
(from 75)
• Call pick-up group members per server
3300
(from 1000)
MX-ONE 5.0 enhancements (NPR)
• Call pick-up group members per system
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11000
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(from 3600)
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MX-ONE 5.0 - Miscellaneous Features
CAC enhancement
•
Will attempt to negotiate a lower bandwidth codec
CTI group as answer position in Call List (NPR)
Specify MGW for Operator Media Devices (OPERI)
Specify own Area Code for MGW (LCLDI)
Support for TR87, “CSTA 3 over SIP”
Enhanced SNMP
Agent parking of call in Supervisor silent Intrusion state (NPR)
•
Supervisor must request Silent Intrusion again during speech for the inquiry call.
•
A new CoS controls if Parking/Inquiry shall be permitted during intrusion
Agent (call handling with CTI-group) number presentation (4.1 SP4 NPR)
•
•
•
•
•
4/8/2015
For calls via CTI group, a group class of service decides
Calls from, controlled by new procedure, *89*groupnumber#, #89#
Can be set with command extension_procedure -d abcde --proc "*89*abcde#"
The data is reload/static
abcde must be a defined CTI group
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MX-ONE 5.0 - Miscellaneous Features
‘Contact Net Detector’ - Customer Identity via public ISDN trunk (NPR)
Transfer in Intrusion state (NPR)
Number log for DBC222 (NPR)
TLU83 A-number via DTMF signaling
ELU34, line ground supervision (block if grounded)
Support for QoS value ”Expedite Forwarding” (NPR)
MGU DTMF receivers connected in parallell
Improved integration with ACS/InAttend
•
•
•
Call history over SIP trunk (4.1 SP4)
Customer Identity over SIP trunk
Diversion bypass over SIP trunk
SOM enhancements
•
4/8/2015
Conference, TCP/IP, Passive state timer, Multiple MGWs, Call Pick-up, Diversion
enhancements, more error codes
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MX-ONE 5.0 - Power Savings
Save over 10.000 kWh per year if you have 1000 terminals
• With 200 working days/year, 8 hours in the office per working day
Stand-by mode for A7444 and A7434
• Individual by power-off key
• Forced automatically by timer in config file
> Display is black
> Phone logged-off, calls will continue in the call list
> PC port is off
> Press power-on when you sit down at your desk in the morning
> PIN required for security, i.e. phone is locked for unauthorized use
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MX-ONE Terminals and Hardware
© Aastra - 2012
Introduced with MX-ONE 5.0
BluStar 8000i Desktop Media Phone
BluStar for PC 2.0
BluStar for iPad & iPhone (Q3)
Aastra 6735i, SIP phone w Gigabit (Q3)
Aastra 6737i, SIP phone w Gigabit (Q3)
(Aastra 650c, SIP DECT / CAT-iq)
Recently introduced:
Aastra 7100a
Aastra DT4x3
Aastra DT692
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Aastra 6700i Series (SIP)
6737i
6739i
6735i
Budget
6757i
M675i
Expansion Module
(3x20 progr. keys)
6755i
M670i
Expansion Module
(36 programmable keys)
6753i
6731i
6730i
Functionality
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New SIP phones
The 6735i and 6737i are new additions to Aastra’s Standards based SIP
phone portfolio
These new models are upgraded versions of two existing models
• Models are enhanced versions of our mid-range Standards-based SIP phones
> 6735i – is an upgraded version of the 6755i
> 6737i – is an upgraded version of the 6757i
• Upgrades include
> Dual Gigabit ports (versus dual 10/100 on existing models)
> HD hardware – handset, speakerphone and headset jack
> Increased power efficiency
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BluStar 8000i Desktop Media Phone
Dedicated and optimized desktop device
Superior usability
True HD video & audio
UC & business applications
Standards based, SIP & H.264
Integrated MX-ONE extension
Lower functionality than 67xx
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Aastra BluStar for PC
The new business collaboration client
A single user interface across:
Voice, video, directory/contact integration, IM, desktop sharing & conferencing
Means to find the right person, check the availability,
collaborate using your preferred method
Collaboration from anywhere on any device &
consistent user experience
Integration with Microsoft OCS/Lync &
IBM Sametime, using plug-ins
Fully integrated with the Aastra MX-ONE call server
Provisioned as a multimedia end-point in MX-ONE
UC 4 All – The collaboration client takes you to the next level
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Aastra BluStar for PC 2.0
Aastra BluStar highlights
•
•
•
•
•
PC based SIP Softphone with HD voice
HD video (peer to peer)
Powerful audio processing
Instant Messaging
LDAP integration with global directory and
integration with Personal Outlook Contacts:
• Progressive directory search
• Searches with local cache
• Favorite list and grouping of favorite contacts
•
•
Click to call (“call to” links)
•
Microsoft OCS/Lync and IBM Lotus Sametime plugin integration
•
Enhanced functionality with Jabra and Plantronics
UC 4 All – The collaboration client
headset
Remote access via Session Border Controller
(External proxy for SBC)
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takes you to the next level
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SIP-DECT Release 3.0
Initial support of new RFP family
• SIP-DECT 2.1 feature set with new RFP family
• Mixed operation with old RFPs
• CAT-iq 1.0 support
Support of the future 650c handset (not for NA)
New G.729 license for all types of RFPs
SIP-DECT XML Terminal API for Aastra 600d* / 650c handsets derived
from the XML API for Aastra SIP Phones e.g.
• To manage the redial list and call log
• To manage the call forwarding indication,
1 display line in the idle display (e.g. presence state)
• To run applications
* Requires 600d Release > 4.0
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Handset features Generated by MX-ONE
Once registered with MX-ONE
the 600c/d handsets will display
the MX-ONE
• user name
• user number
• user profile
• info line
and
• Use a new icon for call forward
indication
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Overview New RFP Models
Aastra‘s new RFP family
• Supports CAT-iq high definition voice
for our new high end 650c handset
(EMEA + Australia, only)
> G.722 support (G.723 support is discontinued)
• Comes with a new powerful CPU for more performance:
Marvell (Kirkwood) 88F6281 (1.2 GHz, L2 cache 256KB)
This will enable additional future security features:
> SRTP (RFC 3711) and secure SIP
• Has a 1GBit Flash memory enabling local boot without a TFTP server. (All new RFPs
will be delivered with a defined SIP-DECT software on board)
• Is size and screw compatible with the old models
• Supports 1GBit Ethernet
• Supports the EU and the American DECT standards
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MX-ONE 5.0 - New Hardware
Introduction of new version of the MGU with a 5 PPM clock
Introduction of ELU31/4 in ELU31/3 mode
Enhanced sync characteristics will be released in Service Packs to 5.0
• With the aid of these enhanced boards, significant improvement of DECT
synchronization can be achieved
• No digital trunk connection required
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MX-ONE Management Applications
© Aastra - 2012
MX-ONE 5.0 MP/MTS new functionality
Support for new MX-ONE 5.0 features
Support for Aastra 6737i and 6739i
BluStar 8000 video terminal deployment
Support for BluStar for PC
Support for ELU34/4
Load share/distribution of FW download for 6700i phones
Setting of HTTPS parameters for 6700i phones
AD field mapping on AD Search Domains
UDF mapping in AD
Accept * and # instead of A and B
Performance enhancements
Remember All selection as default in Extension list page
On the extension list page, list server number for generic extension
Improved EQU pos handling
Longer input fields for descriptions
MP support for ELU25
MP Web Services interface Document
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Manager System Performance 1.0 - System management
Manages MX-ONE Performance data
• Windows application for simplified measurements
and analysis
• Compatible with MX-ONE 4.1 and 5.0
• Gathers and analyses Information about:
•
•
•
•
Trunks, Routes
Attendants
Extensions
Common resources
Graphical User Interface
• Easy to read and customize traffic information
• Traffic analysis of major MX-ONE components,
including Radio Base Stations and IP extensions
• Multiple MX-ONE nodes can be managed from a
single Performance Manager application
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MX-ONE Deployment
© Aastra - 2012
Centralized System with Remote Units (IP-PBX with Local Call Control)
HQ and remote sites can also be multi-server/gateway w or w/o redundancy
ASU-E + MGU
TS 1 (Server)
2A-0-00-0
WAN
1A-0-00-0
1B-0-00-0
124A-0-00-0
ASU-E + MGU
Max 900 IP/ME
or
max 640
legacy users with
ESU
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Centralized Servers with Remote Media Gateways
100 ms roundtrip at 3 calls/sec
TS for MGU-based MGs
N+1 back-up
WAN
100 ms roundtrip
at 3 calls/sec
TS for LSU-E based MGs
Note: LSU-Es cannot be
automatically updated
with new software
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100 ms roundtrip at 1.2 calls/sec
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Inter Server Bandwidth (only the traffic dependant)
A very basic example with identical traffic patterns between all servers/gateways
TS N
TS 1 (server)
TS 2
SG = total number of Media Gateways in the system
OG= Own Media Gateways (2 for TS 1 and TS 2, 1 for TS N)
B/W= (SG-OG)/SG * 0.22 kbit/s * users per server
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Bandwidth for a Remote Server
The very basic case assumes that the traffic interest is the same
between all servers in the system, i.e. In a large system, all traffic is
between servers and the internal case where A and B are handled by
the same server is neglected.
1000 users with 0.2 E and standard holding times generates 1.7 calls
per second. This corresponds to 220 kbit/s interserver signalling
Conclusion, each call generates 130 kbit data
For a remote server with 1000 users and 10% calls to the main site
• 1.7 calls per second total
• 0.17 calls to/from main site
• Bandwidth for traffic to/from the remote server is then 0.17 calls/sec times
130kbit = 22 kbit/sec
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Bandwidth Consumption, Remote Media Gateway
Result from a TDM-oriented measurement:
30 channels ISDN to 32 DTS, 2 calls/sec
9 kBytes from server, 4.5 kBytes to server
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Summary
© Aastra - 2012
MX-ONE 5.0 Solutions Summary
Enterprise communications in the cloud
• Infrastructure Consolidation and Centralization – IT focus today
• Enhanced resilience and security in the cloud
• Virtualization – cloud enabler while maintaining business continuity and user experience.
BluStar Ecosystem – Multimedia Collaboration
• Aastra developments are addressing market trends
• Aastra strategic direction for portfolio evolution
• “BluStar” a common interface for consistent User Experience
Native SIP enhancements
•
•
•
•
•
Native Multimedia services for SIP users (Video and IM)
Integration of BluStar Eco-System
Multi-device licensing for SIP users
Focus on advanced features for Aastra SIP terminals
Strong integration with 3rd party products
IT & System Management
• What’s new with Manager Provisioning
• Manager System Performance
• SNMP fault and alarms management
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Thank you
Thank you
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