BTW Planned Engineering Works 90 day overview May to July 2012 The information contained in this Presentation is confidential information as per your terms and conditions with British Telecommunications plc (BT). Please treat it accordingly and do not forward, republish or permit unauthorized access. BT reserves the right to make changes to the information in this Presentation at any time without further notice. 1 BTW 2012 Network Changes – 3 month rolling plan • Whilst BTW has continually worked to enhance its network, we are currently undergoing an exceptional level of change driven by four main drivers:– – – – • • • • 2 Stability – to improve the reliability of the network, BTW is targeting certain network elements with hardware and software improvements. Capacity – the need for additional capacity is driven by an increase in the number of broadband users on the 21C network (through migration from 20C and growth) and also by the ever-increasing bandwidth demands of those users. Resilience –to improve the resilience of the network , BTW is actively removing single points of failure from the network New Functionality – to meet the needs of the market BTW needs to enhance its network to deliver the services its customers require. This presentation outlines the key upgrade programmes, their drivers, customer impact and the number of upgrades per programme per week. BTW is keen to deliver all the required improvements as quickly as possible whilst actively managing the risk to customers. For this reason a range of run-rates against each programme has been outlined. The actual run-rates achieved will be determined by this ongoing live analysis of risk. Customer outage times for the PEWs start between 00:01 and 02:00 with the aim of completing customer impacting work by 04:00. This allows 2 hours for roll-back should the PEW be unsuccessful. Business as usual capacity upgrades and upgrades to resilient structures have not been listed here. Network change Status Programme Summary 22 Introduce High throughput BEA-VS into the 21c platform BTID Network Change Number – Major Project Summaries HT BEA-VS Status – Introduction Deployment ongoing • 3rd migration at Glasgow completed on 17th May. • Next site will be Colindale on 7th June. • Pre-Olympic scope of this project is 5 sites to be completed by 5 th July. Network change Status MSPE software upgrade. Status – 3 Core upgrades remain to be completed Programme Number 11 Summary Code upgrade (3.9.1 + SMU patches) is required on the Cisco MSPE to improve platform stability. • Two upgrades complete since last report – Edinburgh and Preston. • Completion is targeted for 13th June. 3 BTID Network Change – Major Project Summaries Network change Status 2nd Vendor MSPE Status – Deployment Ongoing Programme Number 23 Summary Introduce 2nd vendor MSPE for WCC and WBMC shared resilience. • Upgrade of 17th site for WCC resilience complete on 30th May. 6 more remain to be completed for WCC • Upgrade of 12th device complete for WBMC resilience on 30th May. 1 remain to complete for WBMC shared. 20 4 BTID Network Change – Major Project Summaries Network change Status 21c BRAS Software Upgrade Status – Deployment Ongoing (37% complete) Programme Number 26 Summary Upgrade software on 21c BRAS to fix known defects. • Defects in the software which will require resolution. • BAU deployment is now proceeding, 74 now upgraded. • Upgrade plan is agreed, current plan for software is to complete by 6th July. Network change Status 2nd vendor MSAN Software Upgrade Status – Deployment Pending Programme Number • Resolves software defects. • 183 out of 688 upgrades complete. • Deployment completion due19th June. 5 30 Summary Upgrade software on 2nd vendor MSAN to fix known defects. Non customer impacting Affected Products Av. End user outage (Mins) Upgrades per week 1 None 0 1 Progress May 12 2/2 Upgrades per PEW Planned End Capacity EUs per upgrade Aug Edinburgh LPA Upgrades Complete / Total July 6 Key Drivers June 29 Upgrade May Prog No: 20C Upgrades Edin 20c requ 21C Upgrades Upgrades per PEW Affected Products Av. End user Upgrade outage s per (Mins) week Progress Capacity 20 MSE Upgrades 2/70 Av 2500 Min 0 Max 8000 1 WBC 1 8 - 12 Av 20000 Min 0 Max 100000 1 WBMC Phase 1 – No Outage Phase 2180 (240 Max) 1-4 Various 1 5-8 minutes TBA (will not start until 2012) WBC MEAS ETHERNET Sept 12 Phase 1 83/83 (No Customer impact) Phase 2 23/26 Up to 75 Jun 12 Code Update 11 MPLS Core Router Upgrades 35 Dec 12 460/520 WBC Ongoing Resilience 9 Access MCLAG 1–5 Aug Stability 6 Av 800 Min 0 Max 1000 July Ongoing June SVLAN moves Capacity, 7 EUs per upgrade May Prog No: Key Drivers Upgrades Complete / Total Planned End Upgrade SVL offl Bro to a alle Acc poi (mo agg and ove MP req soo Pha imp com MS fun add by u Edg 21C Upgrades 3/5 2nd Vendor 23 MSPE Stability 2nd vendor 30 MSAN Upgrade Stability 183/688 5 Av 120K 1 WBC / WCC 45 mins 1 WBC / WCC / Ethernet 30 secs – 10 mins 2 WBC / WBMC/ WCC 45 mins Up to 50 WBC / WBMC 30 mins WBC / WBMC/ WCC 40 mins Av 20k 1 Av 17000 Max 32000 1 Average 700 120 Average 700 40-50 EEA – EES This chan scalability Additiona and this i introduci To increa 2nd vendo introduce 21c BRAS increase 480 200 - 250 June 12 5642/5844 0 May 12 Stability / Capacity None July 12 Copper MSAN Software 27 Upgrade 8 74/200 40 June 12 Capacity Stability Non Customer impacting Progress June 12 High 22 Throughput BEA-VS Upgrades per week Jan13 285/1060 Av. End user outage (Mins) Planned End Capacity BRAS software Upgrade Affected Products Aug EEA – EES 24 Backhaul Uplift 29/51 Upgrades per PEW July BB EUs and/or Ethernet Circuits per upgrade June Upgrades Complete / Total May Key Drivers Progr No: Upgrade Software new line stability b energy ef Completed 20C Upgrades 1 14 2 9 Completed 21C Upgrades 3 5 8 10 12 10 Completed 21C Upgrades 7 13 19 18 21 11 Completed 21C Upgrades Upgrades Complete / Total BB EUs and/or Ethernet Circuits per upgrade Upgrades per PEW Affected Products Copper MSAN Functional ity 5594/5594 NonCustomer Impacting Up to 120 None 0 Up to 480 Dec 11 EAD Chassis Stability 6950/6950 Up to 15 Ethernet Circuits Up to 200 Ethernet, Mobile Ethernet <1 Up to 1000 Feb 12 Non Customer Impacting Up to 12 WBC 0 16-30 Feb 12 Progr No: Key Drivers 15 Upgrade 16 Code Upgrade 3 12 21C BRAS Core Migration Capacity 151/151 Av. End user outage (Mins) Upgrades per wee Date Ended Upgrade BEA VS Card 17 Upgrade Capacity 20/20 – Complete NonCustomer Impacting 1 None 0 Up to 4 Mar 12 DDR 28 Hardware replacement Stability 200/200 Non Customer impacting 10 None 0 50 May 12 Broadband Services on 21CN 29 9 27 22 30 20 28 26 6 24 13 23 11 Ethernet Service on 21CN 14 Descriptions 15 Management of risk 16