BTW Planned Engineering Works 90 day overview January 2014 to March 2014 These dates are indicative dates only and not to be used for any forecasting purposes as they are all subject to change. Please ensure that you wait for formal notifications from IRAMS. The information contained in this Presentation is confidential information as per your terms and conditions with British Telecommunications plc (BT). Please treat it accordingly and do not forward, republish or permit unauthorized access. BT reserves the right to make changes to the information in this Presentation at any time without further notice. 1 BTW 2012 Network Changes – 3 month rolling plan • Whilst BTW has continually worked to enhance its network, we are currently undergoing an exceptional level of change driven by four main drivers:– – – – • • • • 2 Stability – to improve the reliability of the network, BTW is targeting certain network elements with hardware and software improvements. Capacity – the need for additional capacity is driven by an increase in the number of broadband users on the 21C network (through migration from 20C and growth) and also by the ever-increasing bandwidth demands of those users. Resilience –to improve the resilience of the network , BTW is actively removing single points of failure from the network New Functionality – to meet the needs of the market BTW needs to enhance its network to deliver the services its customers require. This presentation outlines the key upgrade programmes, their drivers, customer impact and the number of upgrades per programme per week. BTW is keen to deliver all the required improvements as quickly as possible whilst actively managing the risk to customers. For this reason a range of run-rates against each programme has been outlined. The actual run-rates achieved will be determined by this ongoing live analysis of risk. Customer outage times for the PEWs start between 00:01 and 02:00 with the aim of completing customer impacting work by 06:00. This allows 2 hours for roll-back should the PEW be unsuccessful. Business as usual capacity upgrades and upgrades to resilient structures have not been listed here. 21C Upgrades Prog No: Affected Products Av. End user Upgrade outage s per (Mins) week Av 800 Min 0 Max 1000 9 WBC 35 Up to 75 Av 3000 1 HE, WBC, WBMC 10 80 22 High Throughput BEA-VS Capacity 17/20 Av 300K 1 WBC / WCC 45 mins 1 BEA-VS Software Upgrade Stability 0/20 Av 300K 1 WBC / WBMC / WCC Sub-second 1 Aug 14 79/2500 45 Features (Ipv6), Vendor Support Ongoing Ongoing 7750 R10 Upgrade Apr-14 50 Progress Nov 6 Upgrades per PEW Planned End Capacity, Stability EUs per upgrade Feb SVLAN moves Upgrades Complete / Total Jan Key Drivers Dec Upgrade Apr-14 Upgrades per PEW Affected Products Av. End user Upgrade outage s per (Mins) week Progress Av 11000 Min 3000 Max 18000 2 IPSC 20 8 473/4620 700 15 IPSC 10 60 Apr 14 79/225 Planned End EoL EUs per upgrade Feb ERX BRAS 12.3 Upgrades Complete / Total Jan Key Drivers Dec 44 Upgrade Nov Prog No: Ongoing 20C Upgrades Cont’d 46 4 Sep 14 DSLAM SDH MSIP Platform Closure Bypass (MSIP Closure) Completed 20C Upgrades 1 14 2 36 10k BRAS SB11 5 Stability 122/122 Av 11000 Min 3000 Max 18000 6 IPSC Up to 18 Apr 13 Completed 21C Upgrades Upgrades Complete / Total BB EUs and/or Ethernet Circuits per upgrade Upgrades per PEW Affected Products BRAS software Upgrade Stability 193/193 Av 17000 Max 32000 1 WBC / WBMC/ WCC 45 mins Up to 50 Jul 12 Stability / Capacity 5844/5844 Average 700 120 WBC / WBMC 30 mins 480 May 12 2nd vendor MSAN Upgrade Stability 702/702 Average 700 40-50 WBC / WBMC/ WCC 40 mins 200 - 250 Jul 12 2nd Vendor Stability 51/51 Av 20k 1 WBC / WCC / Ethernet 30 secs – 2 mins 2 Jan 13 Non Service Impacting 0 None 0 4 Dec 13 Progr No: Key Drivers Copper MSAN 27 Software Upgrade 30 23 MSPE 38 6 2nd Vendor MSPE Software Upgrades Functionalit y (LAG Support) 67/67 Av. End user outage (Mins) Upgrades per week Date Ended Upgrade Broadband Services on 21CN 46 2 49 46 1 36 14 29 44 11 27 32 20 9 6 47 48 39 45 39 37 4 28 26 22 35 40 34 45 50 45 45 39 23 31 38 34 11 51 Ethernet Service on 21CN 8 Descriptions 9 Management of risk 10