GloFish,LLC Final Report 9862528 9862512 9862530 9562522 9862511 9862536 賈儒慶(Chief) 曹思漢 黃敬琮 林鴻儒 鄭鈞瑋 姚文宜 Executive Summary Define the problem: GloFish will have a meeting with the Board of Directors. Goldfish Financial situation: Blank had raised $500,000 from local investors in 2002 and 2003. Company would generate $4,000,000 in profit in 2004. However, company revenues in 2004 were a disappointing $500,000 and expenses were $620,000 Producing an operating loss of more than $120,000. Target CEO knew that if GloFish were to be successful, the board of directors would need to approve key changes in the firm’s marketing strategy. Distribution was the key to market success. Summary Answer GloFish shall choose independent store and Cain stores as their distribution channels. PET’sMART stated the were considering to carry the fish(PET’sMART: 700+ stores, 41million sales =$3.4billion x 40% (Fish market shares) X 3% (Goldfish opportunity) A Majority of freshwater ornamental fish sold in the US are purchased from these chain stores. (Like Wal-Mart) Market share of categories Reptiles 5% Small animals 50% Fish 40% Fish Birds Small animals Birds 5% Reptiles Additional explanations: Assumption of Glofish market share Categories fish Marketing Share Independent PETsMart (3.4 billion) “3%” Chain Store War-Mart (285 billion) “0.05%” Total sales Milion Glofish 3% 1.224 1.71 2.934 others 97% 39.576 55.29 94.866 40% birds 5% 5.1 2.7 7.8 reptiles 5% 5.1 2.7 7.8 small animals 30% 30.6 16.2 46.8 Other Conclusion Internet market isn’t suitable for GlodFish. Delivery cost will be higher than price of fish. Kiosks market isn’t suitable for GloFish base. Base on risk/cost concept and no professional selling to promote the fish. International market is not to take right now. The regulation and law is not clear for selling the fish GloFish’s market share is only 1% in US(4M/365.4M) To cultivate US market first is suggested. Teaching Note ◎Recognizing that numbers routes to buyer exists, three questions need to be addressed when choosing a marketing channel and intermediaries. Which channel and intermediaries will provide the best coverage of the target market? • Intensive distribution at the retail level means that manager attempts to distribute the organization’s offerings through as many retails outlets as possible. • Exclusive distribution is the opposite of intensive distribution in that typically one retail outlet in a geographic area. • Selective distribution is between these two extremes. Teaching Note Which channel and intermediaries will best satisfy the buying requirement of the target market? • Information • Convenience • Variety • Attendant services Which channel and intermediaries will be the most profitable? • Each Channel cost (includes distribution, ad, selling expense…) • Margins earned (Revenues – Cost) GloFish,LLC SWOT Analysis Strengths Independent 1. The majority retailers (there are 5000 retailers in US). These stores serve both true freshwater ornamental fish lovers and they are convenient to purchase. 2. The Total sales increasing 7% (2004 1.75m) 1. A majority of the freshwater ornamental fish sold in the US are from three major retail chain 2. The GloFish’s suppliers and distributors have been the chains stores’ regular suppliers of tropical fish. 3. The profit of GloFish’s fluorescent fish is higher than traditional one. Pet Stores Chains Stores Risk/$ Kiosks Risk/$ Internet 1. 2. store. 1. There are numerous dotcom firms that marketed tropical over the internet 1. The company could sterilize its fish to prevent illegal breeding in areas where it could not otherwise control its intellectual property Risk/$ International Zebra danios are easy to sale on Kiosk. Same distribution with Independent pet Weaknesses 1. The number of pet stores is declining at an annual rate of 2%. 1. The GloFish does not have experiences to work with chains stores, especially the negotiation of the price and the shelf placement. 2. The production and financing capacity of GloFish is relative weak, therefore, it is difficult to meet the delivery requirement of a big order from a chains stores. Risk/$ 1. 2. 3. The environment is not so elegant to show the beauty of the fish. Without any sale experience on Kiosk, Lack of Glofish Kiosk Machine maintenance skill. Internet 1. The delivery cost will be higher than price of fish. Risk/$ 2. Sales the fish in the internet (including delivery cost fee $40 or more). International 1. European Union was essentially closed with low opportunity. 2. Some countries prohibit GloFish ,they don’t have agency in other countries. Independent Pet Stores Chains Stores Risk/$ Kiosks Opportunities Independent 1. Total sales of Pet Stores 2. They hoped to have new fluorescent red zebra fish available in retail stores in 2005. Chains Stores 1. They sell a lot of aquarium kits to people who are the first time for fresh water ornamental fish. It means the potential growth 2. Chains stores are major distributions of freshwater ornamental fish which is capable for Glofish to make big revenue. 3. Wal-Mart($285b in 2004): not only the world largest retailer in the world but also the leading retailer of fresh ornamental fish in the U.S 4. PETsMART($3.4b in 2004) 5. PETCO($1.8b in 2004) 1. 2. Kiosks have enjoyed explosive growth in numbers and revenue. They can sale Glofish-branded tanks and supplies, fish food and water conditioner. People love to buy cute thing one Kiosk once they saw zebra danios on Kiosk. Risk/$ Kiosks Risk/$ 3. Internet pet stores are increasing at an annual rate of 7%. 1. Some tropical fish were even being marketed on eBay. 1. The most lucrative foreign market appeared to be in Asia. Risk/$ International Threats Independent 1. The number of pet stores is declining at an annual rate of 2%. Pet Stores 2. The total sales of pet stores is influenced by the large chain stores. Chains Stores 1. None of the major chains stores agree to carry the GloFish products because of the concern of genetically modified fish. 2. The major customers of chains stores are price-sensitive, it means lower margin for GloFish. 3. The major customers of chains stores are not fish enthusiasts, they are not particularly attracted by the fluorescent fish. 1. 2. Competitors can also sale their products on Kiosk. Fish in Kiosk may die easily if no people can not take care them any time. Internet 1. The price of goldfish were competitive. Risk/$ 2. Easy to argue with customer if fish is dead on delivery way International 1. The regulation and law is not clear for selling the fish. 2. Asia countries also have their ownornamental fish. Risk/$ Kiosks Risk/$