NCR SelfServ™
Pendum LLC
SelfServ ATM Line
NCR SelfServ Family
NCR SelfServ 20 Series
Cash dispense and more
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REDEFINED
AVAILABILITY
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INFORMED
MANAGEABILITY
NCR SelfServ 30 Series
Multi-function for all locations
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INTRINSIC
SECURITY
NCR Confidential
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INTUITIVE
USABILITY
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COMMITTED
RESPONSIBILITY
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SelfServ Core Values
REDEFINED
AVAILABILITY
• ‘Self-healing’ – Automatic healing of soft failures Downtime reduced from 3-4 hours to 10 minutes
• Serviceability - Reduce MTTR by 10%
• Serve 16,600 more consumers on a network of 100
ATMs each year
• Module and layout commonality across the range
INFORMED
MANAGEABILITY
• New downloadable module firmware
• Stay in control by remotely tracking serial numbers
and part history through all moves, changes and adds
• Consistent Interface & transaction set across 20
Series and 30 Series
INTUITIVE
USABILITY
• Easier FLM tasks with full motion video lead through
• Front, rear and side access simplifies service
• USB connectors & cable lengths standardised
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SelfServ Core Values
INTRINSIC
SECURITY
• Protected USB for unattended environments protected communications between dispenser and core
as standard. 3 levels of protection available
•Parts validation – protects all components that touch
cash or consumer data. Validation through encoded
USB dongle
COMMITTED
RESPONSIBILITY
• Compliance with Environmental Legislation from
manufacture through service to recycle and disposal
•Environmental power saving features on SelfServ lighting, displays, processors, printing technology
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NCR SelfServ
Choice and Commonality across the range
Offer every transaction in every location type – through-the-wall, lobby and drive-up.
15” and 12.1” touchscreen and FDK displays
2D Barcode reader
Integrated Media Entry and Exit Indicators (MEEI) on all media and card entry and exit
points
Receipt Printer with options of dual roll capacity, 2 sided printing, retract and capture, dual
colour capability
Self-healing capabilities
LED lighting
Security
– USB Protection System and Parts Validation System, Uninterruptible Power Supply
(UPS) as standard.
– Options of Fraudulent Device Inhibitor (FDI), Enhanced Card reader (Jitter), Intelligent
Fraud Detection (IFD), ink-staining, Solidcore for APTRA
– Safes - UL 291 Level 1, CEN L, CEN 1, CEN III, CEN IV
Servicing
– LCD Graphical Operator Panel
– First Line Maintenance Application – text, 3D and full motion video lead-through
– Color coded release handles
– Front, rear and side service options
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NCR SelfServ 20 Series
Cash Dispense and more
NCR SelfServ 22
Compact freestanding ATM ideal for any interior location.
Capable of handling high transaction volumes and offering a range of other services eg. bill payment,
funds transfer, mobile phone top-up.
Powerfully represent your brand and deliver your self-service transactions in any indoor location.
NCR SelfServ 25
Exterior through-the-wall and vestibule ATM, ideal for medium to high transaction volumes.
Complete hole-in-the-wall compatibility with equivalent exterior ATMs from NCR and other vendors
reduces cost and hassle of through-the-wall replacement.
Deliver your brand messages to the broadest possible audience in a range of locations.
NCR SelfServ 26
The NCR SelfServ 26 is an exterior slimline through-the-wall and vestibule ATM.
Ideal for very tight locations, including through-glass placement, or where space is at an absolute
premium for medium to high transaction volumes.
NCR SelfServ 26 is suited for both in-branch and off-premise use.
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NCR SelfServ 30 Series
Multi-function for all locations
NCR SelfServ 32
The NCR SelfServ 32 is a full function freestanding interior ATM.
Designed with medium to high transaction usage in mind, the NCR SelfServ 32 dispenses cash as well
as accepting cash and check deposit/recycling. Other options available include statement print, coin
dispense, passbook printer.
The perfect ATM to complement other branch offerings, the SelfServ 32 gives you the widest range of
upgrade options available, including bulk and single cash and check deposit, check imaging and
truncation as well as cash recycling.
NCR SelfServ 34
The NCR SelfServ 34 is an exterior through-the-wall or vestibule ATM, specifically designed for high
transaction usage. It dispenses cash as well as accepting cash and check deposits and offers a broad
range of other services, such as bill payment, funds transfer, mobile phone top-up and ministatements.
Designed to cope with severe weather conditions – the NCR SelfServ 34 helps you maximize your
brand presence by increasing your placement options, giving you the choice of through-the-wall or
vestibule.
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NCR SelfServ 30 Series
Drive-up Solutions
NCR SelfServ 34 Drive-Up
The NCR SelfServ 34 is an exterior through-the-wall drive-up ATM specifically designed for high
transaction usage. It dispenses cash as well as offering a broad range of other services, such as bill
payment, funds transfer, mobile phone top-up and mini-statements.
This fully weatherized ATM has been designed for ease-of-use and accessibility when operated from a
vehicle. This provides the best possible presentation of your brand and opens up new deployment
opportunities.
NCR SelfServ 38
The NCR SelfServ 38 is a freestanding drive-up ATM designed to cope with the most severe weather
conditions.
In common with other NCR SelfServ 30 series products, it gives you the widest range of upgrade
options available, including bulk and single cash and check deposit, check imaging and truncation as
well as cash recycling. It can even be extended to offer the largest cash dispense capacity on the
market.
With the most compact transaction area of all models, its large screen and shortest reach will deliver
the greatest consumer usability across the widest range of vehicles.
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What’s new with SelfServ?
SelfServ 31 and 36 - Compact and High Capacity
In Q4 2008 NCR launched the SelfServ 31 &
SelfServ 36 – dedicated deposit recycling units
(not available in the U.S. yet)
SelfServ 31
- The NCR SelfServ 31 is a compact freestanding
lobby ATM suitable for any indoor location
- Offers the highest deposit/recycling capacity per
footprint for interior locations
- Delivers a flexible range of deposit and recycling
technologies
SelfServ 36
- The NCR SelfServ 36 has the highest
deposit/recycling capacity per footprint for any
vestibule and exterior location
- The only slim-line fully weatherized TTW deposit
recycling ATM in the marketplace
- Delivers a flexible range of deposit and recycling
technologies
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What’s new in SelfServ?
Advanced printing solutions – 2ST
Leverage the power of the ATM channel and improve
your overall total cost of ownership.
Front
2ST
Back
Single sided
Drive better TCO for intelligent check deposit transactions
– Up to 45%* for multi-check deposits via paper savings
– 45%* paper savings 5 check receipt
– 43%* paper savings 2 check receipt
Enhanced customer experience
– Faster to print - serve more customers than ever before
Dynamic Advertising & Personalization
– Enhance marketing effectiveness within your existing and
prospective customer base by printing a targeted message
on the front or back of a receipt
Advanced technology
– Autodetect for single-sided paper, 2 colour options
*NCR Industry Marketing estimates
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What’s new in SelfServ?
Advanced printing solutions – Dual Roll
Dual roll ensures SelfServ can run longer
between media replenishments
Eliminate paper wastage
– SelfServ can accommodate twin receipt rolls, this
eliminates the throw-away that often takes place –
NCR estimate that 20%* of all receipt rolls are
thrown away
Advanced technology
– Dual feed, autodetect for paper low, configure the roll
used based on your business eg. coloured rolls
*NCR Industry Marketing estimates
NCR Confidential
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What’s new with SelfServ?
Mini Self-Service Assistant for APTRA
Gives an instant “at a glance” view on the
health of the ATM
Provides more information for branch and first-line
maintenance staff without going into Supervisor
mode
Shows status of devices contained in ATM using
colour coding
– Red = unhealthy
– Yellow = needs attention
– Green = healthy
Two options for use:
– View mode only – shows status of ATM in real
time
– Fully interactive - allows user to touch the icon
and be taken straight to full Self-Service
Assistant for APTRA screen without the need to
navigate through supervisor
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What’s new with SelfServ?
SelfServ CCTV Colour Camera
New camera features available on SelfServ
A high quality CCTV colour video camera from Pelco, the world leader in video security
systems
- High resolution digital CCD camera
- Fixed focus, auto iris lens
- Different integration in each product ensures the camera is able to capture faces at a wide
range of user heights
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SelfServ Timeline
What’s next?
Q1 2009
• The addition of Biometrics,
Awareness Mirrors & Pinpad
Shields across the range will
further improve end-user
confidence.
• Larger capacity Hard Disk
Drives and DVD RW will
increase SelfServ’s
market-leading PC core
capabilities.
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SelfServ Timeline
What’s next?
Q2 2009
• Colour customization will
be offered across the family
expanding further on today’s
branding potential.
• Cheque Cashing with Coin
Return and Contactless Card
Reading will add further
transactions to our portfolio.
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SelfServ Timeline
The Future
Q3 2009
• Free-Standing All Weather Cash Dispense ATM is planned
for release.
• Single Note Accept is planned for release to niche
markets to expand intelligent cash accept to its maximum.
Q4 2009
and beyond
• We will continue to enhance the SelfServ product line
based on customer feedback and best in class innovations.
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In Summary
NCR SelfServ 20 Series
Cash dispense and more
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25
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NCR SelfServ 30 Series
Multi-function for all locations
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31
32
34
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36
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Experience a new world of interaction…
Transform your business with NCR SelfServ™
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