Microfinance in the Banking Sector October 2011 Content • Overview of microfinance in the banking sector • Analysis of landscape • Drivers of change • Skills implications Profile of microfinance Source: NCR Register, August 2010 Provincial distribution of credit activity Source: NCR Consumer Credit Market Report, December 2010 Estimated number of MFI employees % distribution staff Small enterprise financiers (mostly not for profit) 3.8% Cooperatives 1.0% Incremental/Low cost housing 0.5% Small micro lenders 37.3% Large micro lenders 24.6% Alternative banks (African Bank/Capitec/UBank) Large/Commercial Banks Source: NCR Registration August 2010 with RUDO estimates 31.6% 1.2% Employee race profile Source: Primary Research Interviews Employee educational profile Source: Primary Research Interviews Range of financial services Transact Save Borrow Protect The South African Microfinance Landscape Drivers of change in the sector • Economic and socio economic factors Drivers of change in the sector • Political and social environments – Speeding up growth and transformation to create decent work and sustainable livelihoods – Massive programme to build economic and social infrastructure – Comprehensive rural development strategy linked to land and agriculture reform and food security – Strengthen the skills and human resource base – Build cohesive, caring and sustainable communities (Address inequalities and halve poverty and unemployment by 2014) Drivers of change in the sector • Technological factors – Competitiveness through technology – National loan register no longer compulsory so no longer a source of accurate information – Cooperatives have mostly manual systems – Those who have purchased sophisticated custom designed software do not use it Drivers of change in the sector Legislative environment Skills implications • A need for management talent – Loan officers promoted through the ranks lack management skills – Managers in commercial banks not familiar with business models for serving low-income markets – Paradigm shift – inclusive banking models that need managers with entrepreneurial spirit • Credit Management, Legislation, Marketing and Compliance • Cooperatives and ME lenders: Basic Accounting, Credit Management, Corporate governance skills Questions?