GSA Motor Vehicle Management: GSA Fleet Acquisition Processes

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GSA Fleet Acquisition Process

Gina Jordan and Kevin Gibson

GSA Fleet Mission

To provide safe, reliable, low cost vehicle solutions assisting our customers to effectively and efficiently meet their mission requirements

The RIGHT VEHICLE . At the RIGHT PRICE . With GREAT SERVICE .

The RIGHT VEHICLE

At the RIGHT PRICE

With GREAT SERVICE!

We Want To Be

Your Preferred

Provider…Your

Provider of Choice.

Dear Office of Motor Vehicle Management,

Overall the consolidation of USCP vehicles has been a success. Through this endeavor we have managed to extremely reduce our fleet lifecycle age and green our fleet in line with federal regulations. Highlights from the consolidation have brought streamlined GSA tag implementation, fuel card program and advantages to the Department through the STR program. The availability for GSA to be able to facilitate USCP on last minute request of vehicles to support our mission has been outstanding and seamless. The FSR assigned to our

Department has been very knowledgeable and willing to support our needs and

requirements. The only downsides if you will are the small fee’s identified in billing that were not briefed prior to the consolidation agreement. We have since worked out those identified cost accordingly. You and your staff have done a great job working with the USCP and we look forward to continued success.

Regards,

Marcelino J. Santos

UNITED STATES CAPITOL POLICE

• How many of you currently communicate with

FSRs about ordering vehicles?

Ideal Acquisition Channels of

GSA Central

Office

Communication

Agency Head

Quarters

GSA Regions

Customer

Bureaus/Commands

GSA Fleet

Service Reps

Local Customers

Reality: Acquisition WEBS of

GSA Central

Office

Communication

Agency Head

Quarters

GSA Regions

Customer

Bureaus/Commands

GSA Fleet

Service Reps

Local Customers

How can we make the process easier and less confusing for YOU?

Customer Acquisition Module (CAM)

Phase I (FY12)

FSR selects vehicles for replacement in

GSA’s internal ordering system and sends to Drive Thru

Local customer reviews in Drive Thru and sends selected vehicles to FSR to place

Customer Vehicle Selection Screen

Phase I

Customer Clicks HERE to send selection to

FSR

Customer Acquisition Module

(CAM) Phase II

An Extended Federal Fleet Ordering

Module for Leasing Customers

CAM Phase II – Help is on the way

• Automates ENTIRE ordering process by providing

Agency HQ Fleet Manager the ability to approve and reject vehicle selections online via Drive

Thru!!

• Adds “ Low GHG ” as vehicle replacement type in dropdown menu on the replacement sheet

• Makes Rate Bulletin, agency policies, Green vehicle options & agency funding summaries accessible to view in a tab in Drive Thru.

CAM Phase II Order Review Process

Step 1: FSR, customer apply agency policy, select replacement vehicle in

DriveThru and click “Send to

Mid-level Fleet Manager.”

Summary Tab in DriveThru helps HQ FM track replacements by SIN, quantity AND incremental costs!!

Step 2: Mid-level FM* receives email he/she has vehicles to review in DriveThru.

Mid

Level FM

Approves?

No, I suggest . . .

Yes!

Step 3: HQ FM receives e-mail that he/she has replacement vehicles to review in DriveThru.

HQ FM

Approves?

Yes!

Step 5: FSR creates orders for manufacturer.

Do Not Replace

Same/Like SIN

LOW GHG SUV/Truck

NEW

Replacement

Type Options !!

AFV Legislation and FY 13 AFV

Vehicle options!!

New Tabs!

FY 13 Rates!!

* FY 13 AFV Info & Vehs *Agency Guidance * FY 13 Rates Agy HQ Summary

Agency

Specific

Guidance!

Summary tab with

Incremental and

Vehicle Qty by SIN

Headquarters Fleet Manager Review

Fleet Mgr clicks

HERE to edit

FNE Field allows HQ to approve Functional Needs

Exemptions on the spot!

OLD Repl Type NEW Repl Type SIN FUEL LOW FNE Projected Customer POC POC

GHG ? Incremental POC Email Telephone

Return to Cust.

Select

Vehicle

9C GAS N $0.00 Gary Lee gary.lee@va.gov

703-450-3321 Arlington, VA

Edit Vehicle SIN/Type

Fleet Mgr clicks HERE to return tag to Customer to reselect veh type/sin

*Agency HQ Summary Sheet

Fleet Managers click HERE to access this page

Category SIN

Category SIN

Sedan 8C

Sedan

4x2 Light

Truck

9H

99

Fuel

Type

GAS

E85

GAS

5

4

Qty

21

Estimated

Fuel

AFV Cost

*

Estimated

Total AFV

Cost per SIN

Low-

GHG

(Y/N)

$0.00 $0.00 Y

$9,582.88 $47,914.40 Y

$0.00 $0.00 N

ESTIMATED FY 13 YTD SUMMARY

Vehicles approved by HQ YTD: 205

Total AFV Funds projected to Generate in FY 13: $645,823.98

Total AFV Funds used in FY13 YTD: $281,000

*Approximation based on low-bid or most commonly ordered vehicle in that

Standard Item Number

Summary Tab

ESTIMATED

FY 13 YTD SUMMARY

Vehicles approved by HQs YTD: 205

Total AFV funds projected to generate: $645,824

Total AFV funds estimated used: $281,000

How do you prepare for FY 13?

• Talk with your local fleet managers/customers

• Establish acquisition goals, guidance

• Meet with your GSA POCs

• Think about your surcharge/AFV plans

• Review your list of projected eligibles

• Fill out your customer questionnaire

Customer Questionnaire

Agency Representation (name, email, phone)

1. Q – Who is completing this document on behalf of the agency?

2. Q – Who will be your agency’s point of contact for vehicle acquisition related questions? Who is responsible for approving/requesting new BOACs?

3. Q - Who should be contacted to approve any additional vehicle requests and vehicle upgrades?

4. Q – Who will be the mid-level reviewer(s) in CAM (when applicable)? Briefly describe your agency’s review structure.

5. Q – Do you have any old business from last year or questions you would like to address?

Customer Questionnaire

Acquisition Guidance

6. Q - Are the local offices within your agency authorized to make vehicle decisions regarding replacement types, additional vehicles and upgrades? If not, please advise.

7. Q What is your agency’s policy/regulation regarding vehicle standards/acquisitions?

Please attach memos or specific policy (if applicable).

8. Q – What size sedan and SUVs are allowed/preferred and in what instance? Are there any sized vehicles that are never allowed (e.g., class III/IV or midsize etc.)?

9. Q -

What is your agency’s policy regarding SUVs/upsizing? (Be specific regarding policy)

10. Q - Does you agency have a process for obtaining waivers, exceptions or approval?

11. Q - Does your agency have a formal policy regarding vehicle options and if so what is it? Options add to the GSA monthly lease rate.

12. Q - Does your agency have vehicle color requirements and if so what are they?

What components of the vehicle do they encompass?

Customer Questionnaire

Alternative Fuel Guidance

13. Q - Last year you spent $XX dollars in AFV funds. In FY 12 your surcharge was $1XX dollars per vehicle per month. Based on your current inventory of

XXX vehicles, If you keep your surcharge the same for FY12, you will generate $XX dollars. Would you like to keep your surcharge the same or increase/decrease for FY 2013?

14. Q - Does your agency have a plan to increase the number of

Hybrids/Electric Vehicles in its Fleet? How do you plan on doing this and where do you plan on placing these?

15. Q. What is the process for customer’s to obtain higher cost vehicles with incremental charges. When and where are these allowed?

16. How does a customer obtain an approved waiver? Are there instances where waivers are always issued (e.g., Law Enforcement, OIG, etc.)? If so, please attach copies or confirmation that waivers for particular BOACs, bureaus or types of missions are always approved.

Customer Questionnaire

Fleet Rightsizing

17. Q - Does your agency have plans to turn in GSA leased vehicles within the next year or beyond? If so how many, what types and where? Please share projections and time frames. Consider the milestones included in the VAM submission.

18. Q – Do you have any agency-owned/commercially leased assets that you would like to consider converting to GSA? If so, what type of vehicles and how many?

19. Q - Does your agency have additional vehicle requests for FY12?

Should all requests go through headquarters and/or would you like to view these requests on an individual basis?

20. Q - Do you use vehicle monitoring devices or would you like to? Are there products or services you would like to learn more about?

Please email fleetsolutions@gsa.gov

for more information.

Questions/Comments?

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