FASHION ? $ $ Fast Fashion Chic and stylish —with a reasonable price Issues Facing CeeCee --- by 5Wings AGENDA Background Issue Prioritization Analysis & Recommendation Conclusion Part Ⅰ Background Market overview—Fast Fashion Mimic the newest design Fast Supply chain Efficient IT system Short product life cycle Background Market overview—Fast Fashion Market Value ($billion) Fast Fashion 1990 1996 SPA Model 2002 2008 Background CeeCee overview Leading edge of current trend and style of its own Reliant on a good outsourced distributor AIM Focusing on up to the minute fashion styles for women at affordable prices. Reliant on its sophisticated IT system Limited numbers of each design in order to create an air of exclusivity Background CeeCee overview Some operation issues Great Growth Potential International expansion Background Part Ⅱ Issues Prioritization Issues prioritization 1. 2. 3. 4. 5. Distributor’s strike IT failure Expansion into jewellery range Celebrity marketing Ethical issues Part Ⅲ Analysis & Recommendation Issue 1 Distributor’s Strike Supply chain Production Distribution & Storage Design Marketing & Sales Distributor’s strike Current status Distribution Center Lost profit €189,228,553.7 Lost customer loyalty Shops Distributor’s strike How to minimize the losses? Methods Advantages Disadvantages Maintain current distributor Employ other distributors Set up own distribution team • Continue enjoying high efficiency • Maintain long term cooperation • Risk of similar collapse • Difficult to recover immediately • Quick recovery • Diversified risk • Difficulty to cooperate • High cost • Easy to control • High utilization • Large expenses • Time-consuming Distributor’s strike How to improve distribution? Resolve current collapse • Help current distributor recover Optimize logistics structure • Diversify distribution channels • Cooperate with more distributors • Set up its own distribution team • Outsource to other distributors Distributor’s strike Issue 2 IT Failure Current status Significant Discrepancy Website sales Cash received Receipt problem IT failure Which way to collect payments? Methods Total loss Percentage recovered Additional charges Net amount recovered Outside agency 6,000,000 60% 14 per customer 5% success fee 2,720,000 Finance department 6,000,000 45% CeeCee’s overstretched staffs None 2,700,000 €20,000 difference IT failure What causes this IT failure? Programing error 3 months before detection Inefficient internal control IT failure How to improve internal control? Timely internal control Stricter error detection More frequent internal audit IT failure Current outsourcing policy CeeCee’s IT staff High Risk IT system Low Outsourced Cost IT company IT failure How much work to be outsourced? In-house Clear segregation of duties Core design work Outsource Some update work IT failure Issue 3 Expansion into Jewellery Range Current status Recession resistant Invest or not? Low threshold Synergy Expansion of jewellery range Whether to expand into jewellery range? NPV: € 239,266 Incremental Cash Flow 30,000.00 25,000.00 20,000.00 15,000.00 10,000.00 5,000.00 -5,000.00 -10,000.00 -15,000.00 -20,000.00 -25,000.00 0 1 2 3 4 5 Expansion of jewellery range Whether to expand into jewellery range? Current products Jewellery Expansion of jewellery range Whether to expand into jewellery range? Erosion effects Low turnover Reject Unsatisfied profit Lack of experience Expansion of jewellery range Comparison of key statistics Expansion of jewellery range Comparison of key statistics Expansion of jewellery range Shop expansion Issue 4 Celebrity Marketing Whether to use the celebrity ? Celebrity marketing Diversify marketing methods Shop advertising Celebrity Direct media Designer On-line Celebrity marketing Issue 5 Ethical Issues Current status REPUTATION MORALE CONFIDENCE Ethic issues What to do? • Negotiation • Audit • Cooperation with Supplier labor union • Negotiation • Audit • Cooperation with local labor union Supplier Management Ethic issues What to do? • Negotiation • Audit • Cooperation with local labor union • Laundry test • Chemical test • R&D — healthy fabrics Supplier Environment • Energy saving • Environment friendly material • recycle Product Employee • Recruitment • Training • Sound working condition Ethic issues Part Ⅳ Conclusion Conclusion Long term Short term • Minimize losses • distributor strike • IT failure • Reject proposals • jewellery expansion • celebrity marketing • Improve outsourcing policies • distribution • IT system • Expand • Shop range • Diversify • marketing methods • Enhance CSR Conclusion Fast Delivery High End Fair Price Fashion is Affordable THANK YOU! By 5 Wings Justin Li Nancy Yuan Maggie Xu Elena Zhong Angela He