Managing the Manual Handling Risk Ruth Robotham MSc, CMIOSH, RN, RNT Chartered Safety and Health Practitioner & Back Care Advisor Sussex Safety Ltd Objectives • Why do we need policies and protocols? • What are the consequences of failing to manage risks • Outline a simple management system for reducing manual handling risks, with ways of improving safety What’s Changed in the Last 5 Years? Financial constraints: – 12 hour shifts – Moving staff between specialties – Difficulty releasing staff for training, or reduced time Corporate Manslaughter Act 2007 Fatality caused by a ‘gross breach’ of a duty of care. The way that the defendant organisation’s activities were managed by its ‘senior managers’ was a ‘substantial’ element in the breach. Where the prosecution can show the gross breach falls ‘far below’ what can reasonably be expected, juries are likely to convict. A Positive Safety Culture is vital. Compliance with Guidance will be scrutinised. Health and Safety (Offences) Act 2008 For any serious breach of health and safety legislation Magistrates Court Fines: Up to £20,000 per breach Imprisonment: 6 months Crown Court Fines: Unlimited Imprisonment: Up to 2 years Fee for Intervention (FFI) Health & Safety (Fees) Regs 2012 Duty on the HSE to recover its costs for carrying out its regulatory function from those found to be in material breach of health & safety law. £124 per hour – based on time spent by HSE identifying the breach, investigating & taking enforcement action. Lofstedt Health and Safety Review 2011 Aim: to reduce burden of red tape Findings: Largely fit for purpose & Cost effective • • • • Consolidate legislation ACoP simplify & review (53) eg LOLER Review absolute liability / SFAIRP Redirect enforcement to high risk businesses Criminal Prosecution If the Organisation has breached health and safety law Enforcing Agency needs to Prove A statutory duty was owed and the law was broken Organisation Needs to Prove (Guilty until proved innocent) Everything had been done to reduce significant foreseeable risks HSE Safety Management System (HSG65) (POPIMAR) Setting Policies Organising for Health and Safety Auditing Planning and Implementing Measuring Performance Reviewing Performance Setting Policies Manual Handling Policy • Based on your Health & Safety Policy • Include therapeutic and bariatric risks, if relevant • Keep it simple and realistic and achievable • State how you will monitor that it happens Organising for Health & Safety Strategies • How do you Control what happens • How do you get Co-operation to ensure safety • How do you ensure Communication with all staff • How do ensure staff Competence If you can say you achieve these, there is likely to be a good safety culture Planning and Implementation A planned and systematic approach to risk reduction Generic Risk Assessments for significant risks eg turning any patient in bed 4 C’s - eg policies & procedures individual patient handling assessments, mechanical handling devices, small handling aids, footwear and clothing, at risk staff, health monitoring, information, training and supervision, reporting ill-health and injuries, etc Hierarchy of Control Measures • Avoid or Eliminate the hazard - Always the first choice (Redesign to avoid the handling task) • Use mechanical handling devices -electric profiling beds and trolleys, hoists, mechanical transfer devices, where possible • Procedural controls – Safe working procedures, handling aids, control of agency staff • Behavioural controls – Information, instruction, training, supervision, PPE (safety shoes) Action Plan Implementation • Ensure the generic risk assessment is discussed at the right level • Write a convincing business case for what you realistically need • If it is a significant risk, ask for it to be put on the Risk Register • Keep risk assessments under review Role of Senior Management • To consider the nature and extent of the risks facing the organisation – on the risk register • To decide whether those risks are considered as ‘acceptable’ • To assess the likelihood of the risks materialising • To assess their ability to reduce the incidence and impact of the risks • To put suitable and sufficient measures in place to control the risks Improving Patient Safety • Write an individual patient handling assessment. • They should be seen as helpful, multi-disciplinary documents – They should reflect the goals set for patients, especially in longer term patients/residents – They should say what the patient/resident is able to do for themselves – Consider using pictures to demonstrate how to position patients, but maintaining their confidentiality. eg CVA patients. • Staff must report ill-health and injuries to patients due to manual handling eg frozen shoulder, skin damage from positioning slings, etc. (safeguarding issues) HSE Safety Management System (HSG65) (POPIMAR) Setting Policies Organising for Health and Safety Auditing Planning and Implementing Measuring Performance Reviewing Performance Measuring Performance Pro-Active Monitoring To check if the Manual handling policy is being followed • Are the risks controlled by the measures in place • Is the standard of patient handling good • Is patient independence being promoted and goals being achieved ie spot observations; or working with staff; checking risk assessments; key performance indicators; is equipment available; evaluate the impact of introducing new equipment, etc Reflective Health Diary Name ………………………… Role …………………………… Identify the tasks you carry out each day, eg carry out a leg ulcer dressing; input data on the computer; catheterisation; carry out venipuncture; driving the car, carrying equipment. Things you do outside of work can also be included. Discuss work issues with your manager, or get advice from the manual handling advisor or Occupational Health, to work out what you can do to reduce your symptoms. Date Task Health effects / carried out Symptoms 4/4/06 eg Using my computer Possible solution and effect I get a pain in the right Removed arms off my chair side of my neck after so I can get closer to my desk, with a right angle at 15 minutes. my elbow. Pain now less Your signature ……………………………. Date ………………… Line manager’s signature ……………………. Date………………. Measuring Performance Reactive monitoring system • Manual handling accidents and incidents • Sickness absence -musculo-skeletal disorders • Patient injuries due to handling Nationally 2011/12 17% fall in reported MSD caused or made worse by work HSE Safety Management System Audit Collecting information on the efficiency, effectiveness and reliability of the total system eg Benchmarking against standards • HOP6 • NBE Standards in Manual Handling • NBE Moving and Handling Strategy Review Performance Learn from experience, improve performance, respond to change, share best practice. Update your policy, if necessary I would recommend BCA /MHA consider completing a risk management course - IOSH Managing Safely for Healthcare Professionals Conclusion 1. POPIMAR approach to health and safety is a tried and tested system to manage risks and costs 2. The threats are now greater, so robust systems are needed 3. If everyone knows the goals they are aiming for, then handling practice should improve, and patient’s independence may increase.