got respect?
The Harassment-Free Work Environment
THE PERFORMANCE GROUP, INC.
We build your people, so your people can build your business!
WARNING
You have options when considering the ideas
and suggestions offered in this workshop.
Option 1: Practice them as part of your everyday
interactions with co-workers and customers
Option 2: Ignore them until you learn the same
principles through much less desirable
methods.
www.ThePerformanceGroupInc.com
What is Sensitivity Training?
Sensitivity Training is
designed to help people
become more aware of their
own biases and prejudices. It
also focuses on helping
people become more sensitive
to others.
www.ThePerformanceGroupInc.com
Why is this training necessary?
Unfortunately, common sense
isn't so common. It is rare to
find a work environment that is
free from grown-ups who are
immature, insecure, hypersensitive, or who feel that they
can manipulate and/or take
advantage of co-workers.
www.ThePerformanceGroupInc.com
Why is this training important?
Sensitivity Training is more than
important. As a federal contractor
with more than 50 employees, and
in compliance with affirmative
action legislation, Casto Technical
is required by law to provide this
training on an annual basis.
www.ThePerformanceGroupInc.com
Benefits of this training
 Better communication
 Improved work relationships
 Reduced conflict / stress
 More time working
 Less time whining
 Improved customer service
 Greater profitability!
www.ThePerformanceGroupInc.com
Perception
 Violations are based on the
perception of the victim,
NOT the intention of the
accused
 What is funny to you may
be offensive or insulting to
someone else.
www.ThePerformanceGroupInc.com
Employee Responsibilities
 Understand and comply with all
company policies and procedure
 Conduct yourself as a
professional at all times.
 Report any incident that happens
to you or that you witness
 Cooperate with investigators
www.ThePerformanceGroupInc.com
Employer Responsibilities
 Clearly communicate to employees that harassing conduct is
unacceptable and will not be tolerated
 Strive to create an environment in which employees feel free to
raise concerns and are confident that those concerns will be
addressed
 Provide anti-harassment training to their all employees
 Establish an effective complaint or grievance process
 Take immediate and appropriate action when any questionable
behavior occurs or complaints are made
www.ThePerformanceGroupInc.com
Red-Hot Stove Rule
 You have been trained to know “right” from “wrong.”
 Employees get burned NOT because of who they are but
because they chose to touch the stove.
 The BURN will be immediate. Cause and Effect. No excuses.
 The result (discipline) will be consistent and impersonal.
Anyone who chooses to touch the stove will get burned.
www.ThePerformanceGroupInc.com
Who harasses?
The harasser can be:
 The victim's supervisor
 A supervisor in another area
 An agent of the employer
 A co-worker
 A non-employee.
www.ThePerformanceGroupInc.com
What Qualifies?
(Anything you wouldn’t say (or do) to your grandmother.)
Offensive conduct may include, but is not limited to:
 Offensive jokes
 Slurs
 Name calling
 Physical touching, assaults or threats
 Intimidation
 Insults or put-downs
 Offensive objects or pictures
 Any interference with work performance.
www.ThePerformanceGroupInc.com
Bullying
 Aggressive/hostile behavior
 Profanity/rude comments
 Destruction of property
 False rumors/gossip
 Withholding information
 Physical assault
www.ThePerformanceGroupInc.com
Sexual Harassment
 Unwelcome advances
 Inappropriate behavior
 Raunchy language/insults
 Demand for sexual favors
 Quid Pro Quo (”This for That”)
 Hostile Work Environment
www.ThePerformanceGroupInc.com
Discrimination
Inappropriate treatment based on:
 Race
 Color
 Religion
 Gender (or sexual orientation)
 National origin
 Disability
www.ThePerformanceGroupInc.com
Investigating a Complaint
All supervisors must:
 Listen to and objectively discuss any
complaints
 Inform the employee that any complaint
must be reported to Human Resources
 Advise the employee of his/her rights
 Ensure that no form of retaliation takes
place as a result of any complaint
www.ThePerformanceGroupInc.com
What is Retaliation?
 Any action taken against an
employee because he/she
complained of harassment or
discrimination
 Demotion, discipline, poor
performance appraisal change in
job duties or shift assignment,
reduction in pay
www.ThePerformanceGroupInc.com
Great co-workers are…
www.ThePerformanceGroupInc.com
Great co-workers are NOT…
www.ThePerformanceGroupInc.com
It’s up to YOU
 Have a positive attitude at work
 Act like a professional at all times.
 Respect your co-workers for their contributions.
 Keep your hands to yourself.
 Bite your tongue! Think before you speak.
 Report inappropriate behaviors to your supervisor.
www.ThePerformanceGroupInc.com
How did we do?
Once again, thank you for letting The Performance Group, Inc., be a part of your personal and professional development.
We would like to know what you thought about the program. Please complete this form and return it to your facilitator
before you leave. Thanks again.
Lowest
Highest
Speaker Quality – Chuck Stump
1 2 3 4 5 6 7 8 9 10
Program Exercises / Content
1 2 3 4 5 6 7 8 9 10
What I enjoyed most about this seminar…
____________________________________________________________________________________________________________
What information or principles will you apply immediately?
____________________________________________________________________________________________________________
Additional Comments
____________________________________________________________________________________________________________
www.ThePerformanceGroupInc.com
How did we do?