Social Care and Inclusion
Management Forum
October 2012
Telecare Strategy
Gary Mack
Head of Provider Services
Carers Strategy
Emma Palmer
Strategic Development
Absence Management / Pay & Grading
Zoe Urwin
Senior HR Advisor
HR update
 Attendance management predictions
 Pay and grading update
www.walsall.gov.uk
Attendance management
The picture to date
 Up to end of Quarter 2 = 6.45 days per employee
 2011/12 = 5.55 days per employee
 Increase of 16.3%
Challenges faced
 High long term cases with inconsistent action
 Low return to work completions
 Very low number of warnings issued
www.walsall.gov.uk
Attendance management
The improving picture
 Downward trajectory
 September 2012 less than 2011, first time since November
2011
 Longest person off sick = 155 days (5 months)
 Number off long term sick (as at 8/10/12) = 11 / was 22 in
May
 Warnings issued in last 12 months = 83 (tripled since May)
www.walsall.gov.uk
Attendance management
Still to improve…
 Number off short term sick = 36 / was 29 in May
 RTW compliance = 71.83%
www.walsall.gov.uk
Attendance management
Overall prediction based on the state of the nation…
13.15 days per employee 5.32% reduction on
2011/12
However, watch out for restructures, flexi changes, VR
and budget cuts as these will always impact negatively if
not managed right!
www.walsall.gov.uk
Attendance management
Still to improve…
 Number off short term sick = 36 / was 29 in May
 RTW compliance = 71.83%
www.walsall.gov.uk
Pay and grading update
 All on track for completion within October
 Remember to assess your enhancements, 5 – 15% as
these may change as service delivery and structures
change
 Watch out for zero hours staff as they will cost more due to
auto-enrolment next year
 Remember that zero hours staff have holiday entitlement
 Drop in sessions being facilitated by HR, dates on the
intranet
www.walsall.gov.uk
Government White Paper
Caring for our future: reforming care and support
Paul Davies
Executive Director
Social Care & Inclusion
INTRODUCTION
• The Department has published the ‘Caring for
our future: reforming care and support’ White
Paper, which sets out the vision for a reformed
care and support system
• The new system will promote wellbeing and
independence at all stages to reduce the risk of
people reaching a crisis point, and so improve
their lives focus on people’s wellbeing and
support them to stay independent for as long as
possible
www.walsall.gov.uk
CASE FOR CHANGE
• The White Paper clearly states that the care and
support system in England today is not fit for
purpose as it does not support people to stay as
independent as possible, or empower them to
take control of their lives, and so cannot respond
effectively to increasing pressures over the
coming years from a growing and ageing
population
www.walsall.gov.uk
VISION
• Promote people’s independence and
wellbeing by enabling them to prevent or
postpone the need for care and support
• Transform the system to put people’s
needs, goals and aspirations at the centre
of care and support
• Supporting people to make their own
decisions, to realise their potential, and to
pursue life opportunities
www.walsall.gov.uk
VISION
• The vision will mean for people who use
services and for families:
 “I am supported to maintain my independence for as
long as possible”
 “I understand how care and support works, and what
my entitlements and responsibilities are”
 “I am happy with the quality of my care and support”
 “I know that the person giving me care and support
will treat me with dignity and respect”
www.walsall.gov.uk
16
KEY THEMES
• The health, wellbeing, independence and rights
of individuals are at the heart of care and
support
• People are treated with dignity and respect, and
are safe from abuse and neglect
• Personalisation is achieved when a person has
real choice and control over the care and
support they need to achieve their goals, to live
a fulfilling life, and to be connected with society
www.walsall.gov.uk
KEY THEMES
• The skills, resources and networks in every
community are harnessed and strengthened to
support people to live well, and to contribute to
their communities where they can and wish to
• Carers are recognised for their contribution to
society as vital partners in care, and are
supported to reach their full potential
• A caring, skilled and valued workforce that
delivers quality care and support,in partnership
with individuals, families and communities
www.walsall.gov.uk
THE FINANCIAL CONTEXT
• In the 2010 Spending Review the Government
allocated an additional £7.2 billion up to
2014/15 to support adult social care
• The reforms will deliver a re-engineered care
and support system that shifts resources
towards prevention and early intervention
• The paper clearly states that it is not intended
to set out a funding settlement for care and
support in future years
www.walsall.gov.uk
OVERVIEW – DRAFT CARE AND SUPPORT BILL
The draft Bill:
• Follows on from the white paper ‘Caring for
our future: reforming care and support’
• Sets out how the vision set out in the White
Paper is to be delivered
• Takes forward the recommendations of the
Law Commission report on adult social care
www.walsall.gov.uk
THE AIMS OF THE DRAFT BILL
• Modernise care and support law so that the system is
built around people’s needs and what they want to
achieve in their lives
• Clarify entitlements to care and support to give people a
better understanding of what is on offer
• Support the broader needs of local communities as a
whole, by giving them access to information and advice,
and promoting prevention and earlier intervention to
reduce dependency, rather than just meeting existing
needs
www.walsall.gov.uk
THE AIMS OF THE DRAFT BILL
• Simplify the care and support system and
processes to provide the freedom and flexibility
needed by local authorities and care
professionals to innovate and achieve better
results for people
• Consolidate existing legislation, replacing laws
that date back to the 1940s, with a single, clear
statute
• Supported by new regulations and a single bank
of statutory guidance
www.walsall.gov.uk
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THE BILL INCLUDES THE FOLLOWING PROVISION
• New statutory principles which embed the promotion of
individual wellbeing as the driving force underpinning the
provision of care and support
• Population-level duties on local authorities to provide
information and advice, prevention services, and shape the
market for care and support services
• Clear legal entitlements to care and support, including
giving carers a right to support for the first time to put them
on the same footing as the people for whom they care
www.walsall.gov.uk
23
THE BILL INCLUDES THE FOLLOWING PROVISION
• Set out in law that everyone, including carers, should
have a personal budget as part of their care and support
plan, and give people the right to ask for this to be made
as a direct payment
• New duties to ensure that no-one’s care and support is
interrupted when they move home from one local
authority area to another
• A new statutory framework for adult safeguarding, setting
out the responsibilities of local authorities and their
partners, and creating Safeguarding Adults Boards in
every area
www.walsall.gov.uk
24
NHS Developments
Andy Rust
Head of Joint Commissioning
Budget Position
Lloyd Haynes
Finance Manager
2012/13 Financial Position (Aug 2012) - (1)
• Currently showing large forecast overspend on
placement costs for OP, YADS and LD – total
£2.776m
• Offset by forecast under spends within other
areas:
•AACM vacant posts - £474k
•Provider vacant posts - £697k
•Strategic Dvlt vacant posts / office equipment
/ telephones / stationery - £1.399m
www.walsall.gov.uk
2012/13 Financial Position (Aug 2012) - (2)
• Overall forecast position, incorporating some
other smaller under spend is an overspend of
£46k
www.walsall.gov.uk
Update on Savings Progress (Aug 2012)
• Budget for 2012/13 agreed by full Council
included new savings targets of £7.155m
• Currently implemented £5.687m, with remainder
still to be delivered mainly linked to continuation
of reprovision programme (as at end of Sept 12
further £300k achieved to date)
www.walsall.gov.uk
Additional Risks (Aug 2012)
• In addition to the forecast position the directorate
is also actively managing several risks which may
impact on the position which amount to £1.950m
• These mainly relate to further increases in
forecast placement costs and failure to deliver
reprovision savings targets in full by the year end
www.walsall.gov.uk
Questions?
www.walsall.gov.uk
Local Account
Nigel Marsh
Strategic Lead Officer
What is it?
 Tells people how well we have delivered against our
targets and indicates the challenges we face
 Outlines our priorities for the coming year
 Covers all aspects of Adult Social Care, Health and
other associated issues
 Retrospective – 2011/2012
www.walsall.gov.uk
Why?
Local and Self Regulation
 Councils responsible for their own improvement
 Emphasis on feedback from citizens/carers and
empowering them to influence decisions
 It ensures transparency through Sharing data and
information in an open and transparent way through local
accountability
www.walsall.gov.uk
National context
 All councils will follow the Adult Social Care Operating Framework
 Role of the Care Quality Commission – reduced. Annual Performance
Assessment replaced by a requirement to provide a Local Account
 CQC will undertake safeguarding inspection activity if requested by
the Secretary of State or ADASS (Association of Directors of Adult Social
Services)
 Performance framework currently under review and anticipate it to
expand
www.walsall.gov.uk
Department of Health – Adult Social Care
Outcomes Framework
Safeguarding vulnerable adults and protecting
them from avoidable harm
Enhancing the quality of life for people with
care and support needs
Ensuring that people have a positive
experience
Delaying and reducing the need for on-going
involvement
www.walsall.gov.uk
Council Priorities
Ec
d
an g
lth ein
a
b
He ell
W We strive to exceed the
on
om
y
expectations of our
customers
We collaborate
effectively
We strive to achieve
value for money
Communities and
Neighbourhoods
www.walsall.gov.uk
Linking ASCOF to Council Priorities
Great Place
to Live
Health and
Well Being
SCI
Priorities
Outcomes
Framework
www.walsall.gov.uk
Structure of Local Account
Local
priorities
Efficiency
and
cost
Feedback
Structure
Outcomes
against
ASCOF
Domains
Equality
Provider
involvement
www.walsall.gov.uk
ASCOF
Indicators and
outcomes
against domains
Customer
intelligence and
consultation
Case Studies
Local
Account
www.walsall.gov.uk
Next steps
 Draft Local Account - 31 October 2012
 Public consultation and multimedia campaign - November
 Final Document - 31 December 2012
www.walsall.gov.uk
Get Involved !
For further information contact:
Nigel Imber
Anne Doyle
ImberN@walsall.gov.uk
DoyleAnne@walsall.gov.uk
Consultation:
Emma PalmerPalmerE@walsall.gov.uk
www.walsall.gov.uk
Table Exercises
Table exercise 1
You’ve now had background information regarding the Local Account. We
are planning to run six public Consultation sessions during November. From
a Citizens perspective what would you ask regarding the Local Account ?
Table exercise 2
As a manager within Social Care and Inclusion which of the 4 outcomes in
the Adult Social Care Outcomes Framework is most relevant to your work
and please give a specific example of how your Team has achieved this
outcome
www.walsall.gov.uk
Evaluation