February 2015
IAQG OPMT OP Assessor Training

•
In this module you will learn about:
–
The Industry Controlled Other Party (ICOP) Scheme
–
The IAQG Other Party Management Team (OPMT)
–
The Online Aerospace Supplier Information System (OASIS)
–
The Sector Management Structure (SMS)
–
The Certification Structure Oversight Committee (CSOC )
–
Responsibilities within the ICOP process for:
»
IAQG member companies
»
OPMT
»
SMS
»
CSOC
»
Other Party Assessor
–
Different ways of viewing and understanding the ICOP scheme
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IAQG OPMT OP Assessor Training

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ICOP is a globally harmonized Aviation, Space & Defense
Quality Management System (AQMS) Certification process defined by the IAQG
–
Industry Controlled:
»
The IAQG through each Sector provides direct oversight of all AQMS certification activities
–
Other Party:
»
Certifications activities are conducted by accredited Certification Bodies
(CB) and Authenticated Aerospace Experienced Auditors (AEA) that are recognized through the ICOP process
•
ICOP process is managed by the IAQG Other Party
Management Team (OPMT)
•
Provides AQMS certification for 9100, 9110 and 9120
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IAQG OPMT OP Assessor Training

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Benefits
–
Globally harmonized certification scheme that is recognized by major Aviation, Space and Defense companies
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Supports supplier approval activities with a recognized quality management system certification
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Process approach to conformance assessment
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Focus on exceeding customer expectations
•
Risks
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Does not prevent procurement from poor performing suppliers
–
It is not certification of product
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IAQG OPMT OP Assessor Training

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Our Aviation, Space & Defense sector certification scheme utilizes:
–
ISO for basic requirements, and
– supplements ISO with Aviation, Space and Defense (AS&D) unique requirements.
– e.g. ISO 9001 as supplemented by 9100
•
Certification Criteria are linked to ISO/IEC 17021 and
International Accreditation Forum (IAF) Documents
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IAQG OPMT OP Assessor Training

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Mission:
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Management and oversight of the 9100 series Aviation, Space and
Defense Quality Management System certification program.
•
Strategic Objectives:
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Continually improve the globally harmonized Industry Control Other
Party quality management system certification program to be efficient, recognized, and bring measurable benefits to stakeholders.
–
Enhance the competency of Auditors, Other Party (OP) Assessors and stakeholders that are engaged in ICOP activities.
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IAQG OPMT OP Assessor Training

++ IAQG-OPMT Chair
+ IAQG-OPMT V-Chair
* Sector OPMT Leader
IAQG - OPMT
Voting
IAF Focal:
Members
Dale Gordon
Aerojet
Norbert
Borzek
DAkkS
AB Focals:
CB Focals:
Ind. Assoc. &
Americas
Susie Neal * +
UTC Aerospace Systems
Tim Lee ++
Boeing
Dale Gordon
Aerojet
( Alternates)
R Darrell Taylor
Raytheon
John Horan
Honeywell
Mike Gusha
Lockheed
Bob Cruse
ANAB
Reg Blake
BSI
Becky DeGutis
SAE
Asia Pacific
Shuji Komori *
FHI
Yoshifumi Yasunaga
KHI
Kenji Yanagita
MHI
(Alternates)
Shunichi Tsutsui
IHI
Chen Zhongyuan
AVIC
Ian Folland
OPMT Support
Bryan Blunt
OASIS Support
Europe
Mark Rogers *
AgustaWestland
Marie-Laurence Petit
Airbus
Hubert Kern
FACC
(Alternates)
Gérard Guerriero
Airbus Helicopters
André LaCroix
Airbus D&S
Kunihiro Tanabe
JAB
Michihiko Banno
BSK
Yoshitsugu Kanno
SJAC
Steve Randall
UKAS
François Dumesnil
Bureau Veritas Certification
Ian Folland
EAQG
IAQG OPMT OP Assessor Training

Document Representatives:
 9104-001 – Tim Lee**
• Shuji Komori*
•
Darrell Taylor*
•
Ian Folland*

9104-002
– Tim Lee**
• Norikazu Tsuchiya *
• Tim Lee*
•
Marie-Laurence Petit*

9104-003
– Will Tate**
• Shuji Komori*
• Ian Folland*
• Will Tate*
** IAQG Document Representative (IDR)
* Sector Document Representative (SDR)
Communications and Collaboration:

Reg Blake
Sanctioned Training:

Dale Gordon
OASIS:
 Bryan Blunt
Operating Procedures:
 Judy Chapman
IAF Membership Focal:

Dale Gordon
Sector Oversight:
 Judy Chapman (Tim Lee)
Budget/Finance:
 Mike Hayward
Metrics, Web-site & Administration:
 Ian Folland
Requirements:

ISO Standards, 9001: Dale Gordon
OASIS Next Gen Project:

Bryan Blunt
Structure as of August 18, 2014

•
9104-001
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Requirements for Aviation, Space, and Defense Quality Management System
Certification Programs
•
Scope:
–
The purpose of this standard is to define the requirements and industryaccepted practices for managing the ICOP scheme, which provides confidence to aviation, space, and defense customers and organizations that their suppliers with certification of their quality management systems, issued by accredited CBs, meet the applicable AQMS standard requirements.
–
The requirements established in this standard are applicable to the IAQG and its three sectors for managing AQMS certification and associated activities.
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IAQG OPMT OP Assessor Training

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9104-002
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Requirements for Oversight of Aerospace Quality Management System
Registration/Certification Programs
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Scope:
–
These requirements are applicable to IAQG global sectors when utilizing
Aerospace Industry Controlled Other Party (ICOP) schemes for the assessment and certification of supplier quality systems in accordance with the requirements contained in 9104. IAQG member companies have committed to perform sufficient oversight of the Aerospace accreditation/certification assessment processes in order to ensure conformance to established requirements contained in 9104 .
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IAQG OPMT OP Assessor Training

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9104-003
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Requirements for Aerospace Auditor Competency and Training Courses
•
Scope:
•
This document provides the minimum requirements (Body of Knowledge) for
AQMS auditors who will participate in AQMS certification/registration activities, including the auditor authentication process and requirements for a training organization. It is applicable to auditors seeking formal approval to conduct audits of the AQMS in support of the IAQG, and those who manage the competency element of an AQMS audit program and/or training organizations.
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IAQG OPMT OP Assessor Training

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9104-001 – Accreditation/Certification Requirements
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Certification Structures
–
Sector Requirements
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Requirements for participating entities:
»
Recognized Accreditation Bodies (ABs)
»
Accredited Certification Bodies (CBs)
»
Authenticated Aerospace Auditors
»
Auditor Authentication Bodies (AABs)
»
OASIS database management
•
9104-002- Oversight
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Oversight and surveillance process to ensure conformance to established aerospace industry 9100-series standard accreditation/certification requirements
•
9104-003 – Auditor Authentication & Training
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A common process for aerospace auditor training and authentication to be utilized by all the IAQG sectors
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IAQG OPMT OP Assessor Training

On-Line Aerospace Supplier
Information System (OASIS)
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OASIS Database – 17,000+ Sites
˗
Database where all information related to ICOP certifications, auditors and audit results is stored
˗
Only general information such as Accreditation Bodies, Certification
Bodies, Certified Supplier sites, Approved Auditors is publicly accessible. Audit data access is granted by certified organization.
˗
Audit results data available when authorized by Organization.
˗
Includes a robust Stakeholder Feedback process to Certification Bodies
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IAQG OPMT OP Assessor Training

On-Line Aerospace Supplier
Information System (OASIS)
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OASIS Database – Guidance
˗
OASIS database has an extensive guidance section that includes the latest information such as:
˗
The link to the guidance is on the OASIS homepage:
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IAQG OPMT OP Assessor Training

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On-Line Aerospace Supplier
Information System (OASIS)
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Once a user is logged into OASIS, the database provides
Data Search access to:
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Certified Supplier Directory
–
Accreditation Information
»
National Accreditation Body
»
Certification Body
–
Training Approval Bodies
–
Auditor Authentication Bodies
–
Auditors
–
Feedback Process
–
Useful links
»
Supply Chain Management Handbook
IAQG OPMT OP Assessor Training

On-Line Aerospace Supplier
Information System (OASIS)
•
OP Assessors can request access to audit results data via the database:
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Controlled by certified organization
–
Needed to support Witness Audit preparation
•
May need to contact organization directly if access is not granted.
• Advise the organization as to the need and use of data to support witness audit preparation.
• Click on “Assessment Results” tab.
• Select the latest “Assessment
History”
• Use “click here” link at the bottom of web page to request access.
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IAQG OPMT OP Assessor Training

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OP Assessors should utilize the attached link below and review the OASIS Feedback guidance demonstration.
OASIS Feedback Guidance
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IAQG OPMT OP Assessor Training

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On-Line Aerospace Supplier
Information System (OASIS)
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OP Assessors should:
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Obtain an OASIS log on and password credentials
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Review help guidance section of the database
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Become familiar with the Feedback process
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Have the ability to:
»
Review public information
»
Request access to audit results (Tier 2) data and
▪
Recognize the need to maintain confidentiality of the data
(Reference: 9104-001 section 19.1)
»
Know how to determine Certification Body (CB) accreditation and
Auditor Authentication status.
IAQG OPMT OP Assessor Training

Page 19
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Sector Management Structure (SMS)
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The organization established in an IAQG sector that manages the application and oversight of the ICOP scheme as defined by this standard.
–
Each sector may use a different name for this organization
» i.e., Registration Management Committee (RMC) in the Americas and
Asia/Pacific,
»
EAQG OPMT and national CBMCs in Europe.
(Reference: 9104-001 Section 3.24)
IAQG OPMT OP Assessor Training

IAQG OPMT - Sector Management Structure
OPMT
Other Party Management Team
Committee
IAQG
General Assembly
RMC
(Americas)
Sector Management Structures
Voting Members;
ABs;
CBs; and
Industry
Representatives
EAQG OPMT
(Europe)
Voting Members;
ABs;
CBs; and
Industry
Representatives
JRMC
(Asia / Pacific)
Voting Members;
ABs;
CBs; and
Industry
Representatives
•
Acronyms:
RMC - Registration
Management Committee
OPMT - Other Party
Management Team
JRMC - Japan Registration
Management Committee
AB - Accreditation Bodies
CB - Certification Bodes
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IAQG OPMT OP Assessor Training

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An SMS may be supported by a Certification Body
Management Committee (CBMC) structure within the SMS.
•
CBMC
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An organization within an SMS that functions on a national level e.g.,
Italy, France, Germany, Spain, United Kingdom, Austria
–
Responsible for 9104-series standards conformance in their respective countries.
–
They perform the same functions as the SMS, under control of the
SMS within their sector.
(Reference: 9104-001 Section 3.10)
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IAQG OPMT OP Assessor Training

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Any IAQG member company wishing to recognize AQMS certification shall provide resources needed to support the ICOP scheme and conduct shared oversight.
•
IAQG Member Companies shall:
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Ensure that assigned representatives, who support IAQG ICOP scheme activities, have the necessary tools (e.g., published standards, computer, equipment) and resources to accomplish committed tasks.
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Ensure that only qualified individuals are assigned as OP assessors to conduct oversight assessments or participate in joint team assessments supporting the ICOP scheme oversight process.
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Ensure conformance with the requirements defined in 9104-002.
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Authorize and approve Other Party Assessors that represent their company.
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Maintain records to support the qualification of OP assessors.
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IAQG OPMT OP Assessor Training

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The OPMT is responsible for the management and oversight of the 9100 series Aviation, Space and Defence Quality Management
System certification program.
•
Responsibilities also include:
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Ensure that the OASIS database operates and functions effectively and is accessible.
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Oversight of each SMS
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Periodic review of the lessons learned by each of the IAQG sectors.
– Reporting to the IAQG Council on the periodic reviews for each IAQG sector’s
–
Evaluating the results of IAF Peer Reviews of ABs
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Monitor feedback from IAQG member companies, OASIS database users, certified organizations, and related stakeholders (e.g., ABs, CBs).
–
Conducting periodic reviews and recommend initiatives that will continue to develop and improve the effectiveness of the ICOP scheme.
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IAQG OPMT OP Assessor Training

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The SMS has the responsibility for the management, review, approval, implementation, and modification of their sector operating procedure(s).
•
The SMS has the responsibility to:
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Establish and maintain operating procedures, which support implementation and conformance to ICOP requirements.
–
Review and recognize ABs and new AB accreditations of CBs.
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Each SMS shall report essential data that describes deployment activities to the IAQG OPMT.
–
The SMS shall determine and approve CBMCs, when utilized.
–
Review and approve AABs and TPABs operating in their sector.
–
Oversight of all recognized and approved bodies in accordance with 9104-
002.
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IAQG OPMT OP Assessor Training

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The Certification Structure Oversight Committee (CSOC) has the responsibility for the review of complex certification structures and certification structure complaints as outlined in
9104-001
•
The CSOC has the responsibility to:
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Establish and maintain operating procedures, which support implementation and conformance to ICOP requirements.
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Review and approve complex certification structure audit programs.
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Review all requests and complaints via the AB-CSOC OASIS feedback function
– Support the development of guidance materials, lessons learned and FAQ’s
–
Report to IAQG OPMT and SMS on CSOC activities.
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IAQG OPMT OP Assessor Training

Action: OP Assessors should use website link: Review the site and
OPMT Procedure 204 http://www.sae.org/iaqg/o rganization/csoc.htm
•
Committee established to review “Complex” certification structure audit programs.
•
Process defined in
OPMT Procedure 204
•
Committee supports resolution of complaints related to structure decisions

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OP Assessors have the responsibility to be trained, qualified and authorized by their respective IAQG Member company. They shall conduct assigned shared oversight activities in accordance with
9104-002.
•
Additional OP Assessors responsibilities include:
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Complete and maintain the required 9104-002 (Form A) declaration form.
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Declare any conflicts of interest that may exist for a particular assessment assignment (e.g., OP assessor contracted by AB or CB).
–
Support the assessment team to meet the assessment objectives.
–
Accept and complete assessment assignments from the oversight assessment team leader. Note: For joint assessment the AB Assessor will be the team leader.
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IAQG OPMT OP Assessor Training

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Additional OP Assessors responsibilities include:
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Generating applicable assessment reports, including all required 9104-002 forms.
–
Protection of confidential information obtained during an oversight assessment.
–
Elevate any unresolved complaints/issues to the appropriate body (e.g., AB,
SMS, IAQG OPMT).
OP Assessors represent:
• Themselves
•
Their IAQG Member Company
•
The IAQG
• The Aviation, Space & Defense Industry
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Focused on conformance and adding value to the ICOP scheme.
IAQG OPMT OP Assessor Training

9104-002 Process Model
•
Appendix C – Industry Controlled Other Party (ICOP) Process
Model was developed to provide a visual graphic of the overall
Inputs: process:
• Customer requirements
• Regulatory
Requirements
• Supplier(s) AQMS
Approval of ABs,
TPABs and AABs
9104-001 9104-003
Accreditation of
CBs by ABs
Approval of TPs by
TPABs
Authentication of
Aerospace Auditors by AABs
Application Review
IAQG
OPMT, SMS, CMBC
9104-002
Oversight
Initial Audit
(Stage 1 & 2)
3 Year Certification Cycle
Surveillance
Re-certification
Acronyms:
• AAB – Auditor Authentication Body
• AB – Accreditation Body
• AQMS Aerospace Quality Management System
• CB – Certification Body
• CBMC – Certification Body Management Committee
Corrective Action
& Certification
Decision
9100/9110/9120 Certification of a Supplier (CB Client) by CB’s
• IAQG – International Aerospace Quality Group
• OPMT – Other Party Management Team
• SMS – Sector Management Structure
• TP – Training Provider
• TPAB – Training Provider Approval Body
Outputs:
• AQMS Certified
Suppliers Delivering
On Time & On Quality
Products & Services
• Records and Data into OASIS database.
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IAQG OPMT OP Assessor Training

Visualising ICOP - Turtle
Inputs:
• Regulatory Requirements
• Customer requirements
• Supplier(s)
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How (methods, procedures):
• IAQG Vision and Objectives
• IAQG 9104-1, -2, -3
• ISO 17011
• ISO 17021 and IAF Mandatory Documents 1 to 5
• IAQG OPMT Resolutions Log
• IAQG Procedure 112
• IAQG OPMT 200 series procedures
• SMS and CBMC procedures
With Whom (Resources):
• Authenticated Auditors (AEA and AA)
•
CB certification and decision process personnel
• AB Assessors
• AB accreditation process and decision personnel
• OP Assessors
• Sector Management Structure (SMS and CBMC)
• OASIS Database Administrators and SAE Support
ICOP Process
Process Steps:
Approval of TPABs, TPs, AABs and ABs
Training
Authentication of Aerospace Auditors
Accreditation of CBs
91XX Certification of Suppliers including:
- Application Review
- Initial Assessment
- Surveillance
- Re-certification
- Decision Making
Oversight
With What: (Equipment, Installations)
•
Accredited CBs
• ABs
• OASIS database
• Approved TPs
• Approved AABs
• Approved TPABs
• SMS budget including OP Assessor Travel
Metrics: (KPIs, Measurables)
• Agreed IAQG OPMT Metrics
•
IAQG Procedure 112 Budget, spend and cancellations
Outputs:
• AQMS Certified Suppliers delivering on-time and on quality delivery (OTOQD)
•
OASIS Records and Data
• OASIS Revenue to IAQG
IAQG OPMT OP Assessor Training

Please open Module 3 to learn more about the requirements for the face-to-face training.
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IAQG OPMT OP Assessor Training