People Capability Strategy
Stream
October 2013 - Montreal
October 11 , 2013
Jesse Mangual, PhD
Moog Aircraft Group
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Michael Swenson
Andreas Jain
Randy Farbowich
Boeing Co.
Astrium
Gothier Aircraft
(AAQG)
(EAQG)
(EAQG)
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Develop a new standard
for the development of
BoK’s.
Generate a procedure
for how the PCAP Team
will operate.
Generate a guide
document to provide
suggested uses of the
BoK’s by our Industry.
Develop an MOU to be
used with BoK
developers.
Initiative/Project/Activity: People Competency
1/2
Description: Define a process for Competency Mgmt that identifies BoKs, establishes
an assessment criteria and a maintenance process; that organizations can use internally
as a guideline to assess and develop their Quality practitioners.
Accomplishments:
• Completed addressing the comments
from SAE Editor (Jeff Wood). 6
comments out of 50 need further
clarification.
• Completed and released the IAQG
procedure on how the PCAP team will
operate to the new required format
IAQG Procedure 105.7.
• Completed the guidance material 90%
with suggested uses of the IAQG
Recognized BoK’s.
• Completed the MOU to be used with
BoK developers.
• Identified repository for PCAP
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5
documents
Next Steps & Schedule:
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Begin the ballot process for the BoK
Development Standard (AS9139). Oct 2013
Complete the BoK guidance material and
provide to the SCMH team to be posted. Nov
2013
Have the MOU reviewed by the IAQG lawyer
before release. Nov 2013
Establish plan, during the Montreal meeting,
on new 2014 objectives- Complete
Begin working with BoK developers to review
and recognize two (2) BoK’s – Dec 2013
Issue invitation letter to Quality Organizations
to provide BoK’s for IAQG Recognition. –
Nov 2013
Quality Roles in Industry
1. Quality Engineer
• Manufacturing
• Design
• Planning
• Program
• Materials & Process (Quality Labs)
• Software
• MRO
• Tooling
2. Quality Auditor
• QMS
• Internal Audits
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• Operator (Manufacturing Self-Verification)
Quality Roles in Industry
• Quality Manager
• Supplier Quality Engineer/Professional
• Field Engineers
• Supplier Development
• Quality Technician/Inspector
• M&P Quality Technician
• Calibration/Metrology Technician
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To improve product and service quality within the AS&D Industry by
providing guidance material that addresses Human Factors.
Current State
• Good examples of
strategies and
deployment exist within
member companies.
• Sporadic deployment
within the ASD supply
chain
• No method to measure
effectiveness
• Increasing demand for
guidance
Ideas on How to Proceed
Future State
ASD Supply Chain has
an effective HF program
• To gain approval from the SWG
on proposed scope - Complete
• Compile an std list of defect
codes - Complete
• Review and analyse HF programs
in Member companies - Complete
• Issue a ‘White Paper’ as a
guidance document to the supply
chain – In Progress
• Alternating the weekly
teleconferences between Human
Factors and Competency
Management - Ongoing
SCMH contains guidance
material that defines a
HF approach.
Promote Human Factors
programs with an Error
Management System
and “Just” Culture
Standardised defect
codes for Human
Factors, for future
inclusion in AS/EN9131
A measurement system
exists for HF linked to
IAQG 5 year vision
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Initiative/Project/Activity: Human Factors
Description: To improve product and service quality within the AS&D Industry by
providing guidance material that addresses Human Factors.
Accomplishments:
Next Steps and Schedule:
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• The White Paper is finished needs to
be reviewed by the SWG and General
Assembly. Oct 2013
• Begin work on the next revision of the
HF White paperIncorporate any
comments received and issue finished
paper. Oct 2013
• Provide the whitepaper to the SCMH
team to reformat and post – Nov 2013
• Post the white paper in the People
Capability folder in the IAQG web site
– Oct 2013
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Completed the white paper on Human
Factors. We have addressed all the
comments provided during the Moscow
meeting.
Human Factors in
New Manufacturing
July 2013
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People Capability Strategy Stream
2013 Objectives
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2013 Tactical Objectives
People Capability Strategy Stream
2013 Objectives
People Capability
Issue the guidelines on BoK usage by IAQG 2014 Spring Meeting.
People Capability
Complete the new standard AS/EN/SJAC9139 thru ballot by June
2014. (If ballot launched in October 2013)
People Capability
Complete the MOU for BoK developers by IAQG Fall Meeting.
People Capability
Complete the HF White Paper and submit it to the SCMH team for
publication by November 2013.
People Capability
Identify all the Quality Practitioners professions by Fall IAQG
Meeting 2013.
People Capability
Implement process for sustaining identified skills by December. ???
IAQG 114 and AS9139 address sustaining
People Capability
Develop a Skills Assessment/Gap Analysis Tool by December.
BoK guidance material includes skills assessment process
People Capability
Review two BoK’s for IAQG recognition by Spring 2014 IAQG
meeting.
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Status
Questions…..
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