Drishti-Soft Solutions
NASSCOM – PRODUCT FORUM
About Us
Some of our customers
DACX Ameyo Execution Framework
Presentation Framework
Applications (servers)
Core Services (Media and System)
ComponentService Framework
Certified Industry-grade Servers
Architecture
Component Management framework
IDE and Customization tools
Workflow designer, Nodeflow designer, UI and report designer
DACX Ameyo Development Platform
Our philosophy: “Hardware is out, Software is in”
•
•
Software and IP-based technology is future proof
–
Unlike Hardware-based or “boxed” solutions, IP/software
based technology is extremely customizable and configurable,
and has no shelf life
–
Can be scaled up seamlessly without heavy investments
Automation of business processes is crucial
–
No manual overheads, most tasks automated
–
Single “view and store” – same information is accessible and
updatable by all (depending on roles/privileges)
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Business process mapping – your technology is built around
your process, not vice versa.
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•
Workflows can be “tweaked” as and when new business
processes are introduced. Can be replicated easily
Robust technology improves SLAs, FCRs and
customer responsiveness
–
Create and deploy new VAS faster for new offerings
–
Self-Help, Intelligent Routing, multimedia, and integrations
–
Single Management view of customer and business
departments
Helps builds new
features faster in least
time
Provides speed and
automation that impacts
productivity
Provides cost
containment w/o
compromising on tech.
Reduces Customer
churn, increases ARPU,
process efficiencies
Innovations
Drishti : Our Innovation
DACX Ameyo development platform: An innovative approach to enable
rapid application development that reduces the development time and
deployment cost up to 75% via Model Driven Architecture (MDA)
DACX Ameyo execution framework: Based on SOA and Distributed
architecture, it takes care of the specific needs of communication
applications - real time processing carrier grade aspects (high availability
and central management), easy integration with third-party tools
Technology
All IP-based software: The IP-based system is created from ground-up using
propriety algorithms and open-standards like SIP (Session Initiation
Protocol) and Web-Services
Multi-packaged offering: Common code stream, but different
functionalities and capabilities with privilege management ensures that the
technology provided is built around the business process
Multi-tenancy: Ideal for SaaS-based deployment with multiple departments
(Single-site or Multi-site)
Code Generation with MDA and “Nodeflow” approach: No “Shrink-wrap”
approach; Auto-generation of code (such as UI and Web-Services API)
Customer Interaction Management
• Communications Platform, that is
– ALL-IN-ONE for comprehensive
interaction management capabilities
– CARRIER-GRADE for high reliability
and availability
– IP- & SOFTWARE-BASED for meeting
ever-growing business demands
– RICH FEATURES for enhanced
customer experience
Comprehensive, well-rounded package for
interaction management
SAAS technology for Enterprise offerings
• Communications Platform,
that is
– MULTI-TENANT for building a
unified IT architecture for
offering to enterprises
– MULTI-PACKAGE for innovative
product offerings to enterprise
based on their exact needs
– HIGH END COLLABORATION for
offering all-in-one solutions to
your customers
Ideal offering for companies looking at
holistic yet flexible SaaS option
TelCo
Telco’s Data Centre
hosting Comm.
Applications
Some examples of SaaS offerings
Communications
capabilities
Self Service
Platforms
Business
Processes
• Contact Center Solutions (ACD/IVR, Outbound
Dialer, Voice-recording, CRM, CTI, Web, IP-PBX)
• Enterprise - Unified messaging/ Unified
communication
• Billing / Renewal Reminders & Notification
Solutions
• Appointments
• Bookings (Taxi, Movie etc)
• Collections, Telemarketing & Sales, Customercare, Technical Support, Market Research
• Vertical specific solutions (Healthcare,
Entertainment)
Thank You!
www.drishti-soft.com
info@drishti-soft.com
Head Office
Drishti Soft solutions
62A, Sector 18,
HSIDC
Gurgaon 122016
Manilla, Philippines
Drishti Philippines Inc.
1201, West of Ayala
Makati City
Metro Manilla