Lorraine McMillan
Chief Executive, East Renfrewshire Council
Chair of the Local Government ICT Board on
behalf of SOLACE
DELIVERING BETTER
SERVICES FOR COMMUNITIES
Local Government ICT Board
• Formed in response to John McClelland’s review of
Public Sector ICT infrastructure in Scotland
• Recommendation that each sector have a sectoral
board
• Role of Board is to Provide leadership
– Strategy
– Implementation
– To join up strategic opportunity with technology opportunity
The Board
•
•
•
•
•
Chief Executives through Solace
SOCITM
Scotland Excel
Improvement Service
Scottish Government
The Environment for ICT in Local
Government
Cost pressures
–
–
–
ICT cost reduction
ICT to automate and reduce process cost
McClelland Review of Public Sector infrastructure
Customer expectations
–
–
–
More services on-line
24/7
Digital Scotland
Increasing demand for services
–
–
–
Ageing population
Health and social issues
Christie Commission (prevention, partnership, people,
performance)
What do we want a strategy to deliver?
• Public services that are
high quality, continually
improving, efficient and
responsive to local
needs.
Digital Public
Services
(more Services
on-line)
Reduced
costs
Enabling Public
Sector reform
(Better public
services enabled
by ICT)
Principles
• Customer Driven
• Simple Standardised and automated
• Reuse and share
Approach to Delivery
• Build on national
initiatives led by the
Scottish Government
• Partnership with other
public sector bodies ,
especially the NHS
• Work across the 32
councils in Scotland
Actions – Building on the National
Strategy
•
•
•
•
•
A Shared Infrastructure (SWAN)
Authentication
Scottish government website
Skills development
Data sharing
Actions for local Government
•
•
•
•
•
National or cluster contracts
Develop any new solutions once not x32
Shared approach to agile workforce
More digital services
Capture ICT requirements for Public
Sector Reform e.g. Health and Social Care
Integration
Governance
• Political Management group
– Chaired by Michael Cook
– A Cross section of Members with a specific ICT interest and
others with service interests
• Local Government ICT Board
– Digital
– Reducing costs
– Enabling reform
– Support
• Developing a model for sharing of services and joint commissioning
Enabling reform
• Many reform agendas ongoing for local
Government services
• Most involve changing what we do and
partnership working
– Welfare reform, health and social care
integration, self directed support, early years
collaboratives
• Some involve changing how we work
– Agile workforce, data sharing
Data sharing
• Data, information and analysis
• An exciting area of development
– Business information
– Data analytics
– Big data
• Touch point of policy and technology
Conclusions
• Data sharing between public sector
partners is core part of the reform agenda
• The work of the DSTB is closely linked to
the ICT strategy and wider work on data
sharing
• Support for the direction of travel
• Will provide a supportive governance
framework
• Exciting Opportunities to improve services