Australia
Office Supplies Industry
Call to Action Seminars
July 2010
Agenda
Australia
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OSGAG Welcome Address
GS1 – Brief Overview
Basics of Data Synchronisation
Industry Speaker – Rob Zigmann (Officeworks)
Industry Speaker – Martin Rodger (Aust Office)
Industry Speaker – Justin Hansen (OfficeMax)
Morning Tea Break
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© 2008 GS1
Industry Speaker – Froilan de Castro (ACCO)
Proxy Presentation – On behalf of Cameron Webb (Woolworths)
Call to Action
Getting Started
Questions
Seminar Close
Australia
Who is OSGAG
Office Supplies GS1 Action Group comprises reps from:
• Industry lead group
• Inception April 2009
• Specific objective to establish an industry standard to
improve merchandising processes across the sector
• Today serves to publish/communicate that work to the
OS community of vendors, wholesalers and retailers.
© 2008 GS1
GS1 in a nutshell
Australia
GS1 is a not-for-profit organisation
that develops global standards for the
identification of goods and services.
The global
language of
business
© 2008 GS1
GS1 standards foster cooperation
and encourage information-sharing
worldwide.
Using GS1 standards, businesses and
organisations can improve the
efficiency of their supply and demand
chains by adding useful information to
any exchange of goods or services.
GS1 name change
Australia
UCC (Uniform Code Council)
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USA & Canada
Established : 1972
EAN International
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Nov 2002
© 2008 GS1
Outside USA & Canada
Established : 1977
March 2005
GS1 around the world
Australia
A fully integrated global organisation, GS1 was formed in
early 2005 from the joining of EAN and UCC.
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30 years of experience
108 member organisations
representing all points in the
supply chain
Over a million companies
doing business across 145
countries
Over 20 represented sectors
• FMCG, healthcare,
transport, defence …
Over 5 billion transactions a
day
© 2008 GS1
Countries with GS1 Member Organizations
Countries served on a direct basis
from GS1 Global Office (Brussels)
GS1 is the most widely used
supply chain standards system in the world
The GS1 System
Australia
A toolkit for supply chain excellence
Global standards for automatic identification
Rapid and accurate item, asset or location identification
Global standards for electronic business messaging
Rapid, efficient & accurate business data exchange
The environment for global data synchronisation
Standardised, reliable master data for effective business transactions
Global standards for RFID-based identification
More accurate, immediate and cost effective visibility of information
Underpinned by
© 2008 GS1
GS1 Identification Keys (e.g. GTIN, GLN, SSCC, GRAI,
GIAI, GSRN, GDTI)
Who is GS1 Australia?
Australia
GS1 Australia Office at Mt Waverley, Melbourne
GS1 Australia Office at Botany, Sydney
 Administer & maintain the GS1 System of supply chain standards in
Australia
 Current membership 16,000+ companies across multi-industries
 In excess of 18 industry sectors
 Over 100 staff in Melbourne & Sydney
 http://www.gs1au.org
© 2008 GS1
GS1 working with industry
Australia
• Automotive Aftermarket*
• Grocery*
• Liquor*
• Defence*
• Consumer Electronics*
• Foodservice*
• Fresh produce*
• Furniture
• ICT
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Apparel
Hardware*
Health*
Meat*
Seafood
Steel*
Transport & Logistics*
Office Supplies*
Sport & Leisure*
* Active participation with industry working groups
© 2008 GS1
Australia
The Basics of
Data Synchronisation
© 2008 GS1
What is Data Synchronisation?
Australia
The continuous
and automated
exchange of
standardised item
master data
within and
between
organisations
© 2008 GS1
Why Synchronise Item Master Data?
Australia
$
Trading partners today see unnecessarily
high costs from:
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supply chain information inefficiencies
inaccurate data in transactions
invoices with errors
manual work-around processes to correct inefficiencies
Synchronised and harmonised master data
between trading partners’ systems can
promote:
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© 2008 GS1
smooth inter-company flow of goods
better control of supply chain processes
increased data accuracy
reduced costs in the supply chain
a robust foundation upon which the full benefits of
electronic collaboration can be achieved and scaled
Australia
© 2008 GS1
Benefits shown
Australia
© 2008 GS1
Summary of Benefits
Australia
© 2008 GS1
Operational Benefits
Australia
• In Merchandising
• Eliminates many manual item setup processes and maintenance
• No more data entry of new items forms
• In Logistics
• Accurate cube and weight data allows inbound and outbound
truckloads to be better utilized,
• Improved receiving and put away
• In Store
• Reduced “not on file” discrepancies
• Improved on shelf availability
• In Accounting
• Reduced invoice discrepancies
• Improves invoice accuracy and associated reconciliation processes
© 2008 GS1
Merchandising Benefits
Australia
Accurate, synchronized data eliminates many manual
item setup processes and maintenance.
Sales Representative Value Add
• No need to fill out new item forms for all customers
• No need to communicate changes and corrections
• More time can be spent building sales
Merchandising Administration
• No more data entry of new items forms
• Elimination of key entry errors
• No more paper trail from
merchandise=>pricing=>logistics=>accounting
Improved Sales
• New item processes reduced
• Merchant administrative time can be reinvested in building sales
• Better visibility to more supplier catalogs
© 2008 GS1
Australia
Logistics and Distribution
Benefits
Synchronized and accurate cube and weight data
Allows inbound and outbound truckloads to be better
utilized, reducing freight costs and increasing efficiency
Means inbound truckloads can be received and put away
efficiently - reducing time, handling, cost and improving
shelf service levels
© 2008 GS1
Store Operations Benefits
Australia
Accurate and synchronized data improves efficiency and
thus the customer shopping experience
Improved Customer Shopping Experience
• Error free scanning at front end
• Improved Planograms for ease in shopping
• Improved shelf tag accuracy for price comparisons
• Improved on shelf availability
Improved Back Door Management (DSD)
• Reduced “not on file” discrepancies which stop product from
flowing onto the shelves
• Reduced invoice discrepancies
© 2008 GS1
Accounting Benefits
Australia
Accurate and synchronized data improves invoice
accuracy and associated reconciliation processes
Invoice reconciliation
• More invoices will be accurate
• More streamlined/timely processes for resolving invoice
discrepancies
• Reduced out of period adjustments which will make
financial information more actionable
• Reduced receiving quantity errors to be reconciled
© 2008 GS1
An essential foundation
Australia
Source : GMA/FMI Collaboration (AT Kearney, January 2004)
© 2008 GS1
Australia
GDSN - Global Data Synchronisation Network
The environment for global data synchronisation
Standardised, reliable master data for effective business transactions
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© 2008 GS1
An automated, standards-based global environment that enables
secure and continuous synchronisation of item master data;
Allowing all trading partners to have consistent item data in their
systems at the same time;
It connects retailers and suppliers, via their selected GDSNcertified data pools, to the GS1 Global Registry;
In Australasia, this data pool is GS1net
What does the GDSN look like?
Australia
Global
Registry
GS1
UK
GS1net
-Distributors
(Australia)
GS1
Netherlands
Inovis
GS1 US
WWRE
© 2008 GS1
GS1
France
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Inter-connected network of data repositories or data pools;
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Registration of Items and Parties, and Global Search;
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“Yellow Pages” for location of detailed item information in the network;
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Standards compliant data
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Retailers & Suppliers have single point of access via Certified Data Pools;
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GS1net is one of many GDSN Data Pools
What is GS1net?
Australia
 GDSN compliant Data Synchronisation Service
 Administered by GS1 Australia
 Based on the global GS1 System of standards
 “Trans-Tasman” Data Synchronisation Service
 Certified to the Global Data Synchronization Network
© 2008 GS1
Data Synchronisation Benefits
Australia
11. Delayed Settlement
5. Adjusted Purchase Order
4. Query Order Errors
3. Purchase Order
Fax/ Mail/File transfer
1. Product Info sent
2. Product Info entered
Errors in transposition
Errors in Translation
Errors in Delivery / Transmission
Supplier / Broker
Buyer
6. Despatch Advice
7. Goods Delivered
8. Query Delivery Errors / Claim for credit
9. Return Incorrect Goods
10. Adjusted Delivery
© 2008 GS1
Incorrect
Item #s
Prices
Desc
Qty
Data Synchronisation Benefits
Australia
11. Delayed Settlement
5. Adjusted Purchase Order
4. Query Order Errors
3. Purchase Order
1. Populates
Vendor Catalogue
2. Auto Updates
Supplier / Broker
Buyer
6. Despatch Advice
7. Goods Delivered
8. Query Delivery Errors / Claim for credit
9. Return Incorrect Goods
10. Adjusted Delivery
© 2008 GS1
Australia
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© 2008 GS1
What GS1net is NOT!
EDI Service Provider
A B2B Exchange (vertical or horizontal)
An Electronic Marketplace
An Online Shopping Catalogue
An Advance Supply Chain Management System
A Promotions Management System
A System for Conducting Commercial
Transactions
Key Functions of GS1net
Australia
 Data Synchronisation
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allows vendors & all Trading Partners to electronically synchronise data
regarding:
– New products introductions – Item & Pricing.
– Product & price changes.
– End date products.
includes:
– Fixed weight items.
– Variable measure (random weight) items.
– Private label / house brands.
fully replicates current item submission and price change forms (e.g. UBF).
 Data Integrity
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Ensures completeness and conformity of data with respect to:
– GS1 numbering standards
– Global industry standards for units of measure, packaging, product
classification, space management etc
– Industry-specific business rules
– Specific Trading Partner requirements.
 Public Data Repository
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© 2008 GS1
Global “yellow pages” of items
– Search & download
How does it work?
Australia
Data Uploads
Vendor B
Data Uploads
Vendor C
Data Uploads
Vendor D
Data Uploads
GS1net Data Validation
Vendor A
GS1net
Data
Pool
Auto Updates
Trading
Partner A
Auto Updates
Trading
Partner B
Auto Updates
Trading
Partner C
GS1net
Registry
Search & Download
© 2008 GS1
Search & Download
How Does GS1net Work? (Workflow)
Australia
Subscribe GLN /
GTIN
Upload Data
GS1net
Vendor A
Publish Hierarchy
Item/Price Data
(Hierarchy)
Global
Item/Price Data
Confirmation
© 2008 GS1
Registry
Item/Price Data
Confirmation
Trading
Partner
A
Trading
Partner
B
Trading
Partner C
Australia
Browser
for GS1net
How
Data Upload
Recipients
use Suppliers’
GS1net data?
Auto Updates
From GS1net
Retailer
Mailbox
Gate Way
Merchandise
Management
System
Buyer
(Accept/
Reject
Changes
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Retailer ERP
Inventory
System
© 2008 GS1
Other
Systems
GS1net as at 30th June
Australia
Type of User
Vendor/Supplier
Number of Type of User
1366
Buyer/Retailer
56
Search & Download
19
Total Community
© 2008 GS1
1441
Australia
© 2008 GS1
Australia
© 2008 GS1
Call to Action
Australia
• New Requirements – start now
– Communicate internally
– Flyer
– Findings Document
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© 2008 GS1
Industry Data Model available from GS1 website
Technical Documentation available from GS1 website
Contact GS1
Attend some GS1net Training
Roadmap
Australia
GS1net Live
Test with Trading Partner
Obtain “GS1net Ready” Status
Contact GS1 Australia
Schedule project internally
© 2008 GS1
Next Steps
Australia
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Ensure you have a current GS1 Membership
Register for GS1net
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GS1net Client Service Advisor will assist you through the process
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Download Key Documentation from GS1 website
http://www.gs1au.org/services/gs1net/technical/
Attend GS1net Training
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Obtain “GS1net Ready” status
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Determine GS1net product range
Identify GS1net data requirements
Prepare your data
Validate your data
Populate GS1net
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Publish your data to your trading partner
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Test with trading partner to obtain “GS1net Live” Status
Start synchronising your catalogue electronically and eliminate
paper based process.
© 2008 GS1
Options for loading data to GS1net
Australia
Maturity
M2M
Synchronisation
(ERP / FTP)
Certified 3rd party middleware applications
GS1 Browser Upload Template (MS Excel)
GS1net Online (only suitable for less than 10 GTINs)
Time
© 2008 GS1
Why Consider Middleware?
Australia
Most middleware solutions can do the following:
• Validate your data before sending to GS1 Australia
• Can integrate with existing back office systems
• Can complete many of the tasks required to interface with GS1net
• Reduce or remove the need to upgrade existing ERP systems
• Support business process efficiency improvements
• Also support non-GS1net related data management activities
• Reduce the need to use and rely on spreadsheets
• The solution provider can possibly ‘shield’ the user from major GS1net
platform changes and releases
© 2008 GS1
GS1net Fees – Vendors
http://www.gs1au.org/services/gs1net/fees.asp
Australia
GS1net Quarterly Fees
LEVEL
Gross Annual Company Turnover
(Based on $3.40 per GTIN per quarter)
From
To
Minimum Fee
Capped Fee
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Nil
<$1m
$95
$95
B
$1m
<$5m
$95
$310
C
$5m
<$10m
$95
$930
D
$10m
<$25m
$95
$1420
E
$25m
<$50m
$95
$1880
F
$50m
<$100m
$95
$2500
G
$100m
<$500m
$95
$4400
H
$500m
<$1b
$95
$7500
I
$1b
<$5b
$95
$9400
J
$5b
+
$95
POA
$115 Joining Fee will be waived for registrations taken by 31st August 2010
© 2008 GS1
Information Pack
Australia
• Internal Communications
• OSGAG New Industry Requirements Flyer
• OSGAG Pilot Project Findings Document (Business focus)
– Handy tips
• GS1net Ready Checklist (Technical)
• GS1net – Data Synchronisation Service brochure
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© 2008 GS1
Middleware solution provider brochures
GS1 Membership Application Form
LiNK Magazine
GS1 contact details
Australia
Questions
© 2008 GS1
Primary contacts
Australia
GS1 Australia – General Membership enquiries
GS1net Client Services
T: 1300 366 033
Bonnie Ryan (GS1 Australia)
T: (3) 8581 5904
E: bonnie.ryan@gs1au.org
Catherine Koetz (GS1 Australia)
T: (3) 9550 3403
E: catherine.koetz@gs1au.org
© 2008 GS1