OSGaG –
Supplier Perspective
Martin Rodger,
General Manager Marketing
July 2010
Australian Office Overview
Regency Park
Produces a wide variety of
specialised, paper-based stationery
such as:
•Exercise books
•Scrap books
•Pads
•Filing
•Labels
•Calculator and fax rolls
• AO has over 900 stock stationery
SKU’s
• SA State Sales Office
WA
•WA State Sales Office
•Distribution Centre
•Envelope Overprinting
Carole Park
•Distribution
Centre
•Overprinting
& Prepress
•State Sales office
Chullora
•Overprinting &
Prepress
•State Sales Office
Preston
• Envelope and Playing Card Manufacturing site
• Produces around 1 billion envelopes p.a, and just under 1 million
decks of playing cards
• Distribution Centre
• Scan-pack and cross dock for retail nationally;
• Deliveries direct to Vic, NSW, SA, Tas and NT
• State Sales Office
• AO Headoffice
Australian Office is a division of Australian Paper and a member of the Nippon Paper Group
Australian Office Overview
• Australian Office imports finished goods from Asia and Europe
to compliment our Australian made range
• Australian Paper exports office paper to New Zealand, USA,
Europe, Asia and Pacific Islands
Our Masterdata must meet international standards
Australian Office Overview
Supply chain covers full truck loads direct from the mill, down to small mixed pallets
Australian Office Overview
PRODUCT
UNITS/PACK
NET
CONTENT
NET CONTENT
UOM
350 ML x 6 x 4
• Three business unitsBeans
combined
into one in 2006 and a single IT
Case
4
1
EA
Inner
6
1
EA
platform implemented
in 2008 – both activities
highlighted
the
Base
1
350
ML
Lighter x 50 x 12
importance of clean BIC
& Mini
accurate
Masterdata12and business
service
Case
1
EA
Inner
50
1
EA
Base
1
1
EA
processes.
Surgical Gloves 1 Pair x 25 x 4
4
1
EA
• Different customers Case
order the same products
formats
Inner
25 in different
1
EA
Base
1
1
PR
4
25
1
UNITS/PACK
1
NET
1
100
CONTENT
EA
NET CONTENT
EA
EA
UOM
4
10
6
1
1
1
5000
350
EA
EA
EA
ML
4
12
10
50
1
1
1
2
1
EA
EA
EA
Surgical Gloves 100 Pack x 25 x 4
Case
Inner
Base
PRODUCT
Staples
5000
Beans 350
ML ea
x 6 xx 10
4 x4
Case
Inner
Base
PensMini
2 Pack
– Blister
BIC
Lighter
x 50 xCard
12 x 10 x 4
Case
Inner
Base
Yogurt
ML 6 1Pack
Surgical120
Gloves
Pair xx 10
25 xx 44
4
1
EAwas
An example in 2008,Case
of how our Unit of Measure
definition
10
Inner
25
1
EA
Base
6
120
ML
1
different to couple
ofGloves
our
customers
– who
was1 right?PR
Rope 15mm
x 100
Metre’s
20 x 4
Surgical
100
Pack xx 25
Case
Base
Inner
20
4
1
25
1
100
1
EA
MT
EA
GS1Net – Why we got involved?
• Bonnie Ryan (GS1) & Brett Proposch
(OSGaG Chair & OW), approached AO
back in June 2009.
• Bonnie “encouraged” me to take on the
Deputy Chair role to ensure that the
industry project participation and
representation was balanced between
suppliers and customers.
• Australian Office has some work to do, to
be in a position to fully meet our customers
future needs
Lessons learned from the pilot?
• Grocery Industry far more advanced – learn from their mistakes
• Get the right internal people involved:
 Chris Irvine – National Fulfillment Mgr (& Masterdata guru)
 Victor Ordenes – Sales & Operational Planning Mgr
 Justin Mortlock – Australian Paper Business Solutions Group (IT)
 Leadership team / Warehouse / Sales / Business Services
• Be flexible with various OSGaG team members participation
 Plenty of change happening within industry
• Utilise GS1 resources on offer
 Bonnie, Murray, Kathryn, Alice & Ramesh
Importance of Standards
• Development of the Office Supplies data model with team of wide
representation (Suppliers / Retailers / Resellers / New Zealand)
required consensus
 GS1 Standard - one set of data required (currently everyone has their own rules
and versions)
• Global language
Objectives for Australian Office
• Meet future requirements of our trading partners
 Coles, Metcash, Woolworths, Officeworks…..
• Eliminate supplier/retailer/reseller data errors
 Save everyone time, effort & $$$ from within the supply chain
• Ensure business investment and benefits can be quantified
 To date? Will be on-going
• Implement it once
 Incorporate it into our IT platform or use a third party browser software?
 Learn from others – Cadbury, Dulux Group, GS1.
• Implement a sustainable process for on going maintenance of our
GS1net catalogue
 Internal team effort required – not one resource
What’s next?
• Be wary when you hear “it is a journey” – plan your time & budget





Over 100 files in my GS1 folder
Over 100 emails in my GS1 box (not including deleted ones)
12x OSGaG Steering Committee meetings
>10x OSGaG Working Group meetings, Webex &/or phone conference calls
2x trips to Sydney…
…and the journey has just started.
• Met some great people & have learnt a lot along the way
• Conscious that successful completion of the pilot and publishing
the Office Suppliers GS1 Standard are just the first couple of steps
• Most importantly…
In Summary…
BONNIE
& the GS1 team.