Presentation by: Basanta Raj Sigdel
Supervision: Roles and Skills
Performance monitoring and feedback
Essential Skills for Successful Supervisors
Entrepreneurial Thinking and Creativity Skills
Emotional Intelligence and
Time Management Skills
Enable employees to know exactly where they stand and what they need to focus on to improve their own performance and to grow within the organization.
Designed to establish a system for:
aligning performance goals with organization’s strategic goals; setting performance & career development goals & objectives; monitoring employee progress, providing constructive feedback, & evaluating performance.
Monitors employee performance during performance year
& communicates with employee on a regular basis about performance
Conducts at least one interim discussion and documents discussion
Addresses instances of poor performance in a timely manner
Assists employees whose performance has been identified as needing improvement
Manages own performance to achieve goals & communicates with supervisor circumstances that may affect goal achievement
Seeks performance feedback from supervisor and internal/external customers
Addresses aspects of performance identified as needing improvement
Encourage open and ongoing communication and collaboration between supervisors and employees
Employees are more likely to consider the system as being fair if they have involvement and understand the process.
Employees are more likely to demonstrate genuine commitment to goals and performance.
Both Employee and Supervisor are encouraged to maintain documentation in support of performance evaluation.
A confidential file for each employee containing any notes, Memos, work samples, interim evaluation, previous employee evaluations, disciplinary actions, etc.
A confidential file containing any notes, Memos, work samples, etc.
July - August
Sept - March
April - June
Feedback must be:
On the spot
Rule No. 1: Get Involved
Know your people
Get out from behind your desk
Don’t be over-involved
Sense of mission
Have a plan
Share your vision
Rule No. 2: Open Channels of
Remain in control
Rule No.3: Give your people a chance to develop
Match the people to the work
Be aware of requirements and limitations
Education and training
Professional Courses, Temporary Duty Assignment,
Rule No.4: Establish Standards and Stick to them
Excellence begins with you
Rule No.5: Provide Feedback
Praise in public and discipline in private
Don’t be afraid to approach them
Ask for their views/opinions