Flexible, Scalable Asset Management Solutions to Help You Increase Uptime Rev 5058-CO900C Copyright © 2012 Rockwell Automation, Inc. All rights reserved. Agenda Asset Management Reliability Strategy Storeroom ERP and CMMS Networked Devices Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 2 Session Objectives Asset Management Keys to Its Success How to Position it Strategically in Your Organization Make Connection with Opportunities You Have Perspective on Path Forward Electrical and Instrumentation Focus Getting Started Some Examples Reliability Centered Maintenance Storeroom, ERP, Connected Devices, Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 3 What are the Issues Facing Manufacturers Today? Extreme pressure on budgets to run and maintain operations - 88% of manufacturers run to failure, 42% have no equipment end of life plans Need to reduce operational costs – maximize uptime and minimize maintenance expense Increase machine availability Resource limitations - need to do more with less (broad competency needs) Business drivers such as OEE, RONA, margins, etc. Challenged to engage and empower factory workforce Regulatory compliance How will you achieve your operational goals? Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 4 Where to Start the Journey: Step by Step Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 5 Enterprise Asset Management The management of assets across departments, locations, facilities and business units Improves utilization and performance Reduces capital costs Reduces asset-related operating costs Extends asset life Improves RONA Improve your cost position by managing your assets Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 6 Asset Management at a Glance PAS 55 being replaced by ISO 55000 in 2014 Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 7 Asset Management: Operational Effectiveness Evaluation Operational Effectiveness Leading Optimizing Practicing Developing Aware • Reactive • No coordinated management • No metrics • Corrective projects w/o methodology • Informal process • Individual metrics • Methodologies recognize key repeatable steps • Ad hoc management • SOPs exist • Limited collaboration across stakeholder organizations • KPI metrics • Unclear accountability for whole process suite • Dedicated manager • Lifecycle opportunities identified • Formal global SOPs • Single point of process responsibility • Departmental mesh point inside storeroom not only at management level • Shared goals / metrics aligned Enterprise results • Lifecycle opportunities realized • Seamless customer experience • Global SOPs visible and understood by all involved or impacted • Continuous improvement based on enterprise metrics / customer experience • Manufacturing operation reliability as part of the solution Improving asset effectiveness – becomes self funding Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 8 Rockwell Automation Asset Management Process A step-by-step approach to implement a customized, scalable solution Set Goals Prioritize Improvement Take ROI Driven Action Get Results Reduce your MRO parts spend by as much as 25 percent while improving plant profitability and uptime Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 9 Agenda Asset Management Reliability Strategy Storeroom ERP and CMMS Networked Devices Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 10 Maintenance and Reliability – It is about What to Know and Do? Analyzing Downtime Predicting Preventing Mitigating Reducing Equipment Downtime And Operational Risk Time Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 11 Maintenance, Reliability and Operations is at the Center of Asset Management Reliability focus Throughput Availability Spare-parts stock Criticality is key to Return on Investment Lower Risk Cross Functional Objectives Increasing Profits Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 12 Criticality and Reliability Centered Maintenance (RCM) Equipment Criticality Vital for a proper maintenance strategy Optimum maintenance strategy should be based on criticality 60% of preventive maintenance tasks are considered unnecessary (ARC) Strategies for maintenance Predictive/Direct health Preventive Reactive/Corrective Implement a criticality-based strategy Mission Critical –10-15% of criticality rated equipment Critical –Impact of failure is 60-80% of criticality-rated equipment Non-Critical –Impact of failure is the lower 10-15% of equipment Criticality-based maintenance strategies support asset management Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 13 Agenda Asset Management Reliability Strategy Storeroom ERP and CMMS Networked Devices Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 14 Asset Management Supports Storeroom Strategy Interrelated processes impact business objectives Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 15 Asset Management: Storeroom Management is Critical Storeroom At least Can we improve production while reducing inventory? What is actually in our storeroom? Can we shorten lead time? Can we improve our systems and software around maintenance and spares? How can we manage our maintenance budget? Can we collaborate better with our vendors? Are the right parts available at the right time? Do I have too much inventory? Is my storeroom efficiently run? Is it tough finding parts? Are parts easily identifiable? How is this valuable to me? Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 16 Asset Management: Rockwell Automation Storeroom Improvement A step-by-step approach to implement storeroom management Assess current environment Assess process efficiencies and lean initiatives to drive productivity Implement ROI-driven processes that will help improve productivity and lower costs Dashboard reporting tools help optimize storeroom operations through day-today inventory management, reconciliation/ integrity, etc. Rockwell Automation Focus: Reducing Demand Side Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 17 Asset Management: Storeroom Benefits Reduce inventory levels and MRO costs Improve MRO management process Improve KPIs (inventory accuracy, shipped on time, cycle count accuracy, etc., Improve maintenance decisions Reduce storeroom costs Manage obsolescence Reduce stockouts Features Point or complete solutions Usage analysis identifies areas for SKU reduction Increase capacity without adding space Streamline reporting structure and standardize processes Move and reorganize storeroom Efficient Labor Utilization Improvement Focus is to Sustainably Lower Demand Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 18 Agenda Asset Management Reliability Strategy Storeroom ERP and CMMS Networked Devices Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 19 Asset Management: ERP and CMMS Processes • Business and compliance • Supply chains • IT and operations functionality Enterprise Business System Suppliers Convergence Customer Convergence of ERP and control systems helps ensure high productivity Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 20 Asset Management: ERP/CMMS Data Improvement Ensure material masters are current Update leadtimes for indirect materials Maintain accurate equipment records Maintain accurate work centers Where are issues occurring? What are the critical pieces in the process? Utilize functional objects Notifications Work orders Use your ERP system to manage critical asset data Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 21 Asset Management: Rockwell Automation is a Certified Meridium Partner • Strategy Actions • Work Orders APM Analysis • Searches • Queries • Datasets • Reports • Graphs APM SAP EAM / CMMS Oracle Maximo Indus 3 Main Data Sources • Equipment • Work History • Functional Location Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 22 Asset Management: Meridium and Maintenance System Integration Strategy Development Integrated Data Sources •Production •Engineering •Inspection •Condition •Financial •Incidents •Process Historians Effectiveness Analysis/Assessment Work Planning Work Scheduling Efficiency Work History Work Execution Computerized Maintenance Management System (CMMS) Data management facilitates parts and process management Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 23 Agenda Asset Management Reliability Strategy Storeroom ERP and CMMS Networked Devices Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 24 Asset Management: Converging Plant Floor and Storeroom How will you manage your networks and networked devices? Are my networked devices running within known control limits? What steps can I take to proactively manage them? Can I do it remotely? To what level are physical assets defined How am I tracking asset data? Will replacement parts meet required specifications? How much downtime is caused by parts issues? Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 25 Asset Management for Networked Devices Diagnostic Reliability Services System-wide visibility to health of devices Diagnostics, trending, alarming, configuration data, change management Remote access Live Process BOM – components and subcomponents Hardware status and parameters EtherNet, DeviceNet, and ControlNet SMART Drill Down to Firmware, COMMs … Real-time and historical data Enhances predictive maintenance capabilities State of the Art Focus on Electrical and Instrumentation Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 26 Agenda Asset Management Reliability Strategy Storeroom ERP and CMMS Networked Devices Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 27 Asset Management: Firmware Services Customer Feedback Unplanned downtime caused by firmware incompatibilities Foundational basis for an automation migration plan Change management control of plant assets Identifying and managing risk Need for a proactive and sustainable solution A solution for the failed component replacement scenario to minimize unplanned downtime risk. Automation systems are made up of a broad range of components, networks and software which were developed and modified over an extended period of time by various vendors. An effective, sustainable solution must include end user business process. 28 Copyright © 2012 Rockwell Automation, Inc. All rights reserved. Firmware Services Load Data Installed Base Data Collection IMPLEMENT Change Management Data Formatting & Evaluation FW Management SOP’s … develop a sustainable firmware management solution. Test Station Firmware Library Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 29 Asset Management: Firmware Management Services Firmware Solutions Maximize automation capabilities Improve productivity Reduce unplanned downtime due to firmware version incompatibilities Examination and documentation of Rockwell Automation products and firmware levels Benefits √ Reduced firmware compatibility issues √ Easy access to required firmware √ Faster firmware diagnostic time √ Key Performance Indicators (KPIs) Features √ Audit of your installed firmware levels √ Standard Operating Procedures √ Customized test stands √ Firmware files set up in your ERP system √ Online Web-based library tracks your equipment firmware Now that you’ve identified critical assets, how are you tracking them in your system? Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 30 Asset Management: Return on Investment Proven tools that demonstrate ROI Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 31 Benefits of Asset Management Margin expansion Production volume efficiency Overall Equipment Effectiveness (OEE) Driving uptime and improvement Optimizing utilization of people and parts Trend data to monitor machines and shifts Return on Net Assets (RONA) Reduced inventory Decreased maintenance costs Driving financial performance Empowering and Engaging Employees Actionable data helps employees solve issues Real-time access to critical data Decreasing risk, minimizing downtime Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 32 Asset Management: Operational Effectiveness Evaluation Operational Effectiveness Leading Optimizing Practicing Developing Aware • Reactive • No coordinated management • No metrics • Corrective projects w/o methodology • Informal process • Individual metrics • Methodologies recognize key repeatable steps • Ad hoc management • SOPs exist • Limited collaboration across stakeholder organizations • KPI metrics • Unclear accountability for whole process suite • Dedicated manager • Lifecycle opportunities identified • Formal global SOPs • Single point of process responsibility • Departmental mesh point inside storeroom not only at management level • Shared goals / metrics aligned Enterprise results • Lifecycle opportunities realized • Seamless customer experience • Global SOPs visible and understood by all involved or impacted • Continuous improvement based on enterprise metrics / customer experience • Manufacturing operation reliability as part of the solution With Each Step… Get Buy-in … Keep Moving … Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 33 Asset Management: Storeroom Strategic Business Objectives Alignment Strategic Alignment Storeroom Reliability Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 34 Real Results Heavy Equipment Manufacturer Transmission plant Produces transmissions for tractors and off-road equipment Undergoing significant facility expansion Uptime is critical Changing out their storeroom vendor Challenges Improve MRO inventory management, reduce inventory costs, move and reorganize storeroom Limited time to move and set up new storeroom, process and people Maximizing uptime is critical Inventory management controls and infrastructure not in place New machines were due thirty days after project started Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 35 Real Results Solutions Results • Improved all major KPIs Completed Six Sigma Study Established new model for reviewing stock reorders and eliminating duplicate or unnecessary orders Performed Business Process Analysis Storeroom Management team on-site Project manager Thirteen Storeroom Attendants Reconciled entire MRO Inventory Labeled all bin locations, identified all inventory, updated customer’s business system Consolidated VMI inventory Established SOPs for all material transactions Implemented annual inventory analysis processes – – – – – Inventory accuracy from 64% to 98% Fill rate from 74% to 97% Shipped on time 82% to 99% Cycle count accuracy from none to 99% Order accuracy from 88% to 100% • Reduced overall inventory – From $12.5M to $10.6M reduction • Reduction of stock orders $200K per month • Identified additional 21k line items of lost inventory • Converted all material transaction process from manual paper to automatic electronic • Eliminated one third of the VMI vendors (6 to 4) • Reduced VMI spend by 50% per month ($70K to $35K) How can you quantify ROI? Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 36 Session Objectives Asset Management Keys to Its Success How to Position it Strategically in Your Organization Make Connection with Opportunities You Have Perspective on Path Forward Electrical and Instrumentation Focus Getting Started Some Examples Reliability Centered Maintenance Storeroom, ERP, Connected Devices, Firmware Copyright © 2012 Rockwell Automation, Inc. All rights reserved. 37 Questions? Follow ROKAutomation on Facebook & Twitter. Connect with us on LinkedIn. www.rockwellautomation.com Rev 5058-CO900C Copyright © 2012 Rockwell Automation, Inc. All rights reserved.